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Location: Somerset West
Hours: TBD. 07:00 to 11:00 and 15:00–19:00, 6 days per week
Employment Type
- Permanent part-time employee (on payroll)
Remuneration
- To discuss personally (subject to probation)
Role Purpose
To manage evening front-of-house operations and ensure a
calm, professional, and consistent guest experience during scheduled sessions.
This role is execution-focused and reports to the COO.
Key Responsibilities
Front Desk & Client Handling
Open and close the facility for the evening shift
Welcome guests and confirm bookings
Check guests into scheduled sessions
Answer basic client questions and direct them appropriately
Skills & Qualities
~ Friendly, calm, informative, professional presence
~ Excellent communication and service orientation
~ Organised, reliable, and punctual
~ Able to learn spa/wellness equipment operations.
~Time management & operational skills
~ Excellent interpersonal skills
~ Maintain positive relationships with clients & utilize
effective communication skills to ensure client satisfaction & repeat
customers & business
~ High attention to cleanliness and excellent detail -
oriented approach
~ Comfortable coordinating with medical professionals
Room Preparation & Reset
Prepare suites before sessions
Reset rooms between sessions (towels, water, cleanliness
check)
Ensure all equipment is ready and functioning
Client Guidance
Guide guests on safe, correct use of:
Infrared sauna
Cold plunge
Escalate any issues to management (no decision-making beyond
SOPs)
Facility Standards
Maintain reception and facility presentation
Follow daily checklists and SOPs
Log issues and hand over to COO as required
Important Requirements
Lives
in the Helderberg area, Somerset West, Cape Winelands. Own
reliable transportPunctual,
dependable, and detail-orientedComfortable
working aloneHospitality,
wellness, or service experience preferredInterest
or experience in sports recovery or health and wellness preferred
What We Provide
Full training on equipment and procedures
Training on booking and POS systems
Uniform and daily checklists
Ongoing support from operations management
--------
Start Date:
Mid January
Interview Availability:
Candidates must be available for interviews right away (between 2 - 12
January)
Applications Close:
12 January
Only serious and suitably qualified applicants will
be considered. If you are dedicated, professional, and excited to be part of a
new wellness journey, we would love to hear from you.
--> Kindly specify the roll you are applying for, and
send your details, CV, and motivation to:
wellness.apply@gmail.com
(Email Only!)
And we will get in touch
Somerset West
Location: Somerset West
Hours: TBD. 07:00 to 11:00 and 15:00–19:00, 6 days per week
Employment Type
- Permanent employee (on payroll)
Remuneration
- To discuss personally (subject to probation)
Role Purpose
To manage evening front-of-house operations and ensure a
calm, professional, and consistent guest experience during scheduled sessions.
This role is execution-focused and reports to the COO.
Key Responsibilities
Front Desk & Client Handling
Open and close the facility for the evening shift
Welcome guests and confirm bookings
Check guests into scheduled sessions
Answer basic client questions and direct them appropriately
Skills & Qualities
~ Friendly, calm, informative, professional presence
~ Excellent communication and service orientation
~ Organised, reliable, and punctual
~ Able to learn spa/wellness equipment operations.
~Time management & operational skills
~ Excellent interpersonal skills
~ Maintain positive relationships with clients & utilize
effective communication skills to ensure client satisfaction & repeat
customers & business
~ High attention to cleanliness and excellent detail -
oriented approach
~ Comfortable coordinating with medical professionals
Room Preparation & Reset
Prepare suites before sessions
Reset rooms between sessions (towels, water, cleanliness
check)
Ensure all equipment is ready and functioning
Client Guidance
Guide guests on safe, correct use of:
Infrared sauna
Cold plunge
Escalate any issues to management (no decision-making beyond
SOPs)
Facility Standards
Maintain reception and facility presentation
Follow daily checklists and SOPs
Log issues and hand over to COO as required
Important Requirements
Lives
in the Helderberg area, Somerset West, Cape Winelands. Own
reliable transportPunctual,
dependable, and detail-orientedComfortable
working aloneHospitality,
wellness, or service experience preferredInterest
or experience in sports recovery or health and wellness preferred
What We Provide
Full training on equipment and procedures
Training on booking and POS systems
Uniform and daily checklists
Ongoing support from operations management
--------
Start Date:
Mid January
Interview Availability:
Candidates must be available for interviews right away (between 2 - 12
January)
Applications Close:
12 January
Only serious and suitably qualified applicants will
be considered. If you are dedicated, professional, and excited to be part of a
new wellness journey, we would love to hear from you.
