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Our
client, Display Wine, is a manufacturer of modern wine racks for homes,
restaurants, wineries, or businesses. Display Wine, based in Stickland, is
seeking to employ a reliable and experienced Aluminium Cutter and Assembler to
join their dynamic team. The primary purpose of this role is to work with the
team to cut and assemble components to make up the finished product The responsibilities of the job entail the following: ·
Read an interpret specifications on job cards or basic drawings·
Proceed to complete work as per job cards or drawings by:Accurately setting
out and marking material for cutting and assembling purposes. Assembling, welding,
and finishing aluminium productsInspecting finished
products for quality and accuracy
·
Comply with company procedures regarding waste by-products and keep the
workplace clean, tidy and free from rubbish or other obstructions. ·
As required, carry out cleaning and maintenance work on the employer’s
premises, machinery, vehicles and equipment. ·
Wear protective equipment supplied and observe the safety rules at all
times.
·
Assist and cooperate with other staff members and deal professionally
with clients in the course of carrying out these duties.Experience
Ideally 5 years + experience in either joinery or aluminium fabrication
tradesCompetencies·
Able to speak, read and write English
fluently. ·
Has high levels of precision with
a tape measure.·
Able to read basic drawings/job
cards.·
Experience with working with
machinery such as cut of saws, mitre saws and various hand tools such as
grinders.·
Must be willing to learn and
interact with managers regarding work related tasks. ·
Must be proactive and efficient. ·
A team player with a positive
attitude.
Salary: 8,000 – 10,000 per monthIf interested send an email to erin@crescoconsult.co.za
4d
Bellville
Results for business management in Jobs in South Africa
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CLOTHING STORE MANAGER / DAL JOSAFAT, PAARL– The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans.
Requirements:
Matric/Grade 12
NQF 5/6 or Diploma in Retail/Business Management preferable
Valid Driver’s license – Code 08 (Copy to be submitted with application)
2 – 5 years’ experience in Sales/Retail/Operations environment either as an Assistant Manager or Manager
Competencies
Strong Leadership/People Management skills
Excellent decision-making ability
Strong analytical skills
Excellent time management
Teamwork orientation
Ability to work under extreme pressure
Key Accountabilities
Asset Management – Responsible for the branch, ensure the store is kept neat and tidy and co-ordination of repair and maintenance in the store.
Stock Control – Responsible for all stock and held accountable for all overages and shortages, prepare requisitions to replenish stock, identify and report slow selling items, conduct stock takes
Merchandising – Co-ordinate the layout of shelves and merchandise of seasonal and sale displays, identify new ways of promoting merchandise, ensure housekeeping standards are met, Manage quality and quantity aspects of the merchandise assortments.
Marketing and Sales – Manage the implementation of all marketing promotions to ensure maximum sales, prepare and direct staff who are preparing displays, actively participate in promotions, stay up to date with advertising trends, provide Leadership to staff, stay current with products, marketing and pricing, achieve and exceed store targets, Organise special promotions sales and events, Initiate changes and improvements Admin and Cash
Management of Staff – Assign employees to duties, Encourage, assist and train employees, manage performance and develop staff, ensure procedures and policies are being adhered to and enforce disciplinary action where required, determine when temp. staff required, recruit staff, attend and facilitate meetings
Security / Risk – Manage all aspects of the business, monitor security staff and ensure they are alert in performing their duties, Ensure Health & Safety Standards are met
Customer Service – apply Customer service in a friendly and enthusiastic manner, Train staff in Customer services, assist with customer queries and complaints, satisfy Customer needs and attract Clientele
Undertakings
MIE, Credit Check
Criminal check
Salary: Market related
Application Process: Apply online https://www.dittojobs.com/jobs/view/480980107 or e-mail application CV with qualifications and recent head & shoulder photo to Solutions@workafrica.co.za, use “STOREMANPA” in the subject of the e-mail. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessfulJob Reference #: STOREMANPAConsultant Name: Claire OReilly
6h
1
SavedSave
Our Client offers a secure escrow service that allows you to confidently conduct transactions for goods or services. As an established and trusted platform, payment is collected and keep it in a secure holding until both parties have fulfilled their agreed upon obligations.
