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Results for customer service manager in "customer service manager" in Jobs in South Africa in South Africa
1
Minimum requirements for the role:A diploma or higher qualification in Mechanical or Electrical Engineering or a Management-related degree is essential for this role.Previous experience having worked in a Service Management role within an electrical or related industry is essential for the role.The successful candidate must have managed and overseen a Technical Services team who call on external customers.Must have strong customer orientation with a proven track record in service management.The successful candidate will be responsible for:Leading, mentoring, and training electrical / Instrumentational service technicians and support staff and overseeing the service department, ensuring optimal service delivery, customer satisfaction, and efficient team management. Addressing customer enquiries, complaints, and service requests professionally.Ensuring a high level of customer satisfaction through quality service.Building and maintaining strong customer relationships with very senior Key Accounts.Overseeing daily service department operations, including workflow and quality control.Implementing process improvements to enhance efficiency and effectiveness.Managing the service departments budget, including labour, parts, and overhead costs.Analysing financial performance and identifying opportunities for cost savings and revenue growth.Preparing and presenting financial and operational reports to senior management.Identifying and implementing strategies to enhance service quality and efficiency.Salary package, including benefits, is highly negotiable depending on experience gained.
https://www.executiveplacements.com/Jobs/T/Technical-Service-Manager-Electrical-Instrumentati-1271728-Job-Search-03-13-2026-10-34-07-AM.asp?sid=gumtree
2d
Executive Placements
1
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Duties and Responsibilities:Manage and oversee a team of case managers to ensure efficient resolution of customer inquiries and concernsImplement and maintain customer service standards to achieve high levels of customer satisfactionAnalyze data and trends to identify areas for improvement in processes and customer service deliveryDevelop and implement strategies to enhance customer experience and loyaltyCollaborate with other departments to address customer issues and improve overall operationsQualifications:Bachelors degree in Business Administration, or related fieldSkills:Strong leadership and people management abilitiesExceptional problem-solving and decision-making skillsProficiency in operational management and analytical reportingExcellent communication and interpersonal skillsExperience in coaching, training, CRM, and relevant technologies
https://www.jobplacements.com/Jobs/C/Customer-Care-Senior-Case-Manager-1270089-Job-Search-03-09-2026-10-28-58-AM.asp?sid=gumtree
6d
Job Placements
1
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We are seeking a dynamic Service Centre Manager with strong organisational skills and a background in electronics to lead our Gauteng operations.The RoleWe are looking for a hands-on Manager who has the depth in inventory management and an electronics background. You will be required to ensure that every repair workflow is seamless and every customer interaction is handled with transparency and professionalism. By mastering the balance between technical understanding, customer centric service and inventory control, you will ensure our technicians repair competently.Key Responsibilities Customer Experience & Service ExcellenceCustomer Journey Ownership: Design and oversee the end-to-end customer journey, from initial enquiry to post-repair follow-ups.Resolution Management: Act as the primary point of escalation for complex technical queries or customer concerns, resolving them with empathy and a customer-first mindset.Feedback Loops: Implement and monitor customer satisfaction metrics (NPS/CSAT) to identify areas for continuous service improvement. Workflow Optimization & Technical LeadershipProcess Engineering: Refine operational procedures to eliminate bottlenecks and reduce repair turnaround times.Technician Support: Lead a team of electronics technicians, fostering a culture of high-performance and technical precision.SLA Compliance: Ensure all service delivery aligns with strict Service Level Agreements and quality standards (e.g., ISO, IPC). Strategic Inventory ManagementInventory Precision: Maintain a detailed understanding of electronic components and spare parts to prevent stockouts while minimising excess.Data-Driven Ordering: Use demand forecasting and historical usage data to automate and refine procurement cycles.Audit Control: Conduct regular stock audits and cycle counting to ensure 100% physical-to-digital inventory accuracy.RequirementsBackground: Experience in the Electronics industry. Speaking the language of the technical repairs is advantageous.Location: Based in Gauteng, South Africa.Skills:Proven ability to implement service workflows.Strong proficiency in inventory management software.Exceptional communication and interpersonal skills.Experience: 5+ years in a management role, specifically within a service or repair environment.