--> Kindly specify the roll you are applying for, and
send your details, CV, and motivation to:
wellness.apply@gmail.com
(Email Only!)
And we will get in touch
Somerset West
Results for guest house in "guest house" in Jobs in South Africa in South Africa
1
1
This live-in position is ideal for someone who thrives in boutique hospitality settings and values a personalized approach to guest engagement. Nestled in a remote wilderness area, the lodge accommodates a small number of guests, offering intimate and immersive nature experiences.Core requirements:Matric plus a formal qualificationMinimum of 1-2 years within a hospitality setting (lodge or hotel)Fluent English communication skills, especially for engaging with international guests; additional languages are a plusValid drivers licenseCompetency in office softwareStrong sense of responsibility and flexibility with working hoursHigh attention to detail and initiativeExcellent interpersonal and communication skillsAdaptability and ability to remain composed under pressureProfessional appearance and demeanorOpenness to learning and upholding operational standardsAbility to multitask, especially in demanding guest-facing scenariosKey responsibilities:Administrative skills, emails and invoices, quotations and paymentsPerform the Reception functions related to all guests touch points, including interaction, hosting duties, and administrative tasksObtain all required reservation information before arrival, following up on arrival details on the dayMeet and greet Guests, perform the Guest arrival experience, including all amenities, welcome, and check-inPerform the Guest departure experience, including payment of the account and obtaining keys where applicable, check-out, lunch packs, and farewellOffer Guest information regarding all services, accommodation, and facilities. This is a live-in position. Meals and uniform provided. Work cycle is 3 weeks on 1 week off (+ 20 days annual leave)Salary: R10 000
https://www.jobplacements.com/Jobs/F/Front-of-House-1252520-Job-Search-01-16-2026-04-09-37-AM.asp?sid=gumtree
3d
Job Placements
11
1
Requirements: Certificate / Diploma in Hospitality or equivalentBackground in Front of House Service of a luxury hotel / LodgeAt least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / LodgeProficient in use of various well-known Property Management systemsProficient in the application of Up-Sell and Cross-Sell strategiesProficient user of Microsoft Office software applicationsConversant with specialist terminologyAbility to deal with guest complaintsAbility to anticipate circumstances, conditions and requests and use these scenarios to plan for the futureAbility to anticipate Guest needs and think up creative ways to meet these needsAbility to correctly communicate detailed information to othersOperates comfortably in an environment of high levels of ambiguityAbility to recognise safety or security concernsHigh degree of confidentiality and protection of sensitive informationCommitted to creating environments and systems that enable the delivery of exceptional and personalised servicesDisplays a sense of urgency and dedication to meeting the needs and wishes of others
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer-1253261-Job-Search-01-19-2026-10-03-44-AM.asp?sid=gumtree
6h
Job Placements
4
1
Employer DescriptionGame lodgeJob DescriptionOur client is seeking a fully trained & qualified Spa Therapist to join their professional team. This is an exciting opportunity for a passionate individual who thrives on delivering exceptional guest experiences in a tranquil, nature-inspired environment.Key Responsibilities:Deliver a range of professional spa treatments (massage, beauty, holistic therapies)Maintain spa cleanliness, hygiene and guest-ready standardsConduct stock taking and inventory management for spa products and suppliesAssist with ordering and replenishment of stockProvide excellent guest relations and personalized serviceBe willing to support in other areas of the lodge when required, including:Front of House (guest reception and assistance)Housekeeping (maintaining guest areas)General operational support during quieter periodsQualificationsRecognized Spa/Beauty Therapy qualification (Diploma or Certificate)Minimum 23 years experience in a professional spa or hospitality environmenthttps://www.jobplacements.com/Jobs/Z/ZMO-17668-Qualified-Spa-Therapist-1252691-Job-Search-1-16-2026-7-35-37-AM.asp?sid=gumtree
3d
Job Placements
1
