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External Sales Representative / Paarden Eiland, Cape TownBasic salary to be discussed / No commissionCompany Cell phoneCompany VehiclePension Fund and Medical Aid Requirements: • Grade 12 (Matric) / Completed in South Africa • A valid Driver’s License • Good communication and persuasive skills • Must be computer literate• 3-years’ experience in Hydraulics Sales / Training will be given on products Job Description • Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned or designated territory/area to generate new business for the company’s products • Make telephone calls and in-person visits to existing and prospective customers • Promote, sell, or secure orders from existing and prospective customers using a relationship-based approach • Demonstrate products (physically or catalogue) to existing or potential customers and assists them in selecting that best suited to their needs and requirements • Coordinate and follow up on sales enquiries with Internal Sales, Marketing, Management and Workshop • Expedite the resolution of customer problems and complaints • Develop a call schedule to adequately cover territory/area • Provide reports (Daily Activity) on call results • Supply management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services • Keep abreast with new products, technology, market conditions and trends, and changing customer needs • Perform customer analysis (annual turnover), market assessments, pricing strategies, competitor analysis and draw conclusions with data to improve the company’s turnover, strength, and market opportunities • Participate in trade shows and conventions • Receive queries and compose a detailed quote for customer either telephonically or written. • Present price, discounts (specials to specific customers), credit and terms as per our company specifics • Provide accurate information regarding availability of in-stock items • Facilitating the process of an order by preparing a Sales Order • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional or sale items • Educate customers on terminology, part numbers, features, and product benefits to improve sales and customer satisfaction • Remain up to date on new products and customer preferences by attending internal sales meetings, in-house product training • Provide reports and planned visitsTo apply, please email me your updated and detailed CV, ID, Driver's License and Grade 12 certificate - Use my email address winrecruitment59@gmail.com - SUBJECT LINE - Paarden Eiland SalesIf you have had no response from me within one (1) week of your submission, please understand that you did not meet the minimum requirements of my clientDue to the POPIA Act we do not keep your details on a database
6h
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Our client in the logistics industry is seeking a Stock Administrator, in this role you will be responsible for ensuring that the companys stock levels meet business needs.
Requirements:
Grade 12/Matric with Mathematics and accounting as subjects.
Relevant tertiary education will be an advantage.
Minimum 2 to 3 yearsâ?? administration experience.
Previous stock administration experience.
Attention to detail and accuracy.
Strong interpersonal and communication skills
Ability to work with multiple key stakeholders both internal and external in a dynamic logistics environment.
Responsibilities:
Distribution of stock to transporters, cold stores, and other branches based on requests received (internally and externally).
Updating of stock sheet.
Reconciling of delivery notes.
Acknowledgement letters and courier waybills.
Recon and stock count at all locations.
Weekly stock recon for stock from all parties involved.
Monthly stock recon for stock allocated/unallocated and report to Operations and Finance Manager.
Stock variances and follow-ups to all parties involved.
Double loads of templates / incorrect templates to be recorded on the stock sheet and added to the finance sheet for invoicing purposes.
General Administrative duties.
To apply, please send your CV to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004736/H&source=gumtree
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Our client in the agricultural sector is seeking a Picker Packer Team Leader to join their team.
Responsibilities:
Accurate picking and packing of orders.
Monitor picking duration and accuracy, and picklist traceability.
Communicate and investigate stock and picking discrepancies.
Loading and off-loading of trucks and containers.
Receive stock into warehouse and store in dedicated locations.
Assist with writing waybills when needed.
Assist with regular stock counts.
Assist customers with collections.
Prepare parcels for after hour collection at security.
Assist with other warehouse activities as required.
Manage time, attendance, and discipline of team.
Participate in HSE activities, housekeeping, and pro-active reporting.
Requirements:
Matric certificate.
3+ years experience in a similar role.
Must have good communication skills in English and Afrikaans.
Drivers license.
Problem-solving and organizational skills.
To apply, please send your CV with your salary expectations to liza-nelle@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Agriculture
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004812/LN&source=gumtree
6h
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As the Rates and Pricing Administrator, you will play a key role in the pricing strategy and execution. This role requires a detail-oriented individual with strong analytical skills and a deep understanding of the logistics and transportation industry.
Requirements
:Grade 12/Matric with Mathematics and accounting as subjects.
Relevant tertiary education will be an advantage.
Minimum 3 years working experience in a similar role.
Willingness to work irregular hours when the need arises.
Strong organizational and communication skills to manage and prioritize workload.
Fast learner in internal and external computer systems and processes
Ability to work with multiple key stakeholders both internal and external in a fast pace dynamic environment.
