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Results for desktop support technician jobs in "desktop support technician jobs" in South Africa in South Africa
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The Company:Our trusted client provides reliable managed IT services and expert cloud hosting solutions locally. They securely supply essential cybersecurity and VoIP services to growing local businesses. Their strict focus on fast technical support and digital growth secures absolute market trust.What Youll Be Doing:Set up desktop computers and securely install new business operating systems daily.Fix local area networks and safely resolve busy client Wi-Fi connectivity issues.Run active antivirus tools to proactively remove digital threats from client networks.Manage Microsoft 365 and Google Workspace cloud accounts for local business clients.Record all active technical support work accurately in the internal ticketing system.Experience & Qualifications:You strictly need a completed National Diploma in Information Technology.You must possess current CompTIA A+ and Network+ technical certifications.You need a valid Microsoft Modern Desktop Administrator Associate certification.You must show proven daily experience fixing desktop hardware and business software.You need a strong proven ability to resolve complex technical issues remotely.This exclusive opportunity is managed by TRP. This role builds a highly rewarding career with a leading managed IT services authority.
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1274233-Job-Search-03-25-2026-00-00-00-AM.asp?sid=gumtree
10d
Job Placements
1
Purpose of the Role:The purpose of this role is to provide reliable and efficient IT support to end-users by delivering first- and second-line technical assistance, maintaining desktop systems and network infrastructure, and ensuring the availability, security, and performance of IT assets. The role supports business operations through timely issue resolution, user account management, system maintenance, asset control, and collaboration with senior IT staff to uphold IT standards and best practices. Key Responsibilities:Desktop & End-User Support.Provide first- and second-line technical support for desktops, laptops, printers, mobile devices, and peripherals (in-person, remote, and telephonic support).Install, configure, and maintain operating systems (Windows 10/11, macOS) and standard enterprise applications (e.g., Microsoft Office Suite, Adobe, company-specific software).Troubleshoot and resolve hardware and software issues for all end-users.Manage user accounts, passwords, and permissions within environments such as Microsoft 365 and Active Directory.Respond to and prioritize IT support requests, ensuring timely and efficient resolution using a ticketing system (e.g., Freshdesk).Set up new workstations, including hardware/software configuration, and ensure compliance with IT policies.Perform routine maintenance, updates, and patching on end-user devices and IT infrastructure, including updating software and firmware.Conduct training for employees on new technologies and IT best practices.Network & Infrastructure Support.Assist with monitoring and maintaining the LAN/WAN infrastructure and CCTV networks.Troubleshoot network connectivity issues (Wi-Fi, switches, cabling, VPN, firewalls, network protocols).Support network equipment upgrades, installations, and maintenance, and assist with documenting the network architecture.Assist in maintaining network security, including antivirus, endpoint protection, and access controls.Collaborate with senior IT staff on complex network configuration tasks and troubleshooting escalations.Asset Management & Documentation.Maintain a detailed and accurate inventory of hardware, software, and IT assets (IT asset control and procurement assistance).Document all support interactions and resolutions for future reference and knowledge sharing. Minimum Requirements: Personal Attributes:IT-related qualification or certification is essential (e.g., CompTIA A+, CompTIA N+).Certifications such as MCSE/MCSA, CCNA are a distinct advantage.Valid driverâ??s licenseMinimum 1â??3 yearsâ?? experience (3 years preferred) in IT support, help desk, or technical troubleshootin
