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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
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92% Commission PLUS Growth Share!
Join the biggest Real Estate Company in the world! Join the best! No limits! Sell ANYWHERE!
Are you an agent / intern agent that is looking to double, even triple your income? Looking for something better in the real estate industry? Looking for more commission and passive income at the same time? Want to grow your business with all the tools and training you can imagine? Well then you have come to the right place! We offer the best training in the world when it comes to real estate. We help you grow your business and passive income! All under one roof! Its not what you get at Keller Williams, its what you become!
When implementing our proven models, you are guaranteed to make a huge success in this industry. Founder Gary Keller is the author of the national best seller Millionaire Real Estate Agent. Learn from the best.
We are looking for agents / interns that are currently in production in the real estate industry. Agents who want to grow their business to the next level! Join the team that makes the dream! We are the no.1 market centre in South-Africa.
We are looking for an enthusiastic people’s person to fill an agent position to generate sales
by hosting viewings and lead generating for new buyers. You will be responsible for all property
viewings, finding properties for buyers, lead generating for buyers and new listings.
A successful agent must be friendly, persuasive, and confident in person and over the phone.
You must be able to think under pressure, book appointments while running a calendar, and sign
offer to purchase documents. The ideal candidate will want to be hands on and enjoy
people.
The goal is to sell active listings and find buyers their next property.
Responsibilities
• Show houses.
• Negotiate purchase offers.
• Handle communications from contract too closing.
• Lead generate to obtain listings.
• Make the presentations.
Requirements
• Cell phone.
• Computer or Tablet.
• Car, for transport to and from viewings.
• Proven experience in lead generation.
• Proven experience as a realtor. (You should have a rough idea of the sales process and have
had some physical experience in at least one position as a realtor)
• Working knowledge of relevant computer programs (e.g., Google Drive, Excel etc) and
telephone systems.
• Excellent communication and presentation skills.
• Proficient in English. Any other languages would be a bonus.
At least 6-12 months experience in the real estate industry.
Business knowledge a bonus.
Sales experience a bonus.
Commission Based
At least 6-12 months experience in the real estate industry.
Business knowledge a bonus.
Sales experience a bonus.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MzE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243817&xid=1555_56315
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*Reference: PS009625-CH-1*
A well-known global chemical manufacturing company requires the above to manage and drive their key accounts identifying customer and brand requirements on a strategic business level.
*Minimum requirements for the role:*
* A tertiary qualification is preferred but not essential for the role.
* Previous experience having worked in an Internal or External Key Accounts role liaising and management customers is essential for the role.
* Previous experience having worked with in the polymer and or plastics or related industry is preferred for the role.
* Must have a proven demonstrable track record in successful sales and key account management.
* Should have experience working autonomously and working across a matrix organization.
*The successful candidate will be responsible for:*
* Managing and driving their key accounts identifying customer and brand requirements on a strategic business level.
* Communicating with existing customers and managing accounts to ensure customer satisfaction.
* Identifying new business opportunities and developing our market.
* Defining and implementing customer action plans for both existing accounts and with a view to developing opportunities with new customers.
* Coordinating and ensuring resolution of customer complaints in conjunction with the quality and operations personnel.
* Tracking performance by customer, key account, and product, reporting information accurately and timeously.
*Salary package, including benefits, is highly negotiable depending on experience gained.*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243756&xid=1555_56157
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To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243607&xid=1555_55934
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Cell C is currently recruiting for an experienced and qualified Optical Transport Specialist.
To conduct planning and implementation for National Core Transmission networks (DWDM & SDH) and provide transport layers services based on the Roaming network, Core network, IT, billing and 3rd party requirements.
