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Results for it service desk in "it service desk" in Jobs in Gauteng in Gauteng
1
Purpose of the JobResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas include:Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skillsExperience and Competencies RequiredBasic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport CVs can be sent directly to
https://www.jobplacements.com/Jobs/R/Receptionist-Randburg-1258386-Job-Search-2-3-2026-3-03-58-AM.asp?sid=gumtree
10h
Job Placements
1
An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your:Education: MatricRelevant IT diploma or degreeMinimum of 5 years helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdeskStrong technical knowledge of Office365, MS Teams, Windows OS, EntraID, VPN, etc.IT CertificationsITIL certifiedExperience: Proficiency with service desk or ticketing systems.Knowledge of network and system administration.Customer service orientation and conflict resolution skills.Excellent problem-solving.Critical Competencies:KnowledgeCustomer centric attitudeProficiency in Helpdesk ticketing systemProficiency in Automated client software deployment solutionsAttention to detailAnalytical and problem solving abilityAbility to work well in a team and also autonomouslyProfessional attitude and appearance.Excellent organizational skills.Multi-tasking and time management skills, with the ability to prioritize tasks.Proven industry experience in enterprise monitoring solutionsIndustry experience in managing voice solutionsKnowledge of ITSM principles.Familiarity with ISO 27000 standards.Knowledge of applicable data privacy practices and lawsAbility to develop innovative, practical and sustainable solutions.Show independence and initiative in identifying and solving problems.Plan and prioritize tasks and work for front line support according to agreed timelines.Must be able to work with minimal supervisionHighly motivated and enthusiasticSkills Excellent verbal and written communication skillsAn active / empathic listenerExcellent organisational skills with the ability to multi-taskAbility to manage own time effectively and to be prompt and punctualExperience of working effectively within a team and collaborating with others to achieve a goalDemonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniquesDrive, self-motivation and ability to work under own initiativeKnowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT servicesWill enable you to do the following:Duties:https://www.jobplacements.com/Jobs/S/SERVICE-DESK-LEAD-1255578-Job-Search-1-26-2026-3-55-24-AM.asp?sid=gumtree
8d
Job Placements
1
Purpose of the JobResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas include:Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skillsExperience and Competencies RequiredBasic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport CVs can be sent directly to
https://www.jobplacements.com/Jobs/R/Receptionist-Greenstone-1255806-Job-Search-1-26-2026-8-03-56-AM.asp?sid=gumtree
8d
Job Placements
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Key Responsibilities: Implementation & OperationsImplement and configure monitoring and observability tools across new and existing projects.Productize platforms into cloud-native formats (containerization, automation, orchestration).Integrate tools into the Global Service Desk and ensure alignment with architectural standards.Support global enablement through coaching, documentation, and training of regional teams. Monitoring, Observability & AnalysisLead observability and monitoring tool deployments (e.g., Prometheus, Grafana, Icinga2, Nagios).Implement system performance monitoring and analysis mechanisms.Enable proactive detection and resolution of operational issues through proper capacity planning and reporting.Ensure adherence to monitoring protocols, policies, and blueprints. Reporting & DocumentationProduce regular and ad-hoc reports for internal stakeholders and management.Ensure performance metrics, SLAs, and operational objectives are met through reliable data analysis.Identify and address process exceptions, deviations, and risks via continual improvement initiatives.Develop and maintain SOPs, implementation guides, and troubleshooting documentation. Collaboration & SupportWork closely with cross-functional teams including service