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Results for it service desk in "it service desk" in Jobs in Gauteng in Gauteng
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Position: Medical Receptionist / Front Desk Location: Rosebank, JohannesburgIndustry: Medical / Healthcare Salary: R 20,000 – R 30,000 per month (depending on experience)Job PurposeAn established practice in Rosebank is seeking an experienced Medical Receptionist / Front Desk to ensure the smooth day-to-day running of the front office. The role requires strong knowledge of medical aid processes, ICD codes, authorisations, and excellent patient service skills.Key ResponsibilitiesManage front desk operations and patient reception in a professional and compassionate mannerSchedule patient appointments and manage the doctor’s diaryProcess medical aid claims, authorisations, and pre-approvalsCapture and verify ICD-10 codes accuratelyLiaise with medical aids regarding benefits, payments, and authorisation requirementsHandle patient queries, billing enquiries, and follow-upsMaintain accurate patient records and ensure POPIA complianceGeneral administrative duties to support the practiceMinimum RequirementsProven experience as a medical receptionist/front office administrator (ENT practice preferred)Strong knowledge of medical aid procedures, ICD-10 coding, and authorisations (essential)Experience working directly with medical aids and patient billing processesExcellent communication and customer service skillsStrong organisational skills and attention to detailhttps://www.jobplacements.com/Jobs/M/Medical-Receptionist-Front-Desk-1262661-Job-Search-02-16-2026-10-59-32-AM.asp?sid=gumtree
8d
Job Placements
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Front Desk Coordinator URGENTLY needed in the Sandton area.Nail Technician qualifications are a BONUS.2-3 years of working experience in a busy Spa/Salon environment as a Front Desk Coordinator.MUST have ESP System experience and be Computer Literate with Administration Skills.Previous experience in Customer service, Stocktake, Bookings of appointments, Stock count, dealing with difficult clients, Reports, etc.MUST have excellent verbal and written communication skills.MUST be well presented and well-groomed to represent the company.MUST be excellent with handling of CashMUST have extraordinary retailing abilities.You MUST have a welcoming and bubbly personality.
https://www.jobplacements.com/Jobs/A/2x-SENIOR-Front-Desk-Coordinator-URGENTLY-needed-f-1262956-Job-Search-02-16-2026-10-16-10-AM.asp?sid=gumtree
10d
Job Placements
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An established organisation in the financial sector is seeking an experienced Service Desk Lead to join their team. This role offers an excellent opportunity for a professional with exceptional verbal and written communication skills to lead a high‑performing support function and advance their career within a respected, well‑structured environment. Youll play a key role in driving service excellence, supporting users, and contributing to the organisations overall IT success. Your:Education: MatricRelevant IT diploma or degreeMinimum of 5 years helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdeskStrong technical knowledge of Office365, MS Teams, Windows OS, EntraID, VPN, etc.IT CertificationsITIL certifiedExperience: Proficiency with service desk or ticketing systems.Knowledge of network and system administration.Customer service orientation and conflict resolution skills.Excellent problem-solving.Critical Competencies:KnowledgeCustomer centric attitudeProficiency in Helpdesk ticketing systemProficiency in Automated client software deployment solutionsAttention to detailAnalytical and problem solving abilityAbility to work well in a team and also autonomouslyProfessional attitude and appearance.Excellent organizational skills.Multi-tasking and time management skills, with the ability to prioritize tasks.Proven industry experience in enterprise monitoring solutionsIndustry experience in managing voice solutionsKnowledge of ITSM principles.Familiarity with ISO 27000 standards.Knowledge of applicable data privacy practices and lawsAbility to develop innovative, practical and sustainable solutions.Show independence and initiative in identifying and solving problems.Plan and prioritize tasks and work for front line support according to agreed timelines.Must be able to work with minimal supervisionHighly motivated and enthusiasticSkills Excellent verbal and written communication skillsAn active / empathic listenerExcellent organisational skills with the ability to multi-taskAbility to manage own time effectively and to be prompt and punctualExperience of working effectively within a team and collaborating with others to achieve a goalDemonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniquesDrive, self-motivation and ability to work under own initiativeKnowledge and
https://www.jobplacements.com/Jobs/S/SERVICE-DESK-LEAD-1264309-Job-Search-2-20-2026-2-13-07-AM.asp?sid=gumtree
7d
Job Placements
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Purpose of the JobResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas include:Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skillsExperience and Competencies RequiredBasic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport CVs can be sent directly to
