Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Results for available jobs at in Jobs in Umhlanga
1
SavedSave
*Purpose*
Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management.Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 2nd and 3rd level support to prevent system downtime. Escalate to clients and 3rd party vendors to resolve issues. Assist in user/hardware movement and campaign relocations as required. Understand the importance of client relationships and support senior management structure on reporting on business performance, whilst maintaining and providing high quality and professionalism at all times
*Key Responsibilities: *
*Onsite Desktop Support *
* Onsite analysis, diagnosis and resolution of desktop problems for end users.
* Full trouble shooting diagnostic with pings, trace routes and screen shots of the problem.
* Perform quality work on all service requests/incidents with agreed SLA.
* Setup desktop computers and peripherals and test network connections.
* Ensure that the correct images are installed from SCCM for the campaigns and that they are on the correct Vlans for voice and data.
* Provide Remote Support for work from home users. Setting up VPN connections and supporting end users.
* Windows updates and patches
* Optimization of devices making the best and most effective use of resource.
* Kaspersky installations, updates and maintains
* To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
* Be available to Support Other Sites and Clients.
* Responsible for providing guidance, direction and advice to team members.
*Project work: *
* Assist in user/hardware movement and Campaign relocations. Understand the campaign and client’s requirements.
* Carry out UAT testing and deployment, which is a must for the success in all projects.
* Desktop maintenance / Software updates / Configuration of routers and wireless access points
* Assist with the maintenance of network infrastructure upgrades.
*Proactive Maintenance *
* Requesting, escalating and coordinating with vendor support. Maintain strategy that corrects the source of underlying equipment’s conditions. Reduce unplanned downtime, equipment failure, and risks associated with operating faulty equipment.
*Terminal Server *
* VMware virtual environment, VMWare and virtual VDI pools configuration and support.
* Skilled terminal server knowledge.
* Adminis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189908&xid=1555_25447
2y
1
SavedSave
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
3d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
3d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
3d
SavedSave
Seeking a Junior Accountant position. Applicant must have a B com degree.and must have the following experiences. 1. Must have excellent computer skills.2. Must have pastel and sage software experience.3. At least 2 years worked in an accounting firm.4.Must have experience in processing invoices on pastel and sage. 5. Must have excellent customer service skills. 6. Must be able to work under pressure and meet deadlines. 7.Must be able to reconcile debtors, creditors and age analysis daily.8. Must have experience working on VIP payroll system. This position is available immediately.Successful applicant must have own valid transport.This position is based at Umhlanga. Mon to Friday and alternative Saturday.Please email a 2page cv to Ivan@sprinday-sa.co.za
3d
1
SavedSave
CXP, a global customer experience consultancy organisation has an exciting position available for a Learning and Development Specialist. This individual will be responsible for the sales, technical, product, culture, soft skills training & facilitation of our team.
Purpose of this role:
Deliver a team of top performers through an exceptional learning experience.Deliver high quality, fit for purpose interpersonal and intrapersonal development experience for all delegates.Ensure that advisors are enabled with the right interpersonal and sales skills to meet productivity requirements as indicated in the Glide PathPrevious experience as a Training Facilitator, Training Coordinator or similar roleAssessor / ETDP / moderator certification would be advantageousHands-on experience with Learning Management Software (LMS)Knowledge of traditional and modern educational techniquesAbility to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)Good understanding of the Skills Development ActFamiliarity with Talent Management and career pathsExcellent communication and organizational skillsNQF Level 4 – MatricBSc degree in Education, Human Resources Management, Organizational Psychology or relevant field would be AdvantageousConduct training needs analysis
Job Description:
Interview candidates and leaders to assess training needs.Design training curriculum.Organize in-house and offsite activities, like presentations, job simulations and role-playing exercises.Manage candidates subscriptions to conferences and e-learning courses.Order instructional material (e.g. eBooks and manuals).Discuss career-pathing opportunities with Leaders.Enrich courses with visual aids to engage trainees.Measure outcomes from trainings.Research and recommend learning equipment (e.g. platforms and projectors).Coordinate the delivery of learning activities in line with the approved calendar, budget, and business requirements.To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.To comply with group policies, quality assurance standards and regulatory requirements.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU5OTMwOTc/c291cmNlPWd1bXRyZWU=&jid=375725&xid=335993097
3d
1
SavedSave
CXP are looking for Customer Service Advisors to join our global team.
Based in the heart of Umhlanga we offer fantastic location, amazing growth opportunities, competitive salaries, a work-life balance and a stable environment. We are looking for people passionate individuals to join our service department that specializes in quality energy services for our international customers.
