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FOH Manager
Description
We are seeking a highly experienced and service driven Front of House Manager to lead our
FOH team and ensure an exceptional dining experience for every guest. You will be responsible for
overseeing all front of house operations, maintaining high standards of customer service, managing
and training staff, and working closely with the kitchen and management teams to drive overall
performance.
Roles and Responsibilities
- Oversee daily front of house operations, including dining area, bar and guest service.
- Lead, train, and manage FOH team members including waiters, bartenders, and support staff.
- Ensure smooth service during peak hours by coordinating seating, guest flow, and staff
assignments.
- Monitor guest satisfaction, resolve complaints promptly and professionally.
- Uphold and enforce health, safety, and cleanliness standards.
- Assist in recruitment, onboarding, and performance evaluations of FOH staff.
- Create staff schedules, manage labor costs, and ensure appropriate staffing levels.
- Collaborate with kitchen leadership and management on service flow and operational
improvements.
- Monitor inventory and coordinate with suppliers for FOH stock orders and deliveries.
- Implement and maintain customer service standards and hospitality standards.
- Efficiently work on the POS and back office system to control stock levels, stock takes invoicing
etc.
Skills Required
- 2+ years of experience in front of house restaurant management, preferably in a high-volume café
setting.
- Strong leadership, communication, conflict management and problem-solving skills.
- Good time management skills.
- Proven ability to lead and motivate a team in a fast-paced environment.
- Deep understanding of hospitality standards and guest service practices.
- Proficient in POS systems and Microsoft Office. Micros experience would be beneficial.
- Knowledge of health and safety regulations and FOH compliance standards.
- Ability to handle stressful situations with grace and professionalism.
25d
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Job Title: Lead Generation Specialist (Ex-Financial Advisors)Company: Lead Gurus KSGLocations: Cape Town Employment Type: Full-timeAbout the RoleLead Gurus is seeking former Financial Advisors to join our "Leads Gen Services" team. This role leverages your previous industry expertise in financial services to drive high-quality lead generation. Unlike traditional advisory roles, this position focuses on the front-end of the sales funnel, providing a stable alternative to commission-only structures.Key RequirementsTo be considered for this role, candidates must meet the following criteria:Professional Experience: Minimum of 3 years of experience specifically as a Financial Advisor.Transportation: Must possess a reliable personal vehicle.Equipment: Must own a functional laptop.Location: Must be based in Cape Town Remuneration & PerksSalary: R8,000 Basic + 5% Commission.Financial Stability: Guaranteed earnings with no clawbacks or lapses.Allowances: Includes a dedicated Fuel and Cellphone allowance to cover operational costs.How to Apply:Interested candidates should submit their professional resume/CV via email:Email: kevin@leadgurus.co.zaWebsite: leadgurus.co.zaJob Type: Full-timeWork Location: In person
22d
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Senior Operational Risk Manager Sandton Johannesburg
Our financial services client seeks an Operational Risk Manager with strong experience in financial services / investment / savings. The role will lead the design, implementation and continuous improvement of the firm’s operational risk and compliance framework across investment and operations, with Regulatory compliance, etc.
Salary: Market Related CTC.
Minimum requirements
Bachelor’s degree in law, finance, or a related field
Relevant postgraduate qualification is an advantage.
Professional certifications in risk, compliance or investments are beneficial.
At least 5 years’ experience in the investment and savings industry, ideally within asset management, investment administration, pension fund administration or similar.
Proven application of operational risk methodologies in an investment/asset management context (e.g., RCSA, incident management, control testing, KRIs).
Experience reviewing investment management agreements, fund documentation and outsourcing/service provider contracts from a risk and compliance perspective (without providing legal advice).
Excellent written and verbal communication skills, capable of producing clear reports and presenting to senior stakeholders and committees.
Strong analytical and problem-solving capability with keen attention to detail.
Highly organised, self-driven and results-oriented, able to manage multiple priorities.
Project management experience, including leading or supporting regulatory, remediation or change initiatives.
Ability to influence and constructively challenge at senior levels, including Exco, Risk Committee and Board sub-committees.
Familiarity with investment and savings industry practices, operating models and professional standards.
Regulatory knowledge and practical exposure required (POPIA, FAIS, FIC Act, CISCA, Pension Funds Act, FSCA conduct standards, NCA, etc.
Key responsibilities
Compliance, legislation and governance: interpret and embed applicable laws and standards; advise business on compliance obligations.
Operational risk framework and tools: develop, implement and enhance RCSA, control testing, KRIs and related tools; ensure effective risk identification and monitoring.
Incident, breach and issue management: oversee incident logging, investigation, remediation and reporting; drive root-cause analysis and control improvements.
Legal and contract risk: review investment agreements, fund documentation and outsourcing contracts from a risk and compliance lens (no legal opinions).
Third-party, outsourcing and operational due diligence: assess and monitor service providers, oversee onboarding and ongoing oversight, and manage related risks.
Policy environment: maintain and govern the policy and standards suite; coordinate updates and training.
Governance, reporting and risk culture: prepare high-quality reports and MI for Exco, Risk Committee and Board sub-committees; champion a strong risk culture across the organisation.
Please apply online
FROGG Recruitment
https://www.froggrecruit-sa.co.za/how-we-work-with-candidates/
12d
FROGG Recruitment SA
1
Experienced drivers are urgently needed to join Jugnoo taxis. Requirements: Possession of a personal vehicle, a valid driver's licence, and a smartphone (Uhuru). To apply, kindly send a message an inbox with your WhatsApp number You can commence work on the same day.https://play.google.com/store/apps/details?id=product.clicklabs.jugnoo.driver
1mo
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