Trainee store manager in Eastern Cape Gumtree Jobs

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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. *Job Purpose:* * To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. * To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. * To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. * To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: Relevant Retail/Business Management qualification (External applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme * Financial management experience (budgets, profit and loss statements, financial ratios, etc.) *Job Knowledge and Skills Required:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of people manageme https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242903&xid=1555_54990

Queenstown

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East London• Assist with sourcing Facilitators/Coaches for all the training groups nationally (Gauteng, Limpopo, Free State, Western Cape, Eastern Cape and KZN).• Coordinate and Assist with Facilitator/Coach briefing sessions before roll-out of the project.• Scheduling of Facilitators/Coaches.• Liaise with various role players for example: Regional Project Coordinators, Training Divisions, Participating stores/management (if required), Trainees, Facilitators/Coaches and Assessors.• Preparation and supply of training material and trainee packs.• Logistical Coordination – arranging and booking training venues, catering etc.• Checking that all administration is complete at the different timelines identified in the project plan – administration includes but is not limited to: Various Attendance Registers, Coaching Reports, Facilitator Reports and Trainee Feedback Forms.• Ensuring that all invoices are submitted for payment timeously.• Liaising with Quality Assurance regarding to certificates.• Preparing of payroll information for Facilitators/Coaches, Assessors and Moderators.• Assist with the capturing of data and results on SETA Indicium.• Assist other Coordinators with their tasks when necessary and to ensure flow of project.• Completion of information required and Progress Report spread sheet on Excel.• Administration required for attendance during training.• Communication with Regional Coordinators, Facilitators, Assessors and Moderators as well as internal Project staff.• Work through Trainee Feedback Forms after each Intake/Week and flag issues to be addressed.• Quality Assure training sessions by doing ad hoc visits to training venues - and evaluate performance of facilitators/coaches.• Assist with information for training reports to be sent to client.Skills Required:• Excellent communication skills (written and oral)• Advanced excel, computer and e-mail skills• Business skills with regards to finance and administration• Project co-ordination and management skills• AccuracyPersonal Attributes:• Team worker• Multi- task• Dependability• Use initiative, be willing and flexible• Good time keeping and prepared to work after hours• Ability to work under pressure• Deadline drivenIf you have not heard from us after two weeks’ - Applicants to deem their application unsuccessful.Job Requirements: Requirements:• 3 to 5 years’ experience in coordinating projects• Diploma /Degree in Business Administration or Project Management or any other related qualification• Administration and Organisation Skills• Computer Literacy (Word, PowerPoint and Advanced Excel)• Excellent people and communication skills• Highly deadline driven• Good interpersonal skills• Must be willing to travel• Valid code 8 driver’s license and own transport https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyNjMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1154292&xid=1266_42633

East London

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