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GOSMD is looking to employ a Qualified, Trade Tested, Electrician full time. Applicant should preferably reside in the Brackenfell area or close to. Own tools and transport will be beneficial but not a requirement. Wireman's License will be beneficial but not a requirement. General knowledge of construction maintenance will be required as part of the scope of work. What you don't know, we will teach. Reply to this add with your CV, copy of ID and Trade Certificate. Alternatively reply on Whatsapp to the linked number. P.S. If you cannot read the add properly, I will assume that you also cannot follow instructions and will be disqualified from the position. NO assistant or general worker positions available, so please do not apply.
12d
Kraaifontein
A steel supplier in the Umbilo area is
looking for hard working, trustworthy code 8 drivers to perform collections and
deliveries among other general tasks..
Minimal driving experience is required but
knowledge of routes around Durban would be beneficial. Candidates also need to
have basic mathematics skills as well as be able to measure dimensions of goods
accurately.
Suitable applicants can submit their CV to
hr@harkus,co,za
22d
Umbilo
Results for general works in Jobs in South Africa
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BSc construction management, engineering, architecture or equivalent.·Minimum 15 years overall experience· Minimum 5 years experience in a similar role Minimum 5 years working experience in Middle East·Sound knowledge of all operational aspects of major civil & infrastructure projects including roads, bridges and utilities with experience in project management, construction management and practice and the delivery of complex major projectsExperience and skills of managing teams of 25 to 30 personsExperienced user of MS OfficeBSc in related subject or equivalent experienceMICE or equivalentExperience with Live Traffic Environments preferred.Fluency in English language both written and spoken
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgzMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786616&xid=1108_180830
4min
1
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BSc construction management, engineering, architecture or equivalent.·Minimum 15 years overall experience· Minimum 5 years experience in a similar role Minimum 5 years working experience in Middle East·Sound knowledge of all operational aspects of major civil & infrastructure projects including roads, bridges and utilities with experience in project management, construction management and practice and the delivery of complex major projectsExperience and skills of managing teams of 25 to 30 personsExperienced user of MS OfficeBSc in related subject or equivalent experienceMICE or equivalentExperience with Live Traffic Environments preferred.Fluency in English language both written and spoken
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786615&xid=1108_180829
4min
1
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Good day We are looking for a Roads Engineer to work for our client based in Saudi Arabia Requirements:9+ Years experience after obtainment of Qualification - Construction Supervision experienceQualifications:Bachelor in Civil Engineering from an accredited University.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgxOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786609&xid=1108_180819
4min
1
Good day We are looking for a Senior Mechanical Engineer to work for our client based in Saudi Arabia Requirements;9+ Years experience after obtainment of Qualification - Construction Supervision experienceQaulifications:Bachelor in Mechanical Engineering from an accredited University.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786611&xid=1108_180822
4min
1
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· BSc construction management, engineering, architecture or equivalent.·Minimum 15 years overall experience. Minimum 5 years experience in a similar role·Minimum 5 years working experience in Middle East·Sound knowledge of all operational aspects of major civil & infrastructure projects including roads, bridges and utilities with experience in project management, construction management and practice and the delivery of complex major projectsExperience and skills of managing teams of 5 to 15 personsExperienced user of MS OfficeBSc in related subject or equivalent experienceMICE or equivalentExperience with Live Traffic Environments preferred.Fluency in English language both written and spoken
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786614&xid=1108_180828
4min
1
SavedSave
· BSc construction management, engineering, architecture or equivalent.·Minimum 15 years overall experience. Minimum 5 years experience in a similar role·Minimum 5 years working experience in Middle East·Sound knowledge of all operational aspects of major civil & infrastructure projects including roads, bridges and utilities with experience in project management, construction management and practice and the delivery of complex major projectsExperience and skills of managing teams of 5 to 15 personsExperienced user of MS OfficeBSc in related subject or equivalent experienceMICE or equivalentExperience with Live Traffic Environments preferred.Fluency in English language both written and spoken
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786613&xid=1108_180827
4min
1
Good dayWe are looking for a Senior Elecrical Engineer to work for our client based in Saudi ArabiaRequirements:9+ Years experience after obtainment of Qualification - Construction Supervision experienceQualifications:Bachelor in Electrical Engineering from an accredited University.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786610&xid=1108_180821
4min
1
Good day We are looking for a Senior Structural Engineer - to work for our client based in Saudi Arabia Requirements: 9+ Years experience after obtainment of Qualification - Construction Supervision experience Qaulfications:Bachelor Civil Engineering from an accredited University