Their escrow services have become the go-to solution for freelancers, contractors, artists, digital nomads, and anyone in the gig economy who needs a safe and reliable way to manage payments. They will simplify your transactions and ensure a fair and successful outcome for both parties.
Job Purpose:
The Growth Manager focuses on growing the business through a combination of sales tactics and marketing strategies.
Responsibilities:
• Identify, target, and secure new business opportunities within the fintech sector
• Maintain a deep understanding of the companys fintech products and services to effectively communicate benefits and features to potential clients
• Monitor the fintech industry trends, competitor products, and market conditions to identify sales opportunities and threats
• Build and maintain strong relationships with clients, ensuring their needs are met and addressing any concerns or feedback
• Achieve and exceed monthly and annual sales targets set by the company
• Conduct presentations and demos of fintech products and services to potential clients
• Gather feedback from clients and prospects to inform product development and service improvements
• Develop and implement effective sales and marketing strategies to achieve company targets
• Create and implement comprehensive digital marketing strategies to increase brand awareness, customer engagement, and revenue
• Develop high-quality content for various digital platforms, including websites, blogs, social media, and email campaigns
• Optimise website and online content for search engines to increase organic traffic. Manage pay-per-click (PPC) campaigns to maximize ROI
• Oversee the companys social media profiles, ensuring consistent branding and engagement. Create and schedule posts, respond to comments, and analyze performance metrics
• Design and execute email campaigns targeting existing and potential customers. Monitor open rates, click-through rates, and overall campaign performance
• Use tools like Google Analytics to track website traffic, user behavior, and conversion rates. Provide regular reports on digital marketing performance and insights for improvement
• Stay updated with the latest fintech trends, competitor strategies, and emerging digital marketing technologies
• Work closely with sales and product dev, to ensure marketing strategies align with company objectives and product launches
• Design, test, and manage online advertising campaigns across platforms like Google Ads, Facebook Ads, and LinkedIn
• Ensure that all digital content aligns with the companys brand identity and messaging
• Prepare and present regular sales and marketing reports to senior management
• ...Job Reference #: 202599
2d
1
SavedSave
JUNIOR ADMIN. CONTROLLER / DAL JOSAFAT, PAARL – This position will be responsible to perform clerical information processing tasks and activities associated with the maintenance of Store Operations records and registers. Attend to general office applications with respect to routine procedural information
Requirements:
Matric/Grade 12
NQF 5 Certificate in Retail/Business administration (advantageous)
Valid Driver’s license
2 – 5 years’ experience in Sales/Retail/Operations environment either as an Assistant Manager or Manager (Clothing retail advantageous)
Computer Literate on Word and Excel
Key Accountability
Cash – Responsible for banking on a daily basis, cash ups, drop safe to be locked at all times, cash float checked and balanced.
Administration – Control standard of administration and procedures in the store, do all filing procedures, cash control, petty cash, stock control, personnel and internal request files, ensure all slips are signed by relevant staff ie: over-rides, voids and refunds, till open etc., ensure reporting is up to date, lay-bys to be checked, RTS done on regular basis, spot checks on cashiers to be carried out, controlling of the change, data capturing of stock.
Staff Management – Manage the cash desk area
Housekeeping – Maintain cleanliness in office and cash desk area
Shop floor function – Customer service
Merchandising – Ensure housekeeping standards are met
General – in absence of Assistant Manager to fill the role, perform any reasonable duties delegated by Management.
