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Results for customer relations in "customer relations", Full-Time in Jobs in Bryanston in Bryanston
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Key Responsibilities:Warranty Administration & AuditingAdminister OEM warranty policies, procedures, and programs across the dealer networkReview, assess, approve, and audit dealer warranty claims for accuracy, validity, and complianceMonitor warranty submissions, labour operation codes, labour times, parts usage, and supporting documentationIdentify claim discrepancies, rejections, and rework requirements, and provide clear feedback to dealersMaintain accurate warranty records in line with audit and compliance requirementsPolicy Compliance & Cost ControlEnsure dealer compliance with OEM warranty and service policies and proceduresIdentify, investigate, and report on warranty trends, anomalies, repeat failures, and potential misuseSupport warranty cost containment initiatives and recovery actionsAssist with the administration of goodwill claims, recalls, and service campaignsDealer Support & CommunicationAct as a key point of contact for dealer service managers, warranty clerks, and service advisorsProvide guidance and support on warranty procedures, claim entry, and documentation standardsAssist dealers in resolving warranty claim disputes, rejections, and process-related issuesSupport dealer training initiatives related to warranty and service processesData Analysis & ReportingAnalyse warranty and service data to identify recurring faults, quality concerns, and root causesPrepare regular and ad hoc reports on warranty spend, claim frequency, repair quality, and dealer performanceProvide field data and feedback to engineering, quality, technical, and product support teamsService Operations SupportSupport service operations with service campaigns, recalls, and product quality initiativesAssist with customer escalations relating to warranty and service concerns where requiredCoordinate with parts, logistics, and technical support teams to ensure effective claim resolutionProcess Improvement & Systems SupportSupport continuous improvement initiatives within warranty and service operationsAssist with warranty system enhancements, updates, testing, and user supportMaintain accurate records and documentation for internal and external auditsSkills, Qualifications & Experience:Minimum 36 years experience in automotive warranty administration, service operations, or dealer supportStrong understanding of dealership service, parts, and warranty processesOEM or dealership experience (highly advantageous)Proven experience in warranty claim review, validation, and auditingStrong data ana
https://www.jobplacements.com/Jobs/A/Automotive-Warranty--Service-Administrator-OEM-Le-1255052-Job-Search-01-23-2026-04-03-20-AM.asp?sid=gumtree
6d
Job Placements
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Key Responsibilities:To maximise policy sales and monthly written premium in a compliant and customer centric mannerTo be responsive, courteous and professional in dealing with the Companys supporting lead providers and customersTo execute the sales process with skill, knowledge, diligence and integrityApply or provide competitor quotes where necessary relative to customer needs in order to provide options to customersTo optimise each lead by selling additional products where these are availableTo use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customersTo accurately identify the needs of the customer by asking effective questions and listening attentivelyMatch benefits accordingly and demonstrate how a product satisfies their needsTo understand objections and overcome them with an appropriate responseStrive to become an expert in your field through observation and collaborationTo continuously improve skills through practicing areas identified for improvementTo share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales teamTo be self-motivated, maximise productivity and able to manage ones time effectively when working from homeNon-Technical:Sales DrivenGoal OrientatedSelf-AccountabilityTime ManagementExcellent verbal and written communication skillsComputer literateNeeds Analysis skillsAttention to detailProblem-solvingAdaptability to changeStress toleranceResilienceDriven and motivatedNegotiation SkillsCompliance and Rule OrientatedStrong work ethicProactiveDeadline drivenMinimum Qualification:MatricRE5FETC: Short-term Insurance NQF4 or better (Preferred)Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)Requirements:At least 3 years call centre sales experience1-year outbound call centre sales experience2 years motor and home sales experienceFluency in English is essential plus one other official languageMotor Industry experience ESSENTIAL!! Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your