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786612&xid=1108_180823
4min
1
SavedSave
My client is seeking a Lead Angular Developer with at least 5 years’ worth of experience in Front end development and familiarity with Architecture, Cloud Architecture and Container Architecture to lead the development and implementation of Angular-based applications. This is a 3 year contract.Relevant qualificationAtleast 5+ years’ worth of experience in Front end developmentAt least 3 years’ worth of experience using Angular, TypeScript or similar technologies.Experience in testing (manual or automated testing)Agile working experience advantageous Technical skills:JavaScript + JS UI frameworks (ReactJS / Angular, NodeJS)JavaScript Testing FrameworkNodeJS (advantageous)REST / (OData / Graph QL)Git (version handling)Methodologies AGILE or SCRUMKnowledge of design patternsKnowledge of Frontend development technologies, Web Application Web Services Design DeploymentAdvantageous technical skills:Familiarity with Architecture, Cloud Architecture and Container ArchitectureExperience with Container Orchestration Platforms eg. Azure Kubernetes Services (AKS)Knowledge of JavaExperience in:DockerAzure DevOpsMicrosoft AzureExperience in implementing Continuous Integration and Deployment (CI CD) with Azure DevOpsUnderstanding of:Cloud technologies, and emerging computing trendsWebpages including create, configure, monitor, and deploy a webpage.Authentication concepts patterns, such as Active Directory Domain Services (LDAP, WEBEAM etc.)Lead Front End Developer.Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teamsDevelopment of backend and frontend user stories.Take actively part in all regular Scrum ceremonies.Contribute to refinement of user stories (user stories at the beginning of a development sprint might not be fully specified)Liaise with stakeholders and team members.Clarify open points possibly making proposals and/or developing a prototype for further discussion.Provide support for existing solutions (DevOps)Willing to travel internationally.PR reviews and guidance Â
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc4N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786599&xid=1108_180787
4min
1
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Purpose of the PositionTo manage IT internal audit reviews in line with the audit plan for the Group Internal Audit Services (IAS).To carry out internal audit work as assigned, in line with the standards and methodologies set by IAS. This role also performs analysis on internal controls, providing recommendations on improvements, ensuring that internal control processes and systems are robust enough to mitigate risk.To manage key activities for each assigned engagement including planning, client communication, quality of fieldwork, reporting, engagement, team performance evaluation.QualificationsRelevant Bachelor’s degree in IT, Information Systems or Computer ScienceProfessional qualification in IT Audit: Certified Information Systems Auditor (CISA).Professional qualifications CRISC and CISSP are advantageous.Business education at academic level.At least 4 years’ experience in internal audit, with an additional 2 years of experience in supervising teams.ExperienceClear interest in the technology and media industry.Other: Proficiently skilled in the use of Microsoft Office suite and TeamMate.Exceptional report writing skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDczN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786455&xid=1108_180737
13min
1
SavedSave
Responsible for providing Secretarial and Administrative support to the SBU Head and the team to ensure an efficient running of the SBU.To assist Head and colleagues with support through planning and coordination of information to optimize workflow procedures in the SBU.To be the point of reference for all queries, requests or issues and be an integral part of the business unit.Qualification MatricRelevant DiplomaKnowledge Skills 2 to 5 years proven Secretarial and Administration experience.The following computer skills and knowledge of office software packages are essential.MS Word; PowerPoint; Excel; OutlookKnowledge of SAP will be an added advantageInternal /Operational Processes Provide secretarial support and general administrative function to the Head and team members, including transactions pipeline administration (SAP based)Receive, direct and relay telephone messages and follow up with team members to ensure that it has been actionedProvide general administration work including typing, reports, presentation slides, scheduling appointments and collating minutesArrange and manage meetings or events and supporting logisticsAssist in minutes takingManage the Head’s diaryMaintain the general filing system and file all correspondence, as well as maintaining electronic filing on Docupedia and the SharePointMaking travel arrangements and processing claims for the Head and team members (as required)Facilitate maintenance of office equipmentRequisition of stationeryFacilitate the on boarding of new staff members joining the teamCustomer Focus Stakeholder ManagementProvide professional secretarial supportProvide an efficient customer service to both internal and external customersLearning, Leadership People GrowthManage own development to enhance own competencies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDczNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786457&xid=1108_180735
13min
1
Good dayWe are looking for a Testing and Commissioning Engineer to work for our client based in Saudi ArabiaRequirements:9+ Years experience after obtainment of Qualification - Construction Supervision experienceQualfications: Bachelor of Science or Engineering (Mechanical or Electrical) from an accredited University
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786461&xid=1108_180817
13min
1
Bookkeeper Northriding Randburg Johannesburg Gauteng
Our client in Northriding Randburg is looking for a Bookkeeper with 3 years plus experience. Bookkeeping on SAGE Business including staff salaries and wages capturing. Bookkeeping to TB and preparation of financial statements.