Salary: Market related
Application Process:
Apply online https://www.dittojobs.com/jobs/view/3674009141 or e-mail application CV with qualifications and recent head & shoulder photo to Solutions@workafrica.co.za, use “ADMIN. CONTROLLER PAARL” in the subject of the e-mail. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessfulJob Reference #: ADMINCONTROLLERPAARLConsultant Name: Claire OReilly
6h
1
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
2d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
2d
1
SavedSave
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
2d
1
Our client is the first and only African-led climate change re-granting organisation on the continent. Through a combination of grant making, fellowships, transformational research, technical assistance, coalition building and advocacy our client seeks to support interventions at the nexus of climate change, and development that have the greatest potential to deliver long-term socio-economic transformation and inclusive development.
Please take note: This is a 1 year contract position
Must have NPO Industry experience working with different African Countries
Purpose
Reporting to the Executive Director, the Senior Human Resource Manager will develop the HR strategy in conjunction with the Executive team, and lead the implementation of all aspects of the employee lifecycle areas in line with the business strategy
Responsibilities include but not limited to:
• Partners with the leadership team to understand and execute the organisations human resources strategy as it relates to current and future talent needs, recruitment, retention, and succession planning
• In conjunction with the HR team members, manages the end-to-end talent acquisition process and onboarding for new staff
• Manages all employee conflict, disciplinaries and terminations
• Provides support and guidance to management and other staff when complex or sensitive issues arise
• Creates the learning and development strategy and oversees training or skills initiatives that provide internal development opportunities for employees
• Oversee the development and implementation of succession planning
• Implement a wellness programme and manage wellness activities
• Implementation and management of performance review system and associated processes
• Manages HR projects related to OD initiatives and liaising with donors and stakeholders to manage these initiatives
• Responsible for evaluating job descriptions and benchmarking new roles or involved with associated projects
• Oversees the employee offboarding process ensuring that exit interviews and knowledge transfer documents and handover processes are completed
• Implementation or oversight of HR administration
• Champion a high- performance culture and support the leadership team and all employees to strengthen the ACFs culture.
• Create and oversee the diversity, equity and inclusion plan for our client and ensure that this aligns with our clients values, business strategy and commitments.
• Maintains compliance with legislation, and is responsible for updating policies and processes related to any changes to maintain compliance
• Managing allocated HR budgets with the finance executive
• Flexibility to contribute to other organisational initiatives when required
Requirements
• Post graduate qualification in HR, Industrial Psychology, Business Administration or a related field
• At least 10 years relevant HR generalist experience, of which at least 5 years should be at a management lev...Job Reference #: 202664
2d
1
### Job Opportunity: External Sales Representative – Parow BranchA leading automotive wholesaler is seeking a motivated and reliable External Sales Representative for our Parow Branch.#### Key Responsibilities:- **Sales Communication**: Promote DE Cape's products to drive sales and build strong connections with prospects/clients.- **Customer Engagement**: Identify and educate prospective customers while supporting existing clients with product information.- **Customer Base Management**: Manage a diverse customer base, including retail workshops, spares shops, diesel pump rooms, agricultural co-ops, fitment centres, fleet owners, and automotive dealerships.- **Business Development**: Expand and diversify the customer base while maintaining strong relationships with existing clients.- **Sales Targets**: Achieve and exceed monthly sales targets through proactive efforts.- **Area Management**: Maintain detailed call logs and submit daily and monthly reports.- **Cost-Benefit Analysis**: Perform analyses for customers to demonstrate product value.- **Customer Relations**: Maintain positive business relationships and ensure ongoing sales.- **New Client Acquisition**: Visit at least one new client daily and handle credit applications.- **Gap Analysis**: Ensure retailers maintain a comprehensive product range.- **Customer Support**: Provide excellent service, resolving problems and complaints promptly.- **Customer Presence**: Maintain a regular presence at the customer level and represent the company at functions/events.- **Promotional Programs**: Implement and coordinate promotional programs.- **Team Coordination**: Work with team members and other departments to ensure seamless operations.- **Competitor Awareness**: Stay informed about competitors and communicate relevant details to management.- **Strategic Reporting**: Prepare reports for clients on sales history and information.- **Product Knowledge**: Stay updated on product training and specifics.- **Additional Duties**: Perform ad-hoc duties as requested by the External Sales Manager.#### Minimum Requirements:- **Education**: Matric.- **Driver’s License**: Valid Driver’s License and own vehicle.- **Sales Experience**: Minimum 2 years in a similar automotive role.- **Technical Skills**: Proficiency in Excel for generating reports and visualizing data.- **Communication Skills**: Exceptional communication and interpersonal skills.- **Organizational Skills**: Strong organizational and multitasking abilities.- **Industry Knowledge**: Knowledge of the automotive industry and products is advantageous.- **Customer Service**: Commitment to outstanding customer service.#### Salary: R30,000 per monthInterested parties should send their CV to CeraoRecruitmentAgency@mweb.co.zaJoin us and be a part of a dynamic team dedicated to excellence in the automotive wholesale industry.
