Onsite IT Administrator

Onsite IT AdministratorOnsite IT AdministratorDescription: The RoleIcon Information Systems (Pty) Ltd, (ICONIS) is seeking candidates in the IT Network Management space. This is a fantastic opportunity to join a growing company with a team setting itself as one of the most well recognised and well respected players in the ICT domain. As a Onsite IT Administrator, you will be responsible for supporting equipment in a Microsoft Windows environment utilizing VMware and Veeam.Duties and Responsibilities•Primarily providing and responding to 2nd and 3rd line IT helpdesk support incidents and requests from clients using the telephone, email, helpdesk system and face to face•Troubleshooting and resolving hardware and software issues•Installing, upgrading and updating software•Providing some onsite support visits to Clients offices in South Africa•Communicating and liaising with staff on IT needs and reporting them back to the rest of the IT team•Assistance in IT projects and upgrades when required•Ensuring software licence compliance•Ensuring compliance and understanding of the IT policy•Data archiving•Ensuring security of IT infrastructureRequired experience•Good knowledge and experience supporting Windows 7/10 and Office /16•MS Windows 2008, 2012 and 2016•MS SQL 2014 and 2016•Previous IT support role experience preferable•Good knowledge of Server hardware•Knowledge of Android and iOS on both phones and tablets•Advanced networking knowledge (TCP/IP and LAN/WAN infrastructure)•Experienced on Storage area network•VMware – Install, Maintain and Upgrade•Veeam – Install, Maintain and Upgrade•Ability to install, support and maintain hardware and software•Ability to provide telephone support to remote users of all levels•Good communication and outstanding customer service skills•Ability to work under pressure and to tight deadlines•Ability to work well with others, as well as independently. Attention to detail.•Must hold a valid driver’s license.•Willing to work after hours and available on Standby.Required SkillsMCITP, MCSE – Must Have, Vmware, Veeam•MUST have 5 years’ experience in the same or similar roleSalaryR13 500.00 - R16 000.00, dependant on experience Kindly send your resume (CV) to careers@iconis.co.za for review.If you do not hear from us in the next 14 days, kindly deem your application unsuccessful.