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1
Job Requirements
Supporting 2nd level with information gatheringCategorize Tickets and check for completenessIdentify and diagnose issues and problemsSupport problem identificationAdvise users on appropriate course of actionMonitor issues from start to resolutionEscalate, if needed, unresolved problems to a higher level of supportProvide essential online security advice and supportTracking of ongoing TicketsCreation of Knowledge Base ArticlesUpdate users with the progress of their logged incidents
Minimum Requirements
Grade12 (On the job training will be provided)Good communication skills in German (written and spoken) Basic English communication skillsBasic knowledge of MS Office and MS WindowsBasic understanding of IT systems (beneficial)Previous role within a service department will be beneficial but not neededAbility to work well within a teamCommunicate effectively with team members and usersRequires organizational skills to manage their and the teams workload
Please forward CV and ALL supporting documentation to, Caree-Lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzcyNDQ3MzAyP3NvdXJjZT1ndW10cmVl&jid=1752794&xid=2772447302
2d
6
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### job post: commission only sales representative
** company:** bizhub
** location:** remote
** about us:**
bizhub provides comprehensive startup kits and online courses to help aspiring entrepreneurs succeed we offer industry specific kits
** job description:**
we are seeking a motivated sales representative to join our team on a commission only basis you will identify potential customers, build relationships, and close sales
** responsibilities:**
target and engage potential customers
promote and sell our business startup kits
build and maintain customer relationships
meet and exceed sales targets
provide excellent customer service
** qualifications:**
proven sales experience
strong communication and negotiation skills
self motivated and goal oriented
ability to work independently
** what we offer:**
competitive commission structure(30% up to r4650 per sale!)
flexible, remote work
training and support
unlimited earning potential
** how to apply:**
send your resume and a brief cover letter to pieter@surfy co za
** join us in helping entrepreneurs achieve their dreams!**
** bizhub is an equal opportunity employer **
10d
SavedSave
Qualifications:A ITI course in welding orDiploma in weldingSafety measures and practical training in different welding processes. Need at least 3yrs experience in welding.Requirements:Attention to detailApprenticeshipEssential welding certificatesHigh school diplomaMathematical Knowledge of health and safety proceduresAble to read blue printsProven experience as welderResponsibilities:Preparing surfaces by cleaning, grinding or cutting.Measuring, cutting and assembling metal componentsAligning and securing parts for weldingPerforming welding tasks using various techniques such as MIG, TIG or stick weldingMaintaining and repairing welding equipment.Ensuring workplace safety by adhering to safety protocols and using protective equipmentCommunicating with supervisorSend 2 page CV to:hr1@etap.co.za
21d
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PLEASE READ THE DESCRIPTION IN FULL BEFORE APPLYING!!!!!Is your dream to work from home in the digital sector or in digital marketing? Then keep reading.The work market is now evolving and going fully remote however unless your directly family is part of management, most companies still require a good work experience of 1-2 years work experience to give you a job even though you have the know how. We want to give you a chance to be ahead of the game through our internship opportunity.We are a group of companies based in United Kingdom, Netherlands, Portugal. We specialize in Coaching, Training, digital marketing and online courses.We are looking for talented individuals who are willing to take a remote internship for the duration of6-8 weeks2 hours min - 5 hours max per day3-4 days per weekin any of the following roles :- Social media management of one these platforms (Instagram, Facebook, Tik Tok, Linkedin). This is optional. You don't have to be experts in all.- Online community management- Creative graphic designing- Web development- Creative reels creation- Project management- Sales Copy writing- CRM tools (any)- Marketing concept creation- Administrative assistantIf you have any of the skills listed above but have less time, keep reading and give it a try!!What you get out of this internship :- A exposure to world class remote corporate standards- Get an expert internationally recognized certificate in your area of specialization after completion of the internship- A chance to be retained and employed by the Group- Get mentored personally by the C.E.O himself - A chance to work in a dynamic team- A certificate of completion of internship- A letter of recommendation signed by the C.E.O himselfNote : THIS INTERNSHIP IS NOT PAID!!!Requirements to apply :- Positive attitude is a must- Willingness to learn is a must- Must have own laptop and/or smartphone (if social media expert)- Must have access to good Internet- Be hungry to grow and excel- Microsoft excel good knowledge is a plus.- Be able to attend online employee meetings.How to apply :Please send your CV to info@stevendossou.com with your position in the subject of the email. If we do like your profile, we will contact you to schedule an interview with our C.E.O via our calendly link.
