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We recruiting for an excellent Network Manager for George Western Cape Location
Basic Function:
· Be well versed with the all the elements of cloud infrastructure solutions, like laaS, PaaS, and Security controls around it.· Understand and elevate cloud infrastructure controls on the basis of CIS, NIST, AWS well-architected framework, PCI-DSS, etc.· Experience working with various infrastructure components like firewall, switches, routers, gateways, servers, storage, etc.· Experience working with next generation and latest cloud technologies like secure web gateway, EDR, XDR, CSPM, etc.· Experience working on cloud components in setting up guardrails, SCPs, IAM roles, Permission boundaries, etc.· Interacting with team members and participating in various reviews· Work with team members and participating in various reviews
Essential Functions:
· Help implement technology direction, vision and strategy to ensure Cyber Resilient Cloud Infrastructure· Designing the Security and Compliance control strategy for cloud environment from a holistic point of view, ensuring it meets all of the companys requirements related to PCI-DSS, Data privacy, SOC, ISO27001
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
· Client Teams – especially Client Technology Teams.· External Vendors – Primarily for Service Desk Management.
Technical Skills
· Good understanding of Networking, Systems, Voice and business applications.· An industry recognized certification like ITIL / ITSM is an advantage.
Process Specific Skills
· Ability to interface and communicate at all levels within EXL and Client organizations.· Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.· Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
Good presentation and interpersonal skills.Excellent problem-solving skills in a cross functional environmentSoft Skills (Minimum)
· Strong verbal and written communication skills· Strong customer service orientation ability to connect with global customers and work with Global teams.· Good listening and consultative skills.
Education Requirements
Bachelors or higher degree in Computer Science or a related discipline
Work Experience Requirementshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY3NTc5OTE5P3NvdXJjZT1ndW10cmVl&jid=1508291&xid=2967579919
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We looking for an excellent Asset Manager for George Western Cape Location
Essential Functions
Asset & Inventory Management (Validation and ask respective team to update the database on regular basis)FAR reconciliation procured wise / deployed wise as and when requiredKeeping track on RFH Assets (Desktop/Laptop/TFT/JIO Dongles)
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management.
Organizational Relationships
Reports To: VP – Technology Operations Supervises: AVP and Below
Technical Skills
Good understanding of Networking, Systems, Voice and business applications.
Process Specific Skills
Ability to interface and communicate at all levels within the company and Client organizations.Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
Good presentation and interpersonal skills.Excellent problem-solving skills in a cross functional environment
Soft Skills (Minimum)
Strong verbal and written communication skillsStrong customer service orientation ability to connect with global customers and work with Global teams.Good listening and consultative skills.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Bcom or relevant degreeMinimum 1 year relevant experience in Asset Management/ IT Software ManagementWillingness to work in a 24 x 7 environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTQyMTc4MzM4P3NvdXJjZT1ndW10cmVl&jid=1508290&xid=3542178338
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We are looking for an excellent IT Service Delivery Manager for George Western Cape location
Essential Functions
IT Operations:
· Driving incident & situation management for all Sev1 & Sev2 incidents
· Follows established operating policies to mitigate risk and ensures business availability
· Engage and collaborate with the Global geographies team and manage communication, escalations, provide support, drive central initiatives
IT Governance:
· IT governance and effectiveness to be measured on weekly, monthly & quarterly basis
· Compliance assurance - support audit activities along with risk identification & management. Vulnerability management.
IT Transition Management:
· IT client transition management
· Client account & portfolio management
· Program management
· Stakeholder management
· Client communications around Technology
· Understand technology availability metrics and share insights
Information Security:
· Ensure compliance to client contractual obligations on InfoSec & Regulatory controls/certifications
· Audit & Risk Management
· Manage IT governance with client and all business stakeholders
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
· Client Teams – especially Client Technology Teams.
· External Vendors – Primarily for Service Desk Management.
Organizational Relationships
Reports To: VP – Technology Operations Supervises: AVP and Below
Technical Skills
· Good understanding of Networking, Systems, Voice and business applications.
· An industry recognized certification like ITIL / ITSM is an advantage.
Process Specific Skills
· Ability to interface and communicate at all levels within the company and Client organizations.
· Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.
· Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
Good presentation and interpersonal skills.Excellent problem-solving skills in a cross functional environment
Soft Skills (Minimum)
· Strong verbal and written communication skills
· Strong customer service orientation ability to connect with global customers and work with Global teams.
· Goo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjA4NjI4Mjk/c291cmNlPWd1bXRyZWU=&jid=1508289&xid=420862829
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an SAP Basis Administrator to join their team based in Cape Town.
Responsibilities:
• SAP ERP user maintenance - Create, change or delete users for the SAP ERP systems, SoX, SAP Basis best practices
• SAP ERP authorizations - Add, delete SAP authorizations according to the SAP Role concept, SoX, Maestro, SAP, SoD
• Compliance - Create evidence reports according to request by internal or external auditors and Process change requests driven by compliance/audit teams. Ticket resolution according to SOP SoX and other applicable compliance regulations
• Maestro - Maintain system settings, Trouble shooting of Maestro solutions Maestro, Compliance
• SAP Administration - Coordinating the refresh of systems, maintain system, printer set up and maintenance of connections to our IT systems SAP best practices
• Project - Support continuous improvement projects and team as needed Requirements and Experience:
• Matric
• Clear Credit record
• Clear Criminal and fraud record
• Minimum 3 years of experience in a similar area
• Solid business process understanding within manufacturing industry, SAP Basis and authorizations modules knowledge needed, Maestro, SoX, ITGC, ITIL Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202635 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202635
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Financial Accountant Kenilworth Cape Town Our commercial client in Kenilworth Cape Town is looking for a Financial Accountant with SAIPA. You need to have experience with General Ledger, Financial Controls, and financial reporting.Salary Negotiable Min Requirements SAIPA Qualified Professional AccountantMinimum of 3 years of experience in a similar role.Excellent analytical and problem-solving skills.Detail-oriented with a high level of accuracy. Responsibilities General Ledger Management: Maintain and reconcile the general ledger.Review and post supplier invoices and journal entries.Assist in month-end and year-end closing activities.Ensure accurate and timely recording of financial transactions.Preparing and capturing of monthly payment schedules for franchiseesBe available for queries, if there are any from franchisees.Preparing weekly/monthly bank paymentsFinancial Controls and Processes: Implement and maintain internal controls to safeguard company assets.Identify process improvements to enhance financial reporting.Support the implementation of new accounting software or systems.Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements.Assist in the preparation of management reports, budget variance analysis, and financial forecasts.Assist in the preparation of Board meetings and minutes.Taxation and Compliance: Prepare and file tax returns in compliance with local tax laws and regulations (VAT & EMP).Monitor tax payments and ensure compliance to avoid penalties and fines.Ensure statutory records are maintained and the necessary returns are filed with CIPC to ensure compliance.Assist in coordinating audits and providing necessary documentation to auditors.Apply Online Frogg Recruitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTIzNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787131&xid=1108_181235
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Our Client, an auditing and business advisory firm, aims to provide both corporate and individual clients with the advice, information and support they require to manage and grow their own businesses. In addition, they ensure compliance with the many laws that govern South African industry. They are recruiting for an experienced Tax Consultant to join their team
Job Purpose:
The successful candidate would be responsible for managing a diverse portfolio of clients (including individuals, corporate entities, and trusts). The candidate would be required to liaise directly with clients and is expected to be capable of working with limited supervision from senior management.