Salary Negotiable
Min Requirements
Qualifications - Matric Essential and Bookkeeping/Financial Certificate qualification a bonus
Experience in bookkeeping and assisting with financial statement preparation
3-4 years plus solid bookkeeping experience
Solid VAT Experience
Assist with payroll duties
SARS efling statutory experience
Proficiency in accounting software – SAGE Business and SAGE payroll plus excel and SARS efling
Knowledge of finance principles and practices
Ability to handle journal entries and reconcile accounts
Staff salaries and wages capture
Responsibilities
Bookkeeping to TB SAGE Business
Maintaining financial records and assisting with preparing financial statements
Processing, Journals, and General Ledger
Full Debtors and Creditors
All Recons on all accounts
Work closely with the finance team to ensure accurate and efficient financial operations.
Staff salaries and wages capture
Full VAT, calculations and assist with submissions
Apply online
Frogg Recruitment
Consultant Name: Quinton Wright
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202530
2d
1
Job title: React Native Snr Developer (mobile experience)Location: Cape Town /HybridReporting Line: Chief Technology Officer Our clients technology team is a fast-moving agile team that cares deeply about the way they work, the way they treat each other, and the way they continuously learn together to improve delivery. As a Senior React Native Developer with specialization in both Android and iOS mobile application development, you will be a key asset in their team, leveraging your proficiency in React Native to architect, build, and maintain high-quality mobile applications for both platforms. Your role will involve collaborating closely with cross-functional teams to create seamless and performant mobile experiences. Main Responsibilities: The Snr Developer will lead the design and development of React Native-based mobile applications for Android and iOS platforms, ensuring consistency, quality, and performance across both.Provide expertise in React Native frameworks, implementing best practices, and guiding the team in leveraging React Natives capabilities for cross-platform development.Utilize your expertise in Android and iOS development, understanding platform-specific nuances and leveraging native functionalities when needed for optimal performance.Collaborate closely with product team, and other developers to understand requirements, translate UI/UX designs into functional applications, and contribute innovative ideas for improved user experiences.Conduct thorough code reviews, identify areas for optimization, and implement solutions to enhance application performance and scalability on both platforms.Address technical challenges, troubleshoot issues, and propose innovative solutions to ensure smooth operation and user satisfaction on Android and iOS devices.Stay abreast of industry trends, new technologies, and best practices in mobile development for Android and iOS, integrating relevant advancements into project workflows.Candidate requirements: Minimum Degree in Computer Science/Software Engineering/Information Technology or equivalent. 10+ years of Proven experience in React Native development with a strong portfolio showcasing mobile applications developed for both Android and iOS platforms.Proficient in JavaScript/TypeScript, HTML, CSS, and related web technologies.Expertise in Android and iOS mobile development, including familiarity with platform-specific tools, languages, and frameworks.Strong understanding of mobile UI/UX principles and a track record of delivering user-friendly interfaces.Experience with state management libraries (e.g., Redux, MobX) and integrating RESTful APIs.Strong problem-solving skills, attention to detail, and a passion for crafting exceptional mobile experiences.Experience working in a cross-functional agile team. Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786454&xid=1108_180771
30min
1
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Good day We are looking for a Project Manager that can work for our client based in Saudi Arabia Requirements:15+ Years experience after obtainment of Qualification - Construction Supervision experienceQaulfications:Bachelor Degree in Engineering (Civil/Mech/Elect), + PMP Certified
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDgyNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786449&xid=1108_180826
30min
1
SavedSave