16h
1
Our client is a well-known company in the medical education and publishing field. They are based in Durbanville and focus on ongoing Continuing Professional Development (CPD) courses for healthcare professionals. They are seeking a dynamic Customer Support Coordinator
to join their team.
Responsibilities:
Customer support.
Attending to customer queries and ensuring timely and accurate customer support.
Verify and reconcile member payments.
Guide or train users on how to utilise the eLearning platform.
Collaborate with the Marketing and PR departments to promote the products.
Product Coordination:
Coordinate, upload and manage courses and webinars on the eLearning platform.
Coordinate with accreditation bodies and vendors to ensure quality and compliance.
Administration:
Generate required reports and statistics.
Develop and monitor Key Performance Indicators (KPIs) to assess the effectiveness of the eLearning activities.
General Admin and switchboard duties when required.
Perform user testing on the eLearning platform.
Minimum Requirements/Desired Experience and Qualification:
Matric/Grade 12 required; a Tertiary Diploma is a plus.
Minimum two years of customer support experience.
Proficiency in MS Office 365 and ability to learn new systems quickly.
Experience working on an eLearning system would be advantageous (Moodle, Blackboard, Canvas, Sakai etc).
Bilingual in English and Afrikaans.
Exceptional problem-solving abilities.
Strong organizational skills, attention to detail, the ability to multi-task and follow-through are necessary.
Able to deal with a wide range of customers.
Ability to work under pressure and adapt to changes.
Competence in a high-tech, paperless environment.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Admin, Office & Support
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004332/H&source=gumtree
6mo
1
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our client in the IT sector is looking for a Technical Support Engineer who will be responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment Management
Moodle End User and Technical Application Support
Moodle End User Support: trouble shooting troubleshoot questions and technical issues that arise, from resetting a password to completing a course;Assistance with Moodle software upgrades, software errors, server performance and plugin installation.
eLearning Systems Training
To attend to lecturer queries on the use of Moodle and other eLearning platforms and tools;To direct lecturers and other clients to suitable eLearning support staff;To offer low level training or walk through support to lecturers on the use of Moodle tools such as creating online assessment activities (quizzes and assignments);To offer training or walk through support to lecturers on the creation and/ uploading course content onto Moodle for online and blended courses;
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
Competencies
At least one year working with Moodle or other e-learning applicationsAt least five years in Higher Education sectorExcellent communication skills and customer service skillsGood organisational and problem solving skillsExperience in HTML and CSS in an e-learning environment
Minimum Qualification and Experience Requirements
BTech: IT/Computer science degree or diplomaITIL Foundation certificate in IT Service ManagementITIL Service Desk Analyst certificationExperience in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE2MzY1Mzk3P3NvdXJjZT1ndW10cmVl&jid=377771&xid=1916365397
2d
1
Main Purpose of Role:
Responsible for organizing, planning, reporting and administrating of all games, monitoring normalisation engine ratios along with other Enterprise Managers and monitors the number of Spendable Points in the economy together with managing the relationship with procurement, payroll and all relevant internal stake holders. Conduct quality assurance assessments to ensure product quality and achieving set KPIs together with productivity levels
Required Minimum Education / Training:
Bachelor’s degree in Information Technology, Information Systems or Statistics
Required Minimum Work Experience:
3-5 years’ extensive knowledge in Gamification or similar incentive/reward propositions.Noble gamification will be an added advantage.2-3 years’ experience in a rewards and recognition programs and call centre incentive models.Strong understanding and interpretive experience in data analytics (i.e. a Data Science background)
Technical and Behavioural Competencies Required:
Computer proficientAdvanced excel skillsIntermediate data analytic skillsAdvanced report writing skillsExcellent Communication skills Interpersonal skillsThe ability to plan, organise work and meet deadlinesTeamworking skillsWritten and verbal communication skillsCreative skillsProblem-solving skillsAccuracy and attention to detail
Key Performance Areas:
Assists in organising, planning and facilitating gaming events.Assists in creating, planning and implementing innovative games.Develops and enforces systems, rules, procedures, and productivity standards for all gaming events.Coordinates with different teams to achieve milestones within deadlines in terms of the design of new games, updates and/or enhancements.Proposes innovative strategies that align with the goals and objectives of the various departments/teams.Defines objectives, identifies and evaluates trends and options and chooses a course of action.Monitors agents and supervisors progress towards goals.Sets Redemption Events; Raffle, Auction, e-Gift Card store, aligned with workforce management.Manages procurement processes to ensure that rewards are procured for the different reward levels for all stakeholders.Manages all reward pay-outs facilitated through payroll timeously for all qualifying stakeholders.
