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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
AUTO
CARE CENTRE IS HIRING – FLOOR MANAGER / HR DutiesAuto
Care Centre is a well-established automotive care business known for high
standards, quality workmanship, and a strong team culture. As we continue to
grow, we are looking for an experienced Floor
Manager / HR professional to strengthen our leadership team.This
is a hands-on leadership
role for someone who can lead people confidently, maintain
discipline and standards, and help drive performance on the floor while
supporting HR functions.Key
Responsibilities:
✔ Oversee daily floor
operations and team productivity
✔ Manage staff
performance, accountability and workplace standards
✔ Recruitment,
onboarding and staff development
✔ Assist with HR
processes, communication and team structure
✔ Work closely with
management to build a high-performing team cultureWho
we are looking for:
• Proven experience in management and/or HR leadership
• Strong leadership presence and ability to guide teams firmly but fairly
• Confident decision-maker with a practical, solutions-driven mindset
• Highly organised, reliable and professional
• Comfortable working in a fast-paced, hands-on environment
• Someone who leads by example and takes ownership of resultsRequirementsPrevious experience in a similar role will be an advantageExperience in Health &
SafetyStrong work ethic and willingness to learnAbility to work under pressure and solve problems that ariseReliable, punctual, and honestValid driver’s licence and own transport. Full-time position
Strand
Start ASAPThis
opportunity suits someone who wants to be part of a growing business and make a
real impact through strong leadership and people management.
Send your CV to: info@autocarecentre.co.za
Strand
WASH BAY MANAGER.
Strand,
Western Cape
Full-Time
| Permanent Position
We
are looking for a strong, hands-on Wash Bay Manager to lead and control our
wash bay operations.
We
are not looking for someone to simply “supervise.”
We
are looking for someone who can take ownership, drive performance, manage
staff, and maintain high standards every single day.
Minimum Requirements:
Proven experience in a supervisory or management role (automotive
industry preferred).Strong leadership and staff management skills.Ability to work under pressure and meet daily targets.High attention to detail and quality control.Good communication and problem-solving skills.Sober habits & professional conduct.Valid driver’s license.
Key Responsibilities:
Manage and control daily wash bay operations.Supervise and motivate wash bay staff.Ensure quality standards are consistently maintained.Monitor productivity and implement daily performance targets.Maintain discipline, cleanliness, and workflow efficiency.Report directly to senior management.Stock control and basic operational oversight.All management duties related to the wash bay department but not
limited to the above.
What We Expect:
Leadership, not excusesSolutions, not complaintsHigh standards, not shortcutsAccountability, not supervision only
If
you are confident in your ability to manage people, maintain standards, and
deliver results — we would like to hear from you.
Send
your CV to: info@autocarecentre.co.za
Only serious, experienced
candidates will be considered.
Strand
Telesales RepresentativeLocation: Cpl81 Ltd, Cape Town CBDAbout Us:Cpl81 Ltd is a leading provider of procurement in the Energy & Gas sector in Europe. We are dedicated to helping our customers achieve their goals through innovative solutions and excellent customer service.Job Description:As a Telesales Representative, you will be responsible for contacting potential customers in the UK over the phone to promote and sell our products/services. You will be expected to build relationships with customers, understand their needs, and provide solutions that meet their requirements. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to succeed.Responsibilities:- Contact potential customers via phone to promote and sell products/services- Build and maintain relationships with customers- Understand customer needs and provide solutions- Meet sales targets and goals- Keep accurate records of sales activitiesRequirements:- Previous experience in telesales in the UK or a similar role- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong negotiation and closing skills- Goal-oriented and self-motivatedBenefits:- R10 000- R15 000 Basic Salary, Based on experience - Unlimited Commission structure- Training and development opportunities- Friendly and supportive work environmentIf you are passionate about sales and enjoy interacting with customers, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!Please forward your cv to selwyn@cpl81.comPREVIOUS APPLICANTS NEED NOT REAPPLY.