desk, DevOps, infrastructure, and project teams.Contribute to project planning, coordination, and execution of monitoring requirements.Support global initiatives like Global Solution Enablement ART, ensuring alignment with tool strategies. Technical Requirements: Proficiency in Linux (required) and Windows (advantageous).Hands-on experience with monitoring tools such as: Icinga2, Nagios, Prometheus, Grafana Scripting skills in Bash and Python for task automation.Familiarity with Docker, Kubernetes, and microservice architecture.Knowledge of network protocols (e.g., TCP/IP, SNMP).Understanding of the Software Development Lifecycle (SDLC) and IT operations best practices.Ability to manage monitoring agents, tune performance, and automate recurring processes. Minimum Requirements: 35 years of experience in an IT monitoring or observability role.Proven experience in Linux-based environments.Experience supporting or deploying observability tools across enterprise-scale systems.ITIL Foundation Certification (preferred).Nice to Have:Exposure to cloud-native monitoring tools (Azure Monitor, AWS CloudWatch).Experience in global IT environments or shared service models.Knowledge of ITSM platforms and integration with service desks.Pre
https://www.jobplacements.com/Jobs/P/Platform-Systems-Engineer--Global-Services-Tool-1198916-Job-Search-06-30-2025-10-23-51-AM.asp?sid=gumtree
7mo
Job Placements
1
Key Responsibilities:Business Development: Proactively reach out to potential clients and promote Greys Recruitment staffing solutions.Client Engagement: Distribute company information to raise service awareness and establish and maintain LinkedIn connections for business development.Client Relationship Management: Regularly visit new and existing clients to understand their staffing needs and deliver exceptional customer service.Terms of Business: Issue and authorise terms of business, ensuring adherence to Greys Recruitments credit policy.Candidate Sourcing: Identify candidates based on client specifications, conduct interviews, prepare CVs, and manage the application process.Offer Negotiation: Negotiate employment offers on behalf of clients and extend positions to candidates.Reference and Verification Checks: Perform reference checks for all shortlisted candidates and conduct verification checks as required by clients.Contract Management: Manage temporary contracts and handle associated administration.Fee Collection: Ensure timely collection of fees for permanent placements.Team Leadership: Lead and mentor an administrator to assist in desk operations.Qualifications and Experience:2+ years of experience in recruitment, sales, or a related field, with a strong track record in business development and client management.Proven ability to build and maintain client relationships and successfully source candidates for competitive industries.Strong communication and negotiation skills with the ability to influence both clients and candidates.Proficiency with recruitment software, CRM systems, and Microsoft Office.Self-motivated, results-driven, and able to manage a high-volume, fast-paced desk.
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1257702-Job-Search-01-30-2026-10-34-27-AM.asp?sid=gumtree
4d
Job Placements
1
As a Service Desk Technician, you will be responsible for, but not limited t,o the following: Resolving 1st and 2nd line issues and queries. Answering and actioning customer requests.Strong Communication SkillsTroubleshooting equipment and services.Escalating faults to upstream providers and driving them to completion.Mikrotik router troubleshooting and operation.Customer connection troubleshootingPBX troubleshooting VoiP Troubleshooting and ConfigurationWorks well in a team while also acting independently under pressure. Requirements: A minimum of 3 years in a Service Desk roleThe successful candidate will have the following certifications:CompTIA A+ and N+ (essential)Mikrotik MTCNA (highly beneficial dependent on years of experience must have worked on Mikrotik) FortiGate NSE (Beneficial)We are looking for an individual with strong communication skills, who displays patience and out of the box thinking when resolving issues. Good Time and Risk management capabilitiesOwn vehicle and valid drivers licenceThe company offers a family orientated work environment with excellent potential for growth and development.