Quality Assurance and Query Support:
Conducts quality assurance assessments of game products to ensure product quality and seamless services.Leads investigations on all relevant system issues.Analyses feedback and suggestions from all sta...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjEwMzc5MDkyP3NvdXJjZT1ndW10cmVl&jid=1175710&xid=3610379092
2d
1
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Job Description:
Are you a dynamic and results-driven professional looking to lead our sales and marketing team? We are seeking a Sales and Marketing Manager to recruit, develop, and maintain a team of sales representatives and brokers while setting and achieving targets. If youre a strategic thinker with a passion for sales and marketing, we want to hear from you.
Key Responsibilities:
Develop and implement a comprehensive sales and marketing plan.Align marketing strategies with regional objectives and present plans to the management team.Review and update the strategic plan regularly and provide progress reports.Effectively communicate and ensure the execution of the strategic plan by sales representatives.
Recruitment and Selection Process:
Promote and market representative positions through presentations.Select qualified candidates in accordance with FSCA requirements and assessment selection methods.
Training and Development:
Conduct pre-course and post-course training for sales representatives.Provide on-the-job assessment for representatives to support their growth.
Coaching and Support:
Offer technical support and motivation to representatives.Coach representatives to enhance their selling skills and implement a performance management system.
Training for Brokers:
Ensure brokers are well-equipped with essential office documentation, including application forms.Handle administrative queries for dedicated brokers and provide advice on business methods.Keep brokers updated on Assupol products and services.Ensure brokers computer software is up to date regarding Assupol products and services.Cultivate professional business relationships with brokers.
Market Development:
Identify, penetrate, and develop new markets.Negotiate stop order markets.Maintain relationships with key decision-makers and insurance industry resources.Retain and expand market share in existing markets.Deliver compelling product presentations in the market.
Production Targets and Business Retention:
Monitor and ensure that set production targets are met.Focus on maintaining business retention.
Compliance and Quality Assurance:
Supervise representatives providing services under supervision.Submit monthly evidence of supervision to MSSI.Mentor and train supervisees to ensure a strong understanding of our products.Observe meetings between representatives and clients.Manage and resolve complaints and maintain accurate re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDUwNDU4MzM/c291cmNlPWd1bXRyZWU=&jid=1745518&xid=945045833
2d
1
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY0MjYxNzU/c291cmNlPWd1bXRyZWU=&jid=1080504&xid=296426175
2d
1
SavedSave
Job Description:
Are you a dynamic and results-driven professional looking to lead our sales and marketing team? We are seeking a Sales and Marketing Manager to recruit, develop, and maintain a team of sales representatives and brokers while setting and achieving targets. If youre a strategic thinker with a passion for sales and marketing, we want to hear from you.
Key Responsibilities:
Develop and implement a comprehensive sales and marketing plan.Align marketing strategies with regional objectives and present plans to the management team.Review and update the strategic plan regularly and provide progress reports.Effectively communicate and ensure the execution of the strategic plan by sales representatives.
Recruitment and Selection Process:
Promote and market representative positions through presentations.Select qualified candidates in accordance with FSCA requirements and assessment selection methods.
Training and Development:
Conduct pre-course and post-course training for sales representatives.Provide on-the-job assessment for representatives to support their growth.
Coaching and Support:
Offer technical support and motivation to representatives.Coach representatives to enhance their selling skills and implement a performance management system.
Training for Brokers:
Ensure brokers are well-equipped with essential office documentation, including application forms.Handle administrative queries for dedicated brokers and provide advice on business methods.Keep brokers updated on Assupol products and services.Ensure brokers computer software is up to date regarding Assupol products and services.Cultivate professional business relationships with brokers.
Market Development:
Identify, penetrate, and develop new markets.Negotiate stop order markets.Maintain relationships with key decision-makers and insurance industry resources.Retain and expand market share in existing markets.Deliver compelling product presentations in the market.
Production Targets and Business Retention:
Monitor and ensure that set production targets are met.Focus on maintaining business retention.
