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FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE:01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyze financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
14d
Montague Gardens
Results for debt collections in Jobs in South Africa
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Revenue Consulting (Pty) Ltd. is a professional, innovative group that is well positioned in the debt recovery industry and is well represented in the credit control and collections market. We offer a wealth of debt management and debt collection experience across various industries in addition to leading edge revenue enhancement processes and technology.
The incumbent is expected to engage, consult and performance manage customer relationships and expectations through building strong, sustainable and profitable relationships, by proactively providing high levels of responsiveness to the needs of our key public sector clients, influencing the adoption of best of breed approaches, mitigating bottlenecks and overcoming client imposed limitations to the advancement of sound collection processes, procedures and Revco’s performance deliverables.
The roles and responsibilities of this position, will entail assuming operational responsibility and accountability for the reporting of all collection activities and account outcomes, ensuring all actions initiated and outcomes pursuant thereof, comply fully with all terms and conditions imposed in terms of all approved SLA’s, and Revco approved workflows and standard operating procedures .
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
*Strategic Account Management*
* Engage, consult and performance manage customer relationships and expectations through building strong, sustainable and profitable relationships, by proactively providing high levels of responsiveness to the needs of our key public sector clients, influencing the adoption of best of breed approaches, mitigating bottlenecks and overcoming client imposed limitations to the advancement of sound collection processes, procedures and Revco’s performance deliverables;
* Confidently engage with public sector clients at operational and senior management level; all engagements with executive management level of CFO, Municipal Manager and Council will be lead by Chief Operations Officer, with the full technical support of the CLO;
* Establish cost effective, efficient and robust communication channels with all Public Sector clients; electronic media and face to face contact meetings must be established and framed to ensure working sessions with project managers and operational staff are conducted at least once per week to provide feedback, solicit approvals and to invoke critical actions and decision making; monthly performance meetings must be established and coordinated to facilitate project level performance feedback and to discuss strategic priorities for implementation;
* Facilitate debriefing session remotely via skype or Microsoft teams with Executive Management Team comprising COO, Public Sector Collections Manager, Legal Manager and External Legal Partners and Field Services Manager on outcomes of meetings,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268979&xid=1555_71946
2y
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*Reference: FRP002098-SP-1*
Durban
Our client in the Medical Sector is looking for an Accounts Supervisor to join their team!
*Purpose:*
Provide a comprehensive overall management of the accounts department. This includes accounts, bookings and authorization departments.
*Task and Responsibilities:*
*People Management*
- Managing employee’s attendance and leave.
- Engage clear communication amongst employees.
- Monitoring employee productivity and providing constructive feedback and coaching.
- Detailed assessment of employee’s performance to ensure compliance
- Measure & Monitor staff performance on a regular basis.
*Finance*
- Accountable for the overall practice collections in line with set targets.
*Strategy*
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Review the monthly age analysis with remedial steps for improvement
*Operations*
- Organizing Workflow and ensuring that employees understand their duties or delegated tasks.
- Preparation & Sampling of Monthly Write-offs and submit for approval.
- Sampling of Refunds to ensure compliance
- Sampling of adjustments & journals.
- Setting Goals for performance and deadlines in ways that comply with the company’s mission and Vision.
- Implementation of pilot projects and provide feedback to Management.
*Risk Management*
- Submission of a weekly compliance register to mitigate the financial risk for the business
- Implement controls to current processes to protect the organisation from any other risks.