Responsibilities:
• Draft Tax Calculations and Income Tax returns Mainly for individuals and deceased estates, but at times it may be necessary to prepare tax returns for Trusts and Corporates
• Preparation and submission of provisional tax calculations for individuals, companies, and trusts
• Send requests to clients for information necessary for the completion of various tax returns
• Check Assessments
• Assistance with drafting and submission of objections where necessary (Income Tax, VAT, Employees Tax)
• Assistance with drafting of responses to SARS queries and SARS Audits
• Declarations of Ceasing to Be Resident
• Approval of International Transfer (AIT) Applications
• Dividends Tax returns
• Tax Directive Applications
• Account Maintenance for all tax types
• Attend SARS Appointments where required
• Deal with client queries and requests Skills or competencies:
• Ability to work under pressure
• Attention to detail
• Good communication and interpersonal skills
• Team player
• Strong analytical skills
• Strong administration skills
• Strong understanding of the overall Microsoft Office package
• Knowledge of Great Soft would be advantageous Qualification and Experience:
• A minimum of 3 - 5 years prior experience working within a similar role
• Solid knowledge of the Income Tax Act, the tax systems and practical experience in dealing with SARS is compulsory
• Experience working on E-Filing is compulsory
• It is essential that the candidate is able to communicate directly with clients in a professional and confident manner
• Candidate should be willing to teach and share knowledge with more junior colleagues
• Suitable qualifications would be favorable but are not compulsory Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202636 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your applicati...Job Reference #: 202636
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Required:
Matric (Must)Relevant degree or diploma Equivalent (added advantage)A minimum of 3 years’ property experienceStrong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client’s mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly employed Property Service Management.Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #s to the requester.Attending to follow ups and escalations of work orders daily.Accepting and completing of job cards and closing of work orders.Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.Notifying responsible supervisor of work to be carried out.Assist Property administrator with the uploading of tenants on MyBuildings.Send email Broadcasts from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management.
Invoice Management:
Checking/Audit all received invoices daily.All vendor’s invoices received to be checked against
compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card.
Ensuring that correct paperwork is attached to invoice.Follow up and resolve non-complaint invoices.Reconciliation of vendors statements
Reporting:
Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist with accrual report per Service Manager from the system (monthly).
Vendors:
Loading vendors on PIMS2 / MyBuildings.Manage vendor’s documentation are in line with procedure documentation (monthly)Assist contractors on MyBuildings (daily).Assist finance department with SLA invoices (monthly).Update Vendor files with the required documents (monthly).Audit approved vendor list and report noncompliance to PSM (monthly).
Query Resolution:
Escala...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDU0NDU3NjUxP3NvdXJjZT1ndW10cmVl&jid=1681962&xid=1454457651
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Reporting to the Food Technologist – Micro
Job Duties & Responsibilities
Applying all micro procedures.Preparation of agars.Sterilization of micro equipment and area.Sampling, testing and plate counting of all micro samples according to procedures.Weekly CIP micro tests to evaluate effectiveness of cleaning according to procedure.Micro testing of final products after shelf life.Always ensure tests are completed accurately.Maintenance and cleaning of equipment in micro lab.Recordkeeping of all micro results and daily equipment verification.Assistance with shelf-life studies.Assistance with scheduling and completing monthly sterilization tests for lines.Timeously report OOS (Out of Specification) results and deviations to supervisor.Apply 5-S principals in workplace.Assists with incoming inspection when needed.Ensure accurate traceability of raw materials and final product.Assist with GMP and Internal audits.Ad-hoc tasks requested from time to time by the supervisor/department head.
Our ideal candidate must have:
Qualifications – National Diploma Food Technology/ BSc Food ScienceExperience 1-2 yearsBasic course in Microbiology
Other attributes:
AccuracyAble to work independentlyAble to do routine work every dayComputer skillsWork under pressureAble to prioritize workload
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzI3NDk4Nzc4P3NvdXJjZT1ndW10cmVl&jid=1695468&xid=3327498778
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2MjU4Nzk1P3NvdXJjZT1ndW10cmVl&jid=1750600&xid=3976258795
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Required
Grade 12 (Matric), Relevant Diploma or Degree in Property Studies A minimum of 1-3 years’ Property experience.Experience on Excel will be advantageous.Strong Proficiency in relevant computer packages (MS Office) and software packages.Excellent attention to detail and numerate accuracy.
Administration of Portfolio:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage portfolio in respect of:
o Processing and filing of pertinent correspondence, documentation, drawings, task briefs, reports, etc.o Processing of internal & external written and telephonic communications.o Formulation of monthly Technical Services reports, task briefs and expenditure applications.
