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Emmarentia Eventide Home – Central DivisionPOSITIONLive in Assistant Centre ManagerPREFERRED REQUIREMENTSMature individual ((35 years
old plus)Basic First Aid knowledge is
recommended.Grade 12Post-matric Qualification in BookkeepingProven experience as an Assistant Manager or related field
in AdministrationExperience in dealing with Finances and Human
Resources matters.Must have strong leadership and administrative skills.Be able to work under pressure and work independently
with minimal supervision.Excellent written and verbal communication skills.
Technical skills (Excel, Outlook and Word.)Valid South African Driver’s License (PDP would be an
advantage)Police Clearance Certificate.RESPONSIBILITIES (inter
alia)Liaise with the Administrator to ensure the smooth
running of the centre at all times. Finance (Month end returns, salaries, recons, banking,
etc.)Manage staff, operations, organizational systems and
policies.Ensure that staff meet program operational goals.Assist in program functions as required, special
events, support the program.Identify, evaluate and propose solutions to program
areas that need special attention.Supervise, train and evaluate
staff progress and provide ongoing supervision.Housekeeping duties.Implement TSA Policies and
Procedures.Ensure that reports are
submitted in time.Performs any other duties as
specified by Management.PROJECTED
REMUNERATION PACKAGER8
960.00 – R10 976.00 per month R4500
cost to company (living in a full one bedroom plus meals)Pension
plan after probation periodSTART
DATEASAPSUPPLY
COMPLETE APPLICATIONS TO:Email: Emmarentia@saf.salvationarmy.orgShould you receive no communication from this office
within 10 days after you submitted your application you unfortunately were not shortlisted.Thank you for the interest shown.
Closing
Date: 25 May 2024
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Our group of companies requires a compitent person to assist the CEO in the management of our businesses. The role includes bookeeping as well as office manage and support.
The successful applicant will work closely with the CEO in the management of the businesses.
Responsibilities include:
Processing of account transactions including:
Debtors
Creditors
Cash Book
Debtor collections
Office management
Tenant and customer liason
Property portfolio management
Data Analysis and reporting thereon
Preporation of board pack
Bcom or equivalent with at least 3 years work experience
Market Related
Bcom or equivalent with at least 3 years work experience
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Requirements:To supervise the Logistics processes and team in order to achieve business objectives National Diploma: Supply Chain ManagementCompliance and alignment to legislative requirements (eg POPIA)5 - 10 years relevant experience in a related role within the food manufacturing environmentMust have knowledge and skills of the following:The principles of HACCP, an understanding of Quality Control in the Production environment, quality and food safety requirements for a Quality Management System.Must have experience of a Production & Refining Processes i.e. production, principles, methodologies and processes Apply health, safety, security in your environmentComply to Legislation as set out in the OSH Act and to organisational standardsHSE Management:Quality & Food SafetyCustomer ServiceProduction & Packaging ManagementOperations & Production ManagementInventory, Warehouse & Logistics ManagementRegulations & Standards ComplianceRecords ManagementFinancial Management: Ensure controls are in place to mitigate material risksPlanning & Scheduling / Results FocusOperating computer systems such as MS Office (Excel, Word, PowerPoint, Outlook) and SAPProject management tools and techniquesReport WritingConduct structured workshop meetingsPresentationsLogistics ManagementMust be able to apply the organisations code of conduct, the principles of corporate governance and ethics Apply basic business principlesNeeds to have problem-solving techniques to make decisions or solve problemsMust have good people supervisory skills and be able to apply basic human resources practicesRecruitmentIndustrial RelationsTraining and Development
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Employer DescriptionBusiness of distributing cosmetic and personal care ingredients for manufacturers, as well as bulk finished products and packaging.Job DescriptionYou will be responsible for:Presenting and selling technical ingredients to the manufacturing sectorDeveloping and growing the ranges of the producers of such ingredients in the Sub-Saharan African marketAssisting customers with formulation adviceCustodian of current business at allotted customers and to grow the businessDeveloping new customer sales opportunities within South Africa and Sub Saharan AfricaProduct training and motivating your colleagues to assist with securing business leads and sales.New product development and technical/formulating support at customersPresent new ranges to customers and identify key products of focus within allotted suppliers portfoliosEvaluating market opportunities, customer potential, and translating this into salesReporting to principal suppliersForecasting, budgets and costing of products and product rangesYou should have the following:Valid drivers license and motor vehicleMust be willing to travel locally, may be required to travel internationallyQualificationsScientific degree in chemistry, biochemistry, cosmetics or pharmaceuticalsSkills3 years of relevant technical sales experience (cosmetic, cosmeceutical, fragrance, toiletries, pharmaceutical, detergent)Must demonstrate can work in a highly pressurised and multi-tasking office environmentHighly computer literateBenefitsCommission from products sold and customer salesCompany laptopPetrol card
