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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
2d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
Ads in other locations
Suitably qualified candidates are invited to apply for ISP teaching vacancies. Email applications to office@boston.wcape.school.za on or before 24 May 2024. Submission of an application will not automatically result in an interview – only shortlisted candidates will be contacted.VACANCY 1: WCED MATERNITY VACANCY (9 JULY TO 10 NOVEMBER 2024)QUALIFICATIONS AND REQUIREMENTS:- Professional Intermediate Phase teaching qualification, B.Ed or bachelor’s degree from a recognized South African institution.- Subjects required to teach: Afrikaans First Additional Language (Gr6), Geography (Gr5 and Gr6). Must have Afrikaans as a major Subject.- SACE certification/registered.- Police clearance.- Driver’s license required, PDP advantageous.EXPERIENCE AND RESPONSIBILITIES:- Proficiency in English and Afrikaans, both written and spoken.- Proven experience in planning, teaching, and assessing within the CAPS Curriculum.- Have knowledge and experience in target setting and intervention strategies.- Ability to teach in a multi-cultural environment.- Efficient in managing record keeping and general administration, be highly organized, able to work under pressure, have excellent time management and good interpersonal and communication skills- Must be able to use eLearning in the classroom and be able to use one or more of the following media communication platforms: Microsoft Teams, Zoom, Google Meet.- Willingness to attend and participate in workshops, courses, school functions, educational excursions, fund-raising.- Full involvement in the School’s sport and culture programme.- Willing to work after hours and on weekends when required.VACANCY 2: SGB CONTRACT ISP EDUCATOR VACANCYQUALIFICATIONS AND REQUIREMENTS:- Professional Intermediate Phase teaching qualification, B.Ed or bachelor’s degree from a recognised South African institution.- Subjects required to teach: English Home Language, Afrikaans First Additional Language, PSW. Must have Languages as a major Subject.- SACE certification/registered.- Police clearance.- Driver’s license required, PDP advantageous.EXPERIENCE AND RESPONSIBILITIES:- Proficiency in English and Afrikaans, both written and spoken.- Proven experience in planning, teaching, and assessing within the CAPS Curriculum.- Have knowledge and experience in target setting and intervention strategies.- Ability to teach in a multi-cultural environment.- Efficient in managing record keeping and general administration, be highly organized, able to work under pressure, have excellent time management and good interpersonal and communication skills.- Must be able to use eLearning in the classroom and be able to use one or more of the following media communication platforms: Microsoft Teams, Zoom, Google Meet.- Willingness to attend and participate in workshops, courses, school functions, educational excursions, fund-raising.- Full involvement in the School’s sport and culture programme.- Willing to work after hours and on weekends when required.
1min
1
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HUMAN CAPITAL CONSULTANT
Our client has been a leader in dental managed care services since 1996. Our extensive experience in dental risk management combined with cutting edge technology offers a world class service relevant to the South African market. Our client currently provides dental managed care services to 9 medical scheme clients.
ABOUT THE POSITION
An opportunity exists at our client for a Human Capital Consultant. The incumbent will report directly to the Human Resources Manager.
The Human Capital Consultant will engage, build, and maintain robust partnerships with internal and external stakeholders. The incumbent will be responsible for providing support to the business and ensure that all Human Capital activities are effectively executed across the value chain. This role will be based at our Head Office in Century City, Cape Town with hybrid work model flexibility.
Key responsibilities may include but are not limited to
Human Capital Consultation:
• Provides day to day support to business on all Human Capital matters Recruitment:
• Manage recruitment lifecycle for allocated vacancies, including all administration
• Contact liaison with recruitment subcontractors Employee relations:
• To provide day-to-day advisory services to the business on employment-related issues and employment law with a blend of pragmatism and best HR practice
• To proactively engage with Line Managers to ensure consistency and correct application to company policies and guidelines
• To provide first line advice on potential changes in terms and conditions, employment benefits, organizational restructuring etc.
• To provide HR support and advice pertaining to grievance and disciplinary measures and provide HR support during investigatory meetings and disciplinary hearings
• Guide Line Managers on the implementation of effective poor performance and ill health incapacity processes within area of responsibility, with on-going monitoring of the process to ensure that all related activities are conducted within the allocated timeframes
• Attendance at Disciplinary Enquiries as and when required (DE) HR governance and compliance:
• Ensure that all company processes and procedures are complied with to ensure quality standards and governance requirements are met
• Highlight and minimize risks and report any discrimination in the workplace
• Ensure the companys employment equity targets is adhered to in relation to recruitment, employment and promotions HR administration:
• Assist the business with on - boarding and off-boarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Prepare accurate and timely HR reports as requested by the HR Manager
• Co-ordination and preparation of induction programmes
• Administration of the payrol...Job Reference #: 202677
2d
1
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Join Our Creative Architectural Team in Durbanville, Cape Town!