• Effectively utilize, control computer software programs essential for the professional management of building assets, repairs, and maintenance operating costs• Professional and efficient utilization of internal & external human resources by;
o Evaluation and recommendations in respect of Approved Contractors listo Attendance and full participation in the following;
? Property Management meetings? Development Project meetings? Service Provider liaison meetings? Internal and external training courses & seminars? Services Management Meetings
o Professional and efficient application of human resource and industrial relations procedures and principles (Labour Relations Act)
• Implementation and utilization of clients Policies and Procedures, Technical Specifications and Terms and Conditions of Contract documentation• Procurement – implement and manage the procurement process on National bases.• Co-ordinate and manage the auditing process on the various clients’ portfolios.• Submit tenders for new business.• Compile and submit proposals for new business.• Control and manage documentation handover for New Developments / upgrades.• Manage, document, and record all electrical compliance Certificates for the respective portfolios and file all original certificates.• To ensure that major expenses are effected as per budgeted date to avoid variances and to keep working budgets up to date.• General correspondence to keep Centre Management, Property Managers, Building Staff and Tenants informed of work to be affected.• To ensure that contracted services and work are effected as per service agreement.• Provide Asset Managers, senior Prope...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTUwNzIzMjU2P3NvdXJjZT1ndW10cmVl&jid=1627242&xid=4150723256
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The successful candidate will report to the Technical Manager, responsibilities will include the following:
Job Responsibilities:
Responsible for all the laboratories (Analytical & Microbiology) equipment & reagents – liaise with old/new suppliersEnsure that Laboratories (Analytical & Microbiology) stock levels are managed within the required budget.Drive annual calibration of all laboratory testing equipment including daily verification and calibration of equipmentAdhere to FSSC 22 000 guidelines and continuous implementation of GLPAssist in Annual Capex application + motivationIdentify resource requirements in the microbiology and analytical laboratory. (e.g., the need for new equipment, upgrading of current equipment or the need for more equipment)Annual ring testing/inter lab testing to verify process equipment reproducibility and personnel repeatabilityDrive the isolation system. Including communication, analytical testing, problem solving, decision-making and statistical trendingResponsible for the warehouse investigation system. Including communication, analytical testing, destructive packaging testing, root cause identification, decision-making and statistical trendingPresent food safety data concerning quality control at the monthly & annual food safety meetingsDrive the E-Mark/SANS 1841 system and E-mark AuditsEnsure that daily quality report is completed, with the focus on quality control, and communication to all relevant departmentsEnsue that daily GMP photo report are completed and communicated to all relevant departmentsAssist with the food safety management system (FSSC 22 000 & ISO 9001) including gap audits, internal and external auditsDrive the concession systems and communication of concession summary to the NPD departmentCo-ordination and improvement of corrective & preventative action systems.Daily product quality evaluations and follow up actionHandling & investigation of customer complaints, drawing up reports, statistical trending, and corrective action implementation.Personnel Management
Required qualification and experience
Food Technology Diploma or Food Science Degree3 Year Laboratory experienceKnowledge of GLP, HACCP & ISO
Other Attributes would include:
Ability to communicate effectively at all levelsAbility to troubleshootExcellent computer skillsExcellent administrative skills and accuracySelf-motivated and result driven approach
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg3MjA5MzEzP3NvdXJjZT1ndW10cmVl&jid=1695470&xid=1887209313
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Reports to: Assistant Vice President
Supervises: Assistant Managers & their respective Teams
This role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the Organization within the specified time and cost. To ensure:
Smooth Functioning of the various channels of RecruitmentTo mentor the Executives, in respective Teams
ESSENTIAL FUNCTIONS
Improving process performance by recruiting the right people for the job within the specified time and costLiaising with the Process Owners to jointly agree on the number of people to be recruited, their profiles and the time frames for the sameMaintaining the quality of people hiredTo develop and monitor the performance of various channels of recruitment / hiring including the outstation recruitment offices. Ensure a good mix of channels, increase cost-consciousness and make optimum use of advertising mediaRelationship Management with vendors (Recruitment Agencies). Design and implement incentive schemesBuild medium to long-term capability within the function to meet future demandsEnsure continuous excitement for referral program, put feedback process in place, strengthen MIS reporting and tracking of performanceEnsure that the process transactions are processed as per Desktop proceduresEnsure that the assigned targets are met in accordance with SLA and Internal standardsEnsure that the quality of transaction is in compliance with predefined parameters as defined by Process ExcellenceEnsure adherence to established attendance schedulesEnsure adherence to Company Policies and Procedures
The performance parameters include the following:
Development and management of New and Existing vendorsCost effectiveness of hiring through that channelQuality parametersNumber of defects made against the Offers rolled outOffer to Joining RatioEnsure 100% compliance on Background Checks and Audits
SKILLS
Process Specific Skills
Interviewing skillsFeedback skillsKnowledge of the industry and the marketFunctional SkillsRelationship ManagementChannel Manage...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDIzODczMzk/c291cmNlPWd1bXRyZWU=&jid=377391&xid=342387339
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Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjg2Njk2NzQxP3NvdXJjZT1ndW10cmVl&jid=1295976&xid=2286696741
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Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Customer Satisfaction - as per agreed Key Success Factors.Process performance – as per agreed KSFs.Attrition - as per agreed KSFs.Quality and productivity ImprovementLevel of subject matter expertise – To be able to support team queriesAny other essential function that may occur from time to time as directed by the Supervisor.