Job Requirements:
Original ID Document - No certified copies will be acceptedSouth African Bank Account (we do not accept 3rd party bank accounts)Tax NumberMatric or NQF Level 4 equivalentBachelors Degree (Min. 1st year Completed/ in Progress)Clear Credit and Criminal recordComputer literateMinimum of 1-year experience in the customer service spaceExcellent customer service skillsExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to UmhlangaAbility to bring insightMaintain a high performanceVaccinated against Covid19
Duties Include:
Handling customer inquiries via email and telephonicallyProactively identify issues and problems before arisingProgress to taking escalated calls and complaints in line with proceduresProviding world class customer serviceWorking with various parts of the business to resolve issues
Working Hours- 09H00-21H00 (ROTATIONAL SHIFTS) (SUBJECT TO UK CLOCKCHANGE) (MON-FRI) / ALTERNATE SATURDAYS
*Candidates could be required to complete assessments for this role & may be required to come on site a maximum of twice throughout our recruitment process.
Candidates should be available to start work by 28th February 2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDQzNjE5NTk/c291cmNlPWd1bXRyZWU=&jid=1123144&xid=144361959
3d
1
SavedSave
ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
As a Firstline ServiceDesk Technician, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Job description
Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.Strive to meet the SLA’s defined within the Call logging system.Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.Answering telephone calls and strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact.Managing Client project set-ups to ensure the Client infrastructure is set up on-time and is tested and working.Work alongside 2nd & 3rd Line to learn and carry out escalated tasks (where appropriate)Provide remote support across both Huntswood sites and to home based colleagues.Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.Writing and reviewing Service Desk Team’s documentation.Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers.Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date.
Person Specification *Essential
Excellent Customer facing and Customer Service skills, able to communicate to users at all levels.Thrive in a busy environment with changing priorities and goals.Good level of understanding of a Microsoft Windows Active Directory environment including GPO.Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365.Good l...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTMxMjEyOTcyP3NvdXJjZT1ndW10cmVl&jid=1012492&xid=1531212972
3d
1
SavedSave
Mission
To procure the highest quality of goods and services for the best value through the implementation of purchasing procedures that are fair, equitable and transparent to vendors/contractors/public; and the quality and efficient customer service that supports the values of the company.
Qualification Requirements
1. NQF 4 / Matric2. Previous experience within a procurement environment / inventory savvy3. Bachelors Degree in Accounting
Additional Requirements
1 year in the procurement space *Preferable1 year exposure in managing vendors/ suppliers *Preferable1 year asset management exposure *PreferableAdvanced administration skills
Accountabilities
PO / Invoice Accuracy Supplier defect rateSupplier lead timePO cycle timeAd hoc accounting projects
Key Performance Indicators
Spend over managementPrice competitivenessProcurement ROI and benefitsPO Cycle timeVendor Availability
Culture Fit
Show upSpeak outThink like a customerSmall details always matter
Coaching Competencies
Self-ManagedDelivers great insightsWould happily re-employSupportiveHighly Organised Technical Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTc3Nzc2MD9zb3VyY2U9Z3VtdHJlZQ==&jid=1173134&xid=55777760
3d
1
CXP is looking for an experienced BPO Quality Assurance Consultant. This individual should have the ability to accurately assess the manner in which consultants deal with customers on a daily basis, along with the ability to perform coaching and calibration sessions with consultants who need some development.
The Role:
You will be responsible for measuring the quality and verification of all advised and non-advisory sales, calls/correspondence in line with business expectations (Specified to campaign) and ensuring corrective action is undertaken where required to ensure the delivery of a first-class level of service to our customers.
Key Responsibilities:
Ensuring regulatory principles and processes, including Treating Customers Fairly (TCF) and Data Protection policies are followed and delivered consistentlyContribute to a ‘customer driven’ culture of continual improvement, take ownership and become empowered to contribute to meeting business goalsTo deliver set targets and KPI’s on all quality monitoring activity undertakenTo provide feedback and coaching and support to agentsProvide feedback to line manager about effectiveness of processes and potential risks to ensure the department operates in the most efficient manner possibleObtain and accurately input relevant customer data into in-house systems and ensure clear notes are added where neededAchieve departmental and individual objectivesWork with other parts of the organization for the overall objective of improved customer service/experience and treating customers fairlyParticipates in self-development through coaching, mentoring, training and peer feedbackUndertake work of a related nature, or perform duties other than or in addition to those outlined above upon request.
Essential/Desirable Attributes and Experience:
TCF Regulatory Accountabilities.