Are you ready to step into a vibrant world where architecture blends seamlessly with art and science? Were on the lookout for a talented Office Administrator to become an integral part of our dynamic architectural practice. At our firm, we dont just design buildings; we craft experiences. From the moment you step into our office, youll feel the energy of creativity and innovation buzzing in the air. Located in the heart of Durbanville, Cape Town, South Africa, our team is dedicated to creating spaces that are not only functional and practical but also exquisitely beautiful.
What Were Looking For:
Matric qualification is essential, but if youve got a tertiary qualification, thats even better!
Previous experience in office administration or a similar role is preferred.
Strong organizational skills and a keen eye for detail are a must.
Proficiency in typing and record-keeping will be key to your success.
Excellent communication skills, both verbal and written, are essential.
You should be able to juggle multiple tasks and prioritize effectively.
A proactive and self-motivated attitude with a willingness to learn and adapt is highly valued.
Proficiency in MS Office suite and other relevant software (Teams) is required.
You should be able to work effectively both independently and as part of a team.
Your Responsibilities Will Include:
Performing general office administration tasks, such as filing, sorting client files, and maintaining up-to-date records.
Typing minutes and notes during meetings and project discussions.
Coordinating services to ensure smooth operations within the firm.
Assisting with tender documentation and administration processes.
Liaising with clients, consultants, and suppliers regarding project details and information requirements.
Attending site visits and technical meetings as necessary.
Communicating effectively, both verbally and in written reports, on dedicated projects.
Completing and submitting Local Authority Submissions for approval of building plans.
Acting as a problem solver and contributing positively to team collaboration and problem-solving efforts.
Serving as the secretary and Personal Assistant for the director of the firm.
If youre ready to embark on a rewarding journey where creativity knows no bounds, then we want to hear from you! Join our passionate team and be part of something extraordinary.
Apply now and let your talent shine in the world of architecture! Email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
craig@personastaff.co.za
43min
We are seeking
an additional Office Administrator to join our team working remotely
(from own home office).
Our main clients are
insurance companies and the main function is to liaise with our clients our
contractors alike.
Communicating with
desk top assessors iro claims and subsequent confirmation of appointments with
the claimants (the insured).
Daily scheduling and
allocation of incoming work.
Collecting Excesses
from the insured - strong capabilities and experience in this area is
essential.
Liaising and working
with the Director on a daily basis, throughout the day.
Trouble shooting and
problem solving.
General admin related
duties.
Assisting the
contractors with general work related queries.
Must have fully equipped
home office (laptop/Wifi, etc.)Professional telephonic and
written abilities.Reliable and able to self
manageMust be able to strictly
adhere to deadlinesPreference will be given to those with a similar working background (Construction/Building Maintenance, etc.)
Please send CV and any References
to elganox@outlook.com
1h
1
Bookkeeper / Office Administrator Milnerton Cape Town
Our Office Automation client in Milnerton Cape Town is looking for a Bookkeeper / Office Administrator All-rounder with 3-4 years plus experience. You need experience in Bookkeeping (Processing & Invoicing on QuickBooks), Debtors, creditors, Quotes, Pricing, Stock, supplier contracts, and other admin record-keeping duties. Can also be a Financial Administrator.
Salary Negotiable to experience
Min Requirements
Matric
A bookkeeping Certificate an extra bonus
3- 4 years of Financial Administrator / Bookkeeping, and general office admin experience
Experience in general office administration and co-ordinating
Experience in assisting with a small payroll of 25 staff (most permanent)
QuickBooks and Excel experience essential
SARS efling experience with returns and some submissions EMP’s, PAYE, and VAT
VAT calculation and submission experience
Experience with imports is an added bonus
Basic PA related experience an added bonus
Job Duties
Bookkeeping / Processing of Invoices – QuickBooks
Financial & Office Administration
Capturing invoices(customers and suppliers)
Full Debtors and Creditors control
Bank reconciliations & Petty Cash & Daily
Liaise with suppliers and customers
Assist with General Office Admin like filing, recordkeeping
Assist with Supplier Onboarding paperwork and authorisations
Loading of Supplier invoices for payment release
Assist with Inventory / Stock Control
Assist with Sales reports and Administration
Assist with ordering stock local and international
Assist with product imports
Update / Recordkeeping of Safety files during projects (health & Safety)
Assist with adhoc office duties
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
2d
1
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Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals.
Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements
• Native in German and English
• Proven experience in a customer service role
• Microsoft Office proficient, strong PowerPoint skills
• Meticulous, with an eye for detail
• Ability to work under pressure in a fast-paced environment
• Can operate extremely well within a high pressure environment
• Can work independently
• Accountable
• Persistent in the completion of a task
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team
Personal Attributes
• Excellent command of German and English
• Must enjoy the idea of working in a demanding environment
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market Related Base Salary and Language Supplement
Transport Allowance
Monthly Incentive
Shift Allowance
Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00
Benefits
Medical Aid contribution R839
Gym/sports membership R100
Cellphone contract allowance R150
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392
2d
1
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A successful diesel depot based in the Northern Suburbs is searching for a detail-oriented and motivated Junior Accountant to support their finance department in managing day-to-day accounting tasks.