Responsibility:
Manage teams and ensure customer satisfaction, quality and productivity targets are metMotivate team members and control attritionComplaint and escalation managementMonitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyEnsure compliance with internal policies and procedures, external regulations and information security standards.Collect and provide data required for various audits like GI/Internal AuditEffectively manage queue and balancing of work loads
Competencies & Skills:
Knowledge of the function, process and systemsCoaching and Feedback abilityClear written and verbal communicationEffective operations managementCustomer Service Orientation.Quality Orientation.Empathy for effective on the job coaching and feedback.
Education Requirements:
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.Minimum 3 years of work experience in Business Process Off-shoring.Should have at least one year of supervisory experience in international Voice business, preferably in the Utilities & Gas or Insurance industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTMxMzg0OTE/c291cmNlPWd1bXRyZWU=&jid=1295977&xid=653138491
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QUALIFICATIONS NEEDED
Diploma in Electrical Engineering or equivalent
NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGE
4 to 5 years relevant experience within a vaccine / biotech industry or equivalentSpecific machinery understanding and operational manufacturing experience within a similar environmentSound technical ability and hands on approach on maintenance activitiesExperience in having faced successfully local and international quality audits would be advantageous
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Ensure Utilities are maintained and servicedResponsible for monitoring of all systems that operate 24/7 and will be primarily responsible to respond to a breakdownEnsure service providers adhere to cGMP and Bio-safetyDraft and update relevant departmental SOP’s (Standard Operating Procedures) timeouslyUnderstanding on the principals of PLC’s, VFD’s, HMI’s and safety circuitsRead control panel electrical diagrams and correlate to installed partsTroubleshoot and fault find on control circuits and be able to find solutions to solve current issues or prevent future issues from occurringPerforms complex technical functions in support of engineering activities such as set up, operation, maintenance, modification, circuit testing, calibration and troubleshooting of electronic or electromechanical components and systems, experimental design circuitry, prototype models or specialized test equipmentWorks from schematics, diagrams, written and verbal instructionsConduct complex engineering tests to collect design data or assist in general research workAssist in the development of electronic equipmentAdjust and replace defective or improperly functioning circuitry and electronics components, using hand toolsRepair or modify cables and equipment returned by operational users or by personnel in the associated test and development areasAssemble experimental circuitry or complete prototype model according to engineering instructions, technical manuals, and knowledge of electronic systems and componentsRecommend changes in circuitry or installation specifications to simplify assembly and maintenanceAnalyse and interpret test dataAdjust, calibrate, align, and modify circuitry and components and records effects on unit performanceWrite technical reports and develop charts, graphs, and schematics to describe and illustrate system consideration by engineers in broader determinations affecting system design and proceduresUpgrade software and running software tests on existing electronic systemsMaintain detailed records of validity tests and upgrades perfo...
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SENIOR TAX PROFESSIONAL AFRICA
R 850 K + Excellent Benefits
Century City
Excellent opportunity with leading international company. Responsibility:Support all entities in the Africa region on tax related issues. Be responsible for ta accounting and tax reporting, tax audits and queries to promote tax compliance.