https://www.executiveplacements.com/Jobs/S/Service-Centre-Manager-Gauteng-1270846-Job-Search-03-11-2026-05-00-33-AM.asp?sid=gumtree
5d
Executive Placements
1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, engaging and productive working e
https://www.jobplacements.com/Jobs/S/Store-Manager-Worcester-1270469-Job-Search-03-10-2026-09-00-15-AM.asp?sid=gumtree
5d
Job Placements
1
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We are seeking a highly motivated and experienced Front of House (FOH) Manager to oversee the daily operations of our restaurant and tasting room. The ideal candidate will be passionate about hospitality, wine, and food service, with a strong focus on delivering exceptional guest experiences. You will be responsible for managing FOH operations, supervising staff, and ensuring the highest standards of customer service, safety, and compliance.Key Responsibilities:Operational Management: Coordinate daily FOH operations, ensuring smooth service flow and adherence to quality standards.Customer Service: Deliver superior service, manage guest experiences, respond efficiently to customer complaints, and maximize customer satisfaction.Staff Management: Supervise and schedule shifts, conduct performance appraisals, train staff on customer service best practices, and motivate the team to perform at their best, especially during peak hours.Financial Management: Assist with financial reporting duties, including expense reports, budget management, and inventory control.Compliance: Ensure compliance with health, sanitation, and safety regulations, and manage food safety protocols.Guest Engagement: Promote wine sales, manage reservations, host guests, and upsell pairings and wine farm activities.Event Coordination: Oversee organising functions and events, coordinating with relevant departments for stock and operational requirements.Continuous Improvement: Regularly review FOH operations and staff performance to identify opportunities for improvement and implement necessary changes.Qualifications and Skills:Experience: Minimum of 3-5 years in a supervisory or management role in the hospitality industry, particularly in a high-volume restaurant or tasting room environment.Education: Matric certificate requiredSkills: Strong leadership, communication, and interpersonal skills; good customer service; attention to detail; financial acumen including budgeting and cost management; knowledge of food safety and inventory management; proficiency in restaurant management software (e.g., POS systems, OpenTable, DinePlan).Additional Requirements: Must be able to work flexible hours, including evenings, weekends, and holidays; ability to multitask and remain calm in stressful situations; strong problem-solving skills; passion for wine and food.Benefits:Competitive salary based on experienceOpportunities for growth and development within the companyTraining and support in a dynamic and professional environment
https://www.jobplacements.com/Jobs/F/FRONT-OF-HOUSE-MANAGER-1271259-Job-Search-03-12-2026-07-00-15-AM.asp?sid=gumtree
4d
Job Placements
1
Purpose of the RoleThe PA / Assistant to Head of Customer Service is responsible for providing comprehensive support to the HoCS and Customer Service Team and managing the departments operations, including handling of the daily required duties and supporting with planning and distributing information and to optimize workflow procedures in the office. Point of reference for all queries, requests or issues related to the Customer Service department. Requirements:Matric is essentialPost-matric Diploma or Higher Certificate in a related secretarial/ administration discipline. Minimum 5 years experience in a similar position, within a pressured, customer-centric environment. Well-developed numeracy and literacyDutiesAssist HoCS and customer service department in managing daily operations to ensure positive, safe and profitable working environment. Maintain general company record system to uphold accurate files.Serve as the primary point of contact for internal and external colleagues on all matters pertaining to the Head of Customer ServiceProvide gatekeeper and gateway role, providing a bridge for smooth communication between the Head of Customer Service and staffComplete a broad variety of administrative tasks that facilitate the HoCS ability to effectively lead the customer service department, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense claimsOperational responsibility for Administrative TeamInternal communicationCompose letters, memos and emailsCollecting information with regards to financial reportingAnticipate HoCS needs in advance of meetings, conferences, etc.Coordinate all meetings and assist with staff meetings and events as neededManage all aspects of departments office services. Evaluate and assist in developing office policies and procedures for improved work flow and anticipate future needs as organization grows.Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of Customer Service departmentCompose presentationsCommercial project managementVerify expense claimsCustomer accounts managementCredit application and Supplier managementManagement of housekeepingEmployee management recordsRespond to queries in person, via telephone or emailPerform administrative task, incl. filingDealing with post, courierMaintaining filing systemsProvide event management support as requestedOther
https://www.jobplacements.com/Jobs/P/PA-Assistant-to-Head-of-Customer-Service-KZN-1269859-Job-Search-03-09-2026-04-17-52-AM.asp?sid=gumtree
7d
Job Placements
1