Compliance and Quality Assurance:
Supervise representatives providing services under supervision.Submit monthly evidence of supervision to MSSI.Mentor and train supervisees to ensure a strong understanding of our products.Observe meetings between representatives and clients.Manage and resolve complaints and maintain accurate re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDk3NjA2MTA4P3NvdXJjZT1ndW10cmVl&jid=1748014&xid=1497606108
2d
1
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The Micros Field Technician (MFT) is required to install, maintain and support the product to his/her assigned area of expertise to the satisfaction of our clients, employees and management.
Primary Responsibilities for the Role
Product Knowledge
Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate websites, www.micros.com, www.micros.co.za, to keep informed about corporate developments and news.Read the published ‘Product Marketing Announcements’ (PMA) on a regular basis.Pass any certification examinations as required by Management.Every MFT is expected to be able to install assigned products according to MICROS standards and to the complete satisfaction of our clients and Management.The MFT is required to pass on any new acquired skill/knowledge to other MFT’s verbally, via email, fax or memorandum.The MFT presents training courses to other MFTs as required.Must be able to configure a complete database of the assigned products and provide a working solution for the client (i.e. network connectivity, drive mappings, systems parameters, etc.).
Support
Each MFT is required to support the products assigned to him/her.Clients on ‘Stop Support’ are not to be supported without authorization by Management.All support calls are to be logged on the in-house call logging system according to the Micros logging standards.MFT to be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.The MFT must assess the problem and assign a correct priorityAll logged calls are too updated timeously.Ensure timely resolution or assignment of call within the Micros SLA commitmentsClients are to be provided with the call log ID.Be responsible for interaction with customers via email, telephone, fax, PC Anywhere etc. Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all documentation required by Micros SA. Assist with implementing, testing and writing any documentation that may be required.Ensure that ALL equipment is checked in and out and properly maintained
Support Calls
Once a call is assigned, the technician must take ownership of the call and it remains his or her responsibility to resolve the call, unless instructed otherwise.Manual dockets must be issued to the customer and completed in full and accurately. The log number is then to be written on the manual docket.No manipulation of charges may b...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzc2OTczMDkxP3NvdXJjZT1ndW10cmVl&jid=1156098&xid=3376973091
2d
1
SavedSave
Our client in the Automotive Industry based in Elandsfontein is currently looking to employ a Dispatch Supervisor.
An awesome career opportunity awaits!
Requirements:
Grade 12 Certificate.Certificate in Logistics / Warehousing / Supply Chain or related fields (NQF 5).Diploma in Logistics / Warehousing / Supply Chain or related fields (NQF 6).3 years’ experience in Logistics / Warehousing / Supply Chain operations of which at least, 1 to 2 years should be at supervisory level.Experience in working Shifts.Computer Literacy (MS Office Suite; SAP; and other job-specific software systems).In-depth knowledge of Dispatch / Warehousing / Logistics / Supply Chain-related practices, procedures and processes.Sound understanding of compliance with applicable legislation, safety and other related manufacturing regulations.Communication skills (both verbal and written).
Responsibilities:
Achieves dispatch targets through the optimum use and application of resources and skills.Ensures operational effectiveness, efficiency, and quality to achieve targets in accordance with timeframes and schedules.Ensures open communication channels with relevant departments to ensure highest standards of customer service is performed.Completes, processes, and updates all dispatch records and related documentation.Supervises and oversees inventory, labelling processes.Ensures efficient invoicing and loading process of SDAs.Operates within controls and procedures to ensure integrity.Identifies and reports risks or areas of concern to management within own department and area of responsibility.Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.Accepts responsibility for Health and Safety by creating awareness, as well as to address all unsafe practices in a timeous manner.Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company’s core values.Ensures ongoing training and development of employees.Addresses employee relations matters fairly and promptly.Administers weekly and monthly payroll functions.Promotes the effective and transparent use of financial and other resources.Controls expenditure and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct manager.Explores opportunities to control and reduce costs.Living the company values to stay on course toward state...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjE1MTc1Mzk5P3NvdXJjZT1ndW10cmVl&jid=1470652&xid=4215175399
