Car Rental Branch Manager and Rental Agent

National Car Rental is seeking a Branch Manager for their JHB offices.

Responsibilities To oversee and manage the Branch, its staff compliment, Reservations and other

assets, as well as maintain the Business standard operating procedures, and performance to ensure

the overall operational experience and customer service to clients. Monitor and adhere to budgets

set by management. Meet targets set by management for the Branch and its team. Ensure good

housekeeping and company image. Drive team to exhaust every opportunity i.e. upsell, upgrade

where necessary. Maintain good relationships with Suppliers and other Key national staff.

Consistently communicate challenges to Management and request assistance when necessary.

Motivate and uplift the team and encourage teamwork Keep on top of all aspects of day to day

running as well as enforce company’s policies and procedures in line with the country’s labour laws. Meet and exceed branch targets and incentives when they are required. Manage and maximise

utilisation of fleet. Ensure that all invoicing is done correctly and timeously. Ensure all queries are

resolved as soon as possible to ensure that month end is a smooth process. Ensure schedules are

planned effectively and efficiently, oversee and monitor this function daily. Plan and coordinate staff over weekends, afterhours and public holidays.

• Grade 12 Senior Certificate
• Valid drivers' license
• Fully Computer literate
• Must have at least 3+ years' as a branch manager
• Excellent customer service skills
• Excellent planning skills
• Organised
• Must have excellent communications skills
• Must be very presentable