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Waterkloof Ridge, Pretoria: SENIOR LITIGATION SECRETARY Minimum Requirements: -Mature and professional female, preferably aged 30+ years-Afrikaans and English first and second languages a must (Afr & Eng client base)-Minimum 5 years experience in High Court & Magistrates Court Litigation at a law firm (Civil Litigation)-Computer literate in MS Office (MS Excel proficiency essential) and preferably Legal Suite-Sound knowledge and experience of legal process and timelines essential-Experienced in independent diary management of files according to Litigation process essential-Strong typing skills (speed and accuracy computer typing)-Reliable, friendly personality, and independently functional-Comfortable working environment (Casual, but presentable)-Non smoker preferred, or very light smoker-Own vehicle-Stable employment record and contactable ReferencesDuties: -Diary management of Civil High Court and Magistrates Court litigation files according to timelines-Follow up with Sheriffs, clients correspondence etc.-Full legal administration functions-Assist in office with washing up of coffee mugs, making coffee & tea etc.-Telephonic client liaison-General legal secretarial dutiesSalary: ± R 20 000.00 gross (Negotiable depending on experience)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189258&xid=1109_74186
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Employer DescriptionA well-established Law firm located in Johannesburg Northern Suburbs (Sandton)Job DescriptionWorking hours are from 8am to 12h00 (Half Day Role). Duties Include: Accurately save all matters on iManage, Accurately save all emails and correspondence on iManage, Saving copies of the Title Deeds and Mortgage Bonds on iManage before dispatching the original to the clients. Update job knowledge by participating in educational opportunities, Read professional publications, Maintain personal networks, Participate in professional organizations, Explore opportunities to add value to job accomplishments. Ensure that matters are ISO compliant and FICA requirements are met, Ensure documents are sent to the safe custody clerk. Review the content of Sale of Property Agreement and compliance thereof. Requesting cancellation figures (where applicable). Requesting the guarantees to be issued and checking accuracy guarantees received. Meeting and obtaining signatures from clients. Applying for transfer duty receipts via SARS e-filing. Submit online applications for rates clearance figures & obtaining of rates clearance certificates from relevant local authority. Review conditions of the title as contained in holding deed of transfer. Drafting and preparing documents for sectional title developments and opening of township registers. Commercial property transfers, e.g. properties disposed as part of letting enterprise. Preparing documents for submission to the relevant Deeds Office for lodgement. Arranging presenting of bank guarantees upon registration and payment in terms thereof. Dispatching of original Title Deeds and Mortgage Bonds once released from Deeds Office. Processing of municipal refunds as received from the local authority. Original signed transfer duty applications retained. Property and land regulatory due diligences. Drafting of notarial documents, including servitudes, notarial bonds and related documents. Produce accurate conveyancing related documents. Produce high quality legal documents, correspondence, reports, presentations, as well as routine letters and memos. Draft correspondence. Accurately save all matters on iManage. Initiate conflict searches and file openings on NBI. Follow-up as required, and adhere to all procedures associated with file opening. Efficiently maintain a current hard copy and ensure that records are kept in good order and can be readily found, understood, and used by others. Closure of files once billing nil and instruction complete. Arrange for file content to be scanned to Manage for record purposes. Arrange files to be stored (sent to Metrofile).QualificationsMatric. Relevant Diploma/DegreeSkillsComputer Skills: Lexis Convey; Windeed Law, SARS E-filing, E4 (Law Property Solutions) iManage & Webview. Proficiency in all areas of Microsoft Office, including Excel and Word; · Excellent communication skills, both written and verbal;
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181299&xid=1109_71663
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Legal Secretary/AdministratorPosition Description:Draft, prepare, proofread and/or process of contracts, opinions, conveyancing work, memoranda and pleadings;Administration of files and general office work;Organise and maintain law libraries, documents and other printed matter;Assist with basic research of legal aspects and collecting information required by the firm;Keep up to date with changes in the legal field; andAssist with the service delivery in all aspects to the firms customers and to ensure the satisfactory outcome of all matters where the firm is involved.Requirements:Matric2-3 years plus experienceRelevant legal diploma/qualification advantageousPrevious experience in commercial law preferable advantageousConveyancing experience preferable advantageousKnowledge of Lexis Nexis and legal-suite program will be advantageousGood communication skills (verbal and written)Strong administrative skills requiredAptitude for technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxMjQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209835&xid=1109_81244
