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The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients and system integrators. The role focuses on diagnosing and resolving complex technical issues, managing customer expectations, and identifying operational risks to ensure minimal disruption to client processes. By leading on-site and remote support, providing tailored training, and contributing to knowledge base development and marketing initiatives, the Solutions Consultant enhances client outcomes and strengthens AVEVA’s position as a leader in industrial automation and digital transformation.What youll do:Telephonic Support on AVEVA Product RangeDiagnose software configuration problems, integration challenges, or performance bottlenecks in real-time, often under time-sensitive conditions.Guide customers through updates, patches, or workarounds while ensuring minimal disruption to their industrial operations.On-Site Customer SupportTravel to client facilities (e.g., refineries, factories, or power plants) to provide hands-on support for AVEVA solution deployments.Collaborate with on-site teamsManaging Expectations on queries/cases from Customers.Act as the primary point of contact for customer inquiries, setting realistic timelines for resolution based on issue complexity and resource availability.Identifying Risk on QueriesEvaluate incoming customer queries to spot potential risks, such as misconfigurations that could lead to data loss, security vulnerabilities, or operational downtime.Present Training on AVEVA Product Sets, Deliver tailored training sessions—both virtual and in-person—covering AVEVA products like, but not limited to, AVEVA Historian, InTouch SCADA, or AVEVA Engineering.Gather trainee feedback to refine delivery and ensure alignment with customer-specific workflows or industry standards (e.g., ISA-95).Maintain Certification, stay current with AVEVA’s certification programs, such as AVEVA Certified Trainer or PI System Infrastructure Specialist, renewing them as required (typically every 2-3 years).Contribute Towards the Knowledge Base.Author detailed articles, FAQs, or case studies for internal and customer-facing knowledge repositories, focusing on common AVEVA-related challenges and solutions.Share insights from field experiences—like a novel workaround for a PI Data Archive sync issue—to benefit colleagues and reduce redundant troubleshooting.Update documentation with step-by-step guides, screenshots, or video tutorials, ensuring accessibility for non-technical users.Assist in Marketing Activities.Support sales teams by providing technical demonstrations of AVEVA solutions, showcasing benefits like, but not limited to, real-time analyt
https://www.jobplacements.com/Jobs/S/Solutions-Consultant-Aveva-1263510-Job-Search-02-17-2026-23-00-16-PM.asp?sid=gumtree
8d
Job Placements
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An established organisation in the financial sector is seeking an experienced Service Desk Lead to join their team. This role offers an excellent opportunity for a professional with exceptional verbal and written communication skills to lead a high‑performing support function and advance their career within a respected, well‑structured environment. Youll play a key role in driving service excellence, supporting users, and contributing to the organisations overall IT success. Your:Education: MatricRelevant IT diploma or degreeMinimum of 5 years helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdeskStrong technical knowledge of Office365, MS Teams, Windows OS, EntraID, VPN, etc.IT CertificationsITIL certifiedExperience: Proficiency with service desk or ticketing systems.Knowledge of network and system administration.Customer service orientation and conflict resolution skills.Excellent problem-solving.Critical Competencies:KnowledgeCustomer centric attitudeProficiency in Helpdesk ticketing systemProficiency in Automated client software deployment solutionsAttention to detailAnalytical and problem solving abilityAbility to work well in a team and also autonomouslyProfessional attitude and appearance.Excellent organizational skills.Multi-tasking and time management skills, with the ability to prioritize tasks.Proven industry experience in enterprise monitoring solutionsIndustry experience in managing voice solutionsKnowledge of ITSM principles.Familiarity with ISO 27000 standards.Knowledge of applicable data privacy practices and lawsAbility to develop innovative, practical and sustainable solutions.Show independence and initiative in identifying and solving problems.Plan and prioritize tasks and work for front line support according to agreed timelines.Must be able to work with minimal supervisionHighly motivated and enthusiasticSkills Excellent verbal and written communication skillsAn active / empathic listenerExcellent organisational skills with the ability to multi-taskAbility to manage own time effectively and to be prompt and punctualExperience of working effectively within a team and collaborating with others to achieve a goalDemonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniquesDrive, self-motivation and ability to work under own initiativeKnowledge and
https://www.jobplacements.com/Jobs/S/SERVICE-DESK-LEAD-1264309-Job-Search-2-20-2026-2-13-07-AM.asp?sid=gumtree
6d
Job Placements
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The successful candidate will work across forecasting, pricing, segmentation, customer analytics, automation, and optimisation projects, partnering with senior stakeholders to deliver measurable business impact.Key Responsibilities: Advanced Analytics & Modelling:Design and deploy statistical and machine learning modelsBuild predictive, segmentation, and optimisation modelsDevelop A/B testing frameworks and experimental designDemand Planning & Forecasting:Lead forecasting and allocation system designImprove forecast accuracy and inventory planningDevelop safety stock and demand optimisation modelsCommercial & Strategic Analytics:Deliver pricing, product affinity, and optimisation modelsSupport the commercial strategy with advanced analyticsAutomation & Data Infrastructure:Automate reporting, analytics pipelines, and data workflowsBuild scalable, reproducible analytics frameworksStakeholder Engagement:Translate analytics into business strategyPartner with senior stakeholders across the businessJob Experience and Skills Required:Education:Degree in Maths, Actuarial Sciences, Statistics, Data Analytics, Computer Science, Finance, or a related fieldExperience:3+ years experience in data science, statistical modelling, forecasting, and analyticsDemand forecasting and planning systemsTime-series analysis and predictive modellingCore Skills:Strong SQL skills (queries, joins, validation, and reconciliations)Data cleansing, transformation, and visualization For more exciting Actuarial and Analytics vacancies, please visit:
https://www.jobplacements.com/Jobs/D/Data-Scientist-1261821-Job-Search-02-12-2026-00-00-00-AM.asp?sid=gumtree
13d
Job Placements
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