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The Role: One of our major clients is currently looking for a Senior Business Analyst with Capital Markets experience to join a derivatives markets pricing and valuations team to be the main link between business and IT in process delivery. This is a 12 months contracting position in JHB. Skills and Experience: Qualifications required: BCom or BSc in a numerate field such as Computer Science or MathematicsFRM/CFA professional finance certification is a distinct advantageIndustry recognised Business Analysis certifications Experience required: 7+ years of Business Analysis experience in capital markets2+ yearsâ?? financial markets experience in equities, forex, bonds, or commodities is a MUST, either from a technology, operations, or back-office perspectiveExperience in derivatives pricing, trading, clearing settlement, and risk management is an advantageAdvanced technology, analytical and communication skills2+ yearsâ?? experience in lean/agile delivery of large projects (Scrum, Kanban, SAFeâ?¢)Key Accountabilities: Responsibilities: Liaise with stakeholders to elicit and document complex requirements in one-to-one or group workshopsPrioritise requirements with Product Owner to identify project deliverables and timeframesBuild and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win-win outcomes.Test and validate the functionality of all technical solutions in line with business requirements on completion of developmentFacilitate agile ceremonies including sprint planning and sprint showcasesHelp coordinate project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutionsAnalyse, validate, and document business organisational and/or operational requirements and provide alternatives and make recommendations.Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.Collaborate with various business areas and teams to ensure integration and consistency of solutions across businessCompile training material and provide end-user training to stakeholders where relevantOther: Work Environment: hybrid/remote
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*Reference: CPM047765-MbM-1*
A reputable well re-owned manufacturing organization is seeking an immediately available newly qualified CA(SA). The successful incumbent will be reporting to the organizations Financial Manager. If you are in pursuit of career advancement, apply now!
*Qualifications: *
* CA(SA) with 1-2 years post articles experience
* B. Com Degree or similar qualification
* Advanced proficiency in MS Office
* Completed articles at the top Big 4 firms
* Own vehicle
*Job description & Skills*
* Financial Reporting
* Analysis of Financial data
* Monthly processing of reconciliations and consolidation
* Taxation
* Auditing
* Corporate Finance
* Accounting systems and processes
* Expertise on IFRS
* Group Consolidations
If you possess the relevant qualifications, meet the minimum requirements and/or fit the job description for this finance vacancy, and are ready to take control of your next career move, please contact me today!
*Please visit our website *(www.communicate.co.za)(http://www.communicate.co.za)* to submit your CV directly or to view other Finance related jobs. If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable positions.
*
*We also invite you to contact us to discuss other exciting career opportunities in Finance! For more information, please call Mbhali Mathobela on 087 379 8748.*
R R600 000 - R650 000
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The successful candidate will be responsible for building Forms, Views, Smartobjects and Workflows and maintaining K2 Solutions. The candidate must also be able to do integrations, custom features, and styling in a K2 Environment. The key performance areas will include: Excellent verbal and written communication skills.Excellent Microsoft Office Skills (MS Office – Word, Excel and Outlook)Excellent .NET development skills (C#)Excellent Time Management Skills (Be on time for Meetings, Appointments etc.)Must be able to follow direction from Directing ManagerStrong Integration knowledge – Integration into various types of features, e.g., REST, WebServices, XML, JSON, SOAP etc.Position requirements Minimum requirement is a Diploma in Information Software Engineering (or similar)Minimum 3 to 5 years’ experience doing K2 WorkMinimum 3 to 5 years’ experience development in .NET/CORE C#Minimum 3 to 5 years’ experience in Design, Development and Maintaining a K2 Environment.Systems exposure to SharePoint, Office 365, Exchange, Teams, Azure Person Specifications Attention to detail and high accuracy levels.Inspire confidence with team members and colleaguesFast thinker with problem solving capabilitiesMust be able to show initiativeMust be able to work in a deadline-driven, pressurized environmentPlease note that should you not have feedback within 14 days that your application has been unsuccessful.