*Main Responsibilities**Overall Accountability *
* Scope National Core Transmission to include Roaming network, Billing, core and IT
* Conduct high-level & Low-Level National SDH planning
* Conduct high-level & Low-Level National OTN (DWDM) planning
* Develop methods of procedure for implementation
* Ensure and oversee implementation
* Quality acceptance of the project
* On site and remote support and troubleshooting nationally
* Maintain grade of service within network KPI’s
* Support of regional Transmission teams
* Manages vendor performances based on contractual obligations
* Manages escalation of faults with vendors and informs all stakeholders of status
* Participates in the development of goals, work plans, timelines and implementation approaches
* Regional and national escalation of faults
* Measure Core, Aggregation and SDH Transmission network quality and performance and develop performance indicators
* Maintain Core, Aggregation and SDH Transmission network capacity and performance within network KPI’s
* Introduce new Core, Aggregation and SDH Transmission features or parameters into the network
* Ensure best practise planning methodologies are used for optimal network design.
* Notify Senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
* Ensure the constant optimisation of the Infrastructure.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing Core, Aggregation and SDH Transmission Network
*Vendor Management*
* Monitor the vendors performance based on contractual obligations and drive the vendors’ performance to achieve the target
* Monitor and report on vendors performance at a working and functional level
* Drive the vendors to perform the functional roles based on agreed scope of agreements and drive for efficiency
* Provide performance feedback and drive improvements
*Report Generation*
* Generate reports on transmission network architecture.
* Ensure all activities are accurately and timeously recorded.
* Ensure all recording of performance data are accurately done.
* Compile weekly and monthly reports on all activities as well as monthly reports detailing the utilisation and incurring costs for transmission infrastructure including links
*Perform any other related duties as requested by Management.*
*Minimum Qualification*
* NQF 6 level
* University Degree in Engineering / Computer Science / Telecommunications with the relevant telecoms experience. Higher qualification is an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243390&xid=1555_55612
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*Reference: DUR002357-SN-1*
Reporting to the HR Executive, provide support, service and leadership to the Manufacturing Business and HR department by implementing HR strategy and ensure alignment with the business strategy. Streamline the HR processes across the business and build integrated plan for HR operations to support business performance while building a culture of operational excellence.
*The Person:*
* Bachelors Degree plus 8 to 10 years general HR experience in a Manufacturing environment.
*The Job Focus:*
* Strategy implementation and compliance.
* HR operational excellence.
* Recruitment and selection.
* Employee relations.
* Engagement and on-boarding.
* Separation/exits.
* Performance management.
* Employment Equity.
* HR reporting.
* Records management
* Risk management.
* Deliver the HR strategy by partnering with the business.
* Drive HR best practice in line with current legislative requirements.
* Align business objectives with employees and management in various business units.
* Deliver value-added service to management and employees.
* Manage and resolve complex employee relations issues.
* Advise and support Managers on strategic issues..
* Be a proactive force behind workforce strategy.
* Plan, direct, supervise and co-ordinate work activities of the HR daily operations in consultation with the HR Executive.
* Implement the workforce plan and talent acquisition strategies
* Manage effective recruitment process to improve vacancy turnaround time and ensure successful appointment of critical positions.
* Implement performance development processes.
* Manage remuneration and benefits programs.
* Manage and ensure retention strategies are integrated with job evaluation processes.
* Manage the development of Employment Equity (EE) Plan and monitor the implementation of annual EE targets and Diversity Forums initiatives.
* Manage and ensure sound relations with staff and organised labour.
* Manage day to day operations of HR administration processes and systems.
* Lead the implementation of HR System projects to leverage the latest technology.
* Analyse and provide insight into monthly and quarterly HR reports, analyse key HR metrics.
* Manage and ensure compliance with applicable legislation, SAM policies, work standards and procedures, including risk mitigation control procedures.
* Manage and ensure that governance and risk management processes, procedure and controls are in place.
* Manage and ensure budget compliance within key departments.
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190091&xid=1555_25751
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A subsidiary of Strategic Partners Group, Isithimela Facilities Services, which provides cleaning and maintenance services is looking for a suitably qualified Cleaning Supervisor to ensure that smooth running of site cleaning operations.
Ideally: the successful incumbent must have commercial and industrial cleaning (or cleaning & maintenance) Operations background.
*Minimum Qualifications/ Competencies are non-negotiable.*
* Oversee the availability of staff on site for every shift.
