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We seek a dedicated and motivated candidate attorney for a law firm in Pretoria, South Africa. As a candidate attorney, you will have the opportunity to gain valuable hands-on experience in various aspects of the legal profession while working alongside experienced attorneys in a dynamic and supportive environment.
Requirements
Completion of a Bachelor of Laws (LLB) degree from a recognised institution.
Admission to practise law or eligibility for admission in the relevant jurisdiction.
Strong academic record with a demonstrated understanding of legal principles.
Excellent legal research, writing, and analytical skills.
Effective communication skills, both written and verbal.
Attention to detail and ability to maintain accuracy in legal documentation.
Ability to work well in a team environment and collaborate with colleagues on various projects.
Strong time management and organisational skills, with the ability to effectively manage multiple tasks and deadlines.
Professionalism and adherence to ethical standards in all aspects of work.
Previous experience in a legal setting through internships, clerkships or other positions is preferred but not required.
Responsibilities
Assist attorneys in conducting legal research and drafting legal documents, including pleadings, briefs, contracts, and other legal correspondence.
Attend client meetings, court hearings, and other legal proceedings under the supervision of experienced attorneys.
Prepare and organise case materials, documents, and evidence for litigation and other legal matters.
Communicate with clients, opposing counsel, and other parties involved in legal proceedings.
Conduct document review and analysis as part of discovery processes.
Maintain accurate and up-to-date records of case activities, deadlines, and communications.
Participate in firm meetings, training sessions, and professional development opportunities to enhance legal knowledge and skills.
Assist with administrative tasks and other duties assigned by supervising attorneys or firm management.
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Responsibilities
Be the liaison/contact point between Asset Force and the Head OfficeDevelop a detailed database of all the parts required for maintenance and repair of all equipment in storesMaintain the database on a monthly basisWork with AF to ensure that all parts are loaded onto AF and that the parts are linked to the correct equipmentWork with AF to develop a part stock control functionalityDrive 3-monthly audits to ensure that assets are allocated to the correct storeWork with AF to implement an accurate asset transfer system to ensure that the correct location of an asset reflects on AF at all timesAdminister the transfer of assets on AFImplement processes for the stores, suppliers, and contractors to administer and track the movement of assetsDrive the creation of suppliers and contractors as asset locationsMonitor the progress of job cards on AF and alert when a job card is stuck in the process or there is any issue holding it backCheck that job cards are correctly loaded by a store before the contractor attendsCheck that the contractor has completed the on-site entries correctly before a job card is closedCheck that job cards have been invoiced correctlyDrive the training of stores, contractors, and suppliers, ensuring that all parties have the required knowledge to use the system correctly.Identify training needs of individual users as well as companies and arrange and deliver the required training in the most appropriate mannerIdentify shortcomings in AF functionality and work with AF to address itDo 2-monthly audits with all users on UI, UX, and functionality and report on feedback and suggestionsFine-tune the training material supplied by AF to suit specific stores, contractors, and suppliersEnsure that all completed job cards are invoiced timeously and that suppliers and contractors become used to the process and guide them to complete it in full and on timeMonitor all transactions on AF as they happenGenerate detailed reports on a weekly, bi-weekly, and monthly basis for all activities on AF. Also on issues, solutions, and suggestions.Ensure that Finance receives all invoicing and statements on time.Work with AF and Finance to create an automated process.Do spot checks on invoicing to ensure correctness and that the required authorizations are in place.Deal with issues and communication that are not accommodated in AF and work with AF to implement functionality to include them.Do spot checks on all users’ ability to use the system correctly.Implement an effective feedback channel for all users to report issues, and concerns and ask questions. Issues must be logged and traceable.Report to the Maintenance Manager with a ...
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Duties & Responsibilities
Job Purpose
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the company group and subsidiaries, optimizing efficiency and profitability.
Reporting to:
Financial Reporting and Analysis Manager
Output:
1.Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the company goup and subsidiaries.Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
2.Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.Assist in administration of reporting tools/reports needed for financial reporting.Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.Support the development, implementation and maintenance of reporting on customer and product profitability.