City Centre
Results for customer service service jobs in "customer service service jobs" in Jobs in South Africa in South Africa
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Key Performance AreasBooking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.Appointment Scheduling: Use dealership management software or scheduling systems to book appointments, ensuring efficient allocation of service bays and technicians time.Service Recommendations: Provide customers with recommendations for routine maintenance based on mileage, manufacturer guidelines, and vehicle inspection results.Confirmations and Reminders: Confirm scheduled appointments with customers via phone, email, or SMS and send appointment reminders to reduce no-shows and ensure timely arrivals.Documentation: Maintain accurate records of appointments, service requests, customer information, and service histories in the dealerships database or CRM system.Coordination with Service Department: Liaise with the service department to ensure they are adequately staffed and prepared for scheduled appointments, including parts availability if needed.Upselling and Cross-selling: Identify opportunities to upsell additional services or products based on customers vehicle maintenance needs and dealership promotions.Customer Satisfaction: Ensure a high level of customer satisfaction by providing excellent service, addressing concerns or complaints promptly, and following up with customers post-service to ensure their expectations were met.Administrative Tasks: Assist with general administrative duties such as filing paperwork, processing payments, and maintaining a clean and organized workspace.Team Collaboration: Collaborate with other dealership staff, including service advisors, technicians, and parts department personnel, to ensure smooth operations and customer satisfaction.Compliance: Ensure compliance with dealership policies, procedures, and industry regulations related
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1252598-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
15h
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Job DescriptionProvide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction.Location: Century City, Cape TownKey ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial. Application Process:
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1267996-Job-Search-3-3-2026-9-06-58-AM.asp?sid=gumtree
15h
Job Placements
1
1
1
This role supports the Product Support team and technicians by ensuring best management practices are followed.Key responsibilities include:Meeting performance criteriaAchieving service delivery objectives.Following procedures and promoting a customer-focused service.Implementing and maintaining actions aligned with the companys strategic vision.Schedule, plan, and communicate the technicians service activity to relevant staff member(s) and customers.Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech.Following up on all WIP jobs in progress, dailyFollow up daily on all work-in-progress (WIP) jobs.Handle customer calls, complaints, and queries, ensuring they are addressed and communicated back to customers.Plan and arrange for machines to be brought to the workshop, assign technicians, and oversee the process until the machine is delivered.Coordinate with internal customers, as well as the New and Used Sales and Rental departments.Compile a monthly sustainability report.Invoice completed jobs within three working days, ensuring jobs are opened and closed according to company standards, with accuracy and timeliness.Submitting of tax invoices and job cards to customers for chargeable & maintenance workPreparing quotations, submitting, following up with the customers, and submitting to Product Support to follow up on order numbers.Must-have requirements:Grade 12 / Matric + 3 years relevant experience.A National Diploma in Business Management is an advantage.Advanced/expert computer literacy in MS Outlook, Word, and Excel.Minimum of 3 years working experience working closely with technicians within the automotive industry or material handling or logistics industry or similar.Maintaining and updating information on the database.Excellent communication skills.
