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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
Telesales RepresentativeLocation: Cpl81 Ltd, Cape Town CBDAbout Us:Cpl81 Ltd is a leading provider of procurement in the Energy & Gas sector in Europe. We are dedicated to helping our customers achieve their goals through innovative solutions and excellent customer service.Job Description:As a Telesales Representative, you will be responsible for contacting potential customers in the UK over the phone to promote and sell our products/services. You will be expected to build relationships with customers, understand their needs, and provide solutions that meet their requirements. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to succeed.Responsibilities:- Contact potential customers via phone to promote and sell products/services- Build and maintain relationships with customers- Understand customer needs and provide solutions- Meet sales targets and goals- Keep accurate records of sales activitiesRequirements:- Previous experience in telesales in the UK or a similar role- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong negotiation and closing skills- Goal-oriented and self-motivatedBenefits:- R10 000- R15 000 Basic Salary, Based on experience - Unlimited Commission structure- Training and development opportunities- Friendly and supportive work environmentIf you are passionate about sales and enjoy interacting with customers, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!Please forward your cv to selwyn@cpl81.comPREVIOUS APPLICANTS NEED NOT REAPPLY.
City Centre
Shop
Manager – Natural & Organic Mattress Company
We are a family owned, proudly South African
mattress manufacturer specialising exclusively in natural fibre sleep
products. We are the only certified manufacturers in South Africa of
organic latex and pure wool beds, offering a healthier alternative to
conventional polyurethane-based mattresses.
We are seeking a Shop Manager who is
passionate about healthy living, natural products, and conscious consumer
choices to represent our brand and manage our retail environment.
The Ideal
Candidate
Has experience in the health foods,
wellness, organic, or allied health products industryIs a genuine advocate of healthy,
natural lifestylesEnjoys educating customers rather than
hard-sellingIs warm, mature, trustworthy, and
confident in a customer-facing roleHas strong retail management and people
skills
Note: We are not seeking candidates from the conventional mattress industry,
as our products and philosophy differ fundamentally from polyurethane-based
sleep systems. We prefer to train someone who already aligns with the health
and wellness sector.
Key
Responsibilities
Managing daily shop operationsProviding informed, consultative customer
serviceEducating clients on the health benefits
of natural fibre mattressesDriving sales while upholding our ethical
and wellness-focused valuesMaintaining high standards of
presentation and professionalism
What We
Offer
A reasonable basic salary plus
commission on salesFull product and sales training at our Cape Town manufacturing facilityOngoing support and development within a
purpose-driven companyThe opportunity to work with truly
natural, health-positive products
If you are passionate about wellness, value natural
materials, and would love to represent a brand that prioritises health over
profit-driven shortcuts, we would love to hear from you.
Sandton
Results for customers service jobs in "customers service jobs", Full-Time, Non EE/AA in Jobs in South Africa in South Africa
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Job Responsibilities 1. Oversee all daily store operations, including sales, inventory, customer service, staff scheduling, and store hygiene to ensure efficient and standardized workflow.2. Set and achieve monthly/annual sales targets, develop sales strategies, analyze sales data, and implement improvement plans to boost store revenue and profitability.3. Lead, train, motivate and manage the store team, conduct regular performance evaluations, and build a cohesive, high-efficiency working team.4. Maintain high-standard customer service, handle customer complaints and feedback professionally to enhance customer satisfaction and loyalty.5. Manage inventory accurately, conduct regular stock checks, control stock loss, and coordinate with the warehouse for product replenishment and return.6. Ensure compliance with company policies, safety regulations and retail industry standards, preventing potential operational and safety risks.7. Collaborate with regional management, report store performance regularly, and execute marketing activities and promotional plans.8. Maintain store image, display and visual merchandising to meet brand standards. Job Requirements 1. Bachelor’s degree or above in Business Administration, Retail Management, Marketing or related fields; 2+ years of retail store management experience is preferred.2. Proven track record of achieving sales targets and driving team performance in retail industry.3. Strong leadership, team management and communication skills; ability to train and inspire team members effectively.4. Excellent customer service awareness and problem-solving skills; able to handle emergencies calmly.5. Proficient in basic office software and retail POS systems; good data analysis capability.6. Detail-oriented, result-driven, with strong sense of responsibility and ability to work under pressure.7. Flexible work schedule, able to work on weekends and holidays as needed.8. Familiar with retail operation processes and industry trends.Please send your resume to the email: cestlav47380237@gmail.com, with the subject line: Retail Store ManagerWe will contact shortlisted candidates for interviews as soon as possible. We are an equal opportunity employer and welcome candidates from all backgrounds to apply!
