Front of House Assistant

Duties:

Guest Check Ins and Check Outs
Guest Orientation
Room Checks
Assisting in the Curio shop
Hosting
Performing reception and administrative duties
Daily and month end finance related duties
Assisting with deliveries, invoicing and stocktaking
Ad hoc duties as required
Providing timeous support and communicating with other departments
Upholding the brand and overall operational standards

Requirements:

Grade 12
A formal hospitality qualification
At least 2+ years experience as a FOH in a safari lodge
Demonstrable experience in reservations and stock systems
Proficiency in guest experience, administration and general IT.
Must have experience working in a high-end luxury safari environment
Proven track record of delivering services to high-end hospitality guests