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Position: FINANCIAL MANAGER
The job specifications are:
Minimum requirements:
School: Grade 12
Post school: B Comm. degree with major coursework in accounting, finance, economics, or a related field
Job related: MS Office (advanced in PowerPoint, Excel, MS Word and Microsoft Outlook) and SAGE
Experience: Three to five years of experience in the field.
Required Competencies to meet the Job Outcomes:
* At least 3 years financial management experience
* International Financial Reporting Standards
* Auditing practices and principles
* Computer applications related to the company
* Applicable laws, codes and regulations.
* Valid Drivers Licence
* Certificate of Medical FitnessEssential Duties & Responsibilities:
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following:
* Responsibility of the financial function from start to finish
* Capturing of supplier invoices and generating customer invoices
* Prepares journal entries and reconciles general ledger and subsidiary accounts
* Completes Bank reconciliation and relevant cashbook entries
* Assists with monthly Management Accounts
* Analyses performance against budgets
* Manages daily/ monthly cash flows
* Preparation of statuary returns e.g. VAT
* Liaison with external auditors
* Preparation of Annual Financial Statements
* Preparation of Annual Operational Budgets
* Manages Fleet cards & Vehicle Licensing requirements
* Other financial related activities as required by Group CFO and MD
* Adhoc travel within South Africa as required
*Desired Skills: *
* Financial Statements
* Financial Accounting
* Financial compliance
* Budget Management
* General Ledger
* International Financial Reporting Standards
* Reconciliations
* Invoicing
* Sage
*Desired Work Experience: *
* 2 to 5 years
*Desired Qualification Level: *
* Degree
*Employer & Job Benefits: *
* Medical Aid
* Provident Fund
* Performance Bonus
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We have an amazing new career opportunity for a Head of Software Engineering to join an iGaming company at their offices in Johannesburg. They are growing a lot, so in this position you will have the chance to establish a lot of things and truly make a difference. Does this job sound like the perfect challenge for you? Keep readingYour key job responsibilities as the Head of Software Engineering in Johannesburg will include:Develop and deliver a strategic technological vision and direction for software developmentLead and manage the Software Development teams and process to deliver software, infrastructure and architecture that meets the needs of customersWork effectively with Product Owners and Product ManagersEnsure delivery consistent with Agile processes across the teamsCreate, implement and maintain a continuous improvement plan for software developmentAccountable for the delivery of software development projectsEnsuring that technology standards and best practises are maintainedDefine and maintain the IT technology strategy and infrastructure plan with the CTO and other Tech ManagersReviewing and applying said best practisesImplementing technology trends that will be able to support the future success of the businessUnderstanding the use cases in order to oversee the design of the architecture for the products to be builtEstablish clear organisational structures for all Development staff in line with any anticipated growthRequirements for this Head of Software Engineering job in Johannesburg:5+ years of experience in software developmentProven experience in leading and managing teams of software developersHands-on experience of coding using more than one recognised industry-standard language (e.g. Java, Golang)Experience in leading Agile teamsExperience of successfully designing and developing sophisticated software productsKnowledge of iGaming industry would be highly advantageousExperience with cloud technologies and software deployment to the cloud (scalability, CI/CD, serverless, containerization) would be an advantage
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The Role: We are looking to recruite a Systems Specialist VM Storage for an Onsite opportunity at our Gauteng Offices. This is a 08h00 â?? 17h00 full time role. Configuring and managing servers of mainly MS operating systems, configuring, and managing servers of different Hyper-Visors, manage and support of AD and Exchange. Duties/Responsibilities: Ensure all systems are online, accessible and operating under correct load parameters defined by the client and operational team.Planning and deploying MS Active directory with MS exchange and upgrading from previous versions as well as Office 365 mail configurations will be advantageousComplete and distribute daily check report across all supported environments.Strong problem-solving skills â?? will be required to take the lead in a situation where there is a major outageLimit the number of recurring / reopened calls to ensure that the user is satisfied with the service provision.Monitoring and responding to alerts generated by the monitoring systems.Managing remediation of calls within client defined SLA.Adhere to both the Change Management Process and Incident Management Process.Provide