* Set cleaning schedule and monitor cleaning operations in line with client and company requirements.
* Oversee timeous completion of Work Orders according to priority levels.
* Inspect the quality of cleaning equipment and all other project resources and provide feedback regularly.
* Monitor the conduct of subordinates in line with company and client code of conduct.
* Initiate appropriate corrective action for all misconducts.
* Prepare reports as and when required.
* Review site penalty reports and suggest approaches to reduce them.
* Prepare Payroll data ensuring accuracy and submit in time to Payroll.
* Monitor the sites inventory and order adequate supplies from office in time.
* Conduct daily Task Risk Assessments
* Oversee the implementation of regular Toolbox Talks.
* Other ad-hoc functions
* Grade 12 (Matric).
* Any post Matric qualification in Supervisory Management would be advantageous.
* A valid Driver’s licence with 3 years driving experience.
* 3 years cleaning experience.
* Competency in MS Office packages (i.e., Excel, Word & Outlook).
* Excellent verbal and written communication.
* Health and safety awareness and adherence.
Market Related
* Grade 12 (Matric).
* Any post Matric qualification in Supervisory Management would be advantageous.
* A valid Driver’s licence with 3 years driving experience.
* 3 years cleaning experience.
* Competency in MS Office packages (i.e., Excel, Word & Outlook).
* Excellent verbal and written communication.
* Health and safety awareness and adherence.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190010&xid=1555_25614
2y
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A Mid / Senior Management role is available at the head office of a medical administration company in Bryanston, Johannesburg. This is a permanent position that reports to the Executive Director for Group Services and is responsible for the business services provided by various departments to clients and within the organisation.
1. Oversee capturing and invoice submission delays remain below required level. Adapt and improve current processes to drive efficiencies.
2. Oversee the capturing, remitting, and loading of receipts at remote sites
3. Assist and ensure financial and business controls for revenue recognition, internal audit, and cash management are maintained. Ensure key controls are identified and correct.
4. Train and enable team members to complete daily and weekly tasks and to meet month end deadlines.
5. Ensure statistical data is correctly captured and readily available for executive management decisions.
6. Meet with the key stakeholders and related parties to enable more efficient processes. These important meetings will require national travel to remote units where direct engagement will occur with clinical and hospital teams.
7. Support the system processes and infrastructure to limit downtime and ensure effectiveness.
8. Develop and deploy key companies’ policies relating to business administration
9. Enable and embrace digitization within the group of companies and drive efficiencies using system tools. Deploy and support specific digitization projects according to defined deadlines.
*General*
1. Prepare and analyse monthly reports for presentation to the operational and executive management.
2. Adhere to annual budget for direct and overhead costs including department resources.
3. Policy and procedure drafting, adherence, and maintenance.
*Staff Management*
1. Resource planning for the department.
2. Management of the Administration Supervisors and their Team Members, including but not limited to:
a. Timekeeping.
b. Leave planning and monitoring.
c. Performance measurement and reporting.
d. Performance appraisals.
3. Ensure all counseling and disciplinary actions are documented and progressive and corrective action monitored and enforced.
4. Setup and attend monthly meetings with junior managers and team members
• Tertiary Business Administration or Commerce qualification and/or the relevant experience / expertise
• 5+ years’ experience in Business Administration (preferably within the medical industry)
• Extensive experience in practice administration and operations management
• Intermediate information technology and system infrastructure knowledge
• Advanced experience in Microsoft Office (Outlook, Excel and PowerPoint)
• Valid driver’s license (national travel required).