Degree in Taxation/Accounting and minimum 3 years of tax experience in a multinational corporate environment with regional Africa exposure or at “Big Four” handling direct and/or indirect tax.
Please Quote ref: A2930
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R850 K + Excellent BenefitsJob Reference #: A2930Consultant Name: Angela Woolf
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QUALIFICATIONS NEEDED
? Degree or Diploma in Microbiology / Biotechnology, Pharmacy or equivalent
NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGE
? At least 5 years’ experience in Quality Assurance within the pharmaceutical/ biotech/APImanufacturing industry Sound technical ability in the field of operational Quality Assurance? Experience in Quality Management Systems within a sterile manufacturing cGMP facility? Quality and Regulatory compliance knowledge, i.e. SA GMP, PIC/S and WHO as well as application.Project management in Quality Assurance? Sound application of Risk Management and technical report writing? Understanding of Validation & Qualification principles, Quality by design principles
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
• Review and approve minor and major deviations and escalate critical deviations to the manager• Review and approve CAPA in order to meet compliance requirements• Review and approve minor and major change controls for quality and regulatory compliance impactand determine requirements for implementation• Coordinate and participate in risk assessments and ensure mitigations are efficacious whenapplicable• Review and approve SOPs and Work instructions for responsible areas• Review, approval and sign-off all operational documents and records, e.g. periodic re-qualification,periodic-revalidation including both Protocols and Reports to ensure compliance with siteapproaches, cGMP and regulatory agency requirements• Act as a QA lead on critical deviations, investigations, Risk assessments and Root cause Analysis asrequired• Ensure that the activities in the Quality Assurance Department are achieved at the required qualitylevels (SA GMP, PIC/s and WHO). Analyse and write annual trend reports where applicable.• Support Quality Assurance with customer audits, Regulatory audits and other 3rd party audits;perform internal and supplier audits and compile audit reports; assist HOD and Manager on followup and close out of audit findings timeously.• Ensure compliance to all applicable regulations and internal procedures by proactively interpretingregulatory and quality requirements and determining way of working
• Participate in achieving the company’s quality objectives• Participate in building a sustainable quality culture on site and proactively mitigate risks that maynegatively impact quality or escalate these appropriately• Ensuring audit readiness within own role through closing out audit findings timeously. Participate inprojects as / when required• Ensure project deliverables delivered as per agreed timelines and quality. Key decision maker onquality aspects of allocated projects• Ensure quality by design, ris...
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Introduction
Our client is seeking to employ an Internal Auditor (IT).
The purpose of this role is to participate in making the Internal Audit Department a business partner of choice, by adding value, and providing a quality and leading service to business, whilst maintaining independence.
This position will be based at their Head Office in Woodstock, Cape Town.
Objectives:
Perform IT reviews based on the IT audit plan which include:IT general controls/Cobit 5 reviewsIntegrated reviewsBusiness process reviewsProject governance reviewsPerform special/adhoc reviews at the request of managementTo identify IT risks related to the process/system under reviewComplete audit program and work papersTo prepare draft findings
Requirements
Skills, Abilities and Job-Related Knowledge:
Knowledge of applying Internal Audit and Risk Assessment Methodologies, IIA Standards for the professional practice of internal audit and Corporate Governance Principles.At least 2 years IT Audit experience in the following areas:General Control ReviewsApplication/Automated Control ReviewsSound knowledge of good project governance and experience in assessing compliance to good project management practices such as PMBOK/Prince2SDLC reviews and systems implementation reviewsKnowledge of COBIT 5 and exposure to technical reviews would be advantageousGood grasp of computerized data analysis and auditing work paper and record-keeping systems.Participative style and believes in working in a team environment with the development of people.Technical expertise and knowledge will be driven by the specialist knowledge and skill that is encompassed within the individuals academic qualification and demonstrable application of such qualification/previous work experience.Adopting a disciplined approach by ensuring:Timely notification and agreement of the scope and purpose of the reviewMinimum staff disruption and effective use of management time/resourcesDisplay a professional, constructive, and positive approach during the reviewShare in and be passionate about our customers by:Fostering a participative effort between management and internal auditAdding value, through clear, concise written reports and advice issued on a timely basisAn ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect retailers, and new auditing techniques and practices.Display integrity through respect & dialogue, honesty and openness, and provide informative, timely, and focused feedback (bot...