2d
1
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A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Higher Education Coordinator in GautengThe primary requirement for this position is to co-ordinate administrative aspects of the Academic function in the region as they pertain to compliance with academic policy, educational and administrative support to staff and students in educational institutions. In addition, the position will be to plan, organise and execute the day-to-day functions of learning programmes within the PMI Higher Education (HE) Operations Division in the regionNQF Level 52 - 3 years relevant experienceExperience working in an higher education environmentAdministration experience at an education institutionProject management skills and exposure to project management environmentWorking knowledge of MS office with strong Excel skillsProcessAssist Academic Manager with regional accreditation and compliance by upholding policies and proceduresAssist Academic Manager with ensuring compliance in the internal audit conducted by the Academic Director and external audits by the HEQCReview learner and lecturer evaluations and implement remedial action if required, in conjunction with the Academic ManagerCapturing of assessment results and attendance registers per moduleEnsuring effective scheduling of Key Accounts and public classes to maximize profit and in align with the classroom policyLiaise with lecturers regarding lesson plans, assignments and testsPreparation and execution of new courses, or Short Learning Programmes (SLPs) and/or workshopsOrdering of text books and learner guidesCompletion of qualification schedules for certificatesCo-ordination of campus and venue requirementsUpdating all learner records on the Learner Management SystemAdherence to academic policies and proceduresCapturing learner attendance and results into client reportsAssist Academic Manager with maintaining a growing facilitator database of subject matter experts who meet the CHE criterion including induction and evaluationOversee academic aspects of graduationAssist with coordinating the activities of the campus supervisorCo-ordinate and be on the Subject BoardSend communications regarding resource centre activities via the available platforms on campusCo-ordinate and be on the Qualification BoardBe on the Regional Committees, i.e. Quality Assurance, Health and Safety and Teaching and Learning Committees.Assist with preparation of Internal and External AuditsOversee the IT room if applicableAssist with functions at PMIResponsible for the HE archive roomAppoints and trains Invigilators for Pre-assessmentsArranges the Administration of Pre-assessmentsCapture and accuracy check certificate informationDistribute certificates after graduationMaintenance of venues Venue SchedulesEnsure salary claims of facilitators and contractors are processedA
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDU0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793934&xid=1108_184540
2d
1
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The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned.
Responsibilities:
Coaching
Daily coaching feedback monitored and sent to Team Leaders and Operations to ensure tractionInternal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns)
Client Feedback & Alignment
Escalations (Client Journeys) done daily (call analysis of query)
Reporting
Weekly reporting of CEO escalations that are analysedCalibration Weekly reports prepared and sent to the Client (every Friday)Biweekly quality reporting to the international quality teamMonthly repeat call analysis reportMonthly top ten agents incurring the highest repeats (deep analytical report)
Quality Assurance
Daily Quality Assessments completed (the number of Assessments is dependent on various and /or other more urgent requirements that may be expected of me)Weekly Detailed Quality Report (sent every Tuesday to Operations & Team)Weekly call listening sent by the client to analyseCalibration sessions (voice of our clients) held every Tuesday, Wednesday & Friday
Skills & Competencies:
Must be a people’s personMust be passionate about other people’s development and growth potentialMust be comfortable facilitating reports, analysis & elaborate presentations during trainingPresent and communicate informationCoping with pressures and setbacksDelivering results and meeting client expectationsExcellent administrations skillsAttention to detailGood verbal communication skillsExcellent adherence and QA scores
https://www.ditto.jobs/job/gumtree/2335799612?source=gumtree
2d
1
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Client based in Johannesburg seeks the services of Sales & Marketing Executive.