*Qualifications:*
- Matric
- Credit management diploma or any equivalent qualification
- Computer literacy Ms Office( advanced Excel, Word, Outlook, PowerPoint)
*Experience*
- Minimum of 5 years and more in a debt collection environment of which at least 3 years minimum must be in managerial position
**Please note that only short-listed candidates will be contacted***
R 10000 - 36000 - Monthly
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DEBTORS CLERKMidrandSalary: R----- - R----- + 50% Medical Aid and Provident fund.Responsible for 200 - 250 accounts (R40m - R50m)Were seeking a passionate and self-motivated DEBTORS CLERK to join our awesome Financeteam to ensure the timeous collection of the bank debtors book in order to optimise cash flow,minimize risk and reduce outstanding debtors book to an acceptable level. Ensuring thecompany policies and procedures are adhered to in respect of handling debtor accounts.QUALITIES WE ARE LOOKING FORThe ideal candidate should possess strong analytical skills, exceptional problem-solving skills, aflair for numbers and be highly organized. We are looking for a mature individual who has agood eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class Debtors Clerk can maximize company profits by efficiently managing its debts.A DAY IN THE LIFE OF A DEBTORS CLERK? Liaise with customers timeously regarding outstanding payment and arrange paymentterms.? Follow up and solve all debtors queries timeously to ensure customers are happy.? Complete the monthly aged analysis and liaise with the Financial Director.? Complete debtors reconciliations and follow up on weekly or monthly payments.? Capture and allocate payments.? Request remittance advice, ensuring the payment allocation is done accurately.? Batch input discounts, rebate and advertising to be processed on accounts.? Put account on credit stop if payment is not received by the 7th of each month and notifythe relevant Sales Representative.? Prepare Final Letter of Demand within 5 days of grace period, if the payment still notreceived.? Remove account from credit stop once payment has been made.? Email or fax a full general ledger if there is a difference on a customers account.? Request copies of the claim forms from customers.? Send claim document to the relevant Sales Representative to ensure stock is picked upand send back to be credited.? Ensure a credit note has been processed correctly and then allocate accordingly.? Do trade references.? Scan credit applications onto the system and update customers details accordingly.? Fax or email invoice, pod, credit note or statement on request.? Ensure all filing and administration is up to date.SKILLS & EXPERIENCE? Ability to reconcile complex debtors accounts.? Excellent analytical and numerical skills.? Attention to detail.? Critical thinker and problem-solving skills.? Team player.? Good time-management skills.? Excellent communication skills, especially over the telephone with the sales team andcustomers.? Ability to affectively plan your day and prioritize your duties.? Able to work under pressure and extended hours if necessary.QUALIFICATIONS &am
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Our Client a leading retail software company based in Edenvale is looking for an Admin Operations Manager.
* Reporting to Group MD, based in Edenvale, JHB offices.
* Management and responsibility of employees - 4 managers and approximately 17 employees.
* Guide, support, oversee departments work to ensure accuracy, accountability, and productivity.
* Admin team: responsible for debt collections and reporting.
* Procurement team: placing all orders as per signed customer quotes.
* Data team: data analysis, reporting statistics and projects.
* Projects team: onboarding new projects and ensuring governance.
* Establish and actively maintain professional relationships both internally and externally.
* Develop initiatives to increase customer satisfaction and internal departments workflows.
* Prepare, implement, and monitor effective processes.
* A detailed job spec will be shared with shortlisted candidates.
* Relevant finance / business management qualifications.
* 3-5 Years finance and operations management experience.
* Excellent verbal and written communication.
* Ability to work well under pressure.
* Relevant finance / business management qualifications.
* 3-5 Years finance and operations management experience.
* Excellent verbal and written communication.
* Ability to work well under pressure.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5MDQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264069&xid=1555_69041
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*Reference: PTA000896-JL-1*
A debt collections company is looking to appoint an Intermediate Developer that will be based in the East Rand of Johannesburg. It is essential that the successful candidate comes with more than 5 years’ experience.
*Minimum Requirements:*
* Matric.
* 5+ years’ experience in a similar role.
* Frontend experience is essential:
* Vue;
* React (Next, Native);
* Angular and;
* .Net Core.
* Backend experience is essential:
* PHP (Laravel);
* Node (Express JS, Nest JS);
* API .Net Core and
* MS SQL.
* Added Advantage: Git and Azure knowledge.
*Duties and Responsibilities will be discussed in the interview.*
* *
*Closing Date:*
Submissions for this vacancy will close on 3 June 2022, however you will still have the opportunity to submit your CV for this position till 27 June 2022.