https://www.jobplacements.com/Jobs/I/IT-Desktop-Support-Technician-Coega-Port-Elizabeth-1249839-Job-Search-03-28-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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?? Location: Hatfield, Pretoria ?? Salary: R25 000 CTC (Depending on Experience) Are you a hands-on IT professional ready to step into a role where you can lead, organize, and still stay technically involved? Were looking for a Workshop Supervisor / Senior IT Support Technician to take ownership of workshop operations while acting as a senior technical resource within a fast-paced SMB/MSP environment. This is not just a supervisory role youll be expected to lead from the front, troubleshoot independently, and bring structure, urgency, and accountability to the technical team. ? Experience Required 3 5 years experience in IT support / desktop / workshop / MSP environment Strong experience with Windows desktops, laptops, printers & peripherals Microsoft 365 administration (user support, mail, basic tenant admin) Solid networking fundamentals (TCP/IP, DHCP, DNS, routers, switches, Wi-Fi) Strong communication skills (Afrikaans & English essential) Ability to work under pressure and manage multiple priorities ? Advantageous Experience MSP environment exposure Supervising or mentoring technicians Windows Server administration Microsoft Entra ID / Azure AD / SharePoint Backup systems, antivirus & endpoint tools Project rollouts / deployments Client-facing IT support experience ??? Key Responsibilities Take ownership of workshop flow and job visibility Allocate work and follow up with technicians Improve turnaround times and reduce bottlenecks Provide senior-level technical troubleshooting and escalation support Improve documentation, accountability, and follow-through Reduce dependency on management for daily coordination Support stable and responsive client service delivery ?? Key Competencies Self-managed and proactive Strong problem-solving ability Organised and disciplined Hands-on and solution-driven Calm under pressure Professional with clients and team members Strong sense of urgency and accountability Able to lead and hold technicians accountable constructively
https://www.jobplacements.com/Jobs/W/Workshop-Supervisor-Senior-IT-Support-Technician-1275243-Job-Search-3-25-2026-8-45-56-AM.asp?sid=gumtree
10d
Job Placements
1
?? NOW HIRING: Workshop Supervisor / Senior IT Support Technician We are looking for a hands-on, dependable, and technically strong IT professional to join an established IT services environment supporting small to medium-sized businesses. This role is ideal for someone who thrives in a fast-paced support environment and can combine technical expertise with team coordination and workshop oversight. ?? Role OverviewYou will serve as a senior technical resource while also taking ownership of day-to-day workshop operations.This is not a purely supervisory role you will be expected to lead from the front, remain hands-on, and drive efficiency within the technical team. ?? Location & DetailsLocation: Pretoria (Hatfield area)Salary: R25,000 CTC (depending on experience)Working Hours: 08:00 17:00Position Type: PermanentStart Date: ASAP ??? Key ResponsibilitiesTake control of workshop workflow and job visibilityAllocate, manage, and follow up on technician tasksImprove turnaround times and reduce bottlenecksAct as a technical escalation point for complex issuesReduce reliance on senior management for daily coordinationImprove documentation, accountability, and follow-throughEnhance overall client service delivery ?? Minimum Requirements35 years experience in IT support / desktop support / MSP environmentStrong hands-on experience with:Windows desktops & laptopsPrinters, peripherals & general IT troubleshootingMicrosoft 365 administration (user support, mail, basic tenant admin)Solid networking fundamentals (TCP/IP, DHCP, DNS, routers, Wi-Fi)Fluent in English and AfrikaansValid drivers licenseAbility to work under pressure and manage multiple priorities ? Advantageous ExperiencePrevious MSP (Managed Services Provider) experienceSupervising or mentoring techniciansWindows Server exposureMicrosoft Entra ID / Azure AD / SharePointBackup systems, antivirus, or endpoint management toolsProject rollouts or deploymentsClient-facing IT support experience ?? Key AttributesSelf-managed and proactiveHighly organised and disciplinedStrong problem-solver with a practical mindsetCalm under pressureProfessional with clients and team membersStrong sense of urgency and accountabilityComfortable making decisions and taking ownership ?? How to Apply
https://www.jobplacements.com/Jobs/W/Workshop-Supervisor-Senior-IT-Support-Technician-1274988-Job-Search-3-24-2026-11-55-18-PM.asp?sid=gumtree
10d
Job Placements
1
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Key Responsibilities:Workshop OperationsOversee the daily running of the workshop and coordinate technician activities.Allocate jobs to technicians according to priority, deadlines, and skill level.Monitor all devices and jobs in the workshop, ensuring clear visibility of job status, next actions, and outstanding dependencies.Ensure repairs, setups, diagnostics, and client-related technical work are progressing efficiently and within acceptable turnaround times.Follow up on stalled or delayed jobs and proactively address workflow bottlenecks.Maintain workshop standards in relation to organisation, cleanliness, stock awareness, and proper device handling.Ensure workshop-related documentation, notes, and status updates are captured accurately and timeously.Technical Support and EscalationAct as a senior escalation point for desktop, laptop, printer, networking, Microsoft 365, and general business IT support issues.Perform hands-on diagnostics, configuration, troubleshooting, repair, and setup of end-user devices and related equipment.Provide support across client environments including Microsoft 365, shared infrastructure, networking, printers, backups, and basic server-related matters.Assist with onsite and remote troubleshooting where required.Identify recurring technical issues and recommend practical improvements to reduce repeat faults, wasted time, and service inefficiencies.Team Coordination and OversightProvide daily direction and structure to junior or semi-skilled technicians.Help ensure technicians are working productively, following process, and taking ownership of assigned work.Reduce the need for constant management intervention in daily workshop coordination.Guide technicians on troubleshooting methodology, documentation standards, prioritisation, and job ownership.Escalate recurring performance issues, workflow constraints, and technical risks to management when required.Client Service and CommunicationCommunicate professionally with clients regarding job status, delays, findings, and technical recommendations.Ensure clients receive timely feedback and realistic expectations.Support improved service delivery through stronger responsiveness, follow-through, and accountability.Escalate urgent client-impacting matters appropriately and without delay.Administration and Process SupportEnsure tickets, workshop jobs, notes, and technical actions are properly updated and recorded.Assist in enforcing workflow discipline, prioritisation, and process adherence within the department.Support asset tracking, warranty follow-ups, supplier coordination, and job tracking where required.Contribute to the improvement and refinement of int
https://www.jobplacements.com/Jobs/S/Senior-IT-Support-Technician-Workshop-Supervisor-1275491-Job-Search-03-26-2026-04-00-43-AM.asp?sid=gumtree
9d
Job Placements
1
Minimum Requirements:3 - 5 years experience in IT Support, desktop support, of MSP support.Strong practical experience with Windows desktops, peripherals, printers, and general office IT troubleshooting.Working knowledge of Microsoft 365 administrations, including user support, mail troubleshooting, and basic tenant administration.Good understanding of networking fundamentals, including routers, switches, Wi-Fi, TCP/IP, DHCP, DNS and internet connectivity troubleshooting.Exposure to basic server support, backup systems, and shared business infrastructure.Valid drivers licence and own reliable vehicle.Good written and verbal communications skills.Key responsibilities:Workshop Operations:Oversee the daily running of the workshop and coordinate technician activities.Allocation of jobs to technicians according to priority, deadlines and skill level.Monitor all devices and jobs in the workshop, ensuring clear visibility of job status, next actions, and outstanding dependencies.Ensure repairs, setups, diagnostics and client-related technical work are progressing efficiently and within acceptable turnaround times.Technical Support:Act as senior escalation points for desktop, laptop, printer, networking, Microsoft 365, and general business IT support issues.Perform hands-on diagnostics, configuration, troubleshooting, repair, and setup of end-user devices and related equipment.Provide support across client environments including Microsoft 365, shared infrastructure, networking, printers, backups and basic server related matters.Assist with onsite and remote troubleshooting when required.Identify recurring technical issues and recommend practical improvements to reduce repeat faults, wasted time, and service inefficiencies.
https://www.jobplacements.com/Jobs/S/Senior-IT-Support-TechnicianWorkshop-Supervisor-1273831-Job-Search-03-20-2026-04-18-21-AM.asp?sid=gumtree
15d
Job Placements
1
Our client, a well-established IT solutions provider based in the Northern suburbs of Johannesburg, is seeking a Technical Support Engineer to provide enterprise-level technical assistance to customers. The successful candidate will be responsible for diagnosing and troubleshooting software and hardware issues, resolving technical problems within agreed time limits, and delivering timely and accurate support across a range of customer environments.This role includes providing remote and onsite support, configuring operating systems, resolving network-related issues, and ensuring that technical problems are properly logged, managed, escalated, and followed through to resolution. The position requires a customer-focused professional who is able to communicate technical information clearly, maintain strong client relationships, and provide a consistently high standard of service. Key Responsibilities:Taking ownership of customer issues reported and seeing problems through to resolution.Researching, diagnosing, troubleshooting and identifying solutions to resolve software and hardware issues.Diagnosing and troubleshooting technical issues, including account setup and network configuration.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Tracking computer system issues through to resolution within agreed time limits.Guiding clients through a series of actions, either via phone, email or chat, until a technical issue is resolved.Providing prompt and accurate feedback to customers.Referring to internal databases or external resources to provide accurate technical solutions.Ensuring all issues are properly logged.Prioritising and managing several open issues at one time.Following up with clients to ensure their IT systems are fully functional after troubleshooting.Preparing accurate and timely reports.Documenting technical knowledge in the form of notes and manuals.Maintaining positive relationships with clients.Going onsite to assist customers as required. Remuneration:Market-related salary depending on qualifications and experience Qualifications:Relevant degree and certifications in Microsoft, VMWare, HP, Dell and Sophos. Experience Required:Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or in a similar role.Hands-on experience with Windows, Linux and Mac OS environments.Experience diagnosing and troubleshooting basic technical issues.Familiarity with remote desktop applications and help desk software.Experience providing both remote and onsite technica
https://www.jobplacements.com/Jobs/T/Technical-Support-Engineer--IT-Solutions-Provider-1276625-Job-Search-3-30-2026-3-22-30-PM.asp?sid=gumtree
4d
Job Placements
1
Minimum Requirements: Matric.Own vehicle and valid Drivers License.6 months+ experience as an IT Technician.Advantageous: CompTIA A+ or CompTIA N+ Roles and responsibilities:Desktop support.Setting up of all new computers.Reformatting of computers.Labelling of computers.Pick up and delivering of new and old computers.Moving of all equipment.Closing Date:Submissions for this vacancy will close on 2 April 2026 however you will still have the opportunity to submit your CV for this position till 24 April 2026. Please Note:Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are however recruitment specialists and will keep your details on our database for possible future opportunities. PoPI Act:Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
https://www.jobplacements.com/Jobs/J/Junior-IT-Technician-1275568-Job-Search-03-26-2026-04-25-22-AM.asp?sid=gumtree
9d
Job Placements
1
Providing first- and second-line support across Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams, Entra ID).Supporting Microsoft Server environments with basic administration and troubleshooting.Delivering deskside and remote support for desktops, laptops, printers, and peripherals.Diagnosing and resolving a wide range of hardware, software, network, and user-related issues.Travelling to client sites (cape included well, figuratively) to assist with installations and support.Logging and updating ticket progress clearly and efficiently.Escalating complex issues to senior engineers when needed.Maintaining a professional, polished presence while working with clients.Following internal IT procedures, security standards, and client policies.Skills & Experience: Hands-on experience supporting Microsoft 365 environmentsExposure on Microsoft Sever (on-pre or hybrid)Solid experience with deskside support in a professional settingExcellent troubleshooting and problem-solving skillsAbility to work independently and juggle multiple tasks like a proStrong communication skills and customer service skillsQualification and Requirements:IT Certificates (Microsoft, CompTIA)Experience working in an MSP or multi-client environmentBasic networking knowledge (LAN/WAN, Wi-Fi, Firewalls)Reliable vehicle + valid drivers licenseWillingness to travel throughout greater GautengPresentable and professional clients trust you with their tech Contact Penny Janse Van Rensburg on