3.Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyse sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.Assist in recognizing patterns, trends and opportunities in weekly GP’s.Assist in the administration of performing accurate product costing’s and analyse variances.Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
Qualification details
BCom Financial Degree or CIMA qualified or part qualified
Experience
2 years relevant financial FMCG experience will be preferable
Package & Remuneration
Working hours
Monday to Friday from 07h00 – 16h00
Salary:
R 20,000 – R25,000 CTC per month, depending on experience (NO FEEDBACK WILL BE GIVEN ON CV’S IF THE CANDIDATE’S SALARY EXPECTATION AS WELL AS MOST RECENT PAYSLIP IS NOT INCLUDED)This is a TCTC package – no additional benefits
Interested?
Please forward your CV A...
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Duties & Responsibilities
Manage and direct formal annual category, brand and product plans to achieve financial and growth and profitability/GPCreate, plan, manage and execute campaigns to achieve category and brand plansNew Product DevelopmentDrive the research and monitoring of market trends and competitor strategiesIdentify and introduce innovative ingredients, packaging, technologies, products, concepts and ideas that are commercially viableDirect and ensure efficient stock planning and stock movement in collaboration with Procurement and OperationsDepartment including:1. Manage and guide annual growth targets and forecasts by brand and SKU2. Ensure sufficient promotional activity and innovation to drive required stock turn3. Ensure stock is cleared prior to ageing / expiryManage product costing effectively within required purchasing and packaging parameters and partner and communicate/negotiate with manufacturers and suppliersManage supplier relationships with regards to Agreements, Processes and Business requirementsEnsure all products are legal, compliant and appropriate for Exports and CAMS, focusing on labels and ingredientsProject managementLead, manage and develop people within the DepartmentImprove and implement efficient systems and processes
Desired Experience & Qualification
Strategic approachCreative problem solvingA post Grade 12 (Degree or similar) qualification is a requisite and RPL will be taken into accountA proven track record of at least 5 years in a similar roleStrong negotiating, organisational and time management skillsAbility to communicate effectively verbally and in writingAble to coach, manage and grow people.Ability to deal with variety of people in a customer orientated, friendly mannerAbility to work independentlyStrong computer skills on office administrative packages (incl. Outlook, MS Word, Excel) and ERP systemAbility to agree and achieve deadlines and function in stressful environmentAbility to prioritise tasks and deadlinesFlexibility in respect of time and mobilityValid driver’s license
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
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Overview:
To provide a full function Human Resources service in terms of advice, administration, support, control and coordination of all Human Resources activities on plant level. The position reports to the HR Specialist, and although will be based in Rosslyn, requires travel to Silverton. Experience and exposure to the arbitration process, CCMA preparation and representation, DRC representation and general IR is essential.
Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
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Duties1. Coordinate internal resources and third parties/vendors for the flawless execution of projects2. Ensure that all projects are delivered on-time, within scope and within budget3. Developing project scopes and objectives, involving all relevant stakeholders and ensuring feasibility4. Ensure resource availability and allocation5. Recommend best practice6. Manage changes in the project scope, schedule and costs7. Report and escalate to management as needed8. Manage the relationship with the client and all stakeholders9. Perform risk management to minimize project risks10. Establish and maintain relationships with third parties/vendors11. Issues and problem management which may arise12. Reviews clients specifications for adherence to capabilities and with guidance. Provides construction alternatives when necessary.13. Conducts conference calls with clients and attend client facing meetings with Sales/Client14. Creates project scopes for complex individual projects.15. Conducts regular meetings with vendors when needed16. Continually monitors and if needed suggests improvements to operational workflows to interface with vendors17. Work with the Project team to adhere to project controls and processes18. Facilitate the definition of the project scope and the subsequent control19. Review, and be responsible for, the overall work effort and deliverables of the project team.20. Manage the project budget to ensure accurate tracking and forecast21. Applications for Payment to the Owner are properly submitted, payment is promptly received. 22. Management is informed as to the progress of the project, its financial status and current Owner relations.23. To see that all drawings and specifications are examined, prior to beginning construction, for design deficiencies, impractical detail, and through a meeting with the design team, bring them to a resolution.24. To see that the prescribed quality control measures are implemented and maintained throughout the life of the project. Administration1. Develop a detailed project plan to track progress2. Measure project performance3. Create and maintain comprehensive project documentation4. Organise meetings, create agenda, take minutes5. Creating PowerPoint presentations6. Perform administrative duties when necessary7. Cost collation for invoicing8. Keeping an update on compliance regulations9. Creates and updates project scope for complex individual projects.10. Sets out timelines/schedules & present to the client.11. Status sheets - keep all schedules updated with actual dates for tasks completed.12. Relationship as required. Provides minutes of call/ meeting as a follow-up.13. Develops & maintains necessary records & files for efficient operation.14. Review and manage all project issues, changes and risks through formally, defined processes15. Requirements pertinent to insurance, HSE, labour relations and employment regulations are met.16. Reporting and forecasting of cost through a cost value reconciliat
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The following education, experience and and langauge skills:B.Com-degree or Post Graduate Diploma in Financial Planning;FAIS Accredited (NQF Level 7 or higher);RE5;CFP;At least 7 years experience in the Employee Benefits industry in a consultancy role;Excellent writing skills;Verbal and written communication in English and Afrikaans, at all levels;will enable you to:Duties:Financial:Maintain existing client base.Ensure services offered to clients are cost-effective and profitable.Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.Promote cross-selling initiatives within the Group.Identify growth, new business, and cross-selling opportunities within the existing client base.Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.Administration:Monitor and report on new business, operations, and profitability.Liaise with EFBC management to address any issues.Implement management decisions, ensure roll-out, and that decisions are actioned.Relationship Management:Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.Identify prospects and build relationships with prospects decision-makers.Build and maintain strong relationships with staff of other divisions within the Group.Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.Clients and consulting:Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.Prepare and present proposals to a clients current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.Ensure that the clients retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.Negotiate on behalf of Trustees/Employers/Members with service providers.Plan and implement member sessions with the allocated Wealth Advisor.Monitor and ensure the resolution of client queries.Compile reports i.e. trustee reports, market review feedback, etc.Achieve agreed new business targets.Compliance to Internal ProcessesActively share information with other team members regarding successes, issues, trends, and ideas.Develop strong relationships with all internal colleagues and ext
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
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Relationship Manager
Introduction:
A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team.
Job purpose:
Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the United States market.
The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the delivery and use of the hearing aids.
In-the-job training will be provided with regard to hearing aids and hearing loss.
Requirements
Minimum education (essential):
Matric
Minimum applicable experience (years):
1 - 3 years
Required nature of experience:
· Customer relations
· Telephonic sales and cold calling
· Call centre
· Administration
· Working within a digital environment
Skills and Knowledge (essential):
· CRM system experience
· Telephonic sales experience and high conversion rates
· Excellent English skills with a neutral accent
Other:
· Working hours from 15:00 - 02:00
· Working shifts, four working days on, one working day off
· Monday to Friday, occasionally on Saturdays
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Client Support and Relationship Management (30%)
· Solve problems for end users to get the products working.
· Solve problems as effectively and efficiently as possible in reducing the time spent with each query.
· Manage the ticketing system.
· Escalate queries with discretion.
· Respond to queries and follow up with feedback.
· Conduct business professionally when communicating and interacting with clients to ensure client satisfaction.
· Maintain a high ‘customer effort score’ by going above and beyond for customers.
· Complete assigned CRM tasks for follow-ups and support calls to clients.
New Business Generation (40%)
· Generate and secure potential revenue by:
o Calling new prospective clients.
o Following up on calls.
o Following up on supplied leads.
· Achieve set goals and targets.
· Upsell additional products to existing clients.
Communication Management (20%)
· Keep client interaction logs up to date on Salesforce.
· Report on campaign...
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Sage 300 People is a must.Must be able to process weekly and monthly payroll of +-4000 per week from 20 Franchisees.Bargaining Council experience will be advantageous.Batch Importing, tax and exceptions including new and terminated employees, transfers and leave calculations.Must be able to work individually and in a team.Must be able to work under pressure.Advanced Excel skills are a must.Must have own transport and willing to work overtime from time to time.
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HUMAN RESOURCE BUSINESS PARTNER
Introduction
A large manufacturing company located in Olifantsfontein is seeking an experienced and diligent Human Resource Director with at least 5 years’ experience working within the manufacturing, automotive or logistics sectors to assist in the management of the HR functions within the company.
Role Summary
Reporting to the Human Resources Director, the Human Resources Business Partner is accountable to provide HR functional support and expertise to align the Human Resources strategy and goals with the Company’s strategic business objectives and goals.
Education and Experience Required
Education
HR Diploma (essential)HR Degree (advantageous)
Experience
Minimum 5 years HR generalist experience in a manufacturing, automotive or FMCG environment.
Requirements / Skills / Characteristics:
Strong initiator, energetic and ability to manage change wellCode 08 Drivers LicenseOwn transport essentialSound knowledge of current labour legislation (LRA; BCEA; EE)Knowledge/experience of any Collective agreement is preferredAbility to multiple tasks effectivelyProficient in MS Word, Excel, Outlook.Highly professional and assertiveExcellent interpersonal skillsExcellent written and verbal communication skillsExcellent team playerMust be able to work independently and under pressureHigh level of integrity and confidentialityMust be able to travel to different sites (Vanderbijlpark, Alrode, Columbus & Newcastle)
Position Accountabilities:
Onboarding/Induction ProcessOrganizational development and talent managementRecruitment and selectionSkills Development & Employment EquityEmployee and Industrial RelationsPerformance ManagementRemuneration and BenefitsBBBEECorporate Culture and Employee WellnessHR AdministrationDemonstrate behaviors in line with the company’s core valuesEnsure full compliance of the group and local safety standards, policies and proceduresReport risks and opportunities for improvement related to duties
Position Responsibilities:
Assist the HR Manager with the implementation of all human resources strategies and objectivesRecruitment and selection of all positions (salaries and wages)Assist the HR Manager with the implementation of talent management, succession planning, I-Engage surveys, job grading, employee wellness initiat...
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PRODUCT OWNER (Schools Administration Management Software)
Introduction
An innovative and dynamic educational solutions and software company situated in Pretoria is seeking an analytical Product Owner with at least 6 years’ experience within the IT sector to become an integral part of their team.
Requirements
Minimum education (essential)
BEng (Industrial) Degree or BSC Information Technology Degree or similar
Minimum education (desirable)
Certified Scrum Master
Minimum applicable experience (years)
6 years minimum, with 2+ years in a management role
Required nature of experience
Business Analysis within the IT, software, education or ERP or education services. (SaaS models would be beneficial).Development of product and system specifications.Requirement gathering and documentation.Project Management.
Skills and Knowledge (essential)
Working knowledge of Big Data and Data Science applications. Business Intelligence.Practicing knowledge of SDLC.Knowledge of business/school management software development, deployment and maintenance.An in-depth understanding of User Experience design and Consumer products.The application of critical thinking and a data-driven approach to the continuous improvement of a product and the customers experience relating to the product.Recruitment and effective management of employees.Excellent computer proficiency (especially in GSuite and MS Office Excel).Technical and functional writing skills (Proposals, pitches, demo content, product specifications etc.).Business process formulation and design.Technical Specification writing.Agile Project Management.Team management.Stakeholder liaison and reporting.BI Tools and interpretation thereof (e.g. Qliksense)
Skills and knowledge (desirable)
SQL Knowledge.
Key Performance Areas, Weights and Objectives
Team Coordination (20%)
Increase team’s effectiveness with the following:Recruitment, selection and orientation;Training and development;Assign accountabilities and plan;Monitor and appraise job and project results;Develop a climate for offering information and opinions.Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image of the product, both internally and externally.Ensure that the team has the support and resou...
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An exciting position has become available with our client based in Centurion for a Senior Manager: Key Accounts Management, who will be responsible for the relationship management between the company and clients in respect of real estate and related services company offers. Primarilyfocuses on the strategic development and implementation of space demand requirements for clients, resulting in optimized and cost effectiveaccommodation occupancy costs.
Property Market & Property Asset Management; Deep and proven knowledge of Facilities Management, Real Estate and Workplace industry best practices and trends; Procurement tender and negotiation processes; Continuous Improvement; Operational Excellence; Analytical skill and to understand and manage budget and expense accounts; Understanding of project management
Operational management; Financial Acumen including budgeting skills; SLAs - setting of customer service metrics and managing service delivery; Performance Monitoring - setting and measurement of key performance indicators; Change management; Real estate business strategy compilation; Real estate contract management - Familiarity with lease administration and real estate leasing documents and contracts; Established experience utilizing Real Estate IT platforms and systems
Accountable as the central point of business engagement to interact regularly with client representatives, executives and senior leadership in order to gather and understand short, medium and long term business strategy.Maintain strong relationships with customers and business stakeholders and understand the business context in which they work.