https://www.jobplacements.com/Jobs/I/ISP-Support-Desk-Technician-1252774-Job-Search-01-16-2026-10-25-20-AM.asp?sid=gumtree
18d
Job Placements
1
Network Recruitments IT team operates in a dynamic, competitive market, connecting skilled tech professionals with companies that rely on innovation. Youll grow your network, manage a high-demand desk, and deliver placements in a space that never slows down.If youre driven, adaptable, and thrive under pressure, this is an opportunity to build a strong recruitment career with real earning potential.Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1257691-Job-Search-01-30-2026-10-15-52-AM.asp?sid=gumtree
4d
Job Placements
1
At Network Recruitment, our Finance team is built for consultants who want ownership, challenge, and reward. Youll manage your own desk, build lasting client partnerships, and place finance professionals into roles that drive business success.This role is ideal for someone confident, commercially minded, and motivated by targets and results.Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1257514-Job-Search-01-30-2026-04-15-48-AM.asp?sid=gumtree
4d
Job Placements
1
The Environment Youll Be Stepping Into:Youll be joining a fast-paced, cloud-first environment where reliability, security, and scale matter. The business operates across modern Microsoft, Azure, and networked platforms, supporting users and systems that cannot afford downtime.This role sits at the senior escalation layer, working closely with security, infrastructure, and operations teams. Youll have the autonomy to improve systems, automate repetitive work, and set technical direction during incidents.What Youll Own Day-to-Day:Act as the senior escalation point for complex incidents across endpoints, identity, VPN/ZTNA, networking, and cloud-connected servicesLead and deliver automation initiatives to reduce repetitive tickets and manual effort (Intune, PowerShell, Autopilot, and workflow automation)Maintain and enhance secure access control using Entra ID, Conditional Access, and Microsoft 365 security policiesSupport and troubleshoot hybrid network environments, including Azure hub-and-spoke designs and FortiGate VPN/ZTNAHandle escalated security-related incidents, such as account compromise, MFA anomalies, and mail quarantine issuesProvide calm, clear technical leadership during incidents and service disruptionsBuild and improve runbooks, processes, and automation strategies to upskill L1 and triage teamsWhat Youll Need to Succeed:Your Background:5+ years experience in IT operations / IT support environmentsAt least 23 years operating in a senior escalation or advanced support roleYour Technical Skill Set:Strong Azure and Entra ID experience (hybrid identity, RBAC, and conditional access)Solid endpoint management experience using Intune and Autopilot (Windows & macOS)Hands-on troubleshooting with FortiGate VPN/ZTNA and core networking concepts (routing, DNS, Wi-Fi, and VLANs)PowerShell scripting skills (or similar) for automation and bulk operationsExperience working with Microsoft 365, ideally the E5 stack (Defender, Purview, and compliance tools advantageous)Non-Negotiables:Ability to context-switch across multiple technical domainsProven ability to perform under pressure during high-impact incidentsComfortable working in high-growth, low-handholding environmentsThe Kind of Person Who Thrives Here:Technically curious and constantly looking for better ways to do thingsCalm, decisive, and structured when incidents hitOutcome-focused, with a strong sense of service qualityComfortable collaborating across teams but confident working independentlyApply Now!For more exciting Financ
https://www.jobplacements.com/Jobs/H/Help-desk-Technician-L3-1257849-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
1
Position Overview:To provide technical support, system maintenance, and enhancement for ERP and other business-critical applications by troubleshooting issues, supporting end users, and contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure the stability, efficiency, and effectiveness of systems like SAP, Evolve, and Xperteck, while also supporting implementation projects and maintaining high data integrity and service quality standards. Key Responsibilities:Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutionsWork closely with various team members to use and enhance support tools, learn effective troubleshooting techniques and increase product knowledgeCommunication and problem-solving skills to deliver support services for business applicationsThe successful candidate for the role will be responsible for the following systems/apps (but not limited):SAPEvolveXperteckProviding application support to users Answer, identify issues and Provide suggestions and long-term solutionsTo provide proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholdersInvestigate and analyse system issues to determine cause of issues and appropriate corrective actionProvide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achievedPre and post information systems