We are seeking a high-energy Customer Service & Repair Operations Manager to lead our Gauteng-based service hub. This isnt just a desk job—it’s a role for a technically-minded leader who understands that exceptional customer service is built on the foundation of efficient repair cycles, inventory precision, and workflow management.You will bridge the gap between technical repair teams and our customers, ensuring every electronic product is diagnosed, repaired, and returned with speed and quality.Key ResponsibilitiesRepair Excellence & Technical OversightOversee the end-to-end repair process for consumer and industrial electronics.Monitor repair quality to reduce re-works and ensure adherence to ESD (Electrostatic Discharge) and ISO quality standards.Troubleshoot complex technical escalations and provide mentorship to the technician team.Strategic Inventory ManagementMaintain optimal stock levels of critical electronic components.Maintain and manage the real-time tracking systems to prevent stockouts, theft and manage component life cycles/obsolescence.Workflow & Process OptimizationManage the daily workshop workflow to target a 3-day turnaround time on standard repairs.Use our POS to track ticket queues, technician productivity, and job completion times.Coordinate between the front-of-house (service desk) and back-of-house (workshop) to ensure transparent customer updates.Customer Relationship ManagementAct as the primary escalation point for complex technical queries, providing professional and jargon-free solutions.Analyse the department for to identify and fix bottlenecks in the repair workflow.Requirements & QualificationsTechnical Background: A National Diploma or Degree in or a related technical field is essential.Experience: 3–5 years in a managerial role within a technical service, electronics manufacturing, or repair environment.Inventory Expertise: Proven experience using ERP systems (e.g., NetSuite) or specialized inventory software for part-level tracking.Leadership: Strong ability to manage and motivate a team of technicians and support staff in a high-pressure, fast-paced environment.Operational Skills: Excellent understanding of workflow mapping, resource allocation, and quality control procedures.
https://www.executiveplacements.com/Jobs/C/Customer-Service--Repair-Operations-Manager-Gaute-1270844-Job-Search-03-11-2026-05-00-33-AM.asp?sid=gumtree
5d
Executive Placements
1
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The Internal Sales role is responsible for providing efficient sales administration and customer service support to the sales team, distributors, and customers. The position ensures the accurate processing of quotations, sales orders, and customer requests while maintaining clear communication between customers, internal departments, and the external sales team.The role plays a key part in supporting revenue generation by ensuring timely order processing, maintaining strong customer relationships, and assisting the external sales team with administrative sales functions. Through attention to detail, responsiveness, and professionalism, the position contributes to operational efficiency, customer satisfaction, and the overall success of sales operations.Minimum RequirementsEducation National Senior Certificate (Matric) or equivalent qualification Additional training in customer service and sales administration will be advantageous Basic technical or mechanical understanding of industrial products will be advantageousA minimum of 2-3 years work experience in customer service and sales administration will be considered in lieu of formal qualifications.Experience Minimum 23 years experience in internal sales, sales administration, customer service, or order processing Experience preparing quotations, processing sales orders, and managing customer enquiries Exposure to ERP/CRM systems or sales order management systems will be advantageous Experience working with technical, mechanical, or industrial products will be beneficial Experience supporting external sales representatives or distributors would be advantageous Demonstrated ability to manage multiple customer requests and sales administrative tasks accurately and efficiently Skills & Competencies Strong customer service and relationship management skills Excellent communication skills (verbal and written) High level of attention to detail and accuracy, particularly in order processing and quotations Strong organizational and administrative capabilities Ability to prioritize tasks and manage multiple requests simultaneously, in a fast-paced environment Commercial awareness with the ability to understand customer needs and sales processes Ability to work collaboratively with sales, warehouse, logistics, and finance departments Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience working with ERP/CRM systems will be advantageous Fluent in English (written and verbal)https://www.jobplacements.com/Jobs/I/Internal-Sales-Sales-Administrator-1271279-Job-Search-3-12-2026-12-17-46-PM.asp?sid=gumtree
3d
Job Placements
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Requirements:A minimum of 1–2 years of customer service/contact centre experience.Good verbal and written communication skills.Experience in banking/financial services or fintech (advantageous).Experience in Web/App/WhatsApp chat (advantageous).AI and Data Analytics proficiency.Responsibilities:Provide customer service on banking services and products through effective case management.Analyse and troubleshoot customer requests and queries according to company guidelines and scripts.Route calls to the appropriate department when necessary.Respond to customer requests via phone, chat, and email.Handle customer enquiries across all channels.Research required information using available resources.Manage and resolve customer complaints.Provide customers with product and service information.Capture new customer information.Identify and escalate priority issues.Follow up on customer calls when required.Document call information according to standard operating procedures.Complete call logs.Produce call reports.