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We are currently recruiting for a Senior Technical SEO Specialist (Search Engine Optimization) based in Cape Town.
Responsibilities for SEO Specialist
Develop optimisation strategies that increase the companys search engine results rankingsResearch keywords across all typesSet measurable goals that demonstrate improvement in marketing effortsIdentify and conduct audits across competitor profilesMonitor daily performance metrics to understand SEO strategy performanceEfficiently communicate with senior and heads of departmentsWrite effective headlines, body copy, and websites. Write effective call-to-action.Collaborate with senior SEO strategists and heads of departments to manage SEO strategyIdentify and apply compelling and high-quality website content, including blog posts and page descriptions (not copywriting)Update content and website links and provide actionable insights that improve search engine rankingsCompile and present SEO performance reports.Use basic programming and web design skills to enhance SEOProduce, document and present advanced SEO strategies
Qualifications for SEO Specialist
Three to five years of experience in successfully developing and executing SEO campaignsUnderstanding of search engine algorithms and ranking methodsKnowledge of keyword research and data mining tools across all keyword typesAble to complete competitive analysis of other companies within the industryExcellent written and verbal communication skills (email, phone, etc.)Write effective headlines, body copy, and websites. Write effective call-to-actionComfortable with writing strategies from high volumes of dataExperience with all aspects of on-page SEOExperience with all aspects off-page SEO (Understanding of external link profiles, anchor text, placement, and authority metrics)Intricate knowledge of website structures and internal linking processesTechnical SEO (good understanding of HTML, CSS, JavaScript, Page speed optimization)Advanced Experience with tools and programs such as Majestic SEO, SEMrush, Search Console, Ahrefs, Google Analytics, Excel)Critical thinking and analytical skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81OTIxNzQxMDc/c291cmNlPWd1bXRyZWU=&jid=176709&xid=592174107
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Our client is looking for a Tax Accountant
This role will largely focus on the tax operations for the UK entity and so the lucky individual will be gaining experience in UK and Irish tax regulations.
Tax Strategy Planning and Projects• Provide guidance on the tax implications of business decisions and transactions, ensuring alignment with the companys overall objectives• Provide support to the Group in respect of group ad hoc tax planning projectsTax Accounting and Reporting• Calculate and provide for tax numbers and disclosures in the Financial Statements. Support the reporting team on Group reporting, including consolidated Financial Statements• Engaging local auditors and external service providers on tax accounting calculations and tax reporting• Undertake VAT and other tax reconciliations, advising on adjustments and financial impact• Ensure compliance with relevant accounting standards and tax regulationsEnsure tax compliance across the business• Maintain a comprehensive understanding of relevant jurisdictions local and international tax laws and regulations• Accurately prepare and file required tax returns in a timely manner• Review tax provision and tax compliance process• Prepare tax returns and ensure that all direct taxes (including company tax) and indirect taxes (VAT and annual returns) are filed within the relevant timeframes• Maintain tax balances on the general ledger• Assist in the preparation transfer pricing master and local files and maintenance of TP documentationManage tax audits• Manage tax audits by coordinating information requests, liaising with tax authorities, and providing the necessary documentation and analysis (Complete schedules, etc.)• Ensure effective communication with internal and external stakeholders and resolution of audit matters
Qualifications and Experience:
• Post Graduate Honours Degree or Postgraduate Diploma in Accounting• Chartered Accountant or SAIPA registered (Preferred)• 3 Years Experience in a Tax role (Preferred)• 3 Years Experience in a multinational organisation, accounting firm, or financial institution (Preferred)• 3 Years Experience in managing tax projects, tax audits, and providing tax advice (Preferred)• Registered tax practitioner/professional tax certification (Advantageous)• Strong organisation, numeric and communication skills• Strong Excel skills• Experience in Oracle Financials preferable.• Excellent attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU2NzM1OTY2P3NvdXJjZT1ndW10cmVl&jid=1706981&xid=1556735966
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