Our client, a company that provide various HR Solutions and software is looking for a Database Developer. The Database developer will create and maintain database structures, make sure that data is stored efficiently, and write and test database code, including SQL (Structured Query Language) queries, procedures, and functions. Create best practice reporting structures and apply data warehousing frameworks.As a Database Developer, you will be responsible for participating in product development, from ideation to deployment and beyond. You will work on ground-breaking product features, issues, and improvements that are critical to the success of your customers, and you will need to work with the broader company to maintain and help optimize existing systems.MINIMUM REQUIREMENTSA bachelor’s degree in IT or related fieldExposure to working in an Agile methodologyMicrosoft certifications in SQL Server or Azure SQL database (preferred)MINIMUM EXPERIENCE REQUIRED7+ years in MS SQL development.Proficient with data modelling, data warehousing, and building ETL pipelines.Strong Problem Solving and Communication Skills.Batch environment experience (advantageous)Essential experience required in TSQL, SSIS, SSAS, SSRSRESPONSIBILITIESDatabase design and data analytical patterns.Assisting in incident resolution.Creating performative code that meets SQL best practices.Planning, estimation, and delivery.Ability to perform code reviews and peer reviews.Ability to understand complex structures without the need for detailed documentation.Providing solutions to third party integrations using data.Create concise technical specifications and detailed unit testing.Ability to integrate into API layer with Java/Spring.PERSONAL ATTRIBUTESPropensity To Own: The habit of taking ownership of a task. When faced with a challenge, the individual steps up to such a challenge by working towards a positive outcome as a result of self working on the activities.To Simplify: A strong tendency in breaking complex scenarios down to linear challenges that can easily be resolved. It can also be described as the habit of taking the easy route towards solving complex challenges.Resilience: The habit of overcoming challenges despite difficulties experienced. Stick with the task and finish it, even if serious set-backs have to be faced. The person needs to complete the task and have the habit of doing whatever is necessary to finish.Frustration Handling: Frustration occurs when the individual is obstructed from reaching his/her goal. A strong habit in dealing with obstructing sources/interferences in such a way that positive actions towards successful results are taken is required.Self-Confidence: A strong habit of acting with conviction and staying with a decision that has been made; trusting own abilities, qualities and judgement.Conceptual Application: This job requires a very strong application of an individuals conceptual abilities.Task Efficiency: The effectiveness in doing a job: Str
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786440&xid=1108_180745
30min
1
SavedSave
Our client is seeking a highly motivated and skilled Maintenance Manager to join their team. The successful candidate will be responsible maintaining buildings and facilities, ensuring they are in pristine condition with minimal disruption to the production process. The Handyman will report to the Technical Services Supervisor and play a crucial role in the upkeep of our facility.Key Performance Areas:Maintain buildings and facilities, including lighting, plumbing, painting, and repairs through visual inspection and MRV system.Conduct monthly site inspections to identify and address maintenance needs.Responsible for general building cleaning and maintenance.Repair and replace floors, stair strips, piping, doors, windows, walls, ceilings, rooves, and other building components as needed.Ensure contractors complete tasks satisfactorily; follow up on any deficiencies for corrective action.Maintain waste and recycling receptacles around the facility.Manage quarterly clearing of the rejects store with the assistance of casual labor.Assist the Tech Services department with ad hoc tasks when required.Skills:Ability to safely use common power and hand tools.Basic plumbing, electrical, and mechanical skills.Ability to work well with others, including contractors.Good communication skills.Self-starter with excellent time management skills.High work ethic, dependable, and strong attention to detail.Good planning and problem-solving skills.Qualifications & Experience:Experience installing and replacing plumbing systems.Minimum of 2 years experience in a similar role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDc0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786447&xid=1108_180748
30min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202541
2d
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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