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Service Delivery Manager (36 Months Contract)
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7 months ago2371 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key responsibilities:
- Oversee the end-to-end delivery of IT services in accordance with SLAs and business requirements.
- Manage relationships with internal teams and external vendors to ensure service quality and performance.
- Lead incident, problem, and change management processes.
- Monitor service metrics, prepare performance reports, and implement service improvement plans.
- Ensure compliance with ITIL best practices, governance policies, and security standards.
- Act as the escalation point for critical incidents and drive resolution coordination
- NQF Level 7 or higher qualification in Business, Marketing, Public Relations /Communications/ Management, HR, Administration or IT related fields.
- ITIL Foundation Certification required.
- 8+ years experience overseeing ICT Service Delivery team and SLA managing.
- Experience managing support teams, service desk operations, and vendor contracts.
- Excellent stakeholder management and communication skills.
- Proven track record of improving IT service performance and customer satisfaction.
https://www.executiveplacements.com/Jobs/S/Service-Delivery-Manager-36-Months-Contract-1195540-Job-Search-06-18-2025-10-26-55-AM.asp?sid=gumtree
Id Subtitle 1327258775
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Executive Placements
Selling for 1 year
Total Ads5.44K
Active Ads5.44K
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5.44KTotal Ads
12.18MTotal Views
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Introduction:Our client is seeking a reliable and safety-conscious Network Team Member to support network installations, maintenance, and operational readiness. This role is field-based and requires physical fitness, attention to detail, and strict adherence to safety, reporting, and equipment management procedures.The position involves daily site work, tool management, stock control, and clear, accurate reporting to ensure operational efficiency and safety compliance.What They Offer:- A structured, process-driven work environment- Hands-on field experience within network operations- Clear procedures, safety standards, and operational support- Opportunity to grow practical technical and operational skillsDuties & Responsibilities:Installation, Maintenance and Troubleshooting of below Network Infrastructures:- IP (CAT5, CAT6 & CAT6A & Fibre) Networks- Coaxial/PoWax Networks- 485 NetworksThe Network Team Member will support the Network Team Leader in the execution of all daily, weekly, and monthly operational activities. This includes assisting with the installation, maintenance, testing, and troubleshooting of network infrastructure, ensuring that all work is completed according to company standards, safety regulations, and project specificationsResponsibilities include site preparation, cable routing and termination, equipment mounting, fault identification, basic diagnostics, tool and stock management, and accurate reporting of completed work.The Network Team Member will also ensure that all installations are neat, compliant, and fully operational before handover.Health, Safety & Physical Requirements:- Physically fit and capable of manual labour- Comfortable working at heights and climbing ladders- Strict adherence to safety procedures and correct PPE usage- Immediate reporting of hazards, defects, or safety concernsDesired Experience & Qualification Requirements:- Successful Police Clearance Certificate/Report.- Passed Medical Check with Clearance to Work at Heights.- Valid Working at Heights Certificate (Basic Fall Arrest).- Willingness to work overtime.- Residence close to or in Pretoria East.- Fluent in Afrikaans and English (verbal and written).- Contactable professional references.- Matric (National Senior Certificate) NQF Level 4Skills & Attributes:- Reliable and punctual- Detail-oriented and safety-conscious- Team-oriented with the ability to work independently- Able to follow instructions and complete tasks accurately- Clear verbal and written communication skills
https://www.jobplacements.com/Jobs/N/Network-Team-Member-1263602-Job-Search-02-18-2026-04-05-36-AM.asp?sid=gumtree
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