• Own mode of transport is required
• Sound and collective knowledge of business management and administration
• Client centric approach
• Key stakeholder relationship development
• Excellent written and teleph
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189974&xid=1555_25565
2y
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We are looking for someone with excellent interpersonal skills, who is able to work alongside our creative department, to ensure projects are resourced to maximum efficiency, while keeping the business, the people and client priorities top of mind.The role requires administrative skills, accuracy, and strong attention to detail. The successful candidate should be well-organised and unflappable.Role objective Serve as the link between the sales and studio departments, through managing the workflow and ensuring that all relevant parties are briefed and that they deliver on time.Working with the design department in a support role, requiring some day-to-day contact with clients.Key responsibilities OperationalDay-to-day support with internal departments and clients.Engage with the relevant internal teams to communicate, unpack, understand and brainstorm client & sales vision and needs.Manage and control all scoping, planning and timelines of projects and reports across the team, whilst anticipating any problems before they occur.Conduct project and report post-mortems in order to identify successful and unsuccessful project elements.Prepare and deliver status up-date meetings with management, studio & sales departments.REQUIREMENTS Proficient in MS Office (i.e. Word / Excel / PowerPoint)An understanding of Adobe (Indesign, Illustrator & Photoshop)Minimum of one-year relevant work experience.Great communication and interpersonal skills.A good command of the English language (both written and verbal)Strong organisational and administration skills.Strong time-management skills.Project management.Deadline driven.Attention to detail.Creative mindset.Out-of-the-box thinker.Team player.Fast learner.Ability to work within a team as well as independently.Ability to remain calm in a high performance, fast-paced environmentProblem solver/solution-drivenAssertiveResilientMeticulous with attention to detailSelf-starter who can inspire othersTrustworthyFlexible to work beyond normal office hours when requiredThe person we are looking for:Creates structure and order and thinks aheadFirm and clearForesees roadblocksPuts the right pieces of the puzzle together and drives accountabilityHas worked with capacity management systemsProactiveSolution-oriented finds a wayWorks with the team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214866&xid=1320_14195
2y
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A subsidiary of Strategic Partners Group, Isithimela Facilities Services, which provides cleaning and maintenance services is looking for a suitably qualified Ops Supervisor to ensure smooth running of cleaning operations.
Ideally: the successful incumbent must have commercial and industrial cleaning (or cleaning & maintenance) Operations background.
*Minimum Qualifications/ Competencies are non-negotiable.*
* Keep Ops Manager up to date with developments on site.
* Oversee efficiency of cleaning and maintenance operations.
* Ensure timeous delivery of inventories to all sites.
* Maintain and control discipline of staff.
* Manage performance of staff on site.
* Ensure compliance of company policies, procedures and SHEQ standards.
* Maintain proper housekeeping and hygiene standards.
* Build and maintain client(s) and supplier relations.
* Identify and recommend staff training needs.
* Ensure that all toolbox talks are conducted as directed by SHEQ Department.
* Assist SHEQ department with arranging annual Medical Assessments.
* Assist SHEQ Department with all Site Safety files.
* Investigate incidents on site and adhere to reporting deadlines.
* Ensure that all staff members are properly inducted prior to their deployment.
* Maintain an accurate register of PPE issued and record PPE.
* Manage and control staff work attendance.
* Ensure that timesheets, leave forms, authorised overtime sheets are submitted on time to the Admin/ Ops Manager.
* Accurate management of job ticket / work order systems.
* Assist with staff scheduling or rostering plans.
* Ad-hoc tasks assigned by management.
* Grade 12 (Matric).
* National Diploma in Operations Management or related qualification.
* 3 years supervisory experience.
* A valid Driver’s licence with 3 years driving experience.
* Competency in MS Office packages (i.e., Excel, Word & Outlook).
* Excellent verbal and written communication.
* Systems thinking skills.
* EasyRoster proficiency would be an advantage.
Market Related
* Grade 12 (Matric).
* National Diploma in Operations Management or related qualification.
* 3 years supervisory experience.
* A valid Driver’s licence with 3 years driving experience.
* Competency in MS Office packages (i.e., Excel, Word & Outlook).
* Excellent verbal and written communication.
* Systems thinking skills.
* EasyRoster proficiency would be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190026&xid=1555_25640
2y
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* Responsible for leading the collections team, call centre and collections processes to enhance cash flow, maximize collections, minimize bad debt and build relationships with external and internal clients through effective resolution of account queries and efficient collection of payments due to the company.