4h
1
FOOD AND SAFETY JUNIOR QUALITY CONTROLLER/ EAST LONDON – To achieve quality assurance operationally, prepare and complete actions plans, implement production, productivity, quality and customer service standards, identify and resolve problems, complete audits, determine system improvements and implement change
Minimum Requirements;
Diploma/Degree in Food Safety Management
Experience in Food Manufacturing industry
Proven experience as quality assurance manager or relevant role
Thorough knowledge of methodologies of quality assurance and standards
Good knowledge of MS office
Outstanding Communication Skills
Great attention to detail and results driven approach
Excellent Organizational and Leadership skills
In addition, the Candidate will be responsible to:
Develop quality assurance plans by conducting hazard analysis, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions and verification procedures
Provide leadership to ensure business achieves FSSC 22000 standard
Facilitate third party audits FSSC 22000 and other customer specific audits
Interpret production reports and future expectations
Maintain and improve product quality by completing product, company, system, compliance and surveillance audits, investigating customer complaints
Prepare quality documentation and reports by collecting, analysing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations
Acting as a catalyst for change and improvement in performance and quality
Review current standards and policies
Managing the Quality control system on site by ensuring QC tests and procedures are properly understood, carried out and evaluated to ensure compliance at all times
Salary: Market related
Application Process: Online applications will receive preference, https://www.dittojobs.com/jobs/view/888822403 ensure you upload a head and shoulder photo, alternatively e-mail CV to solutions@workafrica.co.za, use “FSQC” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 3 weeks
Job Reference #: FSQCConsultant Name: Claire OReilly
5h
1
SavedSave
JUNIOR ADMIN. CONTROLLER / DENLYN MALL/PRETORIA – This position will be responsible to perform clerical information processing tasks and activities associated with the maintenance of Store Operations records and registers. Attend to general office applications with respect to routine procedural information
Requirements:
Matric/Grade 12
NQF 5 Certificate in Retail/Business administration (advantageous)
Valid Driver’s license
2 – 5 years’ experience in Sales/Retail/Operations environment either as an Assistant Manager or Manager (Clothing retail advantageous)
Computer Literate on Word and Excel
Key Accountability
Cash – Responsible for banking on a daily basis, cash ups, drop safe to be locked at all times, cash float checked and balanced.
Administration – Control standard of administration and procedures in the store, do all filing procedures, cash control, petty cash, stock control, personnel and internal request files, ensure all slips are signed by relevant staff ie: over-rides, voids and refunds, till open etc., ensure reporting is up to date, lay-bys to be checked, RTS done on regular basis, spot checks on cashiers to be carried out, controlling of the change, data capturing of stock.
Staff Management – Manage the cash desk area
Housekeeping – Maintain cleanliness in office and cash desk area
Shop floor function – Customer service
Merchandising – Ensure housekeeping standards are met
General – in absence of Assistant Manager to fill the role, perform any reasonable duties delegated by Management.
