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Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
21d
Job Placements
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We are seeking a Mid to Senior Level automation tester to start in February 2026 - this is a hybrid based position (in office 2-3 times per week)Requirements: Mid to senior-level automation tester with strong Python skillsThe ideal candidate should be comfortable automating both APIs and UIsFor API testing, experience with Pytest and requests moduleFor UI testing, experience with either Playwright or SeleniumMost validation will be API-driven, with some end-to-end coverage through UI and APIWorking knowledge of Git, CI/CD pipelines, and basic SQLExperience with test management tools like QC and JIRA is essentialPrior experience in the healthcare or insurance domain is a plus Given our medical aid domain, prior exposure to healthcare / insurance modules like member administration, claims, tariffs, benefits, handling complex business rules and third party integration would be a plus Familiarity with Django or Robot Framework is a bonus (but not a requirement)
https://www.jobplacements.com/Jobs/M/Mid-Senior-Automation-Tester-Cape-Town-12-month-co-1248893-Job-Search-1-7-2026-4-29-58-AM.asp?sid=gumtree
21d
Job Placements
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-01-06-2026-10-01-10-AM.asp?sid=gumtree
22d
Job Placements
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 Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities, maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid driverâ??s license and access to a reliable personal vehicle On Offer:Competitive salary with performance-based incentives.Commission on all deals signed.Reimbursement for fuel expenses.Monthly cell phone allowance.Comprehensive training and mentorship.Opportunities for career growth within the company. How to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1227117-Job-Search-01-06-2026-00-00-00-AM.asp?sid=gumtree
22d
Job Placements
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Key ResponsibilitiesProvide first-line software support to end users via email, helpdesk system, and telephoneRespond to and resolve software-related queries efficiently and professionallyCreate, maintain, and publish user support documentationDeliver general software training and conduct skills assessments for end usersSupport Microsoft Office applications and other business-related softwareAssist with boardroom, meeting room, and online meeting technology setup and connectivityEnsure all support activities comply with internal policies, standards, and regulatory requirementsProvide occasional support to users at other business locations when requiredMinimum RequirementsGrade 12 qualification12 years experience in an end-user or software support roleSolid working knowledge of Windows 11Microsoft Office proficiency (Word and Excel intermediate level)Previous experience providing software-based support to end usersGood diagnostic and problem-solving skillsExposure to document management systems advantageousPrevious training or user-support experience beneficial
https://www.jobplacements.com/Jobs/E/End-User-Support--Software-Technician-Helpdesk-1248667-Job-Search-01-06-2026-04-19-03-AM.asp?sid=gumtree
22d
Job Placements
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