input into the SLA documentation monthlyAssist in troubleshooting all the supported tooling software technologies.Conduct comparison checks to ensure hyper-visor software version compliance in environments.Conduct research on emerging products, services, protocols, and standards in supported operating systems.Assessing clientâ??s infrastructure and applications against standards and best practice methods.Performing the addition and removal of virtual machines in accordance with instructions given.Configuring and managing user profile services / access roles on the hyper-visor.Ensuring capacity management is adhered to for VM/Physical capacity.Skills and Experience: Qualification Required: MCSE \MCTIPA+, N+ITIL Foundation V3/4 Preferred Qualifications: Hyper-V/VMWare certificationsCloud technology certificationsTechnical IT QualificationHP/Dell/EMC Hardware Data Centre Certifications Experience required: 5+ Years OS and VMWare/Hyper-V experience3+ Years AD and Exchange/O365 experience8+ Years IT ExperienceExperience with managing HP/Dell storage will be advantageous Key Accountabilities: Ensure that no calls are over 10 working Days.Ensure that all calls over 10 working days are escalated to ensure closure.All calls to be regularly updated correctly with relevant details.Ensure that all deadlines are met in accordance with deadlines set.Ensure security hardening policies are applied and updated as per the security policies of the client.Ensure patch compliance levels are adhered to and assisting with troubleshooting of patch failures.Assist in planning new deployments of hyper-visor systems in a clientâ??s environment by ensure t
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Duties and responsibilities Explain the action plan to support the sales agents and motivate people to achieve business goals.Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and qualityUse the organizations formal development framework to identify the teams individual development needs. capabilities.Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.Ensure that the sales agents maintain up-to-date customer relationship management data, identifying and resolving issues.Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.Maintain an understanding of accreditation, external regulation, and industry best practices through ongoing assessments, training and education.Collate and analyze data using pre-set tools, methods and formats. Involves working independently.Skills Excellent Verbal CommunicationPlan, organize, prioritize and oversee activities to efficiently meet business objectives. Microsoft Office SuiteWork with guidance to plan and coordinate effective sales campaigns and related initiatives to achieve the best possible returns.Work with guidance to interpret and apply knowledge of laws, regulations and policies in area of expertise.Provides technical guidance when required to monitor, interpret and understand policies and proceduresEducation Grade 12/ SAQA Accredited Equivalent (Essential) FAIS recognized qualification or Wealth Management Qualification (Essential) RE 5 (Essential); Degree/Diploma in Business Management (Advantageous)Experience 3 or more years experience in a sales call centre environment (Essential);2 years Long-term Insurance experience (Essential)Managerial Experience3 or more years experience supervising and directing people (Essential)It is the onus of the applicant to provide certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
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Our Full Turnkey Projects implementations client Is seeking an experienced registered Project Manager(PMP) to take responsibility from the project implementation stage to final closeout. Job ResponsibilityCoordinate internal resources and third parties/vendors for the flawless execution of multiple projectsProcurementSite and contractor management, client management Ensure that all projects are delivered on-time, within the scope and within budgetAssist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to monitor and track progressManage changes to the project scope, project schedule, and project costs using appropriate verification techniquesMeasure performance using appropriate project management tools and techniquesReport and escalate to management as neededManage the relationship with the client and relevant stakeholdersPerform risk management to minimize potential risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentationMeet with clients to take detailed ordering briefs and clarify specific requirements of each projectDelegate project tasks based on junior staff members individual strengths, skill sets, and experience levelsTrack project performance, specifically to analyze the successful completion of short and long-term goalsMeet budgetary objectives and adjust project constraints based on financial analysisDevelop comprehensive project plans to be shared with clients as well as other staff membersUse and continually develop leadership skillsAttend conferences and training as required to maintain proficiencyPerform other related duties as assignedDevelop spreadsheets, diagrams and process maps to document needs Key Requirements Proven working experience as a project manager within the design and build industryExcellent client-facing and internal communication skillsExcellent written and verbal communication skillsSolid organizational skills including attention to detail and multitasking skillsStrong working knowledge of Microsoft OfficeProject Management Professional (PMP) / PRINCE II certification is a plusBachelors Degree in an appropriate field of study or equivalent work experienceExperience with project management software toolsDeveloping and Tracking BudgetsPlease apply online.FROGG Recruitment