Ability to read and understand shipping freight and other charges.
Responsibilities
:Responsible for liaising with Internal Stakeholders, including the commercial team to put forward the best pricing solutions for any new business opportunity.
Analyse customer inquiries and requirements to determine the most efficient and cost-effective shipping methods and services.
Evaluate shipment details (weight, dimensions, volume, destination) to provide accurate cost estimates.
Collaborate with internal teams (new business development, operations) and external partners (carriers, agents) to gather necessary information and navigate complex logistics.
Utilise industry knowledge and market trends to develop competitive pricing proposals that win customers while maximizing profit margins.
Prepare and present detailed cost estimates, including breakdowns of shipping charges, handling fees, customs duties, and other relevant expenses.
Monitor and update pricing databases and systems to ensure accuracy and consistency in cost estimation.
Collaborate with sales and operations teams to review and negotiate pricing agreements with customers and vendors.
Stay updated with industry regulations, market trends, and technological advancements to optimize cost estimation processes and identify potential cost-saving opportunities.
To apply, please send your CV to liza-nelle@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004730/LN&source=gumtree
6h
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Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
19h
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an SAP Basis Administrator to join their team based in Cape Town.
Responsibilities:
• SAP ERP user maintenance - Create, change or delete users for the SAP ERP systems, SoX, SAP Basis best practices
• SAP ERP authorizations - Add, delete SAP authorizations according to the SAP Role concept, SoX, Maestro, SAP, SoD
• Compliance - Create evidence reports according to request by internal or external auditors and Process change requests driven by compliance/audit teams. Ticket resolution according to SOP SoX and other applicable compliance regulations
• Maestro - Maintain system settings, Trouble shooting of Maestro solutions Maestro, Compliance
• SAP Administration - Coordinating the refresh of systems, maintain system, printer set up and maintenance of connections to our IT systems SAP best practices
• Project - Support continuous improvement projects and team as needed Requirements and Experience:
• Matric
• Clear Credit record
• Clear Criminal and fraud record
• Minimum 3 years of experience in a similar area
• Solid business process understanding within manufacturing industry, SAP Basis and authorizations modules knowledge needed, Maestro, SoX, ITGC, ITIL Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202635 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202635
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Store Assistant Urgently needed in Tokai
-Must have matric
-Must be a team player
-Must apply with an updated cv
-Must be available immediately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzODM1NDAwP3NvdXJjZT1ndW10cmVl&jid=1746579&xid=1233835400
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Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of the Property through effective property management. Assists in the development of related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with procurement policy. Ensures student queries are attended to. Keeps management well informed of area activities and significant problems.
Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.
Minimum of 6 years’ related experience with at least 2 or more years of supervisory experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
Building management
Maintain various management systems in student accommodation service offeringBuild mutually beneficial relationships with all stakeholders of the residenceManage all areas of residenceManage repairs, revamps and refurbs including reportingConducting inspections, handovers and walkaboutsEnsure OHS site complianceEnsure students adhere to policiesAsset register and assistance with compilationManager meter reading recordsManage assistant residence manager and handymanManage sub-contractorsManage site operationsManage maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceEnsure effective management of riskManage student affairsEnsure document storage facility secure
Student management
Engage students on needs and evaluationsFormulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssessing incidents of student misconduct to determine appropriate courses of actionAssist with leasing processAssist with application processAssist with intake...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY5Mzg5ODM3P3NvdXJjZT1ndW10cmVl&jid=1681963&xid=2969389837
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Single Facer Operator!
We have an exciting opportunity for a Single Facer Operator based in Western Cape.
About the Role:
As a Single Facer Operator, youll be the linchpin of our operations, working with cutting-edge technology to produce top-quality board. Your role is to ensure the safe and efficient running of the single facer machine, adhering to the highest standards, operational guidelines, and our companys ethos.
What Youll Be Doing:
Plan Mastery: Youll be the conductor of the production symphony, checking and executing the run plan with meticulous attention to detail.
Quality Guardian: Defects wont escape your watchful eye. Reporting any discrepancies to your Team Leader will be second nature.
Optimized Performance: The hum of the single facer machine will be music to your ears as you ensure it operates at peak performance, meeting and exceeding targets.
Team Collaboration: Effective communication with your teammates will be vital to keeping operations seamless and productive.
Moisture Management: Youll master the art of moisture checking, a key ingredient in maintaining the quality of our products.
Downtime Dynamo: The enemy of efficiency, downtime and paper breaks will be in your crosshairs as you work to eliminate them.
Glue Unit Guru: Youll be the glue that keeps everything together, ensuring the optimal positioning of the glue unit.
Workspace Wizardry: Adherence to the 5S principles will be your mantra as you maintain an organized and efficient workspace.
What Youll Need:
Clear Communicator: Fluent English communication is a must, along with the ability to collaborate seamlessly with your team.
Flexibility: Your dedication knows no bounds, as youre open to working weekends, overtime, and flexible hours.
Proactive & Punctual: Youre not just a team member; youre a proactive force, always punctual and ready to contribute.
Expertise & Experience: With a Matric Certificate, basic mathematical skills, and over five years experience in the corrugated industry, youre a true veteran.
Trade Tested: Your expertise is recognized through a formal qualification or equivalent R.P.L trade test by FP&M Seta for the corrugated industry.
Apply: clauda@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDIwNTE4NTQ4P3NvdXJjZT1ndW10cmVl&jid=1686418&xid=2420518548
2d
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Senior Recruitment Consultant
Tower Group (Pty) Ltd Cape Town, Western Cape, South Africa
The ideal candidate will exceed in this position if they are able to successfully aid recruiting efforts and fulfilling the client’s needs by matching candidates with the companys recruiting needs. In order to do so the candidate has to be able to source and qualify leads that will meet the companys criteria. The ideal candidate must have their own car and a valid driver’s license along with 3-5 years’ experience as a Senior Recruitment Consultant.
Responsibilities
Financial Performance
Ensure achievement of individual financial results and targets through ongoing business development and candidate placement.Input to and implementation of strategy and plans for ongoing acquisition of new business for your “Recruitment Desk.” - Successful engaging, retention and growth of Key Clients.Timely and effective “Recruitment Desk” management to ensure you make sufficient placements to meet and exceed your Threshold each month.Attract and grow key Clients.Achievement of targets monthly and annually.
Self-Management
Take accountability and Responsibility for your own performance and results.Take initiative in performing your day-to-day tasks.Ongoing Skills Development.Demonstrate mature personal leadership in your branch / division.You perform to your Performance Contract with a visible performance output, with goals and objectives being consistently achieved.“Recruitment desk” resource plan developed and implemented of sufficient placements made.Adequate effort for each job spec worked on.
Operational Effectiveness
Effective and timely Job Spec management.Efficient and effective recruiting operations – Active management of how results are achieved for your desk.Effective candidate sourcing strategies.Effective “Recruitment Desk” Housekeeping.Implementation of effective recruiting SOPsQuality Management.Timeously address and solve client / candidate challenges to completion.Effective participation in Operational Meetings.Timely and positive candidate / client decisions made.Effective client management strategies implemented.Compliance in all audits.Effective candidate management strategies implemented.Effective SOPs consistently being implemented.Driving quality and implementation of effective recruiting measures to ensure success.
Qualifications
Matric is essential, tertiary qualifications preferred
You should be a team player who works best with others, driven for success, innovative, high energy and full of ideas.
Market related salary with c...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzEyMDc0NDM0P3NvdXJjZT1ndW10cmVl&jid=1484962&xid=1312074434
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office based team in Century City, Cape Town to start on the 15th of May 2024.
Key Requirements
• Grade 12 (Matric)
• Tertiary education in related field
• Exposure to Contact Centre environment (advantageous)
• Minimum 12 18 months unbroken practical experience in a Leadership/Supervisory role
• Fully proficient in English Language (Read, Write, Speak)
• South African Citizen
• Clear Criminal Record
• Able to work night shift hours between Monday Sunday - USA Timezone
• Own transport, a requirement
Technical Competencies
• Excellent Office Tools capabilities: Excel, Word, PowerPoint etc. (or substitute programs)
• Excellent Knowledge and navigation skills of all systems used directly and indirectly in Customer Service and used to effectively oversee a team
• Ability to use PC/Mac
• Able to navigate self-help resource tools
• Able to use CRM telephony systems Customer Query Resolution
• Assistance to CS Support Agents in customer query resolution when the agents require assistance
• Assistance on any escalated customer queries and complaints
• Ability to identify customer satisfaction and need trends, and provide upward feedback to Operation Manager with proposed appropriate solutions
• Meet and exceed Service Level Agreement targets and goals
• Provide training and guidance to agents and 2IC for all Customer Query Resolution tasks
Salary:
• Market related depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202678 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202678
2d
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Our client has an exciting position available for a Customer Service Agent to join the team on an ONGOING CONTRACT.
This position is a work from home position.
Qualifications & skill set required.• Matric (Essential)• Computer Literate• Telephone Etiquette• Customer Service Oriented (Dealing with Internal Customers) via the telephone• Some dispatching experience (If the person does not have dispatching experience but has strong interpersonal/customer service skills, training will then be given on the dispatching processes).