https://www.jobplacements.com/Jobs/A/Automotive-Financial-Services-Motor--Home-Direct--1250235-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
17d
Job Placements
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We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and service level adherence in a high pressure environment.Location: Bryanston, SandtonKey Responsibilities:Customer Service MonitoringEmergency Assist case management and intervention (Live and pre-booked cases)Monitor and manage Complaints and Customer Care inboxes.Track and follow up on complaints and feedback resolutions.Escalate complaints and update tracking and complaints sheets.Conduct courtesy calls. Case Management & AdministrationCheck and reconcile Accident Reports.Track Authorisation Requests and other validation requests.Monitor incorrectly delivered vehicles and coordinate resolution.Complete end destination and complaints-related meetings and tasks.Support vehicle upliftment requests and authorization tracking.Vehicle towing case monitoring and delivery confirmation at the correct destination Communication & CoordinationMaintain communication with internal teams and external service providers (SPs).Assist with billing queries and provide feedback on utilization and authorisation processes.Afrikaans & English speaking. Reporting & Data ManagementPrepare and distribute Daily SLA for clients & service providers.Compile and analyse SLA and CSI Stats daily.Complete and update vehicle Accident Reports and Daily Case Stats.Generate Client Scheme Utilization Reports (weekly and monthly).Compile Live Case updates and consolidate into Daily/Weekly reports for stakeholders.Generate and maintain Master and Ad Hoc Utilization Reports for finance and operational use.Manage and vet utilization reports. Quality Assurance & FeedbackParticipate in and contribute to QA collaboration sessions with service providers (if required).Submit QA Reports and track follow-up items from QA sessions.Monitor CSI feedback and generate CSI Master Reports.Qualifications:Matric Certificate (required).Additional tertiary education (advantageous).2+ years experience in a support, admin, or case management role.Call Centre and/ short term insurance claims support experience advantageous.Key Skills & Competencies:https://www.jobplacements.com/Jobs/A/Assist-Support-Customer-Agent-1250010-Job-Search-01-10-2026-02-00-15-AM.asp?sid=gumtree
19d
Job Placements
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Ads in other locations
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The successful candidate must fulfil the following minimum requirements EDUCATION, TRAINING, SKILLS AND EXPERIENCE REQUIREDMinimum Qualification: MatricTertiary Qualification: Will be advantageous.Experience: Minimum 5 yearsOther:Code 8 drivers licenceWorking with customers and maintaining customer relationsSales experienceExperience in the welding industryProblem solving skillsAbility to adapt to environmentAbility to plan route for the week and visit customers accordinglyTime managementRESPONSIBILITIESInvoicingSell products by establishing contactMaintain and develop relationship with customers by providing support, information, and guidanceRecommending solutionsVisiting and accessing customers needs in order to send request to internal sales to quote.Following up on quotationPrepare reports by collecting, analysing, and summarizing informationMaintain quality service by enforcing company standardsDoing deliveries when needed only as instructed by managementFollowing up on customer back ordersCompleting customer planning and visits on RepslyDoing cold calls to expand customer baseArranging and doing demos on welding machinesAttending to all job-related administrationAttending to any and all ad-hoc duties required by managementAbide by the Safety, Health, and Environmental policies and proceduresReach monthly targets and GPs as discussed by Management and according to contract on a monthly basisPerforming additional related duties as assigned by the manager.PRODUCTS:Welding machinesWelding consumablesGas and gas cutting equipmentPower toolsLifting equipmentGeneratorAbrasivesSpares Hand toolsPlasma systemCompressors
https://www.jobplacements.com/Jobs/S/SALES-REPRESENTATIVE-1256409-Job-Search-01-27-2026-16-38-02-PM.asp?sid=gumtree
2d
Job Placements
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My client is seeking a Customs Manager to join their team This will be to oversee all Customs related matters as well as assist the Commercial / Business Development Teams MatricMinimum 10 years Customs Experience