DUTIES:
Arrange appointments with customers – minimum of 16 calls per week.Existing client list of customers to be serviced.Bookings for all Trades on In-house systemsUpdating RFA’s timeously as per agreed rates to customersEnsuring freight rates, free time agreements and additional charges are updated on In-house systems prior to freight desk invoicing clientsApplication for DG/Hazardous cargoApplication for detention and demurrageApplications for freight collect at PODMonitoring of vessel tonnages and loadingsAssisting customers with E-service login / booking creation.Distribution of sailing schedules for all services.Distribution of all marketing relating notices to the customers.Discuss & promote current PIL trade routes with customers - imports and exportsDiscussions on competition informationWeekly call plan submitted by lunch time on Friday for clients to be visited for the following weekMaintain existing business and vigorously develop new customers – imports and exportsSending quotations to customers – imports and exports must be done in writing and filed in customer file within 24 hoursRespond to emails within 24 hoursFollow up on holding messages to principalsWeekly sales report on customers visited for the week and feedback by 10h00 each FridayAttending marketing meetings with customers/managementExport customer statsMonthly Far East / X-trade reportReport on import liftingsReport on export liftingsComparisons to previous monthReport back on competition on this tradeReport on target and tender accounts, i.e. volumes YTDRate negotiations for imports and exports for the various trade areas that PIL service and follow up on quotesSurvey reports as needed for new tradesUpdating partner codes – for import customersEntertain customers at rugby, cricket, lunches, shows, etc. after hours or during weekendsFollow up on sales leads from Port of Load and contacting customers.Following up on sales leads locally from freight forwarders, shippers, and exportersAssist with conference preparation.Follow up on tele sales reports dailyFollow up on outstanding monies – demurrage, short payments from import and export customersConsistently offer customers excellent service levelsAssist Marketing team when staff are on leave or sick leaveFiling
Core Knowledge & Skills:
Matric + 5 years extensive ships agency experience in all tradesShipping training coursesSales and Ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTIxMDc5MDI5P3NvdXJjZT1ndW10cmVl&jid=1200064&xid=2521079029
2d
1
SavedSave
Shape the way our customers drive and increase their business success by introducing innovative solutions that are impactful. This integral team member will be a leader for our Solutions Engineering team and provide coaching and mentorship of Solution Engineers around demo delivery, proof of concepts, technical feasibility of the proposed solution, and subject matter expertise for our product suite.
Primary Responsibilities for the Role
Provides direction and specialist knowledge in applying the technology/application to client business.Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.Drive the product strategic growth of F&B solutions.Design, Develop and implement new solutions that meet customer requirements.In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses.Support the performance management process with the Solutions Engineering team including activities such as goal planning, professional development, and annual reviews. Responsible for team motivation, retention, and career planning.Work closely with sales management peers around deal strategy, progression, prioritization, and resourcing.Must be able to provide updates of progress and challenges to the Executive committee.Design, develop, troubleshoot and debug software programs for databases, applications, and toolsFacilitation of customer product/application understanding through discovery, presentations and demonstrations; provision of support throughout the entire sales cycle right through to customer go-live.Build and maintain a deep knowledge set of solutions offerings against major competitors, working directly with executive team and conducting market research to keep current.Focuses on large or complex sales opportunities that need creative and complex solutions.Attend any relevant meetings on customer premise or at a Micros location as and when required.Attend any relevant training course which is set to improve knowledge on the company’s or associated applications
Produce high quality documentation of a technical nature
Minimum Qualification and Experience Requirements
Education & Qualification
A thorough understanding of Micros products including, but not limited to, RES, e7 and Simphony.Discovery skills to liaise with customers to understand their business challenges, configure & run complex evaluation labs and drive them to a technical winExcellent persuasive presentation skills in order to present technical solutions to prospects and existing customers.Provides direction and specialist knowledge in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjE1NzMxMzg/c291cmNlPWd1bXRyZWU=&jid=1156100&xid=761573138
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At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
What You’ll be DoingDo you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
We’re looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You’ll
Inspire and motivate learners to reach for amazingMentor and coach new hires within client training goals and time framesBring your interest in helping others to start their career journeys successfullyDeliver high quality client product training
What You Bring to the Role
High school diploma or equivalent2 years or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasksComputer savvyEncouraging coaching skillsWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Zoom or ability to learn technology quickly
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes... all the competitive compensation, performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you, including a basic salary of R 22 500, plus a R2000 medical aid contribution to a Discovery Health plan of your choice and...
https://www.ditto.jobs/job/gumtree/3369871953?source=gumtree
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Position: Stock Co-Ordinator
Location: Cape Town
Reporting To: Department Manager
Purpose:
The purpose of this job is, to manage the day-to-day maintenance of stock levels within the inventory parameters on the stock system and monitor merchandising and housekeeping standards of stock on shelves in such a way that stock discrepancies are reduced in order to minimize losses. In addition this includes ensuring that stock corresponds with stock on hand that’s recorded on the stock system used and investigate issues that arise in such a manner it ensure the continuous availability of stock.
Key Responsibilities:
Investigate stock transfers errors in various departments as well as liaise with the stock controllers across the relevant branches to check stock on hands against computer stock.Liaise with the stock controller on a daily basis where there are stock discrepancies in the departments after investigations was done and have the stock adjusted accordingly.Assist the stock controller with the checking of credits and faulty good returned from the various branches.Ensure spot checks are done on department stock takes done by the various departments in the Distribution Centre.Comply with Health and Safety standardsParticipate in perpetual stock takes.Ensure housekeeping of work area.Perform any work-related tasks as delegated by superior.
