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Results for supply chain in Jobs in Cape Town
1
A rare Key Accounts Manager role is available in Cape Town, act fast before its gone!
A large Freight Forwarder that offer the entire Supply Chain service, is looking for a Key Accounts Manager to look after their key clients based in Cape Town.
In this role you will be responsible for developing key account relationships in order to grow and maintain long term sustainable business.
In order to apply, you need:
At least 5 years experience in Freight Sales or Key Accounts
Degree or Diploma (advantageous)
You will not be shortlisted if you do not have Freight experience within a Freight company.
Job Reference #: KZN000245/LM
4h
1
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My client who are a supply chain solutions specialist that offers customers leading cloud-based technological trade solutions are looking for an Export Channel Controller to join their team!
Experience• 5 years’ or more operational export experience in controlling clients.• Knowledgeable in all aspects regarding Customs clearance on Sea freight, Roadfreight and Warehousing
Personal Attributes:• Well groomed• Knowledgeable in all aspects of Exportation • Enthusiastic, passionate, energetic• Good planning skills and organized in ones work priorities• Attention to detail• Good management skills• Willing to take full ownership of responsibilities• Able to deal with conflict• Open and honest in communication• Be able to confront people on issues• Thrives on change• Team-orientated• Proactive • Ability to work well under pressure• Patience, thorough and organised• Able to prioritise• Initiative to improve on efficiencies
Responsibilities:• Take full ownership of communication with customers nominated to channel.• Manage all documentation, communication and status flow for nominated clients• Control all aspects of Exportation from the time first document is received from customerthrough to shipping of consignment and recover of charges. • Handle export operations from start to finish• Understanding & Processing Export Customs & Port documentation. General Cargo, Project Cargo & Wine documentation.• Must have a sound understanding of INCO Terms• Promote inter channel and inter departmental communication and cooperation• Ensure customer status updates• Control and optimise all systems • Handle all customer queries• Costing and Invoice quality checks (Paying expenses without consideration of recovery -resulting in write offs)• Manage position controls and file revenues• Report to Management on all channel performance issues• Cooperate with and ensure close communication with client service managers and directors relative to customer requirements and systems.
Computer experience required:? Cargowise experience essential not negotiable? Microsoft Office:• Word• Excel• Microsoft Outlook• Internet
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzczMTcwODgxP3NvdXJjZT1ndW10cmVl&jid=1555791&xid=2773170881
4h
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Job Summary: The Logistics Supervisor is responsible for coordinating all activities related to the movement of materials and supplies into the company and the movement of finished products to customers in a timely and cost-effective manner. In addition, monitor warehouse and distribution areas for efficiency in operations and capacity. Job Duties and Responsibilities include the following:Examines shipping costs and negotiates with carriers to reduce shipping expenses through carrier contractsMonitors and evaluates shipping reports to effectively schedule and plan freight for outgoing finished goods and sheet metal ordersStudies shipping notices, bills of lading, dashboards, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates.Determines space requirements and position of shipment in trucks and lays out position of shipment.Manages the functions related to receiving incoming freight and packages, inspect rejects, record shortages and approves loads per ISO policiesDirects the unloading and storage of incoming freight by bin locationsManages steel shipment processes, including receiving shipment pick list, locating steel, packaging requirements, labeling, material certifications, loading shipments per weight restrictions and customer specificationsManages finished goods shipment processes, including packaging, outsourcing, loading, and document generation and approvalPrepares shipping documents for domestic and international shipmentsCollaborates with sales, scheduling and production to achieve the Company’s key customer metric of On-Time Delivery and maintain accuracy of customer shipments and RMAsSchedules maintenance of company-owned vehiclesMaintains accuracy of inventory by performing cycle counts and physical inventoriesAssures that all department employees are adequately trained, assesses the performance of department members, recommends pay changes and disciplinary action for employees in accordance with company policiesSupports process improvement activitiesOther duties may be assigned that pertain to the classification.Logistics Supervisor Requirements and QualificationsBachelor’s degree in Logistics, Supply Chain Management, or related fieldAt least 5 years of prior experience in a supervisory role in logistics or related fieldKnowledge of shipping, receiving, and distribution processes and proceduresStrong problem-solving and organizational skillsExcellent communication and interpersonal skillsAble to multitask and prioritize workloads in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjcxM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789867&xid=1109_186713
4h
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Our client is a successful Fintech located in the Northern Suburbs of Cape Town, that has grown by implementing new ideas and equipment in the payment processing industry to enrich payment solutions with automation and great tech.
