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Key ResponsibilitiesInfrastructure ManagementInstall, configure, maintain, and support Windows Server environmentsManage Active Directory, DNS, DHCP, Group Policy, and file servicesPerform patching, upgrades, and system hardeningMonitor server performance and capacity planningVirtualisationDeploy and manage virtual environments (VMware, Hyper-V, Nutanix, etc.)Provision virtual machines and manage resource allocationImplement high availability, clustering, and disaster recovery solutionsPerform backups, restores, and snapshot managementSecurity & ComplianceApply security best practices and hardening standardsManage user access, permissions, and policiesSupport audits and compliance requirementsAutomation & OptimisationDevelop scripts (PowerShell) to automate tasksImprove system performance and reliabilityIdentify opportunities for cost and resource optimisationTroubleshooting & SupportProvide 2nd/3rd line supportDiagnose and resolve server and virtualisation issuesRoot cause analysis and documentationParticipate in on-call rotation when requiredProject & DocumentationParticipate in infrastructure projects and upgradesMaintain system documentation and diagramsCollaborate with network, security, and cloud teamsKey CompetenciesStrong troubleshooting skillsAttention to detailExcellent communicationAbility to work under pressureTeam playerStrong documentation skills
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