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This role calls for an experienced professional to:Verify, classify, post and record account receivableVerify, classify, post and record accounts payableProcess supplier invoice invoices into ledger (Pastel)Distribute remittance advice and POP to internal and external partiesPrepare monthly credit reconsLoad payments into banking systemAssist in processing of customer invoicesFollow up on debtors paymentDaily update entities bank balance and compilation of daily bank reconsAssist in drafting of month end journals and preparation of a final trial balance for management reportingAssist in external audit queries and data requestsThe ideal candidate has:Bachelor of commerce (undergraduate)5 years experience in similar roleGood knowledge of Pastel or similar accounting systemGood knowledge of Microsoft Office (Word, Excel, Outlook)Experience using PastelClient interviewing next week. APPLY NOW.Please note the above is the minimum criteria to be considered for the position If you do not meet the criteria, you will not be shortlisted.NB - If you have not heard back from us in 2 weeks, please consider your application unsuccessful. Your CV will however be kept on our database for any future positions that may match your skills and competencies
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Team LeaderRandburgSeasonal USA Campaign – Night Shift  Main purpose of the job:We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required manage a team in assisting clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America’s sunny season, for 6 months.If you have worked with clients from America before, and are confident in managing a team to deliver exceptional service to the international market…… Apply Now!Key responsibilities:Effectively manage the team to ensure service delivery standards are metImmediately address any challenges the agents might face which may impact productivityCoach and mentor the teamsRegular performance reviews to ensure KPI’s are met andDaily management of absenteeism and attendanceBuild rapport with the client, and ensure every experience is exceptionalMaintain sound client relationsCreate and submit the necessary reporting on timeRegularly connect with management where support is neededMinimum Requirements:Must have worked night shift beforeMust have worked with American clientsMS Office literateExcellent communication both verbal and writtenWe will only consider applications from candidates who have worked on a USA campaign before.
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Job Title: Finance Manager: Reporting & ControlReports To: Group Chief Financial Officer (CFO) Job Summary:The Reporting & Control Manager is a key figure in ensuring financial integrity and compliance across the company. The role is responsible for all internal and external reporting for the group. The role requires a deep understanding of International Financial Reporting Standards (IFRS), experience with best practice group reporting and consolidation of multicurrency entities, as well as the ability to manage intercompany transactions and eliminations. This role is pivotal in ensuring the integrity of statutory, management, and board reporting and for drafting and maintaining finance policies and procedures for the Group. Key Responsibilities:Lead the drafting and preparation of IFRS-compliant financial statements and consolidated group financial statements for all legal entities across the Group as well as the preparation of the Group Consolidated Financial Statements.Coordinate and manage intercompany reporting processes, including reconciliations and eliminations.Direct statutory reporting and ensure adherence to all financial regulations and standards.Facilitate timely and accurate reporting to management, executive committees, and the board of directors.Formulate and enforce financial policies and procedures to uphold financial controls.Manage the external audit process for all legal entities.Develop a continuous improvement plan for reporting processes and IFRS compliance.Collaborate with other finance functions to ensure cohesive financial strategies and data consistency across the organization. KPIs:Zero audit adjustments and a clean audit report.Adherence to reporting deadlines for all statutory and management reports.Accuracy of financial reportingDetailed and accurate cash flow forecastingDecrease in the number of days required to close the monthly financial period.Positive feedback from stakeholders on the clarity and accuracy of financial reports.Successful implementation of new or revised financial policies and procedures.