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Faerie Glen, Pretoria East: CONVEYANCING SECRETARY Minimum Requirements: -Presentable and professional female-Afrikaans and English first and second languages a must (Afr & Eng client base)-Matric / Grade 12-Recent experience as a Conveyancing Secretary at law firm a must-Experience in Transfers, Bond Registrations or Bond Cancellations (preferably Nedbank / FNB Bonds)-Computer literate in Ghost Convey / Lexis Nexis-Clear criminal record-Strong typing skills essential (speed and accuracy)-Non smoker-Valid drivers license with own vehicle a must-Stable employment record and contactable References-Residing in / near Pretoria East-To start as soon as possible-Temporary appointment will also be considered until a permanent appointment is madeDuties: -Drafting of Conveyancing documents (Transfers, Bonds Registrations and Bond Cancellations)-General Conveyancing administration-Client liaisonSalary: Negotiable depending on experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3OTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1200638&xid=1109_77935
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Employer DescriptionProperty Management Company in Johannesburg.Job DescriptionOur client is looking for a Statutory Compliance Officer to perform duties to assist the Group Legal & executive Manager and the COO.Assistant to COO. Provide personal administrative support to the COO.Executive Function. Record, compile, transcribe and distribute minutes of meetings.. Company Statutory. To provide overall administrative support to Group Legal in respect of the Company Statutorial function relating to the administration, regulatory compliance, secretarial needs, meeting management, corporate governance and related services to the Group.Legal Compliance. To provide overall administrative support to Group Legal in respect of any Legal Compliance matter as it relates to the Group.Primary Objective. To provide administrative support to the Group Legal & Executive Manager and the COO. To effectively assist with the administrative and secretarial needs of the department.Working conditions. Work may require occasional weekend and / or evening work.Preference given to immediate starters.QualificationsMatric with general administrative / secretarial experience and or / qualifications.LLB will be an advantage / or studying towards LLBSkillsMinimum of three years previous company secretarial experience.Relevant corporate governance qualification, preferred.Minute taking experience.Working knowledge of SA Companies Act.BenefitsMedical Aid Provident fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1MDA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130601&xid=1109_55006
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Our client, a dynamic Financial Services Organisation is seeking to employ an Executive Assistant to the CEO and COO Purpose The Executive Assistant will be responsible for handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision.Be able to interact with all staff, clients and business partners on a professional and confidential basis.The person must have a high level of work ethics, integrity, honesty, accuracy, organisational and be deadline driven.KEY PERFORMANCE AREAS AND RESPONSIBILITIESThe effective management of the diaries of both the CEO and COO, requiring interaction with both internal and external executives and assistantsMaintenance of a calendar of significant matters to be attended to by the office of the CEO and COO.Screening and logging of calls, client enquiries whether telephonic or by e-mail for resolution by the CEO/COO or the relevant Company personnelScheduling meetings : EXCO, Board and Management MeetingsPreparation, co-ordination and distribution of Agenda Packs and MinutesAssist the CEO and COO with consolidating, analysing and summarising management and other reportsThe completion of Ad-hoc assignments, as determined from time to timeEnsure that travel and accommodation arrangements are done timeously and on a cost-effective basisMaintenance of a filing system in an organised, efficient and accessible mannerPA duties to the Heads of Finance and HR from time to timePreparation for meetings, including venue and that all equipment is in working orderAttending to stationery requirements of the DepartmentHave excellent typing skills, with knowledge of MS Office Word, Excel, PowerPoint etcMaintenance of leave records for the Heads reporting into the CEO and COO.Reviewing and quality controlling all documents and correspondence for signature or4 distribution by the office of the CEO and COOAssist with the Organisations company secretarial mattersMaintenance of all statutory recordsMaintenance of all client service, provider agreements and supplier service agreementsAssist in reviewing and updating the Organisations policies and proceduresAssist with BEE CertificationREQUIRED EXPERIENCE AND SKILLS :Fully conversant in English, written and verbalFully conversant and trained in MS Office, Word, Excel, PowerPoint and AccessExemplary and accurate typing skillsMust have 15 years of Experience, at least 10 years in a similar roleAbility to work unsupervisedAbility to work after hours when requestedAbility to multi-task and have initiativeREQUIRED QUALIFICATIONSA commercial qualification i.e. B Com Legal, or Business Management studiesOwn transport, Drivers Licence
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxNjM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125906&xid=1109_51635
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Minimum requirements: Grade 125 Years minimum experience working currently in a Conveyancing practice dealing with transfers and DevelopmentsMust have excellent client relations experience Consultant: Celia Armstrong - Dante Personnel Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MDk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126300&xid=1109_58096
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Employer DescriptionLegal Firm in JohannesburgJob DescriptionThe position is for a senior bond secretary. The candidate must have at least 8 (eight) years experience as a bond secretary for all major banks. The candidate must be able to handle approximately 80 bond files.Secretarial Duties (Acknowledging instructions from the banks, contacting the banks clients, drafting bond documents using e4, setting up appointments, preparing for lodgments, providing the banks with progress reports on all matters, providing weekly progress reports to clients, etc)Potential secretary must be able to navigate the following systems: E4StordocWebconveyQualificationsMatricAdditional beneficialSkillsMinimum of 8 years of work experience as a bond secretary at a reputable medium to large firm; Experience as a transfer attorney will be advantageous; Excellent written and oral communication skills in English; Strong computer literacy and experience in Microsoft Office products; Willing to work in a team but can function independently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2MTI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195235&xid=1109_76128
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Grade 12Fluent Afrikaans SpeakingMin 2 Years exp in Conveyancing ( Bonds/TransfersMine 2 Years exp in Litigation in Attorney FirmAble to start ASAPMust have exp in GHOSTPRACTICE programExp in TypingGood Communication Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1Mjc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126115&xid=1109_55276
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Financial services company is looking for a Legal Secretary/Paralegal to provide administrative support to the internal legal department. Administration will include transaction execution, post-transaction monitoring and project management for recoveries/collections.You should have at least 10 years relevant legal experience, a matric and if you have a paralegal qualification that would be ideal.This is a highly successful company, with a busy legal department and the successful person will be familiar with legal terminology, detail orientated, well organized and have excellent communication skills.On offer is a competitive salary with benefits, with a very stable company.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyMDA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210682&xid=1109_82007
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Employer DescriptionA well-established legal practice located in Johannesburg (Near Eastgate)Job DescriptionThis position is available from February 2022. Will work mostly with Conventional and Sectional Title Transfers and assist with Bond administration. Ideally someone with experience working with both Transfers (mainly) and Bonds will be preferred. There are 4 members in the department, to work directly under one of our clients conveyancers. Minimum 3-5 years experience in similar role.QualificationsRelevant Qualifications will prove an advantage.SkillsFluent in English and Afrikaans. Computer Literate on Lexis Convey.BenefitsNegotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ1OTY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125733&xid=1109_45964
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Law firm in Pretoria East needs a well experience conveyancing Secretary, able to work independently with exp in Bonds, Transfers, and Bond cancellation. Please apply directly on our website. www.absolute1.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3NDU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219228&xid=1109_87456
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Responsible for the efficient and effective administration of the state-owned company, with particular emphasis on good corporate governance and compliance with statutory and regulatory requirements, ensuring that the execution of the Board and Executive Committee decisions are in the best interest of the company and are implemented.Key Responsibilities: Ensure effective management of resources (i.e., budget/finances, assets) and team leadership within the unit.Manage compliance management processes within the department.Oversee board members’ induction, continuous director training and development and all administrative matters relating to the board. andAct as deputy information officer in terms of PAIA and POPIA.Execute functions of the company secretariat to support the effective functioning of the executive committee, the Board and all Board Committees.Provide board support in meeting corporate governance, statutory and regulatory requirements.Ensure Board compliance with all relevant legislation, including but not limited to, the Companies Act, the PFMA, and King IV.Manage the organization performance with the Code of Conduct.Coordinate and manage regular review of all policies across the organisation.Minimum Requirements: Relevant law degree at Honours level (i.e., LLB, Corporate Law, Commercial