*Please Note:*
Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are however recruitment specialists and will keep your details on our database for possible future opportunities.
*PoPI Act:*
Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.
R Market Related
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*Duties*
* *General Office and reception duties*
* Switchboard
* Ensure that guests are welcomed and offered refreshments
* Ensure that the reception area is presentable and neat
* Book accommodation
* Make sure all accommodation have been arranged
* Archive filing
* *Marketing & Branding*
* Place orders for all branded items
* Follow up and order all marketing material
* Ordering business cards and email signatures
* *Debtors – main focus*
* Capture receipts on Pastel
* Contact clients with outstanding balances
* Send out Notification letters to customers with amounts in 60 days +
* Send out customer statements
* Liaise with clients with any queries they might have
* Update Installation Dashboard when required
* Create and file customer files
* Draw Age analysis and update customers on hold and send to technical
* Create and file customer files
* Send out maintenance agreements and debit order authorization forms
* Follow up on clients with outstanding documentation
* Update client information on Pastel when new information is received.
* Filing
* Own Transport
* Must be able to work independently
* Great attention to detail
* Experience in debt collecting / debtors clerk
* This applicant needs to be able to be firm enough to be able to deal with difficult clients in order to ensure that debtors are collected
* Experience in Pastel Partner and MS word (very important)
* Own Transport
* Must be able to work independently
* Great attention to detail
* Experience in debt collecting / debtors clerk
* This applicant needs to be able to be firm enough to be able to deal with difficult clients in order to ensure that debtors are collected
* Experience in Pastel Partner and MS word (very important)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2ODY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192726&xid=1555_26868
2y
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My client, a leading Financial Services company is looking for a qualified CA(SA) to join their team as a Financial Manager. The role is best suited to someone who has knowledge and exposure to sales, distribution and risk management practices. The ideal candidate will be someone who collaborates well, and individual who is able to engage with stakeholders at all levels. Responsibilities: Manage budget processes, ensure they are carried out and co-ordinated within set time framesCompile monthly management reports against financial management performance standardsProduce and present financial data as requiredReview existing debt management processes and implement solutions to increase collection ratesRecognize financial expense and debt trends and utilize findings to support forecasting, budget and recommend remedial actionsEnsure compliance towards internal audit requirements of all statutory accounts and adhere to Group policiesConduct risk management focus on current and emerging risk with financial implicationsDevelop, implement, and maintain company risk policies and review regularly Establish and maintain a high level of credibility and manage strong working relationships with wider Finance communityOptimize and improve financial control environmentImplement efficiencies, standardized tools, practices, and procedures shortening month end process and budget processesConduct performance management and reviews for the teamRequirements: CA(SA)Previous experience within a financial management and risk capacityInsurance experience is advantageousSound knowledge of sales, distribution, and risk management practices
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Job DescriptionJob Overview:The Early Stage Collections Specialist plays a crucial role in proactively contacting customers who are behind on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role involves effective communication and negotiation skills to find mutually agreeable solutions.Key Responsibilities:Customer Contact: Initiate contact with customers who have missed payments through phone calls.Debt Resolution: Work with customers to understand their financial situations and develop customized repayment plans or settlement options.Documentation: Maintain accurate and up-to-date records of all communication and agreements with customers.Compliance: Adhere to all relevant laws, regulations, and company policies governing collections practices, ensuring ethical and legal collection procedures.Customer Relations: Maintain a respectful and empathetic approach when dealing with customers, striving to preserve positive relationships and provide excellent customer service.Payment Processing: Assist customers with making payments, setting up automated payment plans, and processing payments accurately.Negotiation: Negotiate payment terms, settlements, or alternative solutions to facilitate debt recovery.Qualifications:Matric Certificate or equivalentPrevious experience in collections, customer service, or a related field is an advantage.Strong negotiation and interpersonal skills.Excellent verbal and written communication skills.Ability to remain calm and empