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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Company: 2nd Hand Warehouse – Pre-loved Home & Office FurnitureLocation: Montague Gardens About the role We’re looking for a reliable Driver / General Worker to help with furniture collections, deliveries and general warehouse duties. You’ll drive our vehicles, assist with loading and off-loading, and help keep the warehouse clean, safe and organised.Key dutiesLocal collections and deliveries of furniture and appliancesSafely loading, securing and off-loading items at clients and the warehouseBasic paperwork: getting client signatures, handling cash where requiredDaily vehicle checks (oil, water, tyres, lights, licences, load security)General warehouse work: packing, moving stock etcRequirementsValid SA driver’s licence (Code 10 with PDP preferred)Previous driving experience with trucks or large vehiclesPhysically fit – able to lift and move furnitureSober habits, reliable attendance and good timekeepingAble to work Mondays to Fridays, 08:00–17:30, Sat 08:00 - 16:00 with paid overtimeMust be willing to follow company procedures, including vehicle checks, safety rules and random alcohol testing as per company policyForeign nationals: valid work permit requiredMUST Live within 5 km of Montague GardensWhat we offerFull-time, stable employment (3-month probation) Starting salary from R6 500 per month, plus overtimeStaff discounts on selected itemsSupportive team environment with clear rules and proceduresHow to applyPlease send:Your CVCopy of your ID / passportCopy of your driver’s licence & PDPA short note with your driving experience and where you stayOnly by submitting your CV via the link below, will you be considered.https://2ndhandwarehouse.com/pages/were-hiring
Montague Gardens
Company in Montclair Durban is seeking a code 8 driverThe incumbent must possess a valid code 8 drivers licence.As this is a role that requires daily travelling in and around DurbanThis is a multifunctional role that entails the incumbent to deliver to customers,suppliers and attend to daily errands.Packing of stock and pulling out stocks for deliverywilling to teachNo chances pleasekindly email cv to isaiahengineering@gmail.comwhatsapp on 0697312947
Other
We
are looking to offer applicants with OWN reliable vehicle contracts to provide
services to our team on a FULL TIME OR PART TIME basis or shift rotational
basis (AVAILABLE SHIFTS: days/nights/weekends).
You
MUST have: YOUR OWN reliable, road worthy, with COR, licensed vehicle (fuel
efficient - 1600 engine size or smaller) or reliable motorbike with fitted
delivery box - Android phone and POWERBANK.
We
deliver from over 150 restaurants in PMB. Driver Partners can earn from R2,000
a week PLUS tips - depending on your willingness to work hard and the number of
shifts available and worked.
You
will be a fully licensed driver (NO LEARNERS LICENSE ACCEPTED), English
speaking, punctual, deadlines driven, able to handle pressure, be well
presented, friendly, polite and respectful. KNOWLEDGE OF PMB suburbs critical.
We
do not charge for interviews, do not be scammed by scammers.
NO
INFORMATION WILL RESULT IN NO INTERVIEW.
Background checks will be conducted.
Please
contact us for an interview on 087 365 3683 or Email: tdtpmbhr@gmail.com
Pietermaritzburg
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