Law, etc)Registration as a Chartered Secretary (CIS)Master’s in law (LLM) will be an added advantage10 years of experience in a Company Secretariat department in a public or private sector organisation, with 3 - 5 years as a company secretary in a public sector organisation or state-owned company/entityexperience in interpretation of corporate contracts.Corporate governance, risk management and internal control.Interpretation of legislation and regulations.Advising Board of Directors on matters of governance, compliance and best practice.Leading policy formulation in line with legislation, regulation, and national policy.Knowledge of corporate governance. regulatory compliance of state-owned entities.Document and records management practices, project management methodologies. and contract management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4NjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1252055&xid=1108_68663
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Matric National Diploma in Accounting/ Finance The successful candidate would be responsible for the following:Asset Management: Insurance, Procurement and Fixed Assets Insurance Forward all original delivery notes and invoices to Financial Manager.Report all stolen or missing assets and follow-up on claimsFacilitate the claim processRequest cover on additions and cancel cover on disposalsHandle all communication for event requirements. Procurement Create Assets and material on the system when requiredProvide procurement officer with the correct spec for all asset office equipments as required.Create requisition on the system for all required Assets/EquipmentReceive all assets/stationary, sign delivery note and invoicesFixed Asset Register Maintain an up to date Fixed Asset registerPrepare and maintain depreciation registerPerform asset verificationBarcode and allocate new assetsUpdate Fixed Asset Register for additions and disposalsCoordinate the disposal processSecretary to the Asset Disposal Committee Asset Management: Stationary, Cell phones and Stock Control Implement and manage the register for asset movement within the officesAdministration of cellphones including communication with Service Provider on orders and cancellations.Manage stock control of all required stationary and replenish when necessary.Custodian of all loose assets Cashbooks and paymentsRequesting bank statements,Process Cashbooks on a weekly basisRequest Nedfleet statements from bank and complete processingPrepare cash flow forecastFollow up on queries on the bank statement.Load supplier and salary payments on the bankLoad new suppliers on the bank and facilitate release. ReconciliationsPrepare weekly and monthly bank and investment account reconciliations.Reconcile petty cash and process entries. Perform cash counts.Process and reconcile employee loans and travel advances and ensure that all supporting documents are up to date Risk management and fillingEnsure that all documents are filed properlyEnsuring that all documents are signed and documents attached for payment processEnsuring that all payments are allocated to correct supplier accounts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3MzExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219120&xid=1109_87311
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The Role: Essential function: The Assistant Company Secretary is accountable for ensuring that the company complies with financial and legal requirements, as well as maintaining its high standards of corporate governance.Prepare agendas and papers for board meetings, committees and annual general meetings(AGMs) and follow up on action points including pack loadingTake minutes, draft chairman notes, draft resolutions, and lodge required forms and annual returnsEnsure policies are kept up to dateMaintain statutory books, including registers of members, directors and secretariesDeal with correspondence, collate information and write reports, communicate decisions to relevance company stakeholdersMonitor changes in relevant legislation and the regulatory environmentLiaise with external regulators and advisers, such as lawyers and auditorsOversee the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirementsAssist with the payment procedures of dividendsAssist with share option schemes, mergers and takeovers activitiesMaintain the register of shareholders and monitor changes in share ownership of the companyAssist with the administration of the companys pension schemeEnter into contractual agreements with suppliers and customersManage the office space, personnel administration, insurance for employees, equipment and premisesEngage with business and update integrated report documentsEngage with Secretariat and deliver strategic deliverablesGroup reporting across the group and to regulatory stakeholders.Skills and Experience: Essential Qualification: Matric /Grade 12Legal undergraduate degreeICSA certification, if candidate has less than 7 years experience in Cosec role in a JSE Top40 listed entity Experience required: Minimum of 3 - 5 yearsâ?? experience in a listed environment is essentialKnowledge of King Code on Corporate Governance, JSE Listing Requirements and Companies Act of 2008 (as amended from time to time)Business and Financial acumenStrategic thinking/ holistic advisory competenceLegal and corporate governance knowledge and expertiseLegal and commercial risk managementGood verbal and written communication skillsAttention to detail and a well-organised approach to workThe capability to work with numerical information, plus analytical and problem-solving skillsPersonality and Attributes: Soft Skills: Highest levels of Integrity and discretion required to handle confidential and sensitive informationInterpersonal skills and the ability to work well with people at all levelsThe ability to prioritise work and to work well under pressureTenacity to complete a job once startedInter-personal skills to be an ambassador for the Secretariat and outside EOHSelf-starterAbility to work under pressureAbility t