https://www.jobplacements.com/Jobs/R/Receptionist-Irene-Link-1266253-Job-Search-2-26-2026-2-30-38-AM.asp?sid=gumtree
16h
Job Placements
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This is an entry-level position, so ideally suited to a school leaver looking to get into the industry to:Manage and coordinate Courier DeskAssist with customer queries and bookingsLearn to prepare and compile estimates and quotationsLiaise with service providers and internal departmentsGeneral administrative support to the Sales TeamEnsure accurate record-keeping and follow-upsMust have Matric with Mathematics
https://www.jobplacements.com/Jobs/J/Junior-Sales-Support-1265737-Job-Search-02-24-2026-10-21-21-AM.asp?sid=gumtree
2d
Job Placements
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Location: Cyrildene, Bedfordview Requirements:MatricRelevant certificates/qualifications3+ years of experience as a Helpdesk TechnicianTelephonic and Remote Helpdesk support (Hardware and software)Must be tech-savvyResponsibilities:VFP: New Product Faults Located, Reported, and Fully Corrected.Serving as the first point of contact for customers/clients seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersLogging and Closing CallsWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements to proceduresLocate, Test, and Report BugsWrite up Troubleshooting methods and recommendationsProvide customers and clients with a safe and secure platform and terminal to alleviate frustrations and problems and ultimately give them security and stability through guidance and supportIn
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1262967-Job-Search-02-16-2026-10-23-00-AM.asp?sid=gumtree
10d
Job Placements
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Position: Senior Medical Receptionist / Practice Manager Location: Rosebank, JohannesburgIndustry: Medical / HealthcareSalary: R25,000 – R35,000 per month (depending on experience)Job PurposeAn established practice in Rosebank is seeking an experienced Senior Medical Receptionist / Practice Manager to ensure the smooth day-to-day running of the front office. The role requires strong knowledge of medical aid processes, ICD codes, authorisations, and excellent patient service skills.Key ResponsibilitiesManage front desk operations and patient reception in a professional and compassionate mannerSchedule patient appointments and manage the doctor’s diaryProcess medical aid claims, authorisations, and pre-approvalsCapture and verify ICD-10 codes accuratelyLiaise with medical aids regarding benefits, payments, and authorisation requirementsHandle patient queries, billing enquiries, and follow-upsMaintain accurate patient records and ensure POPIA complianceGeneral administrative duties to support the practiceMinimum RequirementsProven experience as a medical receptionist/front office administrator Strong knowledge of medical aid procedures, ICD-10 coding, and authorisations (essential)Experience working directly with medical aids and patient billing processesExcellent communication and customer service skillsStrong organisational skills and attention to detailhttps://www.jobplacements.com/Jobs/M/Medical-Receptionist-1257892-Job-Search-02-02-2026-01-00-15-AM.asp?sid=gumtree
8d
Job Placements
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Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a collaborative culture and a dedication to continuous improvement, they take pride in fostering a supportive environment for both clients and team members. Their Johannesburg office is key to supporting clients worldwide, ensuring seamless and proactive service delivery.The Role: Service Desk Analyst (L1) As a Service Desk Analyst (L1), youll be the first point of contact for end-users requiring technical support. Your role is to ensure fast and effective resolution of common IT issues, escalate complex matters to senior support tiers, and deliver a consistently excellent service experience. This is a customer-facing position ideal for someone eager to grow their IT support career in a fast-paced environment.Key ResponsibilitiesProvide first-line support to clients via phone, email, and remote access toolsTroubleshoot and resolve issues across desktop, server, network, and cloud systemsLog, manage, and follow through on support tickets to resolution or escalationMaintain professional, clear, and friendly communication with all end-usersAssist with software licensing, procurement queries, and general IT guidanceCreate and maintain technical documentation and internal knowledgebase articlesSet up and configure desktops, laptops, printers, and other hardwareAbout You12 years of experience in an IT support role (MSP experience is a bonus)Strong knowledge of Windows 10/11 and macOSProficient in Microsoft 365 and Google WorkspaceUnderstanding of TCP/IP, DNS, DHCP, and Active DirectoryLogical problem-solver with strong troubleshooting skillsCustomer-oriented with a clear and professional phone mannerAble to manage and prioritise tasks independentlyFlexible, proactive, and a reliable team playerThis is a great opportunity for a junior IT professional looking to deepen their support experience while working with a highly skilled team across global clients.