To carry out your accountabilities and objectives within the frameworks of the Clients TCF policies.
Experience & Qualifications desired:
Previous experience in a financial services roleExcellent communication and interpersonal skills Good numeracy, literacy and attention to detailUnderstanding of FCA and TCF regulations relating to complaints handling and consumer salesBusiness related qualification an advantage
Hours: To be discussed (UK based Shifts)
Between 09H00 & 21H00 / 10H00 & 22H00 Monday - Friday (Additional Saturdays may be included)
*Candidates would be required to be available to start in January 2022 and be required to work SA Public holidays.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDkzMTIzMTAyP3NvdXJjZT1ndW10cmVl&jid=803440&xid=2093123102
3d
1
Controller Required with minimum 3 Years’ Experience Email :veena@sumtaslog.comDuties as follow but not restricted :- Track VehiclesKnowledge with following Software’s a Must:- Knowledge of Durban to Johannesburg Routes is a MUST- Willing to work night Shift and Day Shift without SupervisionRequirements:*Must be able to use tracking & camera systems*Basic knowledge of container work, port terminal operations and Navis booking system* Must be familiar with routes between JHB to DBN*Must be able to work under high pressure*Must be able to meet customer deadlines and load booking slots.*Must have excellent communications skills*Must have 3+ years of experience in the Logistics*Able to work shifts*Able to take instructions from seniors and follow through independently*Must be highly organized & punctual*Must have own reliable transportSalary Market RelatedAvailable to start immediatelyEmail :veena@sumtaslog.com
4d
1
SavedSave
*Purpose of the position:*
Satisfaction of group-wide liquidity/funding requirements through the design & execution of securitisation / structured finance transactions. Management of group-wide financial risks pursuant to the groups risk management policies.
*Key Responsibilities:*
Effective and proactive management of liquidity for business optimisation and sustainability (under the direction of the head: treasury & debt capital markets)
* Assist with the monitoring of business unit origination (and refinancing) pipelines against available funding sources to identify constraints and, where applicable, the need to engage in new capital raising projects
* Monitor allocation of assets and liabilities pursuant to the groups ALM approach and, where applicable, develop solutions to optimise returns whilst ensuring that all relevant risks are adequately managed.
Design, administration, execution and post-deal implementation of structured finance deals
* Once viable opportunities are identified, assist with the execution of structured finance transactions through effective engagement with investors, arrangers, rating agents, lawyers, auditors, regulators, listing agents and other transaction parties (under the direction of the head: finance and treasury)
* Maintain relationships with investors
Maintain ongoing relationships with key debt capital and money market investors through:
* Highly professional interactions during execution (and post execution) phases of each transaction;
* Producing high quality roadshow presentations and presenting in a professional, specialist manner;
* Proactively engaging with existing (or prospective) investors to identify new opportunities;
Manage relationships with rating agents and rating outcomes
* Ongoing pro-active interaction with Rating agents, and provision of quality data/ information to ensure efficient/ stable rating & monitoring process, and early warning of any changes or rating action.
* Ensure up-skilling in rating methodology to allow for structuring of capital efficiencies for new deals.
Assist with the management of the group treasury and management of related financial risks
* To assist with treasury activities of the Group, including:
* assisting with the development and implementation of effective liquidity/cash/short-term investment strategies
* assisting with the development and implementation of effective market risk management strategies
*Requirements:*
* Chatered Accountant / Chartered Financial Analyst / Post Graduate Diploma in Investment Banking or Corporate Finance
* 3 years structured finance experience and financial management experience
* Microsoft office - advanced levels for all packages
TBD
*Requirements:*
* Chatered Accountant / Chartered Financial Analyst / Post Graduate Diploma in Investment Banking or Corporate Finance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNTE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241171&xid=1555_53518
2y
1
SavedSave
Our client, in the commercial and retail property development sector, is looking for a Creditors Clerk urgently. Must be available immediately!