* Developing and delivering operational quality improvement that results in highly predictable and effective collections.
* Effective management of resources
* Building customer relationships and driving superior service levels
* Leading a data and technology driven approach to collections
* Develop, implement, and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companies guidelines.
QUALIFICATONS and EXPERIENCE
* Minimum of 3-year financial degree
* Post Graduate degree will be advantageous
* Minimum of 5 years experience in collections and credit management, with 3 years experience in supervisory or management role
* Experience working in a medium to large organization
POSITION OUTPUTS
Strategic Input:
* Strong leadership skills with an ability to motivate direct reports
* Setting objectives for the collections team that align with the departments/organisations goals
* Directly accountable for operationalising the strategic company collections and credit management related objectives and will drive performance and execution.
Operational Planning:
* Proven ability plan strategically and set clear operational priorities
* Solid track record of improving processes, solving complex problems and monitoring process for accuracy and effectiveness
* Develop, implement and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companys guidelines.
* Monitor primary control execution and updates as and when required.
Operations and Service Enhancement:
* This position is highly visible and requires a strong leader with the ability to prioritise, plan, and direct the team.
* Build a clear collections operating rhythm designed to deliver results while developing capabilities tied to process management and operating excellence
* Build operational rigor across the collections function, resulting in overall operating plan attainment - standardised work, performance metrics and operating rhythm
* Apply lean thinking to improve processes and identify opportunities for digitisation (Leveraging existing capabilities, Self-Service, robotic process automation, etc.)
* Establish consistent collections processes across multiple systems
* Ability to lead, direct, train and manage team
* Create a center of excellence to ensure collections processes are accretive to positive cash flow
Credit Management and Risk Assessment:
* Drive adherence to policies, processes and procedures
* Set targets and KPIs for collections and drive the achieve these targets.
* Liaise with stakeholders regarding data and required information on ke
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*Reference: NWC014828-SM-1*
Wanting to join a renowned brand? Then this is the role for you!
*Company & Job Description *
A leader in its field is looking for a Brand Manager to join their team in Midrand to manage the Africa & Middle East market. This is an exciting opportunity for someone looking to work with a multinational, Johannesburg Stock Exchange Listed Brand! The Brand Manager will be driving growth of the business. This is an exciting opportunity for someone who would like to travel internationally!
Duties:
* Assist with strategic plans & budgets
* Drive national approved marketing plans
* Deliver on the brand’s overall objectives
* Manage PR when required
* Determine forecasts to help with new products and promotions
* Reduce write off costs
* Align CI
* Assist with determining budgets
* Adapt to marketing requirements per region
*Job Experience & Skills Required: *
5 years’ experience in FMCG/ Franchising
Relevant Tertiary Qualification (i.e., Marketing)
Multi-Brand Management
Understanding of Media in various countries
Computer Literacy
Microsoft Office
If you are interested in this opportunity, please apply directly. For more jobs, please visit (www.networkrecruitment.co.za)(http://www.networkrecruitment.co.za)
If you have not had any response in two weeks, please consider your vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/ positions.
We encourage you to contact us to discuss your next career move.
For more information contact:
Sarah Meewes
International Recruitment Specialist
+27 12 348 4940
R Negotiable - Monthly
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Reporting to
Business Unit Manager - Womens Health
Job Purpose
To plan, develop and implement brand strategies, plans and programs for the portfolio, ensuring that the strategic business goals and financial objectives are met.