https://www.jobplacements.com/Jobs/S/Service-Desk-Analyst-L1-1200040-Job-Search-7-3-2025-10-06-14-AM.asp?sid=gumtree
8mo
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Were passionate about connecting exceptional talent with outstanding opportunities. As a growing recruitment agency, we pride ourselves on our people-first approach, deep industry knowledge, and results-driven mindset.The Role:Were looking for a dynamic, driven, and people-oriented Recruitment Consultant to join our team. Youll manage the full recruitment cycle from sourcing top talent to matching them with the right roles and play a key part in helping both clients and candidates succeed.Key Responsibilities:Build and maintain strong relationships with clients and candidatesManage end-to-end recruitment processesAdvertise job openings across multiple platformsScreen, interview, and shortlist candidatesNegotiate offers and close successful placementsMeet and exceed performance targetsAbility to build a desk from scratchRequirements:â?? Proven experience in recruitment or a strong sales/customer service background and demonstrate billings recordâ?? Excellent communication and interpersonal skillsâ?? Ability to work in a fast-paced, target-driven environmentâ?? Strong organizational and time management abilitiesâ?? Resilient, proactive, and results-oriented attitudeWhat We Offer:â?? Competitive base salary + uncapped commissionâ?? Ongoing training and developmentâ?? Supportive team environmentâ?? Career growth opportunitiesâ?? Incentives & team eventsReady to take the next step in your recruitment career?
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1262781-Job-Search-02-16-2026-04-15-43-AM.asp?sid=gumtree
11d
Job Placements
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Note: This role is with Matriarch Asset Managers, a Fedgroup Partner Company.Workflow Manager(O&M Traffic Control Function) About UsMatriarch is a specialist energy asset and utilities management partner, delivering advanced Solar O&M and tailored Utilities Management solutions. Through disciplined execution, IoT-enabled insight, and operational excellence, we optimise asset performance while safeguarding SLA compliance and long-term client value.PurposeThe Workflow Manager serves as the central coordination hub within the O&M function, ensuring disciplined information flow, accurate ticket routing, and structured work allocation. Acting as the operational traffic controller between Asset Managers, Technical teams, Service Desk, and specialist resources, this role protects SLA performance by ensuring that issues are prioritised correctly, routed efficiently, and closed out effectively. This is a high-impact operational coordination role requiring strong systems thinking, structure, and the ability to perform under pressure.Key ResponsibilitiesTicket Governance & Information ControlOwn and manage the O&M ticketing system to ensure data integrity and operational transparency.Implement and enforce ticket conventions, classification standards, and data quality controls.Categorise and prioritise tickets in line with SLA requirements and defined response matrices.Ensure adequate and accurate information is captured to brief stakeholders and technical teams effectively.Monitor the full ticket lifecycle and drive closure efficiency.Work Allocation & RoutingRefine, implement, and adhere to structured workflow routing matrices.Allocate work to appropriate technical resources based on priority, capaci
https://www.jobplacements.com/Jobs/W/Workflow-Manager-OM-Traffic-Control-1262674-Job-Search-2-16-2026-6-35-26-AM.asp?sid=gumtree
11d
Job Placements
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