https://www.executiveplacements.com/Jobs/C/Customer-Service-Specialist-1271646-Job-Search-03-13-2026-09-00-15-AM.asp?sid=gumtree
2d
Executive Placements
1
ENVIRONMENT:A growing technology services company based in Paarden Eiland is looking for a Customer Support & IT Support Desk Coordinator to join their small, collaborative team of approximately 12–15 staff members. This role is ideal for someone with strong customer service skills who enjoys working in a fast-paced support environment, managing incoming client requests and coordinating technical support activities. You will play a key role in ensuring clients receive efficient and professional support while assisting with ticket management and technician scheduling. DUTIES:Answer and manage incoming client calls professionally.Log and manage support tickets through Zendesk.Coordinate and schedule technician callouts and manage technician diaries.Ensure tickets are updated and resolved within service timelines.Maintain accurate client information within the CRM system.Provide professional support to high-profile clients.Act as the central coordination point between clients and technical teams.Assist with general support desk administration and communication. REQUIREMENTS:Previous experience in a customer support, helpdesk, or service coordination role.Experience working with ticketing systems such as Zendesk.CRM experience is essential.Strong client-facing communication and customer service skills.Ability to handle high volumes of calls and support requests.Highly organised with strong attention to detail.Professional and confident when dealing with high-profile clients.Ability to work well within a small team environment.
https://www.jobplacements.com/Jobs/C/Customer-Support--IT-Support-Desk-Coordinator--C-1271055-Job-Search-03-12-2026-03-00-17-AM.asp?sid=gumtree
4d
Job Placements
1
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Job description:The Paraplanner will provide an efficient administrative support function to Advisers. In this role you will be allocated a portfolio of clients to assist with processing transactions, dealing with clients directly, looking after accounts and support in basic financial planning. Responsibilities:Financial Planning supportFormulate effective financial plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and the customers needs, objectives and risk tolerance.All documents must meet compliance requirements and the relevant legislation, and comply with the company standard documents, policies and procedures.Prepare statement of advice documentation as required.Review customer portfolio review reports in conjunction with changes in customer circumstances and investments and general market movement, as outlined in the sales and service process. Ensure report is accurate and that investment strategy is meeting customers objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.Review customers risk coverage in conjunction with changes in customer circumstances and risk management needs, product offerings available, and changes in product provider rates. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.Prepare statement of advice documentation as required.Ensure the accurate production of all customer portfolio review documentation and reports in line with the practices service model.Customer ServiceTeam managementAdministrationClient Relationship ManagementGather Policy informationCompile a summary of informationResearch product informationHandling and solving of client enquiriesHandling of new application and quotationsDiary managementReporting of new business statisticsPreparation of insure review appointmentsMaintaining CRM systemsMinimum requirements:Relevant B.Com Financial degree (Economics, Finance, Business Management, Accounting, Risk Management or Financial Planning)Regulatory Exam for Representatives passed (RE5)At least 5 years relevant work experience within the financial industry as ParaplannerFully bilingual and Afrikaans and English
https://www.jobplacements.com/Jobs/P/Paraplanner-1263971-Job-Search-03-11-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
Description:Finance & Deal StructuringStructure and submit vehicle finance applications to multiple financial institutionsNegotiate optimal finance terms on behalf of customersEnsure all deals are structured in line with dealership profitability targetsMonitor and manage finance approvals and payoutsInsurance & Value-Added ProductsPresent and sell insurance products and value-added services (e.g. service plans, warranties, credit protection)Ensure customers fully understand finance and insurance optionsMaintain strong relationships with insurance providers and finance housesCompliance & DocumentationEnsure full compliance with FAIS, NCA, and dealership policiesAccurately prepare and manage all finance and insurance documentationMaintain complete and compliant deal filesEnsure proper verification of customer documentation and credit applicationsCustomer ExperienceProvide professional and transparent financial advice to customersDeliver a seamless finance process aligned with dealership customer service standardsAddress and resolve finance-related customer queriesRequirements:RE5 Certification (Essential)NCA & FAIS compliantAccredited with major banks (advantageous)Minimum 35 years experience as an F&I Manager in a motor dealershipStrong experience in pre-owned vehicle financeProven track record of achieving finance and insurance targetsAutomotive dealer management systems (DMS)Finance application platformsMicrosoft Office (Excel, Word, Outlook)Knowledge of automotive finance and insurance productsPlease note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.executiveplacements.com/Jobs/F/FI-Business-Manager--Pre-Owned-Vehicles-1271953-Job-Search-03-16-2026-04-01-48-AM.asp?sid=gumtree
