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IT Asset Manager - George - Western Cape
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General Details
Description
We looking for an excellent Asset Manager for George Western Cape Location
Essential Functions
- Asset & Inventory Management (Validation and ask respective team to update the database on regular basis)
- FAR reconciliation procured wise / deployed wise as and when required
- Keeping track on RFH Assets (Desktop/Laptop/TFT/JIO Dongles)
Primary Internal Interactions
- Business Operations
- All Technology Sub-Functions.
- EXL Internal / External Audit Teams.
Primary External Interactions
- Client Teams – especially Client Technology Teams.
- External Vendors – Primarily for Service Desk Management.
Organizational Relationships
Reports To: VP – Technology Operations Supervises: AVP and Below
Technical Skills
- Good understanding of Networking, Systems, Voice and business applications.
Process Specific Skills
- Ability to interface and communicate at all levels within the company and Client organizations.
- Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.
- Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
- Good presentation and interpersonal skills.
- Excellent problem-solving skills in a cross functional environment
Soft Skills (Minimum)
- Strong verbal and written communication skills
- Strong customer service orientation ability to connect with global customers and work with Global teams.
- Good listening and consultative skills.
Education Requirements
- Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
- Bcom or relevant degree
- Minimum 1 year relevant experience in Asset Management/ IT Software Management
- Willingness to work in a 24 x 7 environment.
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Id Subtitle 1191960455
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ABC Worldwide
Selling for 2+ years
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Active Ads378
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Job Overview
The Branch Manager is ultimately accountable and responsible for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
Role and Responsibilities
Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by:Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines.Ensure a strong system of inventory management is implemented and maintained, with specific focus on:Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties.
Qualifications and Education Requirements
Matric certificateFMCG experienceIntermediate knowledge of Microsoft Office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience
Preferred Skills
Strong management and coaching skillsStrong organizational & planning skillsStrong interpersonal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty
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Grade 122-3 years’ experience as a PABX TechnicianRelevant industry qualification (advantageous)Valid driver’s licenseAble to travel
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Programming, installation and maintenance of PABX systemsConduct site survey before installationsTroubleshooting on PABXConfiguration of ADSL, VoIP, WIFI, 3G routersSet up of IP PBX VoIP networkSIP Trunks and VOIP installationsInstallations and troubleshooting of cabling infrastructureVoice Over IP network maintenanceConnectivity - Fiber, Microwave links and LTEData cabling and voice cablingConfiguration of voicemail , auto attendant , spnet , least cost routing(LCR) , ring plans as well as voice and data integrationVoice and Data integrationTroubleshooting in a networking infrastructureConduct fault finding analysisUpon completion of full installation, handover must be completed with the client/customerUp to date with H&S regulations and SOP’s (standard operating procedures)Communicate with customers to explain problems and procedures with the equipmentResponsible for all boot stock allocated to youTo ensure that the Service Coordinator is given accurate information relating to service calls and installationsTo complete all necessary paperwork relating to your job and to ensure that it is presented in an accurate manner and on time.
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