Duties: Deliver warm, intuitive, and highly personalized service from pre-arrival through to departure.Maintain exceptional administrative standards, updating reservations, profiles, and guest correspondence accurately and timeously.Liaise with guests according to the service, communication and turnaround standards set out by the Concierge Department.Understand guest preferences in advance and ensure these are shared with relevant departments to create tailored experiences.Provide informed, up-to-date recommendations on Cape Towns restaurants, events, exhibitions, cultural highlights, activities, and seasonal happenings.Make and manage bookings for dining, tours, activities, transportation, wellness and special events with efficiency and precision.Curate personalized itineraries and offer thoughtful, relevant alternatives when availability changes or guest needs shift.Contribute to memorable touches through bespoke amenities, gifting and tailored surprises based on guest preferences.Build and maintain strong relationships with key suppliers, restaurants, guides, and service partners to secure premium access for guests.Manage guest requests with professionalism, urgency, and a solutions-oriented mindset.Ensure guest profiles in Opera are updated meticulously, including preferences, past experiences, and repeat-stay information.Support front-of-house and concierge operations seamlessly, always upholding world-class service standards. Requirements: Grade 12A formal hospitality qualificationProven concierge experience within a luxury 5* hospitality environment.Strong computer literacy (Opera, MICROS/POS, Word, Excel).Excellent administrative skills, with strong accuracy, organization, and follow-through.Deep knowledge of Cape Towns dining, culture, arts, events, exhibitions, wine regions, and activities.Naturally anticipatory able to understand guests needs instinctively and deliver unique recommendations and relevant alternatives.Warm, articulate communicator with confidence engaging discerning international guests.Highly organized with exceptional attention to detail and the ability to multitask under pressure.Sophisticated, polished and impeccably presented.Strong people skills with a passion for personalised hospitality.Fluent in spoken and written English; additional languages are an advantage.Own transport is advantageous but not essential.Able to work shifts, including night shift.
https://www.jobplacements.com/Jobs/G/Guest-Liaison-Concierge-Relief-1251931-Job-Search-01-15-2026-04-03-30-AM.asp?sid=gumtree
4d
Job Placements
4
1
Front Office ReceptionistPepperclub Hotel, Cape TownReports to Front Office Supervisor / Assistant Front Office ManagerPepperclub Hotel is recruiting a polished, service-driven Front Office Receptionist to join our Front Office team. This role is central to the guest experience and requires someone who is calm under pressure, detail-focused, and genuinely passionate about 5-star service delivery.About the RoleYou will be the first and last point of contact for our guests. Your role is to deliver seamless arrivals and departures, manage front desk administration with precision, and ensure every guest interaction reflects our RAISE values of Responsibility, Accountability, Integrity, Service, and Excellence.Key ResponsibilitiesGuest Experience & Service Excellence• Deliver warm, professional, personalised service at all times• Manage guest check-ins, check-outs, and in-house requests efficiently• Anticipate guest needs and resolve concerns promptly• Upsell room upgrades, hotel services, and internal promotions• Maintain consistent 5-star service standardsFront Office Administration & Accuracy• Process arrivals, departures, billing, and payments with 100% accuracy• Maintain accurate guest profiles, registration cards, and documentation• Complete daily checklists, handovers, and reports on time• Handle cash and financial transactions responsiblyOperational Coordination• Liaise closely with Housekeeping, Concierge, and Management• Communicate arrivals, room readiness, and special guest requests clearly• Maintain guest communication logs and shift updates• Participate actively in shift briefings and team meetingsFront Desk Presentation & Standards• Maintain a neat, organised, and welcoming front desk environment• Ensure all guest-facing materials and equipme
https://www.jobplacements.com/Jobs/F/Front-Office-Receptionist-1250174-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
7d
Job Placements
1
Main duties & ResponsibilitiesMake travel arrangements and reservations for guests flights, road transfers, charters, and other logistics.Provide advice on the best ways to go to travel to the lodgesCommunicate with internal lodge teams, transfer firms, and airlines.Keep an eye on airline schedules and handle any modifications or interruptions.Provide verified reservations and inquiries to the sales and reservations departments.Ensure that internal teams and guests receive accurate travel information.Communicate with guests in a timely, professional, and individualized manner.Keep correct supplier documentation, records, and confirmations. Behavioural Competencies:Self-StarterAttention to detailHigh ethical valuesProactiveWell-organized, and driven to learnEnthusiastic Please Note: Should you not be contacted by us within the next 2 weeks, please consider your application as unsuccessful.