Responsible for the strategy, design and implementation of client accommodation plans in collaboration with the client and their representativesDevelop and maintain key performance indicators (customer satisfaction, cycle times, cost, and service levels) and uses analytical tools to understand performance gaps.Become a strategic partner that remains closely connected with client representatives, executives and senior leadership as well
Oversee Key Accounts Management team, gather, understand and translate business strategies into implementation and client relationship management plans.Ensure that new requirements from business raised are captured, analysed and prioritised to ensure alignment with client projects and service roll out strategies.Identify best practices across the spectrum of facilities & workplace matters (internally and externally) and recommends and implements innovative opportunities to drive operational performance and cost reduction for clients.
Relevant 3 year degree/ diploma (NQF level 6), preferably in built environment field, Business/ Commerce or related field
Experience
7 Years relevant experience, of which at least 2 years on management level
Special Requirements
Execution Excellence, f...
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Our client is looking for an HR Payroll Administrator to do their full payroll administration duties on salaries and wages.
DUTIES AND RESPONSIBILITIES:
Processing all input data of payroll on SAGE;Clearly understanding the system and administration requirements;Knowing and understanding the company policies for administration and adhere to them;Ensuring that all employees have their files;Ensuring that all limited duration of employment are signed;Ensuring that all core employees have signed a contract of employment as permanent employees;Ensuring that all new employees are having bank accounts and assisting them to open bank accounts if they do not have; Make accurate head counts of employees on SAGE payroll system;Add new employees on SAGE payroll system for the current processing period;Ensure that processing dates on SAGE System are correct;Ensuring that all hours are correctly dated and recorded on SAGE and they are also signed by line manager before payroll;Overseeing that all employees have been paid;Responsible for the SAGE payroll to run smoothly without delays every month;Assist any payroll queries with the payroll manager on time;Print pays-lips on SAGE payroll system and distribute them to line managers for all employees;Conduct audits of wages costs and wages pay out by reconciling monthly costing, checking for duplicates and unallocated wage packets;Ensuring that all annual and sick leaves updated accordingly;Responsible for any changes made on SAGE, medical aid tables received from Medical Aid Scheme;Recommend measures to help protect workers from potentially hazardous work methods, processes, or material;Calculate payroll deductions by accurately using SAGE and process payroll to meet preset requirements;Submit reports on payroll activities for the month;Verify and submit timekeeping information for accurate and efficient payroll processing;Manage payroll data entry and processing for employees to comply with predetermined company guidelines;
REQUIREMENTS:
Proficient in ExcelMust be SAGE Payroll system literateRelevant tertiary qualification (Human Resources, Payroll)MS Office literacy5-10 years experience Must preferably reside Pretoria
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PRODUCT AND SUPPORT EXPERT
INTRODUCTION
A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years’ experience within a similar role to join their team.
JOB PURPOSE
Product Experts provide high quality first line support and remote care to hearX USAThey maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages.Product Experts ensure that prospective customer callers are assisted with the information they require/desire and process the sales on the new customer’s behalf.They also ensure that customer’s devices are operational and that the customers understand how to use and maintain their hearing aids.
REQUIREMENTS
Minimum education (essential):
Matric
Minimum education (desirable):
Customer Satisfaction Certificate
Minimum applicable experience (years):
2 years in Customer Support and Troubleshooting (or in a role requiring similar skills as listed herein)
Required nature of experience:
Customer relations and relationship managementTelephonic and email supportVideo calling experience (advantageous)Contact centre experienceTelephonic sales experience and high conversion rates (advantageous)Technical support experienceAdministration and record managementWorking in a digital environment
Skills and Knowledge (essential):
CRM system experienceTelephonic sales and support skillsExcellent English skills (written and spoken)Excellent communication ability and oratorshipConflict management
Other:
Working hours: 16h00 - 03h00Working shifts, four shifts a week (Monday to Saturday)These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time
COMPETENCIES
Essential Competencies:
Establishing RapportInteracting with PeopleValuing IndividualsUnderstanding PeopleConvincing PeopleArticulating InformationShowing ComposureResolving ConflictExamining InformationDeveloping ExpertiseAdopting Practical ApproachesFollowing Procedures
Important Competencies:
Upholding StandardsGenerating IdeasInviting Feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM2Mzg3NjU2P3NvdXJjZT1ndW10cmVl&jid=377524&xid=3036387656
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Fulfillment OfficerIntroduction:An innovative medical software company situated in Pretoria East is seeking to employ an organised and precise Fulfilment Officer with a minimum of two years of experience to join their dynamic team.