https://www.jobplacements.com/Jobs/I/IT-Technician-1273531-Job-Search-03-19-2026-10-14-36-AM.asp?sid=gumtree
15d
Job Placements
1
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Key ResponsibilitiesServe as the first point of contact for end-user IT support (phone, instant messaging, and in person).Log and process incoming IT service requests and document tasks and progress.Provide support for hardware and software, including installation, maintenance, troubleshooting, and user assistance.Support and maintain:Desktops & laptopsWindows operating systemsMicrosoft Office 365OneDrive/SharePoint & Microsoft TeamsActive Directory environmentsPrinters, peripherals, cables, monitors/TVs/projectorsNetworking equipment (switches, access points, routers, firewalls, cabling)VoIP systems (SIP phones, DECT phones, softphones)Mobile devices (Android & Apple)Orient and onboard new users and assist with user migrations.Escalate/delegate tasks to the IT Lead or third parties when required; route line-of-business software issues to the correct internal support.Maintain IT asset inventory and manage stock of sundry equipment (peripherals, printer toners).Assist with physically moving/installing equipment when needed.Support the IT Lead with ad-hoc tasks when required.Engage with vendors/suppliers when mandated by the IT Lead.Role GoalsEnsure a smooth and reliable day-to-day IT experience for users.Proactively identify recurring IT issues and improve user support outcomes.Build and maintain institutional knowledge of systems and operating environment.Maintain and continuously develop relevant technical skills.Required Technical SkillsComputer hardware support (desktops and laptops).Microsoft Windows fundamentals.Microsoft Office 365.Microsoft cloud tools: OneDrive / SharePoint / Teams.Microsoft Active Directory environments.Networking installation (cabling, patch panels, access points, etc.).Networking fundamentals: LAN/WAN/VPN/Wi-Fi (including point-to-point links).Mobile device support: Android & Apple.Requirements & Soft SkillsStrong people skills: daily interaction with end-users and vendors.Valid driverâ??s licence and willingness to travel regularly to vendors, farms, and other sites.Must be present at remote site at least once a week (unless directed otherwise by the IT Lead).Occasional overtime (only with prior approval).Detail-oriented, reliable, and able to work independently with minimal oversight.Comfortable with practical, hands-on work and able to perform under pressure in a dynamic environment.
https://www.jobplacements.com/Jobs/I/IT-Technician-1266317-Job-Search-03-20-2026-00-00-00-AM.asp?sid=gumtree
15d
Job Placements
1
1
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Employer DescriptionNational construction materials testing group operating in all nine provinces, supporting over 200 users across laboratory and site-based environmentsJob DescriptionInfrastructure & NetworkSupport and maintain LAN/WAN infrastructure across multiple sitesMaintain VPN connectivity between branchesFirewall configuration supportMonitor and maintain backup systemsEnsure uptime and reliability of branch connectivityMicrosoft & Systems AdministrationMicrosoft 365 tenant administrationUser provisioning (Active Directory)Endpoint managementEmail security and spam filtering managementManage software licensing and renewalsCybersecurity & ComplianceMonitor and respond to security threatsMaintain antivirus / endpoint protection systemsAssist with disaster recovery and business continuity planningEnsure compliance with internal IT governance proceduresDesktop & User SupportProvide remote and on-site support to branchesInstallation and maintenance of hardware and peripheralsSoftware installation and troubleshootingAsset tagging and IT asset register managementAdministration & Vendor ManagementMaintain IT documentation and SOPsManage relationships with external IT service providers where applicableAssist with IT budgeting and procurement support Qualifi
https://www.jobplacements.com/Jobs/T/TJ-18093-IT-SYSTEMS--INFRASTRUCTURE-TECHNICIAN-1271876-Job-Search-3-16-2026-2-45-30-AM.asp?sid=gumtree
19d
Job Placements
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