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Results for client support in "client support", Full-Time in Jobs in South Africa in South Africa
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Role OverviewWe are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesCustomer Service & Platform SupportProvide prompt, professional customer support via multiple communication channels.Assist clients with platform navigation, trading processes, and basic technical queries.Resolve customer complaints efficiently and ensure high levels of client satisfaction.Maintain accurate records of customer interactions and transactions.Stay informed on platform updates, system changes, and relevant market trends.Maintain strict customer confidentiality at all times.FICA & Compliance ResponsibilitiesConduct client identification and verification (KYC), including the collection and verification of required documentation (ID, proof of address, source of funds, etc.).Ensure all FICA verification is completed prior to onboarding or transaction finalisation.Perform ongoing client monitoring in line with regulatory requirements.Identify and report suspicious or unusual transactions related to potential money laundering or terrorist financing to the Financial Intelligence Centre (FIC).Accurately record and report discrepancies identified during the verification process.Maintain proper record-keeping of client documentation and transactions in accordance with FICA requirementsMinimum Requirements:Matric / High School qualification (required).Minimum 12 years customer service experience (call centre, financial services, or client-facing roles preferred).Excellent verbal and written communication skills in English (additional languages are advantageous).Strong problem-solving, multitasking, and analytical skills.High attention to detail and accuracy, particularly in compliance-related work.Computer literate with working knowledge of MS Office and CRM/customer service systems.Basic understanding of financial regulations (FICA/AML knowledge advantageous; training will be provided).Ability to work rotational shifts
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1254837-Job-Search-01-22-2026-10-05-11-AM.asp?sid=gumtree
9d
Job Placements
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My client is looking for an experienced Invoicing Clerk to join a fast-paced environment supporting clients within the supply chain and logistics sector.This role is based in Stellenbosch, Western Cape.Key Responsibilities:Prepare, review, and issue large volumes of customer invoices, including foreign currency billingEnsure all invoicing is completed in line with internal controls, procedures, and client requirementsInterpret invoicing guidelines and provide clarity where neededEngage with clients to investigate discrepancies and resolve billing queries efficientlyManage daily, weekly, and monthly invoicing deadlines to ensure timely deliveryContribute to client planning and forecasting processesCollaborate with management to ensure service levels and client expectations are metParticipate in client meetings or site visits when requiredSupport the improvement and implementation of invoicing processesMaintain accurate and up-to-date client information, including seasonal changesEnsure all required data is complete and correct before processingPerform general administrative duties related to invoicingAssist with audit preparation and respond to audit requestsJob Experience and Skills Required:Grade 12 / Matric with Mathematics and AccountingRelevant tertiary qualification (advantageous)23 years experience in an invoicing or billing role, preferably within Supply Chain or LogisticsStrong attention to detail and ability to work under pressureGood communication skills and confidence dealing with clientsAbility to manage multiple deadlines in a high-volume environmentApply now! For more exciting Finance vacancies, please visit:
https://www.jobplacements.com/Jobs/I/Invoicing-Clerk-1254371-Job-Search-01-21-2026-10-14-42-AM.asp?sid=gumtree
10d
Job Placements
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Customer Service ExecutiveJoin a Fast-Paced, Growing Meat Supplier Supporting UK CustomersRemote (SA-Based) | £1,000£1,200/month | UK Hours: 8:30am4:30pmAbout Our ClientOur client is a rapidly growing UK-based premium meat supplier serving both retail and wholesale markets. They are passionate about quality, efficiency, and providing exceptional customer experiences. With strong growth plans, they offer a dynamic environment where committed professionals can thrive.The Role: Customer Service ExecutiveAs Customer Service Executive, you will play a key role in ensuring smooth day-to-day operations by supporting customers across multiple channels. You will manage order processing, respond to enquiries, and resolve issues with professionalism and care. This is a remote, full-time role aligned to UK hours, including some weekend coverage.Key ResponsibilitiesMinimum 1 year of customer service experienceHandle inbound customer calls using 3CX phone appRespond to emails across multiple inboxes with close attention to detailProcess and place customer orders via phone or emailResolve queries and complaints promptly and professionallyProvide accurate product support and general assistanceWork flexibly, including regular Saturdays based on business needsAbout You1+ year of customer service experienceExcellent telephone manner and clear communication skillsStrong computer literacy, including Microsoft OfficeOrganised, efficient, and detail-orientedProactive learner with a can-do attitudeResilient under pressure with a strong work ethicEthical, professional, and committed to qualityStart date: ASAP (within 12 weeks preferred)Remote working, IT hardware provided, CRM system to be introduced.