*Qualifications*
* Matric
* Relevant tertiary qualification is advantageous
*Experience/Criteria *
* 3 years experience in Creditors
* Ensure creditors payment is correct and balanced to supplier statement/invoice
* Load all payments for authorization on the FNB business banking system. Payment days 1,7,14,21,28,30,31
* Capturing of creditors invoices on Pastel so VAT knowledge is essential
* Proficient on excel, outlook and experience on Pastel and FNB banking system
* Creditors reconciliations to supplier statement/Pastel system
* Filing of all invoices and payments in creditors files
* Liaison with suppliers to request invoices and to resolve queries
* Ability to work under pressure and within deadlines
* Ability to work in an open plan office and follow instructions from other team members
* Ability to multi task and load payments for multiple companies
*R15 000*
*Qualifications*
* Matric
* Relevant tertiary qualification is advantageous
*Experience/Criteria *
* 3 years experience in Creditors
* Ensure creditors payment is correct and balanced to supplier statement/invoice
* Load all payments for authorization on the FNB business banking system. Payment days 1,7,14,21,28,30,31
* Capturing of creditors invoices on Pastel so VAT knowledge is essential
* Proficient on excel, outlook and experience on Pastel and FNB banking system
* Creditors reconciliations to supplier statement/Pastel system
* Filing of all invoices and payments in creditors files
* Liaison with suppliers to request invoices and to resolve queries
* Ability to work under pressure and within deadlines
* Ability to work in an open plan office and follow instructions from other team members
* Ability to multi task and load payments for multiple companies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240998&xid=1555_53138
2y
SavedSave
A Part Time admin assistant vacancy is available for a Female or Male.Experience is required. Must be able to type at least 35-40wpmPay attention to detail. Read and follow instructions well.Salary will be discussed.Email your CV through to clinton.chettywork@gmail.com Should you not hear from us with in 7 days consider your application unsuccessful.
5d
1
SavedSave
Admin position available at an attorneys firm in Umhlanga Monday to Friday 8-4.30pm Preferably between the ages for 21-25. Must be well spoken and presentable. Should you be interested kindly forward your cv to admin@leonlaw.co.za. If you dont get a respond within 2 weeks consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4ODkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1124676&xid=1266_38893
2y
SavedSave
Restaurant based in Durban is currently looking for an experienced Restaurant kitchen staff and cashiers for branches in Pavilion Gateway and Florida Road.- previous restaurant experience is neccessary- own transport - matric - work night shift, weekends and public holidays- clear criminal record- micros experience essential- aware of health and safety regulations- sober habits- banking- must have contactable references- must be able to complete online training programme- be available immediately- counting, capturing and ordering stocks- computer literate- honest and reliable- online training providedEmail CVS with references to saieshandass@gmail.comPlease ensure you state store preference. Replies with no CVs will be deleted.Replies with no CVs attached will be deleted. Do not whattsapp CV's.
10d
1
SavedSave
The Senior Systems Engineer is responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts. This role is a key position within the service department and will be called upon to resolve the highest-level technical issues. Ensuring the highest levels of systems, infrastructure availability and SLAs
*Client *
*Duties and expectations include but are not limited to*
Reporting to the Systems Engineering Manager and working with fellow members of the Engineering and IT Teams, the responsibilities include but not limited to:
* Participating, providing, and assisting in the design, UAT and implementation of solutions.
* Hardware and software scoping and planning for client requirements.
* Capacity planning of resources for physical and virtual environments.
* Collaborate with cross-functional teams for project & service delivery, such as client services, technical teams and third-party solution providers
* Engage in new and existing business/client project planning sessions to provide input and align to industry best standards.
* Ensure client systems remain stable and requirements are continuously met.
* Ensure client SLAs, deliverables and projects are met timeously
* Co-ordinate software & systems solutions testing and rollouts.
* Remain proactive and responsive to prospective clients and stakeholders.
* Retain and develop strong relationships with clients, delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.
* Provide information and evidence for technical audits and advise on solutions for improvement.
* Determine efficient communication procedures for service delivery teams to relay back to clients for impact of systems.
*People*
* Provide daily direction and communication to team on performance through regular team connects
* Grow, mentor, and upskill the team on technical and management skills
* Coach direct reports on workforce issues
* Enables and empowers the team to implement/execute a strategic vision or change for the better. Leads with passion and energy.
*Financial *
* Effectively maintain awareness of the business strategy and company profitability, including all budgetary controls focused on the impact the specialist support team has on delivery of ensuring the business achieves the revenue targets
* Ensure departmental expenditure is within budget
* Ensure software, infrastructure and all licensing expenditure is accounted for along in co-ordinance with the correct processes and relevant approvals.
