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Results for jobs in tourism in Jobs in Gauteng
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY0MjYxNzU/c291cmNlPWd1bXRyZWU=&jid=1080504&xid=296426175
12h
1
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006?source=gumtree
13h
1
KEY OUTPUTS:
Management of Tourplan System Content:
Ensuring Tourplan content is fully up-to-date and accurate at all times:
Rates, offers, child rates, group rates, value adds, etc.Trading terms, policies, property includes/excludes, etc.Supplier information, contact details, etc.
Overseeing the loading and checking of the above into Tourplan within specified deadlinesEnsuring rate loading policies and procedures are strictly adhered toEnsuring the best-practice and procedure documentation is up to dateIdentifying process changes to optimize loading efficiency and accuracyAssisting with Tourplan content-related projects
Management of Rate loading team:
Day-to-day management of rate loading team, their capacity and their outputsManagement of rate loading logging, delegation, and query resolutionReporting on team performance, including:Turnaround timesRate loading errorsNumber of suppliers loadedTeam leave approval and appraisalsInterviewing and hiring new staffTraining new staff joining the team, and conducting ongoing training to develop team membersEnsuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
Ensuring alignment of content and content-loading process across all Tourplan instances
in Africa, Asia, and South America
Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
KNOWLEDGE REQUIRED
An excellent working knowledge of TourplanComputer literacyGood Excel knowledgeUnderstanding of product contracting, including commission and mark-up / discounting structures
SKILLS REQUIRED:
People management skills, and ability to motivate a team to achieve deadlinesNumbers, numbers and getting it right the first time – detail mattersHigh attention to detailSystem savvyAbility to solve problemsThrive when under pressure while having fun at the same timeAbility to empower, train and mentor peoplePro-activeness - initiating and implementing rate loading initiativesService oriented: Working toward and maintaining high service levels to in-house customers i.e.reservations and product teamsAbility to communicate in a clear, concise, consistent and transparent manner
PREVIOUS WORK EXPERIENCE REQUIRED:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyMjg1NjcxP3NvdXJjZT1ndW10cmVl&jid=1503279&xid=3452285671
13h
1
The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzU4ODkwNTQxP3NvdXJjZT1ndW10cmVl&jid=1506070&xid=1758890541
13h
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senior travel consultant required with travel background.Must be well organized, deadline driven.Please send a copy of your cv to silvana@jcgservices.co.zaPlease indicate the jo title on the subject line.
13d
1
Looking for Inbound Destination Specialists for a luxury travel brand. Can be remote work Experience required:Must have at least 3 - 5 or more years inbound tour operating experienceTourplan experience is an advantageGood understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaA willingness and aptitude to learn Duties include:Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers
11d
National Car Rental is seeking a Branch Manager for their JHB offices.Responsibilities To
oversee and manage the Branch, its staff compliment, Reservations and other assets, as well as maintain the Business standard operating procedures, and
performance to ensure the overall operational experience and customer service
to clients. Monitor and adhere to budgets set by management. Meet targets set
by management for the Branch and its team. Ensure good housekeeping and company
image. Drive team to exhaust every opportunity i.e. upsell, upgrade where
necessary. Maintain good relationships with Suppliers and other Key national
staff. Consistently communicate challenges to Management and request assistance
when necessary. Motivate and uplift the team and encourage teamwork Keep on top
of all aspects of day to day running as well as enforce company’s policies and
procedures in line with the country’s labour laws. Meet and exceed branch targets
and incentives when they are required. Manage and maximise utilisation of
fleet. Ensure that all invoicing is done correctly and timeously. Ensure all
queries are resolved as soon as possible to ensure that month end is a smooth
process. Ensure schedules are planned effectively and efficiently, oversee and
monitor this function daily. Plan and coordinate staff over weekends,
afterhours and public holidays. Grade 12 Senior CertificateValid drivers' license Fully Computer literateMust have at least 3+ years' as a branch manager Excellent customer service skillsExcellent planning skillsOrganisedMust have excellent communications skillsMust be very presentableOnly make contact should you qualify according to the above.