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Minimum requirements: MatricMinimum of 10 Years Experience as a Conveyancing Secretary Must have experience dealing with Transfers and DevelopmentsMust have experience working on Lexis Convey, Legal Suite and E4Must be able to work independently Must have excellent written and verbal communication skills Consultant: San-Mari Combrinck - Dante Personnel Midrand
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY1NzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244342&xid=1108_65760
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Conveyancing SecretaryConveyancing Secretary needed in a Law Firm based in Menlopark Pretoria. Duties: Transfers, Cancellations, Registrations of Bonds, Liaising with the Deeds Office, Drafting of contracts, Liaising with clients, Assisting the Senior Conveyancer with daily duties, Requesting final figures, Assisting clients with signing of contracts. Salary Depending on experience R15 000 - R22 000. To apply send a cv to info@simplifyrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNDQ4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1194353&xid=1266_51448
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Well established law firm in Randburg is looking for a professional Legal Receptionist/ Legal Secretary to join their teamMinimum requirements:MatricMust have a professional outlook, well-presented and fully bilingualMinimum 3 years Litigation experience Must have good and accurate typing skills Knowledge of Sage Accounting will be an advantageMust be able to work independentlyAvailable as soon as possible
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MDU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122570&xid=1266_37059
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Centurion - National Diploma/Degree in Legal Management or equivalent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2NTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1110176&xid=1266_36575
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The incumbent of this position will assume tactical responsibility for all operational requirements associated with servicing a portfolio of clients in compliance with terms and conditions imposed by service level agreements, and Revco’s standard operating procedures and associated performance standards. This responsibility will include planning, work allocations, supervision and review of all accounts assigned to the client’s project, management of the matter status report, and associated statuses, and ensuring that definitive action is taken against each account every month; the incumbent will likewise control a team of collectors as well as field services consultant/s and manage the outcomes. In addition the incumbent of this position will assume direct responsibility and accountability for the performance management of the Call Centre, and in particular the performance of each consultant assigned to the call centre, ensuring that appropriate systems, procedures and controls are implemented and maintained aimed at achieving acceptable levels of productivity, financial performance, Right Party contact, and ensuring the highest levels of quality and professionalism is observed and maintained at all times, in accordance with Revco’s policies and the Debt Collectors Act.. All actions and activities must be conducted in a professional manner and in strict compliance with the Debt Collectors Act, and Revco’s Human Resources Policy manual.
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
* *Planning* – Prepare and submit the monthly work plan to the Ops Manager in the specified format to allow for detailed monitoring and management of the work throughout the month. Monthly action plans must respond to key strategies formulated to address specific opportunities/ key risk areas, whilst addressing standardized actions in line with the approved SOP in line with the status of each account ensuring that every account is worked monthly, and that actions are escalated in line with Revco’s SOP.
* *Work allocation* – on a monthly, weekly and daily basis, review the work allocation set in the monthly plan and take into account any new instructions from the client, unusual work interruptions and staff movements such as new appointments, resignations, sick leave, annual leave and client imposed constraints. Ensure that the monthly plan, at a minimum is achieved by way of the work allocation and feedback.
* *Status Management*- Ensure the appropriate actioning of status amendments and ensure that all action status and associated subsequent actions are managed and implemented in line with approved monthly planner.
* *Query management* – ensure that all debtor queries are recorded in line with the clients’ procedures and that systems are implemented to manage and monitor the status, ageing and resolution of all queries. The Query Status
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