14h
Executive Placements
1
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as well as all the spares being exported and assembled at each Customers site. In addition to their core products being sold, there are accessories & upgrades, on-site audits, repairs & maintenance, spare parts, training and support which are sold to all their Customers individually (and are all currently in the Mining Sector). Their machines/equipment are state of the art and the overseas Holding Company has received multiple awards in their country of origin. The Company is deemed as an employer of choice and each Office internationally consists of an experienced team of Engineers and Technicians. The culture of the business is informal yet professional with a high work ethos, transparent, target driven, passionate and all staff are very hands-on from top to the bottom. This candidate will focus on account services support for the Key Account Managers, Customer Support Technicians and Technical Experts in the Company and especially analysing data, viz, taking historical data and converting this information into Proposals and Quotations for Customers. Key performance areas, inter alia, include: Timely delivery of spares and services.Service data analysis to assist the Key Account Managers with data insight to support their account management and services decisions.Generation of Quotes whilst liaising frequently with the various Companys Technical Experts (either locally or overseas), Customer Support Technicians & Key Account Managers. Furthermore, the candidate will liaise directly with their Mining Customers as and when the need arises.Assist Key Account Managers with spares/technical services quotes whilst the Key Account Managers are travelling to site and undergoing site visits.Proactively build rapport with the Customer Support Technician, Asset Support and Sales Team Members so as to support the execution of day to day activities related to service sales opportunity.Daily service support tasks.Assist in administration, analysis, assessment and management of critical Customer data which will include looking at historical data & information and editing dashboards using Power BI (the dashboard is prepopulated but requires applicable adjustments & amendments). Informed decisions can then be made to the various Stakeholders. This will also include the Warehouse Manager in terms of stock availability, especially stock shortages which will then need to be ordered from the Corporate Holding Company overseas. Therefore collaboration wi
https://www.executiveplacements.com/Jobs/C/CUSTOMER-TECHNICAL-SUPPORT-SPECIALIST-1256285-Job-Search-3-5-2026-12-51-51-PM.asp?sid=gumtree
9d
Executive Placements
1
Duties include Manage incoming calls by answering, screening, and forwarding them promptly, always maintaining a professional and friendly demeanour that reflects a strong customer service focus.Update DCS for Customer Service and Service Retention, conducting follow-up calls to customers at 3 days, 7 days, 6 months, and 11 months.Engage in customer follow-ups and prospecting activities to boost workshop workload.Accurately capture and update information in Evolve.Address customer complaints effectively, escalating to management as needed.Provide general administrative support.Maintain and organize records.Complete daily activity sheets.Assist the Receptionist with switchboard duties during lunch breaks.Adhere to the dress code and always maintain professional grooming.Execute any additional reasonable tasks as directed by management.Strong commitment to customer service excellenceProfessional and courteous telephone communicationReliability and consistency in task executionAssertiveness in handling various situationsAbility to work efficiently while maintaining attention to detail and accuracySelf-motivated and capable of working independentlyOutstanding verbal and written communication skillsProficient in following both written and verbal instructionsWell-organized with solid administrative capabilitiesResilience under pressure, particularly with challenging customersCollaborative team player with good interdepartmental awarenessRequirements: Matric (Grade 12)Prior administration experience, preferably within a dealership environmentPC Literate Evolve experienceStrong communication and interpersonal skills.Reside within the Helderberg, Somerset West Suburbs or nearbyAutomotive dealership experience - PreferenceIf your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now Send your CV to