Required Learning
* Bachelor of Science or Business Degree
* Post graduate Medical and/or Pharmaceutical Degree/Diploma
* Computer literacy (Ms excel, Word & Power Point)
* Previous Product Management experience in the pharmaceutical industry is required
* Thorough knowledge of the Rx pharmaceutical market
* Strong interpersonal and communication skills
Key Job Outputs
* Develop brand strategies and appropriate brand plans, with objectives, resources, KPIs and expected returns
* Drive successful implementation of brand strategies and tactics
* Develop customer understanding, analysis and insight generation
* Develop deep knowledge of market dynamics, needs and opportunities for the brands
* Network and build relationships with selected customers
* Work closely with sales team to develop necessary sales tools and training
* Manage and measure overall investment, sales and profit according to pre-determined KPIs
* Managing external relationships with Multinational partners and other key stakeholders
* Managing key internal relationships
* KOL relationship management
Core Competencies
* Analytical thinking
* Communication and Presentation skills
* Ability to integrate knowledge and think strategically
* Decision making & problem solving
* Flexible and adaptive
* Initiative
* Planning & prioritising
* Drive for results
* Ability to develop, negotiate & communicate business initiatives across all levels in the company and with international partners
* Operate with discipline
*Desired Skills: *
* Marketing
* analytical
* relationship building
* communication both written and verbal
* decision making
* poroblem solving
* planning and prioritising
*Desired Work Experience: *
* 2 to 5 years
*Desired Qualification Level: *
* Degree
*About The Employer: *
Leading Pharmaceutical Company
*Employer & Job Benefits: *
* Medical Aid
* Provident Fund
* Incentive Bonus
* Car Allowance
* Petrol
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Previously disadvantaged candidates will be given preference.We have a dazzling job opportunity for a mid-weight Communications Specialist to join the dynamic team at a funky, global FMCG Brand’s Johannesburg office. Reporting into the Head of Communication, the Communications Specialist will play a key role supporting the development and execution of PR communications and national campaigns that align to initiatives inside of a larger Marketing vertical. The underlying objective of this role is to maximise media coverage that influences and engages priority culture audiences to build brand awareness and brand love to new consumers. As part of the Brand’s Communications department, you’ll help to develop and define the messaging and communications strategy that increase awareness and affinity for the brand and its events, athletes, and media projects. The department oversees all internal and external communication and partners with external media that matter/agencies and cross-functional marketing teams to share and amplify the key messages of the brand. This is such a terrifically exciting opportunity to work on a global cutting-edge brand, don’t miss it! Apply today. Responsibilities Communications StrategySupport the building of awareness of Culture, Gaming and Brand projects, events via Media that Matter and Opinion Leader’s engagement via innovative communications plansSupport campaigns to target and engage priority audiences and endemic trade pressGenerate excitement for Sports, Culture, Brand and Gaming properties with editorial partners and in media that matterLeverage the Marketing Department’s vision, goals, and core strategies to create the most efficient tactics that drive media coverage to reach new consumers and influencersSupport the team in driving the development of communications strategy and plan for Network projectsDevelop, maintain, and nurture media and opinion leader relationshipsUtilise external agencies to create plans that amplify our communications campaigns & assets with the appropriate audiencesFocus on emerging trends products and technologies and identify opportunities to apply new technologies, products, and services to campaignsManage insights and media monitoring to ensure data is at the heart of strategy.Impactful ExecutionProactively and reactively pitch media outlets for coverage on Brand across relevant corporate, consumer, and lifestyle mediaDevise breakthrough buzzworthy national PR moments and campaigns to elevate the companys message, bringing new perspectives and vision that tap into the companys disruptive rootsRepresent the Brand’s voice with the consumer. Oversee accurate and consistent messaging of the brand in all marketing & communicationsWork effectively under pressure and utilise strong project management skills to meet deadlin
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The closing date for applications will be Thursday, 31 March 2022 at 5pm.
PG Building Glass is Southern Africas leading distributor of float, mirror and PG SmartGlass® products. Solutions supplied include glass that keeps out intruders, sound, heat, ultraviolet light and cold as well as glass that comes in a wide range of decorative finishes, colours, patterns, and images.
PG Building Glass is a network of glass Sales Centres in South Africa, as well as the largest installer of glazing and building glass products in Southern Africa.
Main job purpose:
To provide leadership and management in order to ensure delivery of Key Performance Indicators through resource management while complying to or executing against corporate standards, requirements and initiatives.
Main Objective:
* Management and Development of Staff in order to build capability and deliver on business results.