https://www.jobplacements.com/Jobs/T/Travel-Consultant-In-house-Ballito-1250460-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
1
1
Location: StellenboschAbout the RoleWe are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional guest experiences.Key ResponsibilitiesShift Leadership: Oversee front-of-house operations during shifts, ensuring smooth and efficient serviceStaff Supervision: Lead, support, and motivate front-of-house staff to maintain high service standards.Customer Experience: Ensure guests receive a warm welcome and address any concerns promptly and professionally.Operational Support: Manage reservations, seating, ticket sales, and public-facing areas as required.Coordination: Work closely with kitchen and support teams to ensure seamless service delivery.Problem-Solving: Handle customer complaints and resolve operational issues effectively.Compliance & Safety: Ensure adherence to health, safety, and company policies at all times.Reporting: Assist with basic administrative tasks, shift reports, and cash-ups.RequirementsPrevious experience in a hospitality, restaurant, or customer-service supervisory role.Strong leadership and communication skills.Ability to remain calm and effective under pressure.Good problem-solving and organizational abilities.Familiarity with POS systems and reservation platforms is an advantage.Flexibility to work shifts, weekends, and public holidays.
https://www.jobplacements.com/Jobs/D/Duty-Manager-1251143-Job-Search-01-13-2026-10-22-43-AM.asp?sid=gumtree
6d
Job Placements
1
1
Duties: Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage and follow-up on guest request.Provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.Take messages for in-house or arriving guests in accordance with procedures, with an emphasis on accuracy and proper follow up.Properly handle incoming and outgoing mail packages and faxes.Stay informed on what activities are available in the city; i.e. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.Ability to recite all hotel services, hours of operation, key personnel, hotel policies, etc.Keep the Head Concierge and Senior Management well informed of any guests concerns or complaints and action taken.Maintain the Concierge Desk and storage areas in an orderly manner, direct bell and door staff in the maintenance of the front desk and lobby.Assist in the reconciliation of charges originating from the Concierge Desk (i.e., limousines, car rentals, flowers, tours).Work closely with the Valet Parking associates to ensure the smooth handling of guests and customer vehicles.Work closely with the bell attendants to ensure smooth handling of guest luggage, message delivery and / or special requests.Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts.Ensure that assistance is being provided at all times to all customers and guests and their stay (making reservations, booking tours, checking guests in online for their flights)Make an effort to develop relationships with restaurants and tour operators in order to facilitate the fulfilment of guests requests.Ensures that you work in a safe manner that does not harm or injure self or others.Involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.Continuously endeavour to improve the departments efficient operation, and knowledge of own job function.Ensures effective implementation of the Code of Conduct at all times.Efficient implementation of all work related instructions given by the superiors / management.Requirements: Grade 12A formal hospitality qualificationAt least 2-3 years in a similar position in comparable hotelsValid Drivers License & PDP
https://www.jobplacements.com/Jobs/C/Concierge-1249750-Job-Search-01-09-2026-04-03-31-AM.asp?sid=gumtree
10d
Job Placements
1
FOH Manager
Description
We are seeking a highly experienced and service driven Front of House Manager to lead our
FOH team and ensure an exceptional dining experience for every guest. You will be responsible for
overseeing all front of house operations, maintaining high standards of customer service, managing
and training staff, and working closely with the kitchen and management teams to drive overall
performance.
Roles and Responsibilities
- Oversee daily front of house operations, including dining area, bar and guest service.
- Lead, train, and manage FOH team members including waiters, bartenders, and support staff.
- Ensure smooth service during peak hours by coordinating seating, guest flow, and staff
assignments.
- Monitor guest satisfaction, resolve complaints promptly and professionally.
- Uphold and enforce health, safety, and cleanliness standards.
- Assist in recruitment, onboarding, and performance evaluations of FOH staff.
- Create staff schedules, manage labor costs, and ensure appropriate staffing levels.
- Collaborate with kitchen leadership and management on service flow and operational
improvements.
- Monitor inventory and coordinate with suppliers for FOH stock orders and deliveries.
- Implement and maintain customer service standards and hospitality standards.
- Efficiently work on the POS and back office system to control stock levels, stock takes invoicing
etc.
Skills Required
- 2+ years of experience in front of house restaurant management, preferably in a high-volume café
setting.
- Strong leadership, communication, conflict management and problem-solving skills.
- Good time management skills.
- Proven ability to lead and motivate a team in a fast-paced environment.
- Deep understanding of hospitality standards and guest service practices.
- Proficient in POS systems and Microsoft Office. Micros experience would be beneficial.
- Knowledge of health and safety regulations and FOH compliance standards.
- Ability to handle stressful situations with grace and professionalism.