https://www.jobplacements.com/Jobs/C/Customer-Service-and-Service-Retention-Administrat-1271469-Job-Search-03-13-2026-04-07-05-AM.asp?sid=gumtree
3d
Job Placements
1
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Are you a proven leader in security and operations? Do you excel at managing resources, driving profitability, and ensuring world-class security standards? Join our team in Kempton Park as a Cash in Transit (CIT) Manager! We are seeking an effective manager to oversee branch resources and procedures, ensuring that contractual obligations to our customers are met cost-effectively, and that the companys stringent security procedures are applied across the branch. You will be responsible for continually reviewing and improving branch profitability and security.Key ResponsibilitiesFinancial & Operational Management: Effectively manage the financial performance of CIT Services, including Gross Margin, Direct Wage, and Overheads control, and monitor fleet quality and standards.People Management: Effectively manage employees, including setting objectives, monitoring performance, and ensuring the CIT organisational structure is adequately staffed through effective recruitment.Customer & Contract Management: Oversee CIT Contracts, maintain high customer service levels, handle all customer queries and complaints, and undertake regular customer visits.Risk & Compliance: Manage and monitor loss prevention/reduction procedures, ensure adherence to policies around risk, and maintain compliance with all relevant legislative requirements and Company standards.Health and Safety: Be responsible for Health and Safety awareness and compliance at the branch. Minimum Requirements Qualification: Matric, Business or General Management qualification (3-year tertiary qualification preferred). Certifications: PSIRA Grade B and CIT Experience:3 years General Management Experience with Profit and Loss (highly advantageous)Experience with Route optimisation, managing a unionised workforce, Logistics/Fleet management, and Health and Safety legislation Skills: Managing Conflict, Communication (Written and Verbal), Negotiation skills, Computer literacy (MS Office), and Basic financial skills Apply today to lead our Cash in Transit operations at Kempton Park Branch!
https://www.jobplacements.com/Jobs/C/Cash-In-Transit-CIT-Manager-1270650-Job-Search-3-11-2026-5-05-00-AM.asp?sid=gumtree
5d
Job Placements
1
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Bookings administrator wanted
R9000.00
Job Requirements:
·
Fluent in BOTH English and Afrikaans
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Organised, planned and a good knowledge
of CPT
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Strong customer service and after sales
skills
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Outgoing personality, not afraid to
talk on the phone
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Able to take direction and report to
management
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Computer literate - Excel, Word, Email
& internet apps
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Clear criminal record
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Matric or higher education
DUTIES
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Make appointments for tracking
technicians to meet target
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Planning and organising technician’s
schedules effectively
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Resolve and complete all customer
service queries and agent queries
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Complete client handover where needed
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Assist clients with the sale of
tracking devices from beginning to end
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Assistant to management
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Complete month end reports needed for
management
Send
your most updated CV to hr@onlineautostore.co.za
5d
Bellville1
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This person will be responsible for managing the full sales function, including internal counter sales, customer relationship management, quoting and order processing, and supporting the external sales team.The role requires a proactive, sales-driven individual who can build strong client relationships while providing excellent technical advice and customer service within the marine industry.Responsibilities:Present, promote and sell products and services to existing and prospective customers.Maintain positive business relationships to ensure future sales opportunities.Identify and pursue new business opportunities through cold calling and lead generation.Analyse customer needs and provide suitable solutions to maximize revenue growth and customer satisfaction.Achieve agreed sales targets within set timeframes.Analyse market potential and identify opportunities for new products and services.Establish reliable dealer networks nationwide.Establish, develop and maintain