* Manage the Mpumalanga and Limpopo regions (Centurion, Springs, Vereeniging, Spartan and West Rand)
* Set and communicate goals, appropriately infusing business with a sense of self-belief, creating an environment where synergy is top of mind, and inter-dependence remains the cornerstone of team dynamics.
* Build sustainable custo Build sustainable customer relations, grow market share and implement rural (URL Removed) relations, grow market share and implement rural strategy.
* Promote profitability by driving increased sales and market share whilst maintaining acceptable margins and controllable costs/expenses in line with set annual budgets and targets.
* Enable effective resource application and development with deliberate performance management and behavioural standards (PG Values) that will result in an effective, capable, motivated and engaged workforce.
* Drive exceptional customer experience, by creating a culture of professional, high quality, low effort, right first time workmanship and customer service in order to satisfy all customer glass needs.
* Monitor and control compliance to best admin practice and corporate requirements as it relates to operational, finance and people administration.
* Ensure effective stock management through regular stock checks, stock adjustments and accurate ordering in order to mitigate business risk.
* Ensure adherence and compliance to Health and Safety and associated standards and requirements. Benchmark and set industry leading service levels, continuously re-inventing ways to stay ahead of the competition.
* Set a zero defect-tolerance tone, where causes of re-works and operating failures are investigated, understood and mitigated to prevent re-occurrence.
* Drive operating and financial results of the region to ensure it achieves sustainable growth and business imperatives.
Critical job requirements:
Qualification(s):
* Grade 12
* Bcom or Bsc Degree
* MBA / MBL (Advantageous)
Knowledge:
* Product Specific Knowledge
* OSH Act
* Relevant legistlation
* SAP Know-how
Skills:
* Business Acumen
* Conflict
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Java Architect - Johannesburg Java ArchitectLocation: JohannesburgDuration: 12 months’ renewalBudget: R750/hrKey PurposeDesigns, develops, and implements Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of the group, acts as an SME and plays a software governance role.Areas of responsibility may include but not limited to• Work closely with business analysts to analyse and understand the business requirements and business case, in order to produce simple, cost effective and innovative solution designs• Implement the designed solutions in the required development language (typically Java) in accordance with the Group standards, processes, tools and frameworks• Testing the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected on the software.• Participate in feasibility studies, proof of concepts, JAD sessions, estimation and costing sessions, evaluate and review programming methods, tools and standards, etc.• Maintain the system in production and provide support in the form of query resolution and defect fixes• Prepare the necessary technical documentation including payload definitions, class diagrams, activity diagrams, ERDs, operational and support documentation, etc• Driving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etcTechnical Skills• High standards for delivery• Solution Architecture• Structured and analytical problem solver• Process Mapping• Software testing pack design, functional testing• Clean code thinking• Coaching and mentor to junior teammatesOther• Overtime may be required from time to time• Standby is required on a rotational cycleEducation and ExperienceRequired:• Matric• B.Sc. Comp Science or Informatics DegreeExperience:• 10 + years’ experience in Java development and architect experience• Must have hands-on experience in architecture & designing applications on BFSI domainTechnical Stack:• Java• Object Orientation• Spring• Hibernate• Junit• SOA• Microservices• Docker• Data Modelling• UML• SQL• SoapUI (SOAP) / REST client (JSON)• Architectural Styles• Kafka• Zookeeper• Zuul• Eureka• Obsidian• Elasticsearch• Kibana
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Our client, a listed group in the retail industry, is focused on the customer and the community.
The incumbent will be responsible for executing localized marketing strategies that drive sales, support local marketing activities, and deepen community relationships at the store level. This is a dynamic role that partners directly with Brand Strategy, Store Operations, Merchandising and other business partners to impact marketing projects and to achieve business objectives.
The successful candidate will be willing and able to work retail hours (long hours, on weekends and public holidays)
Must be willing and able to visit stores on a regular basis
Must understand the numbers, must be able to assist struggling stores
Should have love for product/marketing/customers!!!