https://www.jobplacements.com/Jobs/C/Customer-Service-Executive-1256469-Job-Search-1-28-2026-3-35-48-AM.asp?sid=gumtree
4d
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Advert Title: HR GeneralistSubtitle: SandtonSynopsis:Our client, based in Sandton, is seeking an HR Generalist to join their team.Job Description:The candidate will be responsible for HR operations, responsibilities will include but are not limited to:Daily coordination and management of HR operationsSupport line managers with employee relations and disciplinary processesDrive employee engagement, wellness, and culture initiativesCoordinate and support training and development initiativesManage people metrics and reporting Minimum Requirements:Relevant HR qualificationHospitality experienceMinimum 3 years of experience in a similar roleApply now!Disclaimer
https://www.jobplacements.com/Jobs/H/HR-Generalist-1254694-Job-Search-01-22-2026-04-21-22-AM.asp?sid=gumtree
10d
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Short-Term Insurance Sales ConsultantOur client is a leader in the general insurance sector in Southern Africa. With a strong presence in South Africa, they are rapidly expanding into emerging markets across Africa and Asia. Their continued success is driven by a passion for delivering exceptional service to clients.Key Responsibilities:Contribute to achieving net profit and growth targets for the business.Provide exceptional service by offering proactive, innovative, and tailored solutions that exceed customer expectations.Offer telephonic and email support to intermediaries, authorised representatives, and broker services.Analyze intermediary requests and provide accurate quotations to secure business.Initiate contact with intermediaries to discuss quotations and convert policies.Handle the issuance of new business.Address insurance queries promptly, ensuring compliance with required timelines and regulations.Manage client expectations regarding turnaround times for submitted requests.Adhere to underwriting criteria and regional requirements.Assist in identifying the most suitable products for clients based on underwriting criteria.Contribute to the implementation of solutions for continuous improvement.Follow workforce management principles to optimize productivity.Prioritize tasks to meet productivity, quality, and deadline standards while achieving business targets.Provide support during staff absences or peak periods, ensuring business continuity and meeting targets.Qualifications & Experience:Matric / Grade 1260 FAIS credits in Commercial LinesAt least 3 years of experience in Short Term Insurance - Commercial LinesProven experience in commercial underwriting within the short-term insurance industryRE qualification required Knowledge & Skills:Excellent verbal and written communication skills, able to interact clearly and effectively with intermediaries.Strong interpersonal skills, collaborating with internal teams and external stakeholders/clients.Ensure adherence to quality, compliance, and accreditation standards.Proficient in administrative tasks and efficient work processes.Strong focus on optimizing work processes to enhance productivity. Join a dynamic and growing team where your contribution will drive success in the insurance industry! To Apply:Please submit your resume to
https://www.jobplacements.com/Jobs/S/Short-Term-Insurance-Sales-Consultant-1256076-Job-Search-01-27-2026-03-00-15-AM.asp?sid=gumtree
5d
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Responsibilities:Following up on leads and customer enquiries.Providing technical advice to customers for product selection.Prepare and manage quotations with support from the internal sales team.Maintain and strengthen relationships with clients through regular communication and site visits.New business by acquiring new customers and increasing sales.Support the marketing including online channels, symposiums, exhibitions and trade shows.Engage with the internal team to enhance product knowledge and connect customers with subject matter experts when needed.Requirements: Matric certificate.5+ years experience in a similar role.Must have good communication skills in English and Afrikaans.Relevant tertiary education.Ability to negotiate and excellent relationship building skills.Drivers license.Willing to travel extensively.Ability to work independently and within a team.Problem solving and organizational skills.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1252068-Job-Search-01-30-2026-00-00-00-AM.asp?sid=gumtree
2d
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Sales Executive – Health & Safety (MSHEQ) - Cape Town - Integrated Services Industry | R25 000 The OpportunityIf you enjoy sales, client meetings, and closing deals that matter, this role is for you. You will sell Health & Safety (MSHEQ) solutions to businesses that need to stay compliant, reduce risk, and protect their people.You will earn a basic salary of R25 000 per month, with OTE R50 000+ (Base + Commission). Your income can grow based on what you close, and you’ll build a strong pipeline in a growing division with real career progress. This role suits someone who wants steady basic pay, clear targets, and commission that rewards effort. The CompanyOur Client is a leading South African integrated solutions provider offering security, technology, Health & Safety (MSHEQ), fire management, cleaning, hygiene, and facilities support. They work across commercial, industrial, retail, mining, and high-risk environments. Their strength is simple: clients can use one trusted partner for many services, backed by trained teams and strong compliance support. What You’ll Be DoingFind new clients and grow MSHEQ sales through calls, visits, and referralsBook meetings with decision-makers and present Health & Safety solutionsDo site visits to understand client risks and compliance needsWrite quotes, proposals, and support tender submissionsClose deals and hand over new accounts to the operations team for smooth onboarding Experience & QualificationsProven sales or business development experience in Health & Safety / MSHEQ / SHEQ / complianceBasic understanding of the OHS Acthttps://www.jobplacements.com/Jobs/S/Sales-Executive--Health--Safety-1254047-Job-Search-01-21-2026-02-00-18-AM.asp?sid=gumtree