A detail-oriented, analytical Supply Chain professional with a deep understanding of supply chain processes and technical expertise in device repair is required. The successful candidate will be a hands-on leader with a strong focus on optimizing processes and driving performance excellence in a dynamic and regulated environment.
Primary competencies:
Relevant qualification in Business Administration, Supply Chain Management, Engineering, or a related field (or equivalent experience) – preferred.Proven experience in logistics and inventory management, device repair, preferably in a supervisory or managerial role.Experience in diagnosing and repairing electronic devices.Strong knowledge of supply chain principles, inventory control methodologies, and logistics processes.Proficiency in using inventory management software, data analysis tools, and device diagnostic tools.Excellent communication, leadership, and interpersonal skills.Problem-solving mindset with a focus on continuous improvement.Knowledge of fintech industry standards and practices is a plus.
Responsibilities:
Inventory Management and ERP:
Develop and implement inventory control strategies to optimize stock levels while minimizing carrying costs and stockouts.Conduct regular inventory audits, cycle counts, and reconciliations to ensure data accuracy and maintain an up-to-date inventory record.Monitor inventory discrepancies and initiate escalation protocols when necessary.
Logistics Coordination:
Oversee the planning and execution of inbound shipments and outbound deliveries, ensuring timely delivery of goods to meet customer demands.Collaborate with suppliers, freight forwarders, and carriers to resolve any transportation-related issues.Continuously assess and improve transportation strategies to enhance cost-effectiveness and reduce delivery lead times.
Device Repair Services:
Lead the device repair team in diagnosing and repairing client payment devices in a timely and efficient manner.Implement standard repair procedures and quality control measures to ensure consistent and reliable repairs.Monitor repair turnaround times and maintain a high level of customer satisfaction with device repair services.
Team Leadership:
Supervise, train, and mentor logistics, inventory, and device repair staff, fostering a positive ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjUxMjI4MDQ4P3NvdXJjZT1ndW10cmVl&jid=1748695&xid=1651228048
5h
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Logistics Graduate12-month graduate programmeCape Town Outstanding opportunity with leading Fishing Group for Logistics graduate.Completed B. Degree in Logistics/Supply chain or 3-year Diploma essential for this opportunity.Please email your CV with copy of your degree and transcripts to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjgxMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789989&xid=1109_186811
5h
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Our client is an established contract Manufacturer based in Cape Town whose customers are Retail Chains and Brand Owners for whom they develop, manufacture new and innovative beauty ranges and existing ranges such as Skincare, Haircare and Bodycare.
Due to a growing demand an exciting opportunity exists to expand the Innovation Team with additional Product Managers.
Liaise with and manage the relationship with Retail Chains and Brand Owners on:-
The presentation of proposed trends and opportunities in the beauty product spaceThe development of new beauty products and lines for Retail Chains and Brand OwnersThe supply and service of beauty products manufactured on behalf of retail chains and brand owners
Head up the internal process of developing new beauty products and ranges:-
Briefing the in-house R&D Lab to create new product formulationsBriefing packaging suppliers to obtain suitable new product packaging and labelling in accordance with the Retail Chain or Brand Owners artwork and requirementsProviding ongoing liaison on the status of product development, problem solving, practical issues to the satisfaction of the Retail Chain or Brand OwnerAdministering the process of development ensuring that all records are maintained for internal and external requirements and that the development remains on budget and on time
To be successful, the incumbent would need to balance three critical areas:
Strong Relationships and excellent communication with Retails and Brand Owners which can be demanding and time consumingExcellent management of the project timeline with both internal and external parties, providing great admin, a strong practical problem solving capability whilst comfortably managing their own pressure and stressSound business sense with strong numeracy and the ability to read and understand P&Ls
In turn, my client promises : A flat interactive structure where your job and contribution are pivotal and valued; the opportunity to pursue a dynamic and exciting career with great prospects; flexibility in work arrangements and approach.
You will need an appropriate Degree or Diploma in Business or Marketing or even a financial/technical area coupled with a strong drive, ambition and work ethic.
A track record of success, even in an internship, will assist in demonstrating your capability and any experience or interest and understanding of the Health & Beauty Industry will be an added benefit.
Come and work with Blue Chip Clients and develop Health & Beauty Products today. Please forward detailed CV to placement.cpt@swifthr.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzMzkyMDE4P3NvdXJjZT1ndW10cmVl&jid=1057556&xid=1233392018
5h
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Our client is looking to recruit a permanent Applications Portfolio Manager, within the Merchandise and Supply Chain area, which forms part of the IT department based at our Head Office in Woodstock, Cape Town.