strong customer relationships.Handle and resolve customer queries and complaints efficiently.Provide aftersales support and follow-up service to customers.Provide technical product advice and support when required.Manage full internal sales function including:QuotesOrder processingInvoice preparationAnswer incoming sales calls and assist customers with product enquiries.Maintain accurate records of sales activities and customer interactions.Coordinate sales efforts with team members and other departments.Support the Sales Manager with sales activities when required.Assist warehouse operations when necessary.Visit appointed customers as requested by the Branch Manager.Stay up to date with product developments, best practices, and promotional trends.Minimum RequirementsMatricValid drivers licenceMinimum 3 years in similar positionMinimum 3 years in marine industry.Sales-driven personality with strong customer service skillsAbility to build and maintain professional client relationshipsStrong communication and interpersonal skillsAbility to work both independently and within a teamWorking EnvironmentOffice and counter sales roleInteraction with marine industry clients and dealersOpportunity to work with internationally recognised marine products To Apply:Submit your updated detailed CV, proof of Matric and drivers license, and a head & shoulder photo.If you do not receive a response within two weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1268717-Job-Search-03-12-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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Summary:We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.Main Purpose of the Role:The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.Key Responsibilities:Appointment SchedulingCustomer InteractionService RecommendationsConfirmations and RemindersDocumentation & AdministrationCoordination with Service DepartmentUpselling & Cross-SellingCustomer SatisfactionTraining & DevelopmentComplianceMinimum Requirements:Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.Essential Competencies:Effective CommunicationCustomer & Service OrientationProblem SolvingMotivation to Perform & Achieve ResultsSelf-Management and Resilience
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1270756-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
5d
Job Placements
1
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Key Responsibilities:Diagnose, repair, and service diesel trucks and heavy commercial vehicles.Perform routine maintenance, engine overhauls, and mechanical repairs.Accurately identify faults and use diagnostic tools effectively.Liaise with customers to understand vehicle issues and provide updates.Open job cards, quote on repairs, and manage service bookings.Coordinate with the workshop team to ensure timely completion of work.Ensure compliance with health, safety, and quality standards.Requirements:Level 3 Diesel Technician qualification or equivalent.Minimum 5 years experience working on commercial diesel trucks.Strong mechanical and diagnostic skills.Experience with service reception, customer liaison, or job card management is advantageous.Excellent communication and organisational skills.Valid drivers license (Code 10 or higher preferred). If youre a hands-on technician who also enjoys interacting with customers and managing service processes, we want to hear from you!Apply Now
https://www.jobplacements.com/Jobs/T/Technician-Service-Agent-1200913-Job-Search-07-07-2025-10-23-46-AM.asp?sid=gumtree
8mo
Job Placements
1
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About the RoleA well-established company operating within the road construction and bitumen supply industry is seeking an experienced Sales & Transport Manager to drive regional sales growth and manage key customer relationships.The successful candidate will be responsible for expanding the customer base, identifying new business opportunities, and ensuring efficient coordination of product transport across the region.Key ResponsibilitiesDevelop and implement sales strategies in collaboration with senior leadership.Build and maintain strong relationships with key customers and stakeholders.Identify and pursue new sales opportunities within the road construction sector.Achieve monthly and annual sales targets.Monitor market trends, competitor activity, and industry developments.Provide accurate sales forecasts and demand planning.Manage product pricing in line with company policies.Optimise logistics, transport, and storage costs to improve operational efficiency.Liaise with operations and terminal teams to ensure customer requirements are met.Manage customer credit limits in collaboration with the finance team.Coordinate with transport service providers for product delivery across Southern Africa.Conduct regular customer visits and provide market feedback to management.Prepare and submit weekly progress reports.https://www.executiveplacements.com/Jobs/S/Sales--Transport-Manager-Alberton-1271042-Job-Search-03-12-2026-03-00-15-AM.asp?sid=gumtree
4d
Executive Placements
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