11d
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Sales Executive: Fire & Gas Solutions - Johannesburg - Life Safety Industry | R25 000 The OpportunityIf you are already selling Fire Detection and Gas Suppression solutions and want your next step to pay off, this role is for you. You’ll earn a basic of R25 000 plus commission with OTE of R50 000+, based on the results you create. You will work with serious commercial and industrial clients, where the deals are bigger, and the demand stays strong. This is a growing division, so you will have space to build your pipeline, grow your income, and sharpen your technical sales skills. The CompanyOur client is a national integrated security and safety solutions provider helping businesses protect people, property, and operations through Fire Detection, Gas Suppression, monitoring, compliance support, and risk services. Their systems are built to help customers stay compliant, reduce risk, and respond faster when emergencies happen. The team works with professional standards, focuses on quality work, and builds long-term client partnerships across the commercial and industrial market. What You’ll Be DoingSell Fire Detection and Gas Suppression solutions into commercial and industrial sitesVisit client sites and complete site assessmentsRecommend the right solution based on risk and compliance needsBuild and send quotes, proposals, and system optionsManage the full sales cycle from first call to signed deal to handoverKeep strong client relationships and support SLA expectations Experience & Qualificationshttps://www.jobplacements.com/Jobs/S/Sales-Executive--Fire--Gas-Solutions-1254045-Job-Search-01-21-2026-02-00-18-AM.asp?sid=gumtree
11d
Job Placements
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Description:The HR and Payroll Administrator will be responsible for providing comprehensive HR and payroll administrative support, with a strong focus on payroll processing, employee data management, and statutory compliance. The role supports the HR department by ensuring accurate employee records, smooth onboarding, and reliable monthly payroll coordination to enable effective people management.ResponsibilitiesMaintain accurate and up-to-date employee records and HR databasesAssist with recruitment administration, including scheduling interviews and preparing documentationCoordinate onboarding and offboarding processesPrepare HR-related documents such as contracts, letters, and reportsSupport payroll administration by capturing and verifying employee dataAssist with leave management and attendance trackingEnsure compliance with labour legislation and internal HR policiesHandle employee queries and provide basic HR guidanceSupport HR initiatives, training coordination, and performance management administrationMaintain confidentiality and professionalism at all timesRequirements:Diploma or Degree in Human Resources, Industrial Psychology, or a related field25 years experience in Sage 300 People as a Payroll Administrator (Not negotiable)Strong administrative and organisational skillsGood understanding of basic labour legislationProficiency in MS Office (Word, Excel, Outlook)Excellent communication and interpersonal skillsHigh attention to detail and ability to meet payroll deadlinesAbility to work independently and meet deadlinesPlease note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/H/HR-And-Payroll-Administrator-1255851-Job-Search-01-26-2026-10-01-40-AM.asp?sid=gumtree
5d
Job Placements
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Oversee the preparation, review, and submission of tax returns for individuals, companies, and trustsEnsure all tax filings are accurate and submitted within SARS deadlinesReview tax calculations and supporting schedules prepared by the teamMonitor SARS eFiling and tax system dashboards for submissions and correspondenceManage SARS queries, verifications, and audits, including supporting documentationSupervise two Tax Compliance Officers, allocating work and managing turnaround timesConduct regular check-ins and planning sessions with the teamReview work prior to submission to ensure quality and compliance standards are metMaintain tax compliance trackers, billing records, and client tax profilesEnsure all tasks are recorded in practice management systems and aligned with KPIsDrive process improvements and support automation of recurring compliance tasksPrepare monthly compliance reports and support year-end and filing season activitiesSkills & Experience: Minimum 35 years experience in a Tax Compliance role within a professional services firmStrong working knowledge of South African tax legislationExperience managing a client portfolioSupervisory or review experience advantageousProficiency in SARS eFiling, GreatSoft Tax, Xero Tax, Excel, and Microsoft 365Strong written and verbal communication skills in English and AfrikaansAbility to coach, mentor, and lead junior team membersQualification:Diploma or Degree in Taxation, Accounting, or Finance OR equivalentRegistered Tax Practitioner (SAIT) or eligible for registration advantageous Only South African Residents or individuals with a relevant South African work permit will be considered. Contact Joshua Lawrence on
https://www.jobplacements.com/Jobs/T/Tax-Compliance-Officer-1254854-Job-Search-01-22-2026-10-13-48-AM.asp?sid=gumtree
9d
Job Placements