Job Purpose:Ensure that business strategy is enabled, shaped and supported through the delivery of robust, cost conscious and architecturally sound IT solutions; whilst delivering best-in customer experience and service.
Purpose and Objectives• Ensure and drive alignment and delivery of IT enablement projects• Contributing to the IT strategic roadmap• Ensure service and support SLA’s are met for line of business• Assume accountability for accuracy of cradle-to-grave data flows for all processes• Manage financials within budget (Opex and Capex)• Create conducive delivery environment for high performing team• Pro-actively manage key business stakeholders• Effective engagement with senior managers both in IT and respective business areas
Minimum requirementsJob related knowledge• Retail experience• Merchandise and Supply Chain systems• IT systems and solutions experience• Extensive experience dealing with 3rd party services• DevOps experience• IT Application delivery experience• SOA experience• ITIL knowledge• Financial ability• Project delivery / Management experience• Presentation experience• Policy and procedure crafting - Negotiation and prioritisation experience• Working with senior stakeholders and colleagues
Job experience• 6-8 years IT management experience• 3-5 years retail experience
Education• BCom or 3yr IT Diploma• PMBOK or Prince 2 - Desirable• On-going management training - Desirable
Competencies• Deciding and Initiating Action• Persuading and Influencing• Delivering Results & Meeting Customer Expectations• Working with People• Adapting and Responding to Change• Coping with Pressures and Setbacks• Formulating Strategies and Concepts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ5MDg0MjQwP3NvdXJjZT1ndW10cmVl&jid=1556627&xid=2249084240
5h
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Your responsibilities will include:
Serve as a finance business partner to the Takealot delivery team and Takealot insurance teamSupports the co-ordination and preparation of Takealot Logistics budgets and financial forecasts and actual vs budget cost trackingRecommendation and Implementation of financial processes, improvement measures and Internal Control procedures.Develop and document business processes and accounting policies to maintain and strengthen internal controlsContinuous improvement of TDT and insurance reporting, automation of reporting and building robust financial models and processes that aid decision makingAnalyse and identify data sets required to support model trackingEngage with different business stakeholders on project initiatives, costs analysis etc.TDT month end reporting. Prepare monthly management accounts and cost centre reports (Actual vs. Budget) and distribute to stakeholders. Reporting on variances, performance indicators, trends and financial ratiosPreparing & reviewing of monthly B/S reconsMonitor, prepare and report on capital expenditure (Actual vs Budget, Capex Utilisation and Return on Investment) per projectMonitor all delivery costs and volumes, investigate variancesTDT expense and cost centre allocation and purchase order approval management and trackingMaintaining insurance registerManaging junior staff
Qualifications and Experience:
B.Com (Hons) / B. Com (Logistics) / B. Com (Finance)CA(SA) / CIMA beneficial3-5 Years’ Experience in a similar role / environment (ideally within Supply chain)Advanced Excel and Google Sheet skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzk2NTE5MDA1P3NvdXJjZT1ndW10cmVl&jid=1740956&xid=2396519005
5h
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Your responsibilities will include:
Serve as a finance business partner to the Takealot delivery team and Takealot insurance teamSupports the co-ordination and preparation of Takealot Logistics budgets and financial forecasts and actual vs budget cost trackingRecommendation and Implementation of financial processes, improvement measures and Internal Control procedures.Develop and document business processes and accounting policies to maintain and strengthen internal controlsContinuous improvement of TDT and insurance reporting, automation of reporting and building robust financial models and processes that aid decision makingAnalyse and identify data sets required to support model trackingEngage with different business stakeholders on project initiatives, costs analysis etc.TDT month end reporting. Prepare monthly management accounts and cost centre reports (Actual vs. Budget) and distribute to stakeholders. Reporting on variances, performance indicators, trends and financial ratiosPreparing & reviewing of monthly B/S reconsMonitor, prepare and report on capital expenditure (Actual vs Budget, Capex Utilisation and Return on Investment) per projectMonitor all delivery costs and volumes, investigate variancesTDT expense and cost centre allocation and purchase order approval management and trackingMaintaining insurance registerManaging junior staff
Attributes required:
Good communication skills, interpersonal skillsWork under pressureAccuracy and attention to detailDeadline drivenProblem solving skills
Qualifications and Experience:
B.Com (Hons) / B. Com (Logistics) / B. Com (Finance)CA(SA) / CIMA beneficial3-5 Years’ Experience in a similar role / environment (ideally within Supply chain)Advanced Excel and Google Sheet skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzA4Mzk2MDgwP3NvdXJjZT1ndW10cmVl&jid=1736955&xid=2708396080
5h
1
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Are you a passionate and results-driven sales professional? Do you have a talent for building strong relationships and driving business growth? Our client is seeking a dynamic Account Developer to join our team in Cape Town. As an Account Developer, you will play a vital role in expanding our business and promoting our portfolio of exceptional beverages. Join us in our mission to deliver exceptional experiences to our customers.Responsibilities:Relationship Building: Develop and nurture strong relationships with existing and potential clients, distributors, and trade partners in Cape Town and surrounding areas.
Sales Strategy Execution: Implement sales strategies and action plans to achieve and exceed sales targets. Identify new business opportunities, generate leads, negotiate contracts, and close sales deals.
Customer Engagement: Provide exceptional customer service and support to ensure customer satisfaction and loyalty. Conduct regular business reviews to identify opportunities for account growth and address any concerns.
Sales and Business Development: Identify and target new business opportunities within the assigned territory or accounts. Develop and execute sales strategies to meet or exceed sales targets. Generate new leads, negotiate contracts, and close sales deals.Relationship Management: Build and maintain strong relationships with key accounts, distributors, and trade partners. Provide exceptional customer service and support to ensure customer satisfaction and loyalty. Conduct regular business reviews and identify opportunities for account growth.Product Promotion and Brand Awareness: Act as a brand ambassador by promoting our products to clients and customers. Conduct product presentations and tastings to increase awareness and drive sales. Stay updated on industry trends and competitor activities to provide insights and recommendations.Market Analysis: Monitor market trends, customer preferences, and competitor activities to identify opportunities for growth. Analyse sales data and market research to develop strategic plans and recommendations. Provide feedback to management regarding customer needs, market conditions, and product performance.Collaboration: Collaborate with internal teams such as marketing, trade marketing, and supply chain to ensure seamless execution of sales strategies. Coordinate with distributors and trade partners to ensure timely product delivery and availability.Reporting and Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and market intelligence. Prepare regular reports and presentations on sales performance, market trends, and customer feedback.
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https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA0NDAxMzc2P3NvdXJjZT1ndW10cmVl&jid=1748267&xid=3404401376
5h
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Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODc4ODk4MjE/c291cmNlPWd1bXRyZWU=&jid=1720504&xid=987889821
5h
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Checks Packaging planning report against weekly production plan for packaging availability andalerts planning manager of stock shortage,Ensures that the picking lists / filling papers are received in good time for the next productionweek,Checks, records and reports any equipment that is not in good working order to technical servicesvia MRV system,Ensures that goods are received accurately, sampled by QC and stored securely,Controls returns of packaging against the returns record in the shortest possible,Manages stock by applying the first in first out stock rotation system,Counts physically at the FYE stock take,Initiates and plans weekly cycle countsSupervises Bond store as per SARS requirements,Plans daily labour and resources for weekly production plans,Manages staff performance by continual evaluation of output,Identifies internal training needs and plans SOP training per skills matrix and evaluatescompetency,Investigates infractions and initiates disciplinary action as per company procedures within thetimelines,Monitors time & attendance and takes corrective action,Promotes and maintains a stable employee / management relationship on site by managing andmotivating staff in accordance with company policies and procedures.Checks and sign off vehicle checklist with driver daily and report any defects / faults.
Competencies
Attention to detail, accuracy, logical thinkerSelf-motivated, shows initiativePeople skills, leadership abilitiesPunctual, dependableShows interest and enthusiasm towards workCo-operates with staff at all levels within the companyUnderstanding of Good Warehousing Practices and ProceduresAdaptable to change
Qualifications & Experience
Matric or NQF level 4 equivalent, including mathematicsSupply Chain Diploma advantageous2 years Supervisory Experience within a Manufacturing or Warehouse EnvironmentGood understanding of a quality Management System
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDcyODMyODA0P3NvdXJjZT1ndW10cmVl&jid=1687808&xid=1472832804
5h
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Requirements
Bachelor’s degree in Supply Chain, Business, or related field with undergraduate statistical analysis or engineering focus - APICS certification a plusDemonstrated 5 plus years of experience working in areas of Demand and Supply Planning, Sales forecasting, and Marketing activitiesComprehensive knowledge of retail accounts operations, forecasting technology, systems, market research data, and supply chain managementAPICS certification is a plusAbility to develop relationships with other areas of the business, particularly the Sales, Finance, and Marketing teamsProven ability to conduct complex, quantitative, and statistical analyses complemented with qualitative inputs from multiple sources to draw conclusions and make recommendationsDeep knowledge and experience in SAP – ERP and planning tools including IBPAdvanced MS Office skills, especially Excel and interactive data visualization software products with a primary focus on business intelligence
Responsibilities
Responsible for analyzing the historical sales data, trends, base growth, distribution, and market share and creating/analyze a statistical forecast, and determine the Operations Demand Plan in order to challenge/align with the Sales Demand PlanCollaborate with Sales to understand the past performance of sales, drive root cause analyses to understand errors in prior periods, and highlight inconsistencies in the latest. Challenge the latest sales demand plan, to understand underlying assumptions and compare it with the Operations Demand PlanResponsible for supporting the Ops Manager in driving the monthly Sales & Operations Planning (S&OP) process and defining the meetings (structure and protocols), deadlines for finished goods products, and VISIT/POS items according to the Global GuidelinesBased upon the consensus Demand Plan, generate the monthly local Supply Plan as input for the Global S&OP Process by defining the location split of the Demand Plan, defining target stock levels, considering restrictions, etcLead solutions findings and execution of demand and supply imbalancesEstablish and manage inventory levels to ensure no out-of-stock, inventory levels according to business plans and ensure healthy product age according to the quality guidelines. Alert to the Operations Manager in case of risks in inventory management and provide a plan to reduce risksProvide insights to the OPS Manager to conduct fact-based portfolio management and implement a yearly SKU portfolio review cycleCollaborate with Finance & Sales to establish long-term SKU portfolio management based on complexity and costs matrix
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTMyNjI0MDU1P3NvdXJjZT1ndW10cmVl&jid=1756124&xid=2532624055
5h
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Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when requiredMust be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2095135039?source=gumtree
5h
1
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Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fiber at home compulsory to accommodate potentially working from home when required
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2227551317?source=gumtree
5h
1
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Our client is looking for a Logistics Administrator to join their team.
Duties and Responsibilities:* Build and Maintain Effective Fleet Filing System.* Effective POD Management for all internal and external distributors.* Compiling and analyzing fuel data.* Compiling and maintaining vehicle service schedules (all vehicle components) as per the schedules set out by the manufacturer.* Maintain a sound filing for the distribution department.* Overseeing all supply chain operations.* Organizing and managing inventory, storage, and transportation.* Analyzing and optimizing logistical procedures.* Reviewing, preparing, and routing purchase orders.* Ensuring the safe and timely pick-up and delivery of shipments.* Monitoring shipments, costs, timelines, and productivity.* Addressing and resolving shipment and inventory issues.* Assisting in Liaising and negotiating with suppliers and retailers.* Answering customer queries.
Key Skills* Forward Thinking.* Strong Numerical and Analytical Skills.* Extensive Industry Knowledge.* Team player.* Keen attention to detail.* Sound Decision-making.* Adaptability.* Accountability.
Job Role: Logistics Administrator
Industry: Transport / Shipping /Logistics
Salary: Negotiable
Required Skills
5 Years of Experience
Qualifications
* Matric with Maths & Science.* A maintenance background will be advantageous.* A risk management understanding will be advantageous.* Must have some form of food safety accreditation.* Minimum of 5 years of similar experience in a logistics environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM2NTQ5NjM4P3NvdXJjZT1ndW10cmVl&jid=376275&xid=1136549638
6h
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12 Months limited contract with 6 months’ probation
Responsibilities
Supporting the Regional/International Sales Manager in his selling activitiesFreight calculation and brokerageEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule (in coordination with logistics and customers)Customer interaction with regards to order processing and dispatchCustomer and other IT data maintenance in the various system platformsDocument filing and administrative as well secretarial tasks in the internal sales office
Qualifications
MatricRelevant Tertiary Education is an advantageSales or Admin experience is an advantageExcellent English skills, Afrikaans is an advantageWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceHighly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and Internet Explorer including an ability to learn new IT systemsMust have valid state driver’s license
Benefits
Competitive compensationAttractive sickness and vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements and wish to apply, please send your latest CV, qualifications and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzU2NTQ4NDI/c291cmNlPWd1bXRyZWU=&jid=1325687&xid=735654842
6h
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Location: South Africa (Cape Town)
Position: 12 month limited contract
Please forward your CV to Michelle – kindo.m@abcworldwide.com
Introduction
For supporting our growing business, we are looking for a Supply Chain & Sales Administrator reporting to our Office Manager in Cape Town.
Responsibilities
Purchase order placement and incoming goods receipt recording
Interacting with suppliers regarding scheduled deliveries and purchase price validation
Interacting with logistics companies regarding delivery processing and documentation
Incoming and outgoing freight calculation and brokerage
Preparation of quotations, client follow up, product and stock consulting and order confirmation to
clients.
Supplier and customer data maintenance in the various system platforms.
Entering, processing, and billing of customer orders
Ensuring the execution and dispatch of orders on schedule (in coordination with logistics and
customers)
Document filing and administrative as well secretarial tasks in the internal sales office.
Qualifications
Matric
Relevant Tertiary Education is an advantage.
Sales or Admin experience is an advantage.
Excellent English skills, Afrikaans is an advantage.
Willingness to work in a fast-paced, customer facing environment.
Ability to organize, prioritize and effectively multi-task daily and meet deadlines.
Assertive, confident, and clear communicator – via e-mail, phone and face-to-face
Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and
Internet Explorer including an ability to learn new IT systems.
Must have valid state driver’s license.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDYzMzA0NTc0P3NvdXJjZT1ndW10cmVl&jid=1489652&xid=3463304574
6h
1
Responsibilities
Purchase order placement and incoming goods receipt recordingInteracting with suppliers regarding scheduled deliveries and purchase price validationInteracting with logistics companies in respect of import clearing and handlingIncoming and outgoing freight calculation and brokerageAccounts receivable management, dunning process and cross validation with accounting systemRecording of incoming and outgoing payments in the accounting systemMaintenance credit insurance in the various system platformsCustomer data maintenance in the various system platformsEntering, processing and billing of customer ordersEnsuring the execution and dispatch of orders on schedule in coordination with logistics and customersDay-to-day bookkeeping of the company’s ledger accountsCash flow administration & forecastingDocument filing and administrative tasks in the internal sales officeAssist the Managing Director were necessary
Qualifications
Tertiary Education such as Accounting or Financial Management Diploma or CertificateMinimum of 3 years post qualification experience in an admin or accounting positionProficient with Accounting and Online Banking SystemsKnowledge and Experience with Microsoft Dynamics is an advantageBeing able to ensure accuracy and effectiveness in all tasksHighly proficient with desktop applications such as MS Office Tools as well as internet applicationsWell-organised and highly attentive to detailExcellent written and verbal communication skills requiredExcellent English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident, team player and clear communicator – via e-mail, phone and face-to-face
Benefits
Competitive compensationAttractive vacation, sickness and holiday arrangementsCareer path opportunities for top performers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0NjE1OTQ2P3NvdXJjZT1ndW10cmVl&jid=881131&xid=1324615946
6h
1
SavedSave
We have an opportunity for an Client Service Controller to join our team in Philippi on a full time basis.
REQUIREMENTS
Grade 12Diploma in Supply Chain Management, Finance & Accounting BCom Degree will be an advantage3-5 years’ experience in any Services environment; retail or manufacturing industry is desirableExperience in the Retail and/or Supply Chain environment is a requirementAny analytical background will be an added advantageMust have a valid drivers license and own vehicleExcellent communication skills - written and verbalClient services orientationHigh level of attention to detail and orientation to adhere to proceduresExcellent Excel experienceEffective conflict handling and resolutionEffective planning and time management
Job Description
General administration and customer account processing and reconciliations (query resolution process)Processing and matching of customer transfer notesReconciliation of accounts and controlling of equipmentConducting Daily/Weekly/Monthly/Quarterly stock countsConducting Online Visits/Scheduled calls and providing feedback to the relevant clients and staff (if applicable)Investigation and resolving incorrect equipment balancesInvestigate and resolve queries from the business & customersChase responses on Health Check queries (if applicable)Daily/Weekly/Monthly Reporting – Customer & Internal ReportingLogging of necessary activities and Service RequestsLogging Collection / Return orders when neededLog necessary escalations to the businessMaintaining a strong relationship with the customer through query resolution and proactive identification of potential issuesAttend management meetings if requiredCompiling and Presenting Key Performance Indicator reporting for customer & ManagerReconciliation of accounts and controlling of equipmentInvestigate and resolve queries from the business & customersDaily/Weekly/Monthly Reporting – Customer & Internal ReportingLog necessary escalations to the business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81ODYwNzI3MjA/c291cmNlPWd1bXRyZWU=&jid=1287747&xid=586072720
6h
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