22d
SavedSave
INTRODUCTIONVikea travel is looking for a travel consultant to join our team, where you will be responsible for promoting and booking travel arrangements for our clients. Maintain and expand clientele.If you are passionate and enthusiastic about the travel industry, then this job is for you. TRAVEL CONSULTANT DUTIES AND RESPONSIBILITIESl Determine Client’s needs and provide suitable travel packagesl Reserve accommodation, transportation, Activities and Tourist Guidesl Attending webinars, conferences and other travel related programsl Develop a good understanding of the current marketl Maintain a good relationship with our preferred contracted suppliersl Keep current data up-to-date TRAVEL CONSULTANT REQUIREMENTS AND QUALIFICATIONSl Certificate / Diploma in Travel and Tourisml Minimum one year working experience as a Travel Consultant l Proficient in English : Read/Write/Speakl Good Data Capturing Skillsl Proficient in Microsoft Word / Excel / Power Pointl Good Telephone Etiquette and Communication skillsl Good organization and time-management skillsl Good sales, presentation skillsl Customer orientedl Ability to work fast and accurately for quick turnaround responsel Ability to work under pressure Please send your CV to email : info@vikeatravel.co.zaApplication Deadline : 10th May 2024Remuneration to be discussed in interview
1mo
1
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Job position: Teacher - Senior Phase Grade 9 -11. Full time. 3 full days , 2 half days.Subjects needed: Math, EGD, Physical science, Economics, Tourism, CATMinimum requirements:* Live in the area* Own reliable transport * May suit a newly Graduated Teacher wanting to be mentored.* Hard worker* Kind to children!! (Small Classes)* Team player - especially with other woman, * Preferably female. * Conscientious, excellent time management, and organisation* Some experience with online platforms ( as additional enrichment )* South African ONLY* SACE registered* Do not send me a CV if you done fit all of the above. you will recevie no reply and your email will be deleted. To Start 1 July for Training ( 1 week and prep)Salary: Relevant to experience and schools budget.
1mo
Ads in other locations
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An established Eastern Cape Accounting Firm is looking for a BEE Analyst, to be based in their Gqeberha office. The role will include completing BEE verifications In generic codes, construction, tourism and ICT, as well as consulting with clients how to improve their B-BBEE rating.
Minimum requirements:
Grade 12Previous experience within a BEE verification agency essentialPrevious experience at a Senior Analyst level essentialDrivers license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjA3Mjc5OTE2P3NvdXJjZT1ndW10cmVl&jid=1557506&xid=2207279916
12h
1
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Overview:
The successful candidate will be responsible for championing investment promotion and investment pipeline tracking and monitoring for the Eastern Cape province. The role entails driving and facilitating investments and projects within manufacturing, automotive, agro-industry, energy, ocean economy, tourism, digital economy, and related investment value chains; spearheading investment risk assessments for converting sector(s) opportunities into bankable investment projects; and facilitating collaboration with other stakeholders to attract investment in support of the organisations mandate. The incumbent will also be expected to drive investment facilitation and project management services over the project life cycle, industry facilitation services in support of the designated sector projects; link identified industry value chain opportunities with prospective investors and develop viable investment promotion interventions; oversee the preparation, development, maintenance of sector performance reporting tools; drive the design and development of monitoring and measurement plans to track qualitative and quantitative economic indicators from projects within the designated sectors as well as reporting on the investment pipeline; build collaborative partnerships towards realisation of sector value chain opportunities aligned with the national and provincial investment strategies; represent the organisation at relevant industry and provincial sector platforms. Furthermore, the role will entail working with provincial, national and global players in profiling and attracting investment to the Eastern Cape as well as driving the initiatives of the Provincial Investment Council.
Minimum requirements:
Bachelors Degree in CommercePostgraduate qualification in a related field8+ years working experience, with 5+ years at middle management or senior consultant level within trade or investment management/facilitation environment.
Key Performance Areas:
Strategic Planning and GovernanceInvestment PromotionResearchProvincial Investment Council Co-ordinationStakeholder ManagementBudget Management of UnitPeople Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzUwMzc4ODM4P3NvdXJjZT1ndW10cmVl&jid=1742431&xid=3350378838
12h
1
Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
12h
1
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Our client is looking for a highly motivated Senior INBOUND Travel Consultant to join their team.
Requirements:
Must have a Certificate or Diploma within Tourism1 - 4 years Experience with Inbound travel quoting and Must have done quotes on ExcelStrong Excel experience Fluent in English Willingness to learn
Duties:
Prepare competitive quotations and innovative itineraries.Collect rates, as per proposals, and send onto Cruise Finance to upload on TS.Adhere to Margin StrategySend through completed Proposals/RFP’s, including pricing, to the Cruise agents in the agreed formatSend through Quote & Proposal to Cruise Finance who will open bookings and upload services.Book all services and complete trackers on Cruise DriveSend invoice requirements to Cruise Finance at 60 - 90 days prior or similar (agent dependent)Prepare movement schedule, order water and complete Monthly Forecast (Debit card & ticket requirements)Introduction of file to Operations Contractor whilst offering support throughout.Willing to travel
Only shortlisted candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjM1MjM5OTI0P3NvdXJjZT1ndW10cmVl&jid=1508227&xid=3635239924
12h
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
12h
1
SavedSave
Assistant General Controller
A well-established Tourism company requires an Assistant General Controller to join our team.