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Alarm Technician – Faerie Glen, Pretoria - Security Industry | R15 000 The OpportunityIf you enjoy hands-on work with Alarm Systems, CCTV, Electric Fence installations, and low-voltage wiring, this job is for you. You will work in Faerie Glen, Pretoria East, supporting real clients in homes, estates, and rural areas. You will earn R15 000 per month, with the chance to grow your skills through daily field work, fault-finding, and maintenance. This role suits someone who enjoys fixing problems, working neatly, and taking pride in getting systems working properly. If you want stable work and a clear career path in technical security, this is a strong next step. The CompanyOur client is a trusted Pretoria East security provider offering full security solutions to residential and rural customers. Their services include Alarm Systems, CCTV installations, Electric Fencing, monitoring support, patrol response, and property security assessments. They focus on reliable systems, strong service, and keeping communities safe through practical security solutions. What You’ll Be DoingInstall and maintain Alarm Systems, CCTV cameras, Electric Fence systems, sensors, and wiringPerform low-voltage wiring, signal checks, and system testingDo fault-finding and repairs on Paradox, IDS, Ajax, and Olarm systemsSupport clients with system use and basic troubleshootingComplete site checks, job cards, and neat technical reporting Experience & QualificationsExperience as an Alarm Technician / Security Installation Technicianhttps://www.jobplacements.com/Jobs/A/Alarm-Technician-1253420-Job-Search-01-20-2026-02-00-16-AM.asp?sid=gumtree
12d
Job Placements
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Our client within the financial sector requires the duties of an accountant. Your: Key Duties and ResponsibilitiesFinancial RecordkeepingMaintain and update the general ledger.Process journal entries, accruals, and adjustments.Reconcile balance sheet accounts on a monthly basis.Ensure accurate and complete financial data capture.Accounts Payable & ReceivableProcess supplier invoices and ensure timely payments.Reconcile supplier statements and resolve discrepancies.Prepare customer invoices and follow up on outstanding payments.Maintain accurate ageing reports for both AP and AR.Financial ReportingPrepare monthly, quarterly, and annual financial reports.Assist with management accounts and variance analysis.Support budgeting and forecasting processes.Compile audit schedules and assist auditors during annual audits.Compliance & ControlsEnsure compliance with accounting standards and company policies.Maintain proper documentation for all financial transactions.Support tax submissions (VAT, PAYE, income tax) with accurate data.Implement and monitor internal controls to safeguard company assets.Cash Flow & BankingPerform daily bank reconciliations.Monitor cash flow and prepare cash flow forecasts.Process and record banking transactions.Payroll Support (if applicable)Prepare payroll inputs and verify accuracy.Reconcile payroll-related accounts.Ensure statutory deductions are correctly calculated and submitted.Operational SupportProvide financial insights to support business decisions.Assist department managers with budget tracking.Participate in process improvements to enhance financial efficiency.Qualifications & Experience (Optional Section)Bachelors degree in Accounting, Finance, or related field.Professional registration (e.g., SAIPA/SAICA) advantageous.25 years accounting experience.Proficiency in accounting software (e.g., Sage, Pastel, Xero, QuickBooks).
https://www.jobplacements.com/Jobs/A/ACCOUNTANT-1255572-Job-Search-1-26-2026-3-09-43-AM.asp?sid=gumtree
6d
Job Placements
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Minimum RequirementsProven experience as a Senior Personal Assistant within Financial Services or InsuranceStrong understanding of insurance administration, policy processes, and compliance (FICA)Excellent organisational, coordination, and document management skillsHigh attention to detail and ability to manage multiple prioritiesProfessional communication skills (written and verbal)Strong computer literacy (MS Office, CRM / policy systems advantageous)Key ResponsibilitiesProvide high-level administrative and secretarial support to senior managementPrepare, manage, and maintain comprehensive client files (correspondence, proposals, reports, meeting packs)Act as a professional point of contact for clients, brokers, insurers, and service providersCoordinate client meetings, renewals, and policy reviews, including pre- and post-meeting documentationPrepare client communications such as policy schedules, updates, reminders, and follow-upsTrack action items and ensure timely follow-up with insurance providers and underwritersAssist with policy quotations, new business submissions, underwriting packs, and supporting documentationMonitor policy issuance, endorsements, cancellations, renewals, and ensure accurate record-keepingSupport claims initiation, documentation, tracking, and escalation where requiredCoordinate FICA documentation collection, verification, compliance, and record retentionMaintain organised electronic and physical filing systems in line with audit and compliance standardsUpdate CRM / policy administration systems with accurate client and policy informationGenerate weekly and monthly dashboards (sales pipeline, renewals, claims status, SLAs, KPIs)Reconcile premiums, fees, and commissions; identify discrepancies and liaise with finance or insurersTrack regulatory calendars and assist with governance packs and meeting minutes where required
https://www.jobplacements.com/Jobs/P/Personal-Assistant-1253204-Job-Search-01-19-2026-04-31-16-AM.asp?sid=gumtree
13d
Job Placements
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