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Results for call centre in "call centre" in Jobs in Eastern Cape in Eastern Cape
1
Minimum 3 years experience in a leadership and management role within a retentions or sales call centre(Essential)Six or more years experience within a Service IndustryGrade 12Basic knowledge of Resource Planning Principles and coachingStrong sales or Retentions background and experience required
https://www.jobplacements.com/Jobs/R/Retention-Manager-1261436-Job-Search-02-16-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
Key Responsibilities:Contact clients to follow up on outstanding paymentsUpdate and maintain accurate records on internal systemsHandle queries professionally and provide feedback timeouslyPrepare daily/weekly reports on collections progressLiaise with clients and internal teams to resolve account issuesEnsure all documentation is organised and filed correctlyRequirements:Strong administration skills.Fully computer literate.35 years workplace experience.Excellent written and verbal communication in English/ Afrikaans.Valid drivers licence (advantageous, not compulsory).
https://www.jobplacements.com/Jobs/C/Collections-Administrator-1263728-Job-Search-02-18-2026-04-31-04-AM.asp?sid=gumtree
3d
Job Placements
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Worcestor-1257643-Job-Search-01-30-2026-10-01-42-AM.asp?sid=gumtree
22d
Job Placements
1
MARKETING CO-ORDINATOR / EAST LONDON REQUIREMENTSMarketing Degree / DiplomaMinimum 3 years’ experience in a marketing fieldIn depth knowledge of digital marketing including websites, Facebook, Instagram, Tik Tok etcExperience in execution of marketing campaigns including displays and eventsExposure to the motor industry would be advantageousKnowledge of graphic design would be advantageous KEY RESPONSIBILTIESLead Generation & ManagementManaging leads via 3rd Party Platforms and Meyers Website into CMS.Ensuring all used stock is photographed and correctly feeding into these platformsReconciling monthly sales in Pinnacle to CMS including intro sources which will assist withspend allocationsUtilise Pinnacle to extract database info in order to provide leads to the sales teamsWebsiteManage the Meyers Motors website by ensuring Backend updates for new car pricing/ OEMOffers / Aftersales Offers / New Model Releases / Used Car Stock etcSocial Media / Digital MarketingManaging Facebook per OEM RequirementsRun campaigns including boosting spendEnsure correct CI is used when running OEM campaignsClaims / BudgetingLiaise with Sales Managers and OEM to agree quarterly activities and budget. Submit claimsas agreed to OEM’s for paymentCall CentreManage the productivity of the Call Centre ensuring that monthly targets are met foroutbound workshop bookingsOverallProvide support to the Department Managers by executing on the jointly agreed plans on amonthly basisThe above plans could include pamphlets, displays and events amongst othersSalary: Market related including Company VehicleApplication Process:
https://www.jobplacements.com/Jobs/M/MARKETING-COORDINATOR-1205433-Job-Search-07-23-2025-02-00-15-AM.asp?sid=gumtree
7mo
Job Placements
1
Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1205827-Job-Search-07-23-2025-10-36-56-AM.asp?sid=gumtree
7mo
Job Placements
1
We are looking for Native Spanish Sales Agents from Colombia, Argentina and VenezuelaOur client in the wellnessâ??related E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes full guidance and support from the area supervisor, with whom the employee will work closely to manage daily tasks effectively. Requirements for the PositionMust HaveNative Spanish speakerComputer literacyAccess to a PC or LaptopWired LAN internet connection (minimum 50 Mbps or 5G)Headset with microphone (overâ??theâ??head or headband style) Nice to HaveEnglish level B2 (not mandatory)Persuasion skillsEfficiencyMotivationAdaptability Job ResponsibilitiesCustomer Order ProcessingCollect customer information following the questionnairePresent products based on individual customer benefitsAddress customer objectionsOffer product coursesHandle additional objectionsProcess ordersComplete training within the required time frame (1 niche / 4 days) Order Form ManagementCollect information based on the questionnaireEnter customer details, delivery address, and order informationSubmit the form for moderation if software issues arise Customer Feedback HandlingAnalyse customer feedback and determine the appropriate course of actionProvide customer consultationsForward relevant information to the responsible team member Dialogue EvaluationAnalyse and evaluate conversations with customers CompensationFor ColombiaHourly rate: $10,357.14 COP/hourApprox. daily earnings (7 hours/day): $1,450,000 COPBonus for unofficial contract: $378,000 COPCommissions: 2% of purchased itemPaid in crypto, based on the days exchange rate For ArgentinaHourly rate: 3 EUR/hourApprox. daily earnings (7 hours/day): 21 EURBonus for unofficial contract: 180 USDCommissions: 2% of purchased itemPaid in crypto, based on the days exchange rate For VenezuelaHourly rate: 1.8 EUR/hourhttps://www.jobplacements.com/Jobs/R/Remote-Sales-Agents-SpanishPolishItalian-language-1257236-Job-Search-01-29-2026-10-15-54-AM.asp?sid=gumtree
23d
Job Placements
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