implementation, and support with process ownersContribute to the Help Desk knowledge base, add quality articles relating to Problem Resolution pertaining to new, existing projects, types and Sub TypesReview and recommend continuous improvement of the systems and support processesDocument technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system supportMaintain data quality and integrity within the systemEnsure all critical services/systems are monitoredProvide clear, professional, informative and appropriate communication to colleagues, customers and suppliersCarry out system maintenance tasks and processes to agreed schedulesSupplier management: Manage relationships with approved suppliers 1st/2nd level supportLog callsAssign priority to calls low, medium, urgent, high, criticalUpdate system in real timeProblem analysis identify recurring problems and report in weekly meeting Alert ManagementUse and update the knowledge base of the system Requirements:https://www.jobplacements.com/Jobs/E/ERP-System-Software-Assistant-Isando-1226845-Job-Search-01-29-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
At Network Recruitment, our Finance team is all about results. As a Recruitment Consultant, youll sell recruitment solutions to top companies, connect skilled finance professionals with high-impact roles, and close deals that drive real business outcomes.Were looking for someone confident, ambitious, and motivated by targets. Youll own your desk, grow your network, and turn every connection into opportunity with uncapped commission reflecting your effort.If you love the thrill of sales, building relationships, and seeing your hard work pay off, this is your chance to thrive.Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1258556-Job-Search-02-03-2026-04-16-02-AM.asp?sid=gumtree
10h
Job Placements
1
At Network Recruitment, our Finance team partners with leading businesses to place high-calibre finance professionals into roles that matter.As a Recruitment Consultant, youll take ownership of your desk, build trusted client relationships, and deliver recruitment solutions in a fast-moving market.Were looking for someone confident, commercially minded, and motivated by targets. If you thrive in a performance-driven environment and enjoy seeing your effort translate into commission and career growth, this is where youll excel.Join a brand known for excellence, strong market presence, and real earning potential.Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1258046-Job-Search-02-02-2026-04-15-22-AM.asp?sid=gumtree
1d
Job Placements
1
1
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Position: Medical Receptionist / Front Office Administrator (ENT Practice)Location: Rosebank, JohannesburgIndustry: Medical / Healthcare (ENT Practice)Salary: R25,000 – R35,000 per month (depending on experience)Job PurposeAn established ENT practice in Rosebank is seeking an experienced Medical Receptionist / Front Office Administrator to ensure the smooth day-to-day running of the front office. The role requires strong knowledge of medical aid processes, ICD codes, authorisations, and excellent patient service skills.Key ResponsibilitiesManage front desk operations and patient reception in a professional and compassionate mannerSchedule patient appointments and manage the doctor’s diaryProcess medical aid claims, authorisations, and pre-approvalsCapture and verify ICD-10 codes accuratelyLiaise with medical aids regarding benefits, payments, and authorisation requirementsHandle patient queries, billing enquiries, and follow-upsMaintain accurate patient records and ensure POPIA complianceGeneral administrative duties to support the practiceMinimum RequirementsProven experience as a medical receptionist/front office administrator (ENT or specialist practice preferred)Strong knowledge of medical aid procedures, ICD-10 coding, and authorisations (essential)Experience working directly with medical aids and patient billing processesExcellent communication and customer service skillshttps://www.jobplacements.com/Jobs/M/Medical-Receptionist-1257892-Job-Search-02-02-2026-01-00-15-AM.asp?sid=gumtree
1d
Job Placements
1
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Key Responsibilities:Manage local IT infrastructure (network, servers, PCs, backups, DR)Own local applications, patching, maintenance, and securityProvide end-user support via a centralized service deskManage IT vendors, contracts, SLAs, and costsOversee asset management, licensing, and complianceContribute to budgeting and continuous IT improvementRequirements:Bachelors degree in IT (or equivalent experience)5 years or more experience in a similar IT management roleStrong Microsoft Server, AD, Networking & O365 skillsSolid troubleshooting, communication, and vendor management skillsAzure, PowerBI / Power Platform = nice bonus, not a deal-breaker
https://www.jobplacements.com/Jobs/I/IT-Manager-Manufacturing-1250649-Job-Search-1-21-2026-7-30-15-AM.asp?sid=gumtree
14d
Job Placements
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