Job Purpose:The purpose of this role is to coordinate and facilitate all order fulfillment and escalation activities for the B2C department of the company for the fulfillment of product orders in the USA and other regions.
REQUIREMENTS
Minimum education (essential):MatricDiploma in Supply Chain and Logistics
Minimum education (desirable):Bachelor’s degree in Business Management, Supply Chain Management, Logistics, or similar.
Minimum applicable experience (years):2 years
Required nature of experience:
AdministrationCase loggingFulfillment coordinationEscalation coordinationRetail or FMCG
Skills and Knowledge (essential):
ExcelCustomer supportStrong communication skillsStrong time management and prioritization skillsAn appreciation for query resolution and a sense of urgency for escalation turnaround timesStrong mathematics skills and attention to detail requiredAn excellent understanding of fulfillment processes and systemsCRM Software (Customer Relationship Management)Inventory Management and Fulfillment Software
Skills and Knowledge (beneficial):
WMS (Warehouse Management System Software)ERP (Enterprise Resource Planning Software)Working knowledge of US carrier services and related platforms
Other:
Ad hoc availability after hoursWorking hours: 15:00-00:00 five days a week.
COMPETENCIES
Essential Competencies:
Examining InformationEstablishing RapportConvincing PeopleShowing ComposureMeeting TimescalesChecking ThingsManaging TasksTaking Action
Important Competencies:
Documenting FactsInterpreting DataDeveloping ExpertiseAdopting Practical ApproachesProviding InsightsArticulating InformationMaking DecisionsThinking PositivelyEmbracing ChangeInviting FeedbackFollowing ProceduresProducing Output
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Stock Management 10%Assist in conducting stock takes (where applicable) and ensure stock levels ar...
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Red Ember is actively recruiting for a Payroll Administrator based in Menlopark, Pretoria.
Suitable candidates must have 3 to 5 years of payroll experience on the Sage (VIP) Premier system.
Key responsibilities:
General monthly payroll for 3 payrollsStatutory paymentsGeneral monthly reportingChecking and Auditing Payrolls, ensuring legislative complianceCalculations, payments, and reconciliation of Payroll tax and Group tax including IRP5Maintain Employee Self Service program and HR PremierProvident Fund, Medical Aid and UIF applicationsManage Company benefit programs
Requirements:
Matric South African CitizenMinimum of 3 years experience in payroll administrationComputer Skills in Microsoft ApplicationsPremier HR ESS
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Internal Sales Representative
INTRODUCTION
An underwriting management company in Pretoria is seeking an analytical and energetic Sales Representative with at least two to four years of experience in the insurance industry.
QUALIFICATIONS AND EXPERIENCE
Minimum education (essential):
National Senior CertificateRE 5
Minimum applicable experience (years):
2 - 4 years of experience
Skills and knowledge (essential):
MS Excel (Intermediate)MS Outlook (Excellent email étiquette)Cold Calling
Other:
Own transportWorking hours 08h00 – 16h30
Skills and knowledge (desirable):
Experience with telesales and online salesInsurance backgroundCustomer relations backgroundStrong administration skillsExperience with social mediaMultilingual
Key Performance Areas
Contributing to and driving sales by effectively calling clients.Achieving sales targets and converting outbound leads.Ensuring your product knowledge is passed on to clients.Responsible for processing all correct information onto final sales.Adhering to sales team standards checklist skills.Possess exemplary customer service skillsData capturingManaging junior sales representatives
REMUNERATION
Market-related (Extensive commission structure)
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Main Purpose
To provide manage the reception function as well as provide administrative support to the finance department.
Qualifications
Matric / Grade 12Microsoft Office (Email, Word, PowerPoint, Excel)Accounting Qualification (Advantageous)
Experience
2 years in a similar role
Role and responsibility
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.Schedule appointments and maintain and update appointment calendars.Prepare InvoicesReconciliationsPaymentsFile and maintain records.Administrative duties as required
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