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Results for call centre inbound jobs in "call centre inbound jobs", Full-Time in Jobs in South Africa in South Africa
1
We’re looking for call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. Vacancies Available only in Pretoria.ResponsibilitiesMemorize scripts for products and services, and refer to them during callsBuild positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriatelyIdentify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriateMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityCreate and maintain record of daily problems and remedial actions taken, using call-center databaseLeverage data and insights gathered by the call center to recommend and influence process improvementsCall 012 448 5248 or WhatsApp 067 761 8853Required skills and qualificationsHigh school degree or equivalentNo Experience NeededStrong active-listening and verbal-communication skillsProficiency in problem-solvingAbility to multitask and manage time effectively
1mo
City Centre1
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to careers@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
1y
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