Salary: Market related
Application Process:
Apply online https://www.dittojobs.com/jobs/view/1724656753 or e-mail application CV with qualifications and recent head & shoulder photo to Solutions@workafrica.co.za, use “ADMIN. CONTROLLER DM” in the subject of the e-mail. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful
Job Reference #: ADMIN.CONTROLLERPTAConsultant Name: Claire OReilly
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the...Job Reference #: 202650
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
2d
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Our client is a start up Financial Services Provider and are seeking External Compliance Officers to oversee FAIS and FICA related compliance in the Financial Services Industry. Role Qualifications & Competencies. FSCA recognized qualification• Must have phase 1 FSCA approval for Category I.• Experience in a compliance or risk management role.• Experience in the Financial Services Industry with exposure to Financial Advisors.• Excellent working knowledge of compliance legislation governing the industry (FAIS, FICA and subordinate legislation)• Computer Literacy• Business Awareness, Client Focus• Gaining Commitment, Decision Making• Technical Knowledge, Information Monitoring• Initiating Action, Self-starter, Ownership• Effective communication skills – both verbal and written • In-depth understanding of member needs as a driver, Outstandingservice delivery• Conflict management skills, Time management skillsDescription:The Compliance Officer must be approved by the Financial SectorConduct Authority (FSCA) and is appointed as the Compliance Officeron each Financial Services Provider (FSP) licenses for which they areresponsible• This role delivers an outsourced compliance function to client financialservices providers (independent brokers or tied agents) in terms ofservice level agreements• Assumes responsibility for approximately 80 Financial Services Provider(FSP).• Fulfills functions required in terms of FAIS legislations such asmonitoring and reporting to the financial services provider and theFSCA.• Establishes and embeds compliance culture across the panel offinancial services providers and provides compliance risk framework.Personal Attributes:Accountable for service delivery through own efforts.• Individually accountable for managing own time, tasks and outputquality.• Makes increased contributions by broadening individual skills.• Collaborates effectively with others to achieve personal results.• Accepts and lives the company values.• Understanding and practical knowledge of Risk Management Principles• Presentation skillsInterested applicants may email their cv to applications@fsprecruitment.co.za
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CREDIT CONTROLLER/EAST LONDON – Our client in the Automotive industry is looking to employ a Credit Controller to oversee the credit control and debtors’ functions.
Min. Requirements:
Matric
Tertiary qualification advantageous
Minimum of 2 years in a credit control experience
Experience & exposure in the Automotive Industry is preferred, but not essential
Demonstrated experience in collecting past due accounts
Proven working experience on Pastel/Sage or other accounting software
Highly proficient in Microsoft excel, outlook, word
Highly skilled in Reconciliation of accounts
Valid Driver’s license and own reliable transport
Responsibilities:
Manage Credit Limits
Ensuring timely payments
Minimizing bad debt
Maintain accurate records
Liaising with internal and external parties
Providing financial analysis and reporting
Supporting business growth
Salary: Market related (depending on experience)
APPLICATION PROCESS: Online applications will receive preference https://www.dittojobs.com/jobs/view/2845219312 alternatively e-mail CV with qualifications, and a recent head and shoulders photo to solutions@workafrica.co.za, ensure you use “CREDIT CONTROLLER as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeksJob Reference #: CREDITCONTROLLERConsultant Name: Claire OReilly
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention a...Job Reference #: 202626
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
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My client does the analyzing of SME’s and entrepreneurs businesses to determine whether or not to invest in their businesses.
Qualifications:
· A Bcom degree in Accounting, with Accounts 2, Finance or other business-related field.
· A Property Investment-related degree will be advantageous.
· 4 or more years of experience in property investment/property finance structuring.
The individual needs to possess the ability to build and maintain relationships, have strong negotiation skills and be results-focused.
Requirements:
· 5 or more years of experience in Business Investment.
· Experience in Banking, sales and marketing.
Competencies:
· Deciding and Initiating Action
· Leading and Supervising
· Persuading and Influencing
· Presenting and Communicating Information
· Planning and Organising
· Delivering Results and Meeting Customer Expectations
· Relating and Networking with People
CTC: Up to R80,000.00 per month
Only SA to apply
Responsibility:Take complete ownership of financial management, encompassing income and expenses, within the area office, ensuring financial stability and adherence to approved budgets.