Requirements:
Matric or 3 x Completed Intercept courses equating to total of 120 credits3 years in stock related function2 years experience in the industryIn-house entry level merchandising standardsDemonstrate 95% accuracy in stock countsAbility to handle pressureAbility to communicate effectively (verbal & written)Completed merchandising trainingPlanning, time management & organising skillsPolicy and procedure drivenAccuracy, discipline and motivation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjU4MTgzNDIxP3NvdXJjZT1ndW10cmVl&jid=948441&xid=1658183421
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Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in July 2023!
WHY PKF?
To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet the needs of such a diverse clientele lies in the breadth and depth of our team.
We create a positive workplace setting which has cultivated talent through offering opportunities, mentorship, training and, above all, celebrating employee diversity.
Not only do we offer a career with one of South Africa’s most respected accounting firms, but we also offer mentorship and on-going training, generous benefits, and a nurturing, dynamic work environment designed to challenge and motivate. When you join PKF, you join an international network of like-minded firms that share similar values with regards to people investment and people development.
PKF is one of the largest mid-tier accounting networks in the country, making us big enough to provide an excellent career foundation, and small enough for you to make a difference. Develop your true potential and receive unique opportunities needed for your personal growth and development as a trainee accountant!
Minimum requirements
Postgraduate Diploma in Accounting (PGDA) or currently enrolled for Postgraduate Diploma in Accounting (PGDA)A good academic recordGood communication skills
To apply, upload the following
Your full CVCopy for your full academic recordsCopy of your matric certificateCopy for your identity documentPlease ensure that you provide all the required documents to avoid rejection of your application
Duties and responsibilities of a trainee accountant
Diligently serve the training office in the profession of a CA(SA) or AGA(SA) and, where applicable, an RA;Diligently pursue his studies in the theory and practice of the profession and notify the training officer immediately should he cease to be registered for a course that would lead to the eventual award of an accredited degree or an accredited bridging program;Not engage in any other business or occupation during the currency of his training contract without the express written authority of the training officer;At all times keep the affairs of the training office and its clients confidential and not breach any codes of professional conduct, disciplinary rules or by-laws that apply to the profession of a CA(SA) or an AGA(SA) and, if applicable, an RA;Comply with the provisions of these Regulations;Comply with the training office policies and p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NTk4NzUyNzg/c291cmNlPWd1bXRyZWU=&jid=1502309&xid=459875278
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Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2024!
WHY PKF?
To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet the needs of such a diverse clientele lies in the breadth and depth of our team.
We create a positive workplace setting which has cultivated talent through offering opportunities, mentorship, training and, above all, celebrating employee diversity.
Not only do we offer a career with one of South Africa’s most respected accounting firms, but we also offer mentorship and on-going training, generous benefits, and a nurturing, dynamic work environment designed to challenge and motivate. When you join PKF, you join an international network of like-minded firms that share similar values with regards to people investment and people development.
PKF is one of the largest mid-tier accounting networks in the country, making us big enough to provide an excellent career foundation, and small enough for you to make a difference. Develop your true potential and receive unique opportunities needed for your personal growth and development as a trainee accountant!
Minimum requirements
Postgraduate Diploma in Accounting (PGDA) or currently enrolled for Postgraduate Diploma in Accounting (PGDA)A good academic recordGood communication skills
To apply, upload the following
Your full CVCopy for your full academic recordsCopy of your matric certificateCopy for your identity documentPlease ensure that you provide all the required documents to avoid rejection of your application
Duties and responsibilities of a trainee accountant
Diligently serve the training office in the profession of a CA(SA) or AGA(SA) and, where applicable, an RA;Diligently pursue his studies in the theory and practice of the profession and notify the training officer immediately should he cease to be registered for a course that would lead to the eventual award of an accredited degree or an accredited bridging program;Not engage in any other business or occupation during the currency of his training contract without the express written authority of the training officer;At all times keep the affairs of the training office and its clients confidential and not breach any codes of professional conduct, disciplinary rules or by-laws that apply to the profession of a CA(SA) or an AGA(SA) and, if applicable, an RA;Comply with the provisions of these Regulations;Comply with the training office policies and proced...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzM1OTU2P3NvdXJjZT1ndW10cmVl&jid=1502308&xid=2335956
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