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Results for customers service jobs in "customers service jobs", Non EE/AA in Jobs in South Africa in South Africa
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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
3d
FROGG Recruitment SA
1
A well-established company and a market leader in their industry based in Brackenfell, is currently looking for a VRV Installer / Project Manager to join their dynamic team in the building services division. This company provides top-quality HVAC solutions to various industries. If you have a passion for installing HVAC systems, ensuring optimal performance, and delivering exceptional service, then this opportunity is for you. The ideal candidate will have a minimum of 8 – 10 years’ experience with the following:Responsibility:You will be responsible for but not limited to:
Technical / Installation Duties:
Install, test, and commission VRV (Variable Refrigerant Volume) HVAC systems according to manufacturer specifications and industry standards
Conduct site inspections to assess feasibility and prepare installation plans
Read and interpret technical drawings, schematics, and wiring diagrams for VRV systems
Troubleshoot and resolve HVAC system issues, including electrical, mechanical, and refrigerant-related faults
Ensure proper handling, storage, and installation of HVAC equipment and components
Maintain accurate records of installations, system configurations, and equipment serial numbers
Project Management Duties:
Plan, coordinate, and oversee VRV installation projects from initiation to completion
Schedule and manage labor, materials, and subcontractors to meet project timelines and budgets
Monitor project progress and ensure compliance with safety, quality, and regulatory standards
Communicate effectively with clients, suppliers, and internal teams regarding project updates, challenges, and requirements
Prepare project reports, progress updates, and documentation for management and clients
Identify and mitigate project risks to avoid delays or cost overruns
Health, Safety, and Compliance:
Ensure adherence to workplace health and safety regulations during installations and on-site activities
Conduct regular safety inspections and enforce safe working practices for all team members
Maintain compliance with local building codes, electrical codes, and HVAC regulations
Team Leadership and Training:
Supervise and mentor junior technicians, providing guidance on installation best practices
Conduct on-site training for staff on VRV system maintenance, troubleshooting, and operation
Foster a collaborative and efficient team environment to optimize project delivery
Additional Responsibilities:
Liaise with suppliers and vendors to source required equipment and materials
Support client handovers by providing system demonstrations and operational instructions
Stay updated with the latest VRV technologies, HVAC trends, and industry innovations
Requirements:
Trade Tested HVAC Technician
Minimum 8 -10 years of experience in the HVAC industry
Extensive knowledge of VRV systems and ability to read technical plans
Computer Literacy – MS Office (Word, Excel, Outlook)
Good understanding of the construction industry
Ability to read plans
Valid driver’s license
Skills:
Good relationship building skills
Excellent planning and organizational skills
Team player and deadline driven
Meticulous attention to detail
Excellent communication & customer service skills
Ability to work independently and as part of a team
Physically fit and comfortable working at heights
Experience from the construction / engineering / LPG industry will be highly adv. This position is available immediately.
Please apply with your most recent resume & supporting documents.
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Salary: R43 000.00 - R35 000.00 Neg
1mo
Edge Personnel
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Our client, a dynamic and forward- thinking construction & property development company based in Durbanville, in search of a Jnr Quantity Surveyor with a minimum of 4 – 5 years’ experience within the residential building industry. The successful candidate will be responsible for managing all aspects related to cost estimation, budgeting and financial control throughout the entire project lifecycle. Working closely with the project team, you will contribute to the successful completion of various construction and development projects in Cape Town.Responsibility:Duties will include, but are not limited to:
Weekly & monthly meetings with all the operational department heads as scheduled
Site Clarification meetings for tenders & quotations as required
Attend meetings to clarify queries with claims, quotations as required
Compiling all the quotations for services rendered to customers for approval
Compiling all tender documents for approval
Analysing all quotations / tenders in terms of viability to price
Setting up of Quotation
Requesting of pricing for materials required for the quotation
Compile Monthly Claims for work done
Follow up on Claim approvals and invoicing
Compile monthly costing reports
Measurement and certification
Estimation
Tender pricing & quantity take-offs
Sub-contractor procurement & appointments
Progress claims & measurement
Programme management
Cost control, variations & EOT administration
Qualifications
Grade 12
National Diploma / B.Tech (Quantity Surveying)
Minimum 4 – 5 years of relevant experience in Quantity Surveying - applicants should have appropriate experience, across a range of projects, with a medium to large construction projects
Computer Literate: MS Office (strong Excel skills) & Candy CSS Software experience will be adv.
Strong tendering & BOQ pricing skills
JBCC contract administration experience (EOTs, variations, progress claims)
Ability to manage multiple projects
Possession of a valid drivers license
Skills:
Be detailed and organized team players with demonstrated delivery in high pressure situations
Strong analytical skills with a keen eye for detail and accuracy
Excellent communication and interpersonal skills, able to collaborate effectively with cross-functional teams
A proactive and organized approach to work, capable of meeting tight deadlines
A team player who can also work independently, taking ownership of assigned tasks
Able to work under pressure
If you are interested in this opportunity, apply with your most recent resume & supporting documents or give us a call.
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Salary: R40 000.00 - R35 000.00
1mo
Edge Personnel
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Good day
My name is shanice padiachy resisidng in Roodepoort horizon view
I am a reliable and motivated professional with experience in customer service and operations support. I have strong communication skills, work well under pressure, and take pride in being professional, efficient, and detail-oriented. I am eager to contribute positively to a team and grow within the organization.
1mo
VERIFIED
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