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A client of ours is urgently needing a person to be employed on a permanent basis for this position.DESCRIPTION:Reporting to the Head of Department. There will be certain tasks
within each job which cannot be procedurised.
Decisions taken in such tasks require experience and have to be learned
in the job because decisions have to be made on how to do the operations in the
job. Most of these decisions become
“Automatic” with experience. The job involves work in which the processes are
defined and freedom of choice is restricted to the operations.CHARACTERISTICS:- Works under
general supervision as a member of a team- Understands
why tasks and procedures are performed and how performance standards
contributes to the team’s results- Required to
ensure predictability of results by the application of standard procedures- Multiple
procedure operation which is unrelated.- Training can
be as long as 6 months.- Time span of
work could be several weeks.- Responsible
for the cost efficient utilisation of time, material, consumables and space.- May perform basic mathematical
and statistical computations and approaches practical problems by choosing
appropriately from a variety of mathematical techniques where applicableROLES & RESPONSIBILTIES:- Type all relevant documents in an efficient manner
- Process Divorce Claims
- Process Maintenance Claims
- Minor Beneficiaries – DCISA
- Prepare the Monthly and Quarterly Reports for the following meetings: MAC
and BOT
- Take Minutes at the following meetings: MAC Meetings, JIC Meetings, JAC
Meetings, BOT Meetings and DCISA Board Meetings.
- Surplus & Supplementary Surplus
- Any other tasks/responsibilities that fall within area of experience
and/or knowledgeMINIMUM REQUIRED QUALIFICATION: - Grade 12- RE certificateREQUIRED KNOWLEDGE & EXPERIENCE:- Experience in a customer service environment - Knowledge of Court Orders and processes- Minute Taking Skills- Knowledge of Minor Beneficiaries- Knowledge of Surplus & Supplementary Surplus- Knowledge of the payment
processes and calculations Please email your CV and supporting documents to info@tsholocs.co.za
Centurion
We are
seeking a high-energy, detail-oriented professional to join our team in Umhlanga to manage the critical journey from initial customer contact to final
delivery. This role is perfect for someone who thrives on juggling multiple
priorities while maintaining a "customer-first" attitude.
The Role
at a Glance:
* Salary: R20k+ CTC (including benefits).
* Leave: 15 days per annum.
* Start Date: Immediate (Replacement needed by
March 25th).
* Location: Based in Umhlanga.
Only
relevant job matching CVs will be considered.
Please
send your CV to Aimee Wheeler to: goldstarrecruit1@gmail.com
Key
Responsibilities:
Sales
& Customer Excellence
* Order-to-Cash Management: Manage the full
lifecycle of orders, including processing email and Shopify orders via
QuickBooks, capturing payments, and issuing credits or invoices for add-ons.
* Assist in
coordinating & planning production of orders in managing customers orders
to final delivery process.
* Client Relations: Act as the primary point
of contact for corporate and retail clients, providing status updates, sending
mock-ups, and managing walk-in customers.
* Business Growth: Proactively follow up on
quotations and call on existing and new customers to drive order placement.
Production
Planning & Operations
* Production Synergy: Update production
planners for Paul and Dispatch, and "chase" production on urgent
orders to ensure deadlines are met.
* Logistics Mastery: Book local and
international courier collections (Bob Go, TUNL, DHL) and handle complex export
documentation, including SADC and export declaration forms.
* Quality Control: Check and approve engraving
and embossing artwork before items move into production.
Administrative
Oversight:
* Account Management: Set up new wholesale and
retail accounts on Shopify and complete vendor supplier forms.
* Financial Tracking: Perform monthly
reconciliations for key accounts and chase pending payments to release orders.
Requirements:
* Must be a team player with the ability to assist
colleagues on WhatsApp and email.
* Proficiency in MS Office, QuickBooks and Shopify is highly
advantageous.
* Experience in international shipping and customs
documentation.
* Ability to work in a fast-paced environment and handle
returns/exchanges according to company policy.
Umhlanga
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