https://www.jobplacements.com/Jobs/C/Customs-Manager-1195152-Job-Search-06-17-2025-10-27-09-AM.asp?sid=gumtree
7mo
Job Placements
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Location: Denver, JohannesburgContract Duration: 4 monthsWe are a recruitment a Debtors Clerk to be based in Denver, Johannesburg. This role is available only to currently unemployed candidates who are available for the full contract period. Main Purpose of the RoleTo provide accurate and efficient clerical and administrative support relating to customer accounts, ensuring sound financial control and compliance with debtors’ procedures. Key Responsibilities (including but not limited to):Create new customer accounts and capture data on the debtors’ systemVerify and control credit applications in line with credit policiesPrepare credit applications for approvalConduct credit bureau enquiriesFollow up daily on outstanding documentation from relevant departmentsMaintain daily registers and controlsPrepare and capture journals and financial transactionsCapture invoices and process credit notes where requiredReconcile payments and deposits against bank statements dailyCapture bank deposits, receipts and maintain cheque payment recordsHandle banking-related queriesIdentify and escalate suspicious or potentially fraudulent paymentsReconcile customer accounts and resolve discrepanciesFollow up on outstanding and
https://www.jobplacements.com/Jobs/D/Debtors-Clerk-Fixed-Term-Contract-1256975-Job-Search-01-29-2026-03-00-15-AM.asp?sid=gumtree
1h
Job Placements
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We are looking for a skilled Auto Electrician with experience in automotive refrigeration systems to join our team in BoksburgThe successful candidate will be responsible for installing, diagnosing, maintaining, and repairing all electrical components related to vehicle refrigeration units and associated systems.Key ResponsibilitiesDiagnose and repair electrical faults on automotive refrigeration systemsInstall and wire refrigeration units on light and heavy vehiclesPerform routine maintenance and system testingWork with controllers, sensors, compressors, relays, and wiring harnessesEnsure all work meets safety and industry standardsProvide technical support to customers and colleaguesRequirementsQualified Auto Electrician (trade test advantageous)Proven experience with automotive refrigeration (e.g., Thermo King, Carrier, Transfrig, etc.)Strong understanding of 12V/24V electrical systemsAbility to read wiring diagrams and schematicsValid drivers licenseGood problem-solving skills and attention to detail
https://www.jobplacements.com/Jobs/A/Auto-Electrician-Transport-Refrigeration-1255403-Job-Search-01-29-2026-00-00-00-AM.asp?sid=gumtree
1h
Job Placements
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The Instrumentation Sales Representative is responsible for driving sales growth, market expansion, and customer support for carbon/sulfur analysis instruments and related analytical laboratory equipment. This role combines technical expertise with strong commercial acumen to support clients in mining, metallurgy, chemicals, environmental labs, research institutions, and industrial manufacturing.The ideal candidate has a technical background in analytical instruments, excellent relationship-building skills, and the ability to translate complex technologies into clear value propositions.Key ResponsibilitiesSales & Business DevelopmentIdentify, pursue, and close new business opportunities for carbon/sulfur analyzers and complementary analytical instruments.Develop and execute territory sales strategies to achieve revenue targets.Conduct product demonstrations, presentations, and technical discussions with customers.Manage the full sales cycle: prospecting qualification solution proposal quotation negotiation order closure.Required Qualifications & ExperienceDiploma or Degree in Chemistry, Analytical Science, Metallurgy, Chemical Engineering, or related field.25+ years experience in technical sales of analytical instruments (preferably elemental analysis, spectroscopy, or laboratory equipment).Strong understanding of carbon/sulfur analysis, combustion analysis, or related methodologies.Valid drivers license and willingness to travel.Preferred Experience Previous experience selling carbon/sulfur analyzersExposure to mining, steel manufacturing, petrochemicals, cement, or environmental sectors.
https://www.jobplacements.com/Jobs/I/Instrumentation-Sales-Rep-Carbon-sulfide-instrume-1257109-Job-Search-01-29-2026-04-30-22-AM.asp?sid=gumtree
1h
Job Placements
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