Duties and Responsibilities.• Ensure ongoing communication and updating with shoppers and drivers to Client Satisfaction is maintained and driver is aware of any changes.• Ensure KPI and KPA expectations for allocated regions are met.• Monitoring of real-time deliveries and taking the appropriate action if needed.• Provide support and problem resolutions to drivers• Provide support to both, drivers, and customers.• Identify and resolve driver inquiries.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzU3Nzg3MTk2P3NvdXJjZT1ndW10cmVl&jid=1608612&xid=3757787196
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Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.Minimum of 2 - 4 years’ related experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Responsibilities:
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
a) Student management
Engage students on needs and evaluations.Formulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssist with leasing processAssist with application processAssist with intakes/Vacate processAssist with site coordinationAssist with compliance and conformity to house rulesAssist with student life programAssist with event managementAssist with inspection processAssist with key handover and register processAssist with student mentoringAssist with student files and informationAssist with any other assistance required by management team
Building management
Maintain various management systems in student accommodation service offeringAssist with building mutually beneficial relationships with all stakeholders of the residenceAssist with management of all areas of residenceAssist with management of repairs, revamps and refurbs including reportingAssist with management of conducting inspections, handovers and walkaboutsAssist with management of OHS site complianceAssist with ensuring students adhere to policiesAssist with asset register and assistance with compilationAssist with meter readingAssist with management sub-contractorsAssist with management of site operationsAssist with management of maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceAssist with effective management of riskAssist with document storage facility secure
Leases
Assist with Negotiating certain leases/renewals as prescribed by manager, including parking baysAssist with preparing lease documentsAssist with correct revenue stampingAssist with correct signatories in placeAssist with records tracking of document until completion...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE4NTUzMTU3P3NvdXJjZT1ndW10cmVl&jid=1681961&xid=3318553157
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Senior Sales Executive
Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales.
• Effectively answering customer questions.
• Accurately capturing information that customers provide.
• Understand and operate within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Educate customers on the use of self-service to update policy details.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate.
• Credit and Criminal Clear
• RE5 exam passed within the past 2 years.
• A minimum of 1 year selling long term insurance.
• Experience in selling money-market instruments advantageous.
Experience
• Proven experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R8000
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128
2d
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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
2d
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Sales Executive
Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales deals.
• Effectively answering customers questions.
• Accurately capturing customer and beneficiary information.
• Understanding and operating within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate
• Additional Qualifications Advantageous
Experience
• Experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127
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Do you have Reefer experience? Are you great with clients? If you answered yes to both these questions, then this is the job youve been looking for.
A leading Freight company is looking for a Customer Care Specialist specialising Sea Freight Reefer to be based in their Cape Town Office.
in this role you will be responsible for the daily activies for the reefer clients, supporting them by answering queries and problem solving.
Your duties will include:
Completing all Reefer shipment processes
Receiving and checking confirmed orders
Ensuring shipments are handled according to agreements and SOPs
Processing customs clearance prior to arranging packing of cargo
Arranging fumigation / VGM Weigh as needed
In order to be considered, you must have:
Matric
5+ years experience in Sea Freight Operations
5+ years Reefer/Perishables experience
Advanced MS Office ability (Excel, Outlook)
Compu-Clearing experience would be advantageous
Job Reference #: KZN000265/LM
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SavedSave
Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY3MzkyNTI2P3NvdXJjZT1ndW10cmVl&jid=1229787&xid=3367392526
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The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:\
Create seamless service delivery through regular correspondence with guests during their stay.?Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile?
Qualification:
Matric certificate –?with maths?(minimum standard grade or above)??Tertiary certificate in Travel & Tourism/hospitality.??
?
Experience:
Min 5 years’ experience at a?Senior?level in Reservations.??Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.?Computer Literate (Microsoft Office, email, Internet)?Proven English literacy.??Working knowledge of?TourPlan?and WISH or similar booking/operating system.?General destination knowledge on Southern & East Africa.??Personal and work travel experience in Southern and East Africa.??Problem solver and good with guest interaction??Excellent attention to detail.??
?
Skills:??
Excellent communication skills both written and oral, in English.??Foreign language skills advantageous??Ability to multitask and ensure good time-management?Extremely proactive with an outgoing, charismatic, and approachable character.
?
Personal Abilities:????
Creative, organized, and excellent communication skills. Ability to work under ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTYyNDIxMzI/c291cmNlPWd1bXRyZWU=&jid=1305130&xid=956242132
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SavedSave
Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDUzNDQ3OTI0P3NvdXJjZT1ndW10cmVl&jid=1241861&xid=2453447924
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