* Drive cost management and savings initiatives to reduce overall operating expenses and improve profitability
*Risk and process *
* Identify continuous improvement opportunities, and drive solutions to enhance processes around authentication, security and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMxMTM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206184&xid=1555_31139
2y
1
SavedSave
Onsite IT AdministratorOnsite IT AdministratorDescription: The RoleIcon Information Systems (Pty) Ltd, (ICONIS) is seeking candidates in the IT Network Management space. This is a fantastic opportunity to join a growing company with a team setting itself as one of the most well recognised and well respected players in the ICT domain. As a Onsite IT Administrator, you will be responsible for supporting equipment in a Microsoft Windows environment utilizing VMware and Veeam.Duties and Responsibilities•Primarily providing and responding to 2nd and 3rd line IT helpdesk support incidents and requests from clients using the telephone, email, helpdesk system and face to face•Troubleshooting and resolving hardware and software issues•Installing, upgrading and updating software•Providing some onsite support visits to Clients offices in South Africa•Communicating and liaising with staff on IT needs and reporting them back to the rest of the IT team•Assistance in IT projects and upgrades when required•Ensuring software licence compliance•Ensuring compliance and understanding of the IT policy•Data archiving•Ensuring security of IT infrastructureRequired experience•Good knowledge and experience supporting Windows 7/10 and Office /16•MS Windows 2008, 2012 and 2016•MS SQL 2014 and 2016•Previous IT support role experience preferable•Good knowledge of Server hardware•Knowledge of Android and iOS on both phones and tablets•Advanced networking knowledge (TCP/IP and LAN/WAN infrastructure)•Experienced on Storage area network•VMware – Install, Maintain and Upgrade•Veeam – Install, Maintain and Upgrade•Ability to install, support and maintain hardware and software•Ability to provide telephone support to remote users of all levels•Good communication and outstanding customer service skills•Ability to work under pressure and to tight deadlines•Ability to work well with others, as well as independently. Attention to detail.•Must hold a valid driver’s license.•Willing to work after hours and available on Standby.Required SkillsMCITP, MCSE – Must Have, Vmware, Veeam•MUST have 5 years’ experience in the same or similar roleSalaryR13 500.00 - R16 000.00, dependant on experience Kindly send your resume (CV) to careers@iconis.co.za for review.If you do not hear from us in the next 14 days, kindly deem your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyNjI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1154287&xid=1266_42626
2y
1
SavedSave
The Senior Systems Engineer is responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts. This role is a key position within the service department and will be called upon to resolve the highest-level technical issues. Ensuring the highest levels of systems, infrastructure availability and SLAs
*Client *
*Duties and expectations include but are not limited to*
Reporting to the Systems Engineering Manager and working with fellow members of the Engineering and IT Teams, the responsibilities include but not limited to:
* Participating, providing, and assisting in the design, UAT and implementation of solutions.
* Hardware and software scoping and planning for client requirements.
* Capacity planning of resources for physical and virtual environments.
* Collaborate with cross-functional teams for project & service delivery, such as client services, technical teams and third-party solution providers
* Engage in new and existing business/client project planning sessions to provide input and align to industry best standards.
* Ensure client systems remain stable and requirements are continuously met.
* Ensure client SLAs, deliverables and projects are met timeously
* Co-ordinate software & systems solutions testing and rollouts.
* Remain proactive and responsive to prospective clients and stakeholders.
* Retain and develop strong relationships with clients, delivering strategic insight and advice and industry intelligence, to help them achieve their objectives.
* Provide information and evidence for technical audits and advise on solutions for improvement.
* Determine efficient communication procedures for service delivery teams to relay back to clients for impact of systems.
*People*
* Provide daily direction and communication to team on performance through regular team connects
* Grow, mentor, and upskill the team on technical and management skills
* Coach direct reports on workforce issues
* Enables and empowers the team to implement/execute a strategic vision or change for the better. Leads with passion and energy.
*Financial *
* Effectively maintain awareness of the business strategy and company profitability, including all budgetary controls focused on the impact the specialist support team has on delivery of ensuring the business achieves the revenue targets
* Ensure departmental expenditure is within budget
* Ensure software, infrastructure and all licensing expenditure is accounted for along in co-ordinance with the correct processes and relevant approvals.
* Drive cost management and savings initiatives to reduce overall operating expenses and improve profitability
*Risk and process *
* Identify continuous improvement opportunities, and drive solutions to enhance processes around authentication, secu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3Mzc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193733&xid=1555_27378
2y
1
SavedSave
Careerbox is currently recruiting for Outbound Insurance Sales Agents.An excellent opportunity available for sales orientated individuals.
*Basic requirements and experience:*
* Sales experience (Outbound Sales/Direct Sales/Field Sales)
* Short term insurance experience (preferred not required)
* RE5, FAIS and COB compliant (preffered not required)
* Matric (non-negotiable)
* A proven track record with traceable references
* Able to travel to the Umhlanga area- Must have a reliable mode of transport
* Basic salary starting from R7500 + commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzMDE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181714&xid=1555_23017
2y
Save this search and get notified
when new items are posted!