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A dynamic and innovative company in Hout Bay, has an excellent opportunity for an Office Manager to join their team. This role is integral as you will be responsible for overseeing the day-to-day administrative, financial, and operational functions of the business. This role requires a highly organized and detail-oriented professional with strong industry knowledge, excellent leadership skills, and the ability to manage multiple priorities effectively. Minimum of 4 – 5 years’ experience from the pool industry.Responsibility:You will be responsible for but not limited to:
Manage all office operations to ensure efficiency and smooth workflow
Oversee administrative staff and provide leadership, guidance, and training
Handle customer queries, correspondence, and ensure professional client service
Manage supplier relationships, orders, and stock control related to swimming pool materials, equipment, and chemicals
Oversee financial administration including invoicing, quotations, job cards, and reconciliations
Coordinate schedules, job planning, and logistics with installation and maintenance teams
Ensure compliance with health and safety requirements and company policies
Prepare and present regular reports to management on operational performance
Implement systems and processes to improve efficiency and service delivery
Education:
Matric / Grade 12
Diploma / Certificate (Admin / Bookkeeping) will be adv.
Minimum 4 -5 yeas’ proven experience in office management or a senior administrative role (preferably within the swimming pool)
Proficiency in MS Office (Word, Excel, Outlook) & QuickBooks / Xero Accounting
Strong understanding of the swimming pool industry, products, and services
Skills:
Excellent organizational, time management, and problem-solving skills
Strong leadership abilities with experience in managing teams
Excellent communication and interpersonal skills (English & Afrikaans)
Professional and customer-focused
Detail-oriented with strong follow-through
Results-driven and proactive
Ability to work independently and handle high-pressure situations.
If you are up for a challenge, apply with your most recent resume, supporting documents or give us a call on (021) 205-7569.
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Salary: R20 000.00 - R19 000.00 Neg
1mo
Edge Personnel
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Job Title: Golf Simulator Manager / Front Desk Coordinator
Location: [Insert location]
Employment Type: Full-time / Part-time
Job Overview
We are looking for a friendly, organised, and reliable individual to manage day-to-day operations at our Golf Simulator facility. The role involves customer service, basic facility management, booking coordination, and ensuring a smooth, enjoyable experience for all clients.
Key Responsibilities
Welcome and assist customers in a professional and friendly manner
Manage bookings, payments, and memberships
Operate and monitor golf simulator software and equipment
Ensure the simulator area is clean, safe, and well maintained
Handle customer queries, complaints, and basic troubleshooting
Manage stock (beverages, accessories, cleaning supplies if applicable)
Open and close the facility as required
Promote specials, events, and memberships to customers
Liaise with management regarding daily operations and reports
Requirements
Excellent communication and customer service skills
Basic computer literacy (booking systems, POS)
Organised, responsible, and able to work independently
Reliable and punctual
Interest in golf or sports (advantage but not essential)
Previous experience in hospitality, retail, or front-desk roles is beneficial
Personal Attributes
Friendly and approachable
Professional appearance and attitude
Good problem-solving skills
Ability to multitask in a fast-paced environment
Trustworthy and detail-oriented
Working Hours
Flexible shifts including evenings and weekends
Salary
Market-related / Based on experience
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VERIFIED
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Job Description: Site Supervisor Company: Sensational Blinds and Flooring Location: Johannesburg Position Type: Full-Time Role Overview: This is a dynamic, hands-on role requiring a mix of technical precision, team leadership, and top-tier customer service. Key Responsibilities 1. On-Site Installation Oversight
Coordinate and supervise the daily activities of the installation teams.
Provide hands-on assistance and technical guidance during complex installations.
Ensure all safety protocols are followed on-site to protect both staff and client property. 2. Quality Control & Assurance
Conduct rigorous post-installation inspections to ensure work meets company specifications.
Identify and resolve any installation errors or product defects immediately.
Maintain a "zero-snag" mindset to minimize return visits. 3. Site Measurement & Technical Assessment
Visit new project sites to take precise measurements for blinds, curtains, and various flooring types (Laminate, Vinyl, Hardwood, etc.).
Assess site conditions (wall levels, floor dampness, window recesses) to identify potential installation challenges before the order is finalized. 4. Customer Satisfaction & Liaison
Act as the primary point of contact for clients during the installation process.
Address client concerns or questions professionally and empathetically.
Conduct final "walk-throughs" with customers to ensure they are delighted with the result. Requirements & Qualifications
Experience: Minimum of 2 years in the blinds/flooring industry or high-end interior fit-outs.
Technical Skills: Expert ability to use measuring tools (laser levels, tapes) and read architectural drawings.
Leadership: Proven experience managing small teams or contractors.
Detail-Oriented: A "perfectionist" eye for alignment, finishing, and cleanliness.
Communication: Strong verbal and written communication skills for reporting and client interaction.
License: Valid Driver’s License (essential for site visits). Why Join Sensational Blinds and Flooring?
We believe in transforming spaces and exceeding expectations. You’ll be joining a team that values craftmanship and provides the tools and support needed to take pride in every project you touch. Attractive salary package for selected candidatessend your resume to sensationalgm@gmail.com
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