Desired Experience & Qualification
Diploma in Accounting/HR or relevant degree
5 + years payroll processing & accounting experience essential
Legislation knowledge of the Labour relations, Basic Conditions of Employment Act, SARS – PAYE etc.
Sage, Pastel & Pastel Payroll
Excellent verbal and written communication
Intermediate level of experience in Microsoft Office, specifically Excel
Duties & Responsibilities
Ad hoc duties
Monthly processing up to trial balance
Processing of bank reconciliation
Preparation and submission VAT201 return
Adhering to agreed deadlines Assistance provided to Financial Manager as needed
Support auditors with year-end audits
Maintains the fixed asset register
Process bi-weekly and monthly salaries and salary related transactions
Maintaining employee records (contracts)
Provide an effective and efficient salary processing administrative service
Processing payable hours, overtime, commissions, bonuses, Tax, PAYE, UIF, EMP 201, EMP501
Continuously review systems and processes to improve efficiency and cost savings
Staying informed and keeping abreast of company policies, Tax legislation and system changes that impact on remuneration and payroll functions
Ensuring benefits are captured and processed correctly
Provide a cost-effective payroll administration service compliant with corporate governance and statutory requirements
Submission of NBCRFI, MIBCO, Old Mutual, Workmens Compensation, EE etc.
Facilitates Injury on Duty and Workmens Comp processes with the Local Department of Labour
Dealing with all wage/salary queries
To apply, please send your CV with your salary expectations to cindy@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004799/CVE&source=gumtree
13h
1
SavedSave
Join Our Creative Architectural Team in Durbanville, Cape Town!Are you ready to step into a vibrant world where architecture blends seamlessly with art and science? Were on the lookout for a talented Office Administrator to become an integral part of our dynamic architectural practice. At our firm, we dont just design buildings; we craft experiences. From the moment you step into our office, youll feel the energy of creativity and innovation buzzing in the air. Located in the heart of Durbanville, Cape Town, South Africa, our team is dedicated to creating spaces that are not only functional and practical but also exquisitely beautiful.
What Were Looking For:
Matric qualification is essential, but if youve got a tertiary qualification, thats even better!
Previous experience in office administration or a similar role is preferred.
Strong organizational skills and a keen eye for detail are a must.
Proficiency in typing and record-keeping will be key to your success.
Excellent communication skills, both verbal and written, are essential.
You should be able to juggle multiple tasks and prioritize effectively.
A proactive and self-motivated attitude with a willingness to learn and adapt is highly valued.
Proficiency in MS Office suite and other relevant software (Teams) is required.
You should be able to work effectively both independently and as part of a team.
Your Responsibilities Will Include:
Performing general office administration tasks, such as filing, sorting client files, and maintaining up-to-date records.
Typing minutes and notes during meetings and project discussions.
Coordinating services to ensure smooth operations within the firm.
Assisting with tender documentation and administration processes.
Liaising with clients, consultants, and suppliers regarding project details and information requirements.
Attending site visits and technical meetings as necessary.
Communicating effectively, both verbally and in written reports, on dedicated projects.
Completing and submitting Local Authority Submissions for approval of building plans.
Acting as a problem solver and contributing positively to team collaboration and problem-solving efforts.
Serving as the secretary and Personal Assistant for the director of the firm.
If youre ready to embark on a rewarding journey where creativity knows no bounds, then we want to hear from you! Join our passionate team and be part of something extraordinary. Apply now and let your talent shine in the world of architecture! Email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Admin, Office & Support
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004585/CS&source=gumtree
13h
1
SavedSave
We are looking for an IT Technician on a night shift short term onsite based with own vehicle inCape Town (Waterfront). Please send your CV to hr@blejmarc.comDuties:-Answering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem-Switching/ Firewalls-Windows servers-Active directory users and computers-Microsoft 365 administration-Basic PC troubleshooting skills(Please no chancers ensure you meet the required skills)
16h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
2d
1
Our client based in Century City is seeking Venda Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Venda (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202673 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202673
2d
1
Our client based in Century City is seeking Swati Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Swati (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672
2d
1
Our client based in Century City is seeking Sepedi Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sepedi (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202671 subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202671
2d
1
Our client based in Century City is seeking Tsonga Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tsonga (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202674 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202674
2d
1
Our client based in Century City is seeking Ndebele Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Ndebele (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202670 in subject heading or email body.
Surgo (Pty) Ltd will consider all application...Job Reference #: 202670
2d
1
Our client based in Century City is seeking Tswana Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Tswana (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R8000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202675 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202675
2d
SavedSave
We are looking for a professional person with min2 years experience in an office administration and book keeping environment, the position with also entail a portion of payroll administration, previous experience with NUTUN will be an advantage. email adrian@eduletu.com ref: JNR Book Keeper
1d
1
Our client based in Century City is seeking Sotho Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Sotho (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202676 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202676
2d
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