Qualifications
Matric with Mathematics
Bookkeeping Qualifications or Accounts experience - Training will be provided
Competency in MS Word, MS Excel and MS Outlook
Requirements
Accuracy and attention to detail
Deadline driven
Ability to analyse data and resolve problems
Time management skills
Professional & Presentable
Ability to work independently and within a team
Confidentiality in all information handled within the department
Ability to understand basic excel formula’s
Please note that only suitable candidates will be contacted.Responsibility:Duties
Cash & Credit Card Reconciliations
House Account Reporting
Petty Cash Management
Banking
Other duties where required
12h
1
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A well established Private Game Reserve in the Western Cape requires a qualified and experienced APU to work in the Anti-Poaching department. Only candidates with all necessary qualifications and certificates will be considered.
Requirements:
At least 10 years experience in a similar security position
Minimum 5 years management position
Must have security background
Competencies in carbine rifle, handgun and shotgunResponsibility:To patrol company’s properties at random time day / night
To alert top management when security is at risk. (animals / guests in danger) Flood / fire etc.
To report any wrong doing during the shift
To patrol the fences daily
To implement the health and safety regulations
At night, to patrol around all buildings and vehicles
At night to secure the main entrance by locking the gates
To motivate and train the security staffSalary: RMarket Related
12h
1
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
12h
1
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A well established Tourism Company in Cape Town requires the skills of a full time Graphics Designer with minimum 2 years experience and relevant tertiary education. Must have own vehicle as you are required to travel between premises.
Requirements:
• Magazine layout and experience in working with a magazine and understand the flow
• DTP (Desktop Publishing)
• Advert design
• Flash web design
• Corporate ID design: (business cards, letterheads, brochures, flyers, banners etc.)
• 3d design & animation
• Illustrator design
• Designing logos and websites
• Web design advantages
• Must be able to work efficiently, in a fast paced environment and with deadlines
• Very strong Indesign
• Windows platform
• Photoshop
• Adobe creative suite
• Experience in magazine publication and print media
• Experience in IT and linking computers
12h
1
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A well-established Tourism company requires a Junior Horse Ranger to join their team.
Standard Requirements
FGASA Level 1 and previous experience working with horses and guests.
Responsibility:Guest Horse Back Experience
Assist the guests in having a memorable African experience and to try educate them on how important our wildlife heritage is and how important it is that we all stand together and protect it. Salary: RMarket Related
12h
1
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Village N Life is a leading Tourism and Hospitality company based in the Western Cape.If you thrive on a company culture that focuses on growing their employees through staff incentives and career development, this is the company for you.We are currently searching for a horticulturalist to join our dynamic team Pezula Nature Retreat.You will be assisting in preparation of conceptual and schematic design plants and reports. Responsible to manage and supervise the team to ensure that all projects are completed efficiently and to the required standards.Minimum requirementsMatricQualification in HorticultureRecognised landscape architectural professional certification2-3 years previous experience in medium to large gardensStrong landscaping architectural and project management skillsKnowledge of design trends, techniques, materials, and world class practiceProven track record and a strong portfolio that demonstrates excellence in designAbility to collaborate with multi-disciplinary design and delivery teamsDuties and responsibilitiesTo liaise with clients, understand the project scope in accordance with the project requirements and deliver excellence in design.Establish general landscape requirements with clients.Prepare detailed plans and drawings of the designs for projects construction details and specifications.Hotel gardens to be immaculately manicured and maintained.Irrigation system to be efficiently operational.Ensure gardens and nursery are aesthetically pleasing.Ensuring plants in the rooms are up to standard and regularly looked after.Assist the kitchen in the vegetable and herb gardens - ensuring it’s maintained and always has plants available.Establish suitable controls for energy and water conservation.Establish and maintain recycling Centre.Lead Design team from concept to construction documentationEnsure that Recruitment Process is followed and team consists of efficiently skilled staff.Understanding of facilities and residential management.Understanding of the annual extensive care and maintenance programs..Due to the large volume of applications received, please note that only candidates that meet the minimum criteria will be contacted.If you have not heard back from us in 2 weeks, please consider your application as unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Njk0Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790790&xid=1109_186942
12h
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