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4d
Job Placements
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Are you the kind of person who fixes it before anyone else even spots the problem?Do you thrive on independence, problem-solving, and delivering top-tier customer service?If yes this opportunity is calling your name.What Youll Be DoingAs the Field Services Engineer, youll be the trusted technical expert on the ground the go-to professional who keeps mission-critical equipment running smoothly.Your day-to-day will include:Field Service and Preventative MaintenanceTroubleshooting and technical supportStrong customer service skills neededAble to work independently and remotelyExcellent problem-solving skillsExperience with cash automation solutions will be an advantageMust have own reliable vehicleMust reside around Gauteng area preferably in Pretoria
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5d
Job Placements
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Key Responsibilities Ensure OTIF deliveries and resolve delivery/return issues.Oversee accurate processing of returns, credits, and documentation.Lead, coach, and manage the customer care team.Improve customer service processes and drive continuous improvement.Build strong relationships with internal stakeholders.Prepare service performance reports and provide insights for improvementMinimum RequirementsMatric (Supply Chain/Logistics qualification advantageous)35 years experience in customer service or supply chainStrong knowledge of order fulfilment, deliveries, and returnsExperience with process optimisation and SOP developmentProficiency in ERP systems (Syspro) and MS ExcelStrong leadership, communication, and problemâ??solving abilitiesStrong planning and organisingAnalytical and processâ??improvement focusAbility to perform under pressureIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
https://www.jobplacements.com/Jobs/C/Customer-Care-Team-Leader-1265940-Job-Search-02-25-2026-04-13-19-AM.asp?sid=gumtree
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Key ResponsibilitiesDevelop and execute territory action plans to achieve and exceed sales targets.Promote and sell aftermarket service products (repairs, service plans, overhauls, audits, and advanced services).Grow service contract penetration and increase serviced equipment relative to installed base.Prospect for new business and expand the customer base within the assigned area.Conduct regular customer visits and maintain strong customer relationships.Follow up on leads, quotations, opportunities, and orders.Maintain accurate records and pipeline management in CRM (C4C).Prepare and submit sales performance and customer feedback reports.Minimum RequirementsGrade 12 (Matric).Technical or Sales & Marketing qualification (advantageous).34 years experience in customer service or technical sales.Industrial compressor industry experience.CRM system experience.Proficient in MS Office.Strong sales, communication, and organizational skills.
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8d
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Are you passionate about shifting lives? Global Direct is looking for motivated individuals to join their direct sales team A dynamic Direct Marketing company based in Springs CBD is looking to add to their fast-expanding sales team, Looking for relationship builders, brand ambassadors and individuals with a naturals sales ability. Skills: Excellent communication, Interpersonal, customer service skills and the ability to work under pressure. Experience and Qualifications-Matric certificate, NQF level 4 or higher-South African ID-Smart Phone
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6d
Job Placements
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
9d
Job Placements
1
Purpose of the position:To provide friendly and speedy customer services ensuring that cash sales and EFT transactions are completed accurately and efficiently.Preferred Requirements:Matric (Basic Maths)1-year Retail Cashier experienceExcellent communication skillsComputer Literacy (Word & Excel)Ability to work under pressureKnowledgeCustomer ServicesCustomer ComplaintsProduct & Pricing knowledgeCustomer refunds & exchanges (Manager Authorization)General HousekeepingGeneral Administration
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5d
Job Placements
1
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key ResponsibilitiesOperational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, engaging and productive
https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-Hartbeespoort-1268476-Job-Search-03-04-2026-07-00-14-AM.asp?sid=gumtree
5h
Job Placements
1
Our workshop in Hillcrest, Kwa Zulu - Natal, is looking for a Workshop Manager.
MUST have a valid drivers license!
Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etcc, will be given preference.
Requirements:
Must be able to speak English and Zulu
Customer service skills
Communication skills
Comprehension skills
Mechanical expertise
Troubleshooting skills
Math and writing skills
Computer skills
Automotive Service Advisor.
Salary, negotiable + Commissions
Working Hours: Mon-Fri 07:00-17:30
Sat 07:30-13:00
Start Date: ImmediatelyResponsibility:Greeting customers and directing vehicles to an available technician.
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
Answering customer questions about service outcomes and consulting with technicians when necessary.
Informing customers about potential cost savings and warranty protections.
Assisting customer with quotations and bookings.
Overseeing and managing the service center’s scheduling and workflow.
Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
Control and monitor productivity workshop technician.
Ensure that parts arrive on time.
Ensure that the technician comply with their Check List.
Ensure that all staff complete their daily Productivity Report.
Ensure that all work is carried out safely.Salary: R12000Job Reference #: CARtimeConsultant Name: CARtime KwaZulu Natal
5d
CARtime
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