Job Duties and Responsibilities
* Communicate and collaborate in all stages from planning to roll out to reporting
* Execute and support local and regional marketing requests
* This role requires the incumbent to deliver and execute Brand Strategy in stores,
communicating effectively with all areas of the business including Store Operations,
Merchandising etc.
* Develop comprehensive project plans and processes, inclusive of timelines and budgets
* Partner with cross-functional teams to ensure stakeholder alignment
* Proactively evaluate data related to sales and provide related information to
management to address areas of concern
* Derive insights from research and analysis
* This role requires the incumbent to deliver and execute Brand Strategy in stores,
communicating effectively with all areas of the business including Store Operations,
Merchandising etc.
* Attract more customers into our stores.
* Assist struggling stores with turnaround marketing strategy.
* Will be required to visit stores on a daily basis to understand store requirements and
customer requirements
* Manage Stores local marketing budgets
* Management of external signage
* Oversee Community upliftment projects
* Works closely with Visual Merchandiser to ensure store execution is being maintained.
* Setting up the conferences and road shows
* Essential skills and experience:
* Bachelors Degree
* 4-5 years marketing experience
* Retail experience
* National travel required
Preferred Skills & Experience:
* Excellent written and oral communication skills
* Demonstrated analytical skills; Will be responsible for running reports, forecasting
marketing impact, leveraging retail concepts and making recommendations from
analyses
* Proficiency in MS Office applications, specifically MS Excel, PowerPoint, Word and
Outlook
* Have an understanding of digital marketing
By sending your CV along with other additional documents, you give consent to the agency to process and retain your personal information for the current opportunity, as well as for the future opportunities.
Please note that when applying for any position, reference checks will be completed and personal information, as defined in the Protection of Person
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JOB DESCRIPTIONOBJECTIVES OF THIS ROLEDAILY & WEEKLY RESPONSIBILITIESSKILLS & QUALIFICATIONS PREFERRED QUALIFICATIONS
At the the company our people are our most important resource. Were looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.
* Work closely with managers to gain a comprehensive understanding of the companys hiring needs for each position, and meet competitive hiring goals and expectations
* Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
* Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
* Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
* Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
* Work and form relationships with internal management teams to know the ins and outs of their departments and better understand their hiring needs and job specifications
* Develop and release job postings on platforms, such as social media and job boards
* * Utilise knowledge of multiple recruiting sources and execute innovative recruiting strategies to find quality candidates and prospect for new business
* Screen resumes and prospects, qualify, interview, and manage candidates throughout interview process from prepping before interviews to assisting with final offer negotiation
* Maintain a database of candidate records, including active and passive prospects, hired and unsuccessful employees, and other candidate relationships
* Follow up on interview process status and update records in internal database
* Provide coaching and guidance to more junior level recruiting staff
* 5+ years experience in recruitment or human resources
* Exceptional communication, interpersonal, and decisionmaking skills
* Advanced knowledge of MS Office, database management, and internet search
* Familiarity with job boards, and HR software, databases, and management systems
* Proven experience conducting various types of interviews (i.e., phone, video, etc.)
* Ability to travel as needed
* Bachelors degree in human resource management (or related field)
* Proficiency with content management systems
* Experience developing recruiting strategy
*Desired Skills: *
* recruiter
* hr
* recruitment
* human resources
*Desired Work Experience: *
* 2 to 5 years
*Desired Qualification Level: *
* Degree
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Job & Company Description: I specialize in placing professionals in the Engineering sector, and my clients are constantly looking for accomplished HVAC Technicians in the engineering industry. I am consistently on the lookout for opportunities, and I am searching for HVAC Technicians with strong leadership skills, a hands-on approach, and a stable work track record to match with companies that are looking for their specialised expertise. I can assist you in exploring opportunities to develop your career within my network, where your capabilities can be enhanced and you can grow towards being the best in your field. Education: Trade Tested (essential) Job Experience & Skills Required: At least 5 years of working experience as a HVAC TechnicianExperience installing new systems in buildingsCommunicating with clients and and solving technical issuesWilling to travel (with valid driving license)Apply now!
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