11d
1
The Assistant Housekeeping Manager at Birkenhead House is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotels cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that Birkenhead House, as part of The Royal Portfolio, can live up to our purpose, which is To give our guests a complete experience and a perfect stay”.MAIN DUTIES & RESPONSIBILITIES:Know the Housekeeping standard operating procedures.Supervise and direct the daily activities of the team to enable the efficient and smooth operation of the department.Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.Assist in completing Room Attendant work sheet in the absence of a Coordinator or Manager.Co-ordinate with the Front Office on releasing of rooms and special guest requests.Perfect room checks are essential.Being comfortable with delegating and reporting any problems and missing items to management immediately.Make sure all maintenance issues in guest rooms and public areas are communicated to management or maintenance manager immediately.Make sure all guest laundry is collected and returned according to housekeeping standard operating procedures.Ensure detailed handovers are done for the next shift.In days of low occupancy deep clean rooms and public areas.Assist in stock takes and in recording any breakages.Assist Housekeeping Manager with disciplinary procedures.Ensure training needs are communicated to management, and that training registers are completed for all staff training done.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSMust have at least 2 years’ experience in a 5* Hotel Housekeeping environment.Demonstrated excellent written and verbal communication skills in English.Strong administration skills, with excellent PC skills in MS Office and Opera.Ability to multitask and manage own time and workload.Proven job reliability, diligence, and dedication.Strong attention to detail.Must be flexible with working nights, weekends, and holidays.A driver’s license would be advantageous.Preference will be given to candidates already living in Hermanus, or the surrounding areasIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
https://www.jobplacements.com/Jobs/A/Assistant-Housekeeping-Manager--Birkenhead-House-1251823-Job-Search-01-15-2026-02-00-15-AM.asp?sid=gumtree
4d
Job Placements
1
Duties: Quote, book, amend and manage domestic and regional flightsArrange road transfers, air transfers, charters, and scenic flightsManage supplier relationships and negotiate preferred ratesApply margins and commissions in line with agreed pricing strategySupport reservations and sales teams to improve booking conversionIssue confirmations, vouchers, and travel documentationProactively manage flight changes, delays, and guest disruptionsMaintain accurate booking, invoicing, and reconciliation recordsEnsure all travel arrangements align with brand standardsAssist with reporting on travel revenue and performanceProvide professional, timely, and personalised guest communication.Maintain accurate records, confirmations, and supplier documentation. Requirements: Grade 12A formal Travel & Tourism Diploma or DegreeMinimum 35 years experience as a Travel ConsultantStrong knowledge of Southern and East African travel logisticsExperience with luxury, safari, or tailor-made travel preferredProven experience quoting and issuing flights and transfersFamiliarity with airline fare structures and routing logicProficiency in MS Office and travel booking systemsExcellent written and verbal communication skillsHighly organised with strong attention to detailCommercially aware and solution-orientedCalm and professional under pressureGuest-focused with strong service ethicsCollaborative team player
https://www.jobplacements.com/Jobs/I/In-house-Travel-Consultant-1250546-Job-Search-01-12-2026-10-03-30-AM.asp?sid=gumtree
7d
Job Placements
1
1
Key ResponsibilitiesLead and manage the entire housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces meet the highest standards.Recruit, train, supervise, and motivate housekeeping staff, fostering a culture of excellence and teamwork.Conduct regular inspections to ensure quality control and immediate resolution of any deficiencies.Manage housekeeping inventory, including linen, cleaning supplies, and guest amenities.Develop and control departmental budgets, implementing cost-saving measures without compromising quality.Handle guest requests and concerns professionally, ensuring a positive guest experience.Ensure compliance with health, safety, and hygiene regulations.Implement and monitor environmentally sustainable housekeeping practices.Collaborate closely with Front Office, Maintenance, and other departments to ensure seamless hotel operations.Required Skills & CompetenciesStrong leadership, organisational, and people-management skills.Exceptional attention to detail with a passion for high standards.Sound budgeting, financial management, and cost-control abilities.In-depth knowledge of cleaning methods, materials, and equipment for large hotel operations.Excellent communication and interpersonal skills.Proficiency in housekeeping management systems and related software.Ability to perform effectively in a fast-paced, demanding environment.Qualifications & ExperienceMinimum Matric CertificateA Degree in Hospitality Management, Business Administration, or related field (preferred)Minimum 5 years experience as an Executive or Head Housekeeper in a large hotelExperience in a luxury or high-end hotel environment will be a strong advantageOwn transport and a valid drivers licence are beneficialSalary & BenefitsSalary: ± R15,000 (Negotiable, based on experience)Accommodation provided
https://www.jobplacements.com/Jobs/E/Executive-Housekeeper-1252098-Job-Search-01-15-2026-04-31-58-AM.asp?sid=gumtree
4d
Job Placements
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