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Who we are: Digitally focused integrated communications agency.What we do: We provide digital creative and brand optimised marketing solutions to our clients.What we are looking for: A Senior Copywriter with creative conceptual abilities.What you will do:Interpret creative briefs to develop and produce creative concepts through execution on assigned brandsResearch and understand the clients needs and target audiences, through online searches, reviews of existing research, interviews with subject matter experts and in-person meetingsWrite original copy and edit content for a range of corporate marketing and communications materialsCollaborate with a team of account managers and creative staff from concept development to delivery of final productPresent copy concepts and final deliverables to the internal team and to client representatives as needed and participate in client pitches on occasionRevise copy based on internal and client feedback/directionManage, guide and lead a team of junior copywritersWhat you must have:Bachelor’s degree in journalism, English, communications, or related disciplineMinimum 4-5 years professional copywriting experience with solid portfolio of workExceptional writing and research skillAbility to work independently and with a team to meet deadlinesExcellent organisational skill and multitasking abilityProficiency in Microsoft Word, Excel, and Adobe Acrobat ProSocial media or content marketing experience a plusProofreading experience and familiarity with standard style guides a plusExperience working with content management systems, WordPress, etcA keen eye for detail and appreciation of great designNote: This is a fully in-office position.
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We are looking for an experienced Agile Programme Manager to lead and manage our Agile projects and programs. The candidate will be responsible for the overall planning, governance, and successful delivery of Software and Business projects/epics into the business and will be reporting to our CEO. The candidate must have practical experience in managing large deliverables (Software and Business implementations) in an agile environment. What you’ll do:Liaise and work with the various stakeholders (Including clients) and Business Unit Executive Heads to align the objectives/ outcomes of the assigned program with the Businesss overall strategy and goals.Drive program priority across business units.Guide business units on resourcing and structure across Projects/ epic.Ensures all Projects/ Epics have a clear benefit hypothesis/ statement and clear acceptance criteria.Manage the Programme approval and prioritization procedures.Align Programme Deliverables.Coordinate and synchronize Projects/epic-related activities with all stakeholders.Manage the Programme budget.Manage the Programme Risk Register.Defining the program governance (controls).For Software Projects, collaborate with the Software Product Management and System and Solution Architects/ Engineering to decompose the project into features and prioritize the features of Agile Release Train (ART) backlogs.Manage Program Increment (PI) Planning, System Demos, and other SAFe ceremonies.Continuous coaching of SAFe for rollout across additional business units.Understand and report on the progress of the Projects/ epics MVP deliverables with key stakeholders.Continually assesses the viability of the Projects/ epic, leading indicators, and the outcomes defined for the epic.Working closely with Project Managers/Scrum Masters for projects within the program.Working closely with Test Managers for projects within the program.Your Expertise:10+ years in Project Management (At least 5 in managing Agile Projects).Experience in managing projects with both physical and digital products.Experience with Scaled Agile Framework Portfolio Management is advantageous.Experience with Office 365 (Microsoft Project, PowerPoint, Word, Teams, and Excel).Experience with tools like JIRA, MS DevOps, etc.Experience with Design Thinking tools like Miro, Figma, etc.Experience with DevOps and increasing Continuous Integration/ ContinuousDeployment maturity is advantageous.Qualifications Required:Relevant tertiary qualification.Agile Project Management certification (preferably CPAPM or SAFe).Personal Attributes:Deep understanding of iterative product development methodologies - such as SAFe and scrum methodologies.Ability to work with and influence remote teams.Strong planning, communication (written and verbal), presentation, negotiation, and facilitation skills.Strong leadership and management skills.The ability to manage project/product budgets.The ability to coach business units to manage resource allocation.The ability to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779563&xid=1108_178677
13h
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
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Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Sandton, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin8443
1d
1
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Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Midrand, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6887
1d
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