The property area office has an existing portfolio of clients and yearly budgets to grow the portfolio with new clients and assets
The Area Manager is responsible for the whole portfolio which includes oversight on the Income and expenses.
However, the company has its own internal accounts division who is responsible for all the accounting and reporting work. (aka finance role) This is not the responsibility of the Area Manager
In addition, the company has its own property management division which is responsible for all operational matters (collections, placements, maintenance). This is also not the responsibility of the Area Manager
· Oversee the end-to-end property investment process within the area office, with a specific focus on deal sourcing, due diligence, deal structuring and portfolio management for wholly owned property acquisitions, joint venture property investments and owner-occupied property acquisitions for business owners.
· Actively participate in various committee meetings, providing input and insights that contribute to informed decision-making.
· Prepare and present detailed investment proposal reports for consideration by relevant investment committees, ensuring accuracy and clarity in all documentation.
· Develop and execute marketing strategies to promote the companys services and products, while actively engaging in presentations and networking activities to foster industry relationships.
· Strategically cultivate and maintain relationships with key intermediaries and industry stakeholders to generate consistent deal flow opportunities, all while promoting and strengthening the brand of the company.
· Actively manage client relationships and regularly participate in management meetings for equity investments in joint ventures, contributing to the overall success and growth of these partnerships.
· Actively participate in the development, management, and retention of your direct report.
· Actively participate in the building of a team through the recruitment and selection, and to the development, management, and retention of additional direct reports.
If you do not hear back within 4 days, you have not been successful.
Salary: R80000Job Reference #: PropertyConsultant Name: Carol Ann Farrelly
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
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Established in 1993, our client is a privately owned manufacturing company supplying SANS approved kerbs, concrete paving bricks and slabs as well as retaining wall systems. They also have branches in Gauteng and the Northwest.
They are recruiting for an experienced Outbound Sales Office Assistant to join their growing team based in Gqeberha (formerly known as Port Elizabeth).
Introduction
Internal sales support is like a Formula 1 Race. You have your driver (External Sales Representative) who is on the race track. This driver has the support of his Pit Crew (Internal Sales support). The Pit Crew is constantly in contact with the driver, to make him aware of what is happening on the track, and update him with status. They inform him, when it is time to come into the Pits to change tyres. The Pit Crew make sure they are prepared for the Driver (Tyres, Spares). Once the Driver stops at the Pits, the Pit Crew change the tyres, and make sure the car is in order to continue the race. The focus of the Pit Crew is to act and perform as quick as possible to keep
the Driver in his current position. When the driver is delayed and drops in passion, the whole team feels it, at the same time when the Driver stands on the Podium with his winning trophies, it is not only the Driver who is the Winner but the whole team.
Link
We as the internal Sales support are the support system for the External Sales reps. Our focus is to add value to our customers by understanding our internal Systems and Procedures. We have a real compassion for each other in the teams which result in us being relevant.
Critical success factors:
• Have an interest in the influence you have and what makes this.
• Know the internal workings of the business
• Know the market definition and be able to interact from any point competently and
• constructively
• Know the products and the relevant SANS standards Job Description:
• Have an interest in the influence you have and what makes this
• Describe your goals and put a timeline to them of when you want to achieve them
• Follow them through
• Discuss your learning, difficulties, and possible solutions in your daily reports and in meetings with your manager
• Demonstrate that you can work within our structure so that the structure as a whole works to influence the market in a constructive and value adding way = Team player
• Know your Senior reps Sales, Orderbook, pipeline, top 10 customers by heart
• Take ownership of your role in the company
• Do what you Promise
• Know the internal workings of the business as a whole
• Be able to work at front desk (incl. the use of Pastel
• Know the role of your colleagues and help them to achieve their goals
• Understand the function of each department and their needs
• Know the market definition and be able to interact from any point competently and constructively
• Know the Sale Strategy, Sales organogram, processes procedures intimately
• Be able to describe our mark...Job Reference #: 202324
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