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Results for food and beverage manager in Jobs in Cape Town
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Background
SDF within the Hospitality; Food & Beverage sectorExperience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAPrevious SDF experienceCreation of training material/courses would be advantageous
Responsibilities
To take responsibility for convening the training committee and ensuring that appropriate consultative processes around skills development are implemented
That appropriate procedures and records are kept of training committee meetings
Liaise with the SETA around issues of skills development
Oversee the implementation of training
Keep appropriate training records
Strategically align the training and development of skills in an organization
Qualifications
Accredited Assessor and Moderator and/or ODETP qualificationSDS – Skills Development CertificateStrong Microsoft Office SkillsStrong Admin $ AnalyticsOverall Experience 2-5 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwNzQ2Mjc2P3NvdXJjZT1ndW10cmVl&jid=1519478&xid=2430746276
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Cape Town.
Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries- to exemplify the brand and grow the branch.Key Performance Areas
Business Development
Maintain brand reputation and ethos of business in a professional manner.
Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
A client call planner must be completed and repeated in a 4-to-6-week cycle.
To monitor sales and gross profit activities.
Present and sell company products and services to current and potential clients.
Follow up on new leads and referrals resulting from field activities.
Provide product demonstrations at new and existing clients.
Develop new business opportunities at existing clients (upselling).
Meet the agreed sales targets.
Customer Relationship Management
Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
Always provide prompt service and assistance.
Assist with deliveries to customers in unforeseen circumstances.
Attend to customer needs concerning the best suited products and their efficient use.
Manage account services though quality checks and other follow-ups.
Carry out technical installations, repairs and maintenance of equipment where necessary.
Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
Provide emergency service coverage after hours to appreciative customers.
Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
Communication and Feedback
Attend and participate in all sales meetings.
Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
Assist in providing the Sales Manager with relevant Service Report data.
Submitting a weekly sales/technical report to Sales Manager.
Adhere to Company Data and Communication Policies.
Use prescribed templates where available.
Comply with deadlines where set/required.
Administration Services
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAwNC9BSw==&jid=1804371&xid=E.L002004/AK
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THE ROLE–IN–TRADE GROWTH HACKER:
One of our dynamic forward-thinking clients wishes to appoint an exciting, dynamic, and ambitious individual to join their Food & Beverage Team.
The ideal person is self-motivated and organized, has a positive attitude, and has the drive to want to succeed in building this new and exciting food & beverage category in South Africa. The successful incumbent will form part of the food & beverage division reporting to the Head of Department.
RESPONSIBILITIES
Market research & scoping new on-consumption customersDevelop new ideas about sell-out activities with a creative and innovative spirit, in alignment with the marketing guidelines.POS Tools Management (Ensure the availability and the correct placement of the POS tools, monitoring procurement from HQ and the local productions)
Give support in the implementation of tailor-made tools and concepts.Analyze sell-out results of the POS tools.
Merchandising & marketing asset development & execution and managing supply and qualityMarketing opportunities in on-consumption and off-consumption channelsAnalysis and Planning Activities
Track, record and evaluate all results of implemented marketing activities: POS tools, customers and shoppers activations.Identify potential for improving and adding new marketing activities and proactively involve Sales and Brand Departments.Ensure an efficient allocation of the on-consumption marketing budget and give support to the business planning process.
Managing promotions – instore & externalTraining of outsourced promotional teamsConducting ad-hoc experiential adventure marketing & samplingPresenting key beverage marketing collaborations, sponsorships & partnerships (passive & active sampling events)Presenting key marketing opportunities around trade to drive volumeScoping & Implementing above the line and brand opportunities
QUALIFICATIONS, KEY ATTRIBUTES, AND EXPERIENCE REQUIRED
Qualifications and Experience required:
Post-Matric QualificationTertiary educationA minimum of 3 years experience in Marketing in an FMCG environment essential Valid Code 8 drivers’ licenseSpeak and write English fluentlyBeverage industry experience strongly preferred
Key attributes:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MzI0MzY5NTY/c291cmNlPWd1bXRyZWU=&jid=376849&xid=832436956
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MAIN PURPOSE
To deliver exceptional customer service at the till points as well as artisanal
beverages, thereby creating a positive, lasting impression with the customer.
KEY OUTCOMES
Demonstrates
customer service
Great communication skills in verbal, nonverbal communication that
will impact the experienceDemonstrates a friendly and helpful, can-do attitude when serving
customersDemonstrates customer service skills and knowledge.Identify and resolve a customer’s needsGreets all customers politely as they interact Listens to and resolves customer complaints, suggestions, and
inquiries.
Adheres
to Shopkeeping disciplines
Cleaning and sanitising work areas, utensils, and equipment.
Maintain hygiene and cleanliness standardsExecute all duties as per checklists, quality & traceability
documentation
Cleaning service and seating areas.Execute all duties as per checklists
& adherence to operational standardsSweeps and mops the floor regularlyKeeps the counter and dining area neat
and clean.Compliance to Hygiene & Food Safety
procedures
Management
of stock
Accountable relevant stock in their workstation.Ensure that the restaurant and area is well stockedOpening shift – truck delivery & FIFO in store along with
senior teamRestocks napkins, straws, lids, and other supplies in the dining
area.Inventories supplies and goods with supervising manager, when
necessary.
Processes
till transactions effectively
Records customer orders on an electronic
POS system.Keeps track of a cash drawer and ensures
it is balanced at the end of the shift.Takes money from customers and provides
correct change.Processes credit card and debit card
transactionsTallies orders served and amount of cash
received.
·
High level of attention-to-detail
·
Ability to work in a
fast-paced environment
JOB REQUIREMENTS
·
Preferably grade 12
·
Minimum 1 year Cashier experience is
required for this position
·
Is solidly numerate.
·
Can follow directions and
achieve goals.
·
Demonstrates strong
customer service and interpersonal skills.
·
Is able to communicate
effectively to a variety of clientele.
ADDITIONAL CRITERIA
·
Existing Cashier/Barista experience
is essential
·
Able and flexible to work
different shifts - 6-day flexi shift roster which may be changed to suit the needs
of the operation.
·
Weekends, evenings and
Public Holiday workdays and times is mandatory.Email me now Ericmaqwele@woolworths.co.zaSouth African Citizen Only
1mo
Ads in other locations
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Camps Bay Retreat seeks an experienced and innovative Boutique Hotel Manager for this luxury property in the beautiful Camps Bay.The successful candidate take ownership of the full Hotel Operations function, finance. and profitability of the Hotel. Forward thinking, pro-active manger to deliver top class guest experience. Ideal candidate will understand the well-travelled, active. and modern client base and values a STRONG guest experience of the HIGHEST QUALITY. Must hold themselves to the high standards that are synonymous with this exceptional property.You will need an excellent eye for detail and be well versed in both Rooms Division and Food and Beverage Operations.Experience in a Boutique hotel is a must.Main duties and responsibilitiesMaintain effective Front Desk procedures, including check in, check out, guest relations, complaint handling, balancing accounts daily and reporting. Luggage control, Lost and Found.Ensure the Facilities are well maintained, liaise with both Housekeeping and maintenance departments to ensure 100% readinessMaintain exclusivity procedures of the hotelEnsure maximum security in all areas under your control.Ensure that there are no variations on the agreed standards of food presentation, quality and freshnessEnsure cleanliness of the entire hotelMonitor daily variance reports and action shortagesUnderstand the ownership roles and levels of responsibility in your teamManaging of assets and reportingMonthly and weekly rosters, follow up on attendanceProgressive discipline where requiredDemonstrate a sincerely positive attitude towards getting things doneUnderstand address group objectivesDevelop solutions that improve organisational performanceInitiatives to increase revenue and occupancyAchieve targeted food and beverage costsRespond to guest reviews to maintain the image of the hotelUnderstand and capitalise on the key demographicFocus on current trends, be a trendsetter not a trend followerEnsure that on the job training is done in all departments.Minimum requirementsMatricOpera experience essential3-5 years relevant experience at management level in a luxury hotelFamiliar with all the duties of both Rooms Division as well as Food and Beverage OperationsStrong Financial AcumenStrong MS Office skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzgxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792851&xid=1109_187817
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
3d
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Salary: Negotiable depending on experience (R11k – R14k)The position available, entails the following:1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.3. To deal with guest requests to ensure a comfortable and pleasant stay.4. Check guests into rooms and checking out guests5. Provide information about restaurants, activities and services6. To be responsible for accurate and efficient accounts and guest billing processes7. To assist in keeping the hotel reception area, dining room and patio clean and tidy at all times, as well as the upstairs venue and balcony8. To undertake general office duties:- Correspondence,- Emails,- Filing- Telephone- Ensure the smooth running of the reception area.9. To administer all routes of reservations to ensure that room bookings are made and recorded accurately.10. To ensure that all reservations and cancellations are processed efficiently. Follow up on all payments, provisional reservations and requests meeting turnaround times.11. To keep up to date with room prices and special offers to provide accurate information to guests.12. To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager.13. To administer the general petty cash system and float in an accurate manner.14. Act as Duty Manager when required.15. To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings16. Upselling of all merchandise17. Servicing of beverages and food18. Setting up buffet and stocking honesty bar19. Setting up of braai, cooking and preparing platters, light meals and picnics20. Making rounds at the swimming pool and room to ensure guests are happy21. Assist with room checks and managing housekeeping22. Stock control23. Assist with social mediaThe above are guidelines for this position, but it will not be limited to these, and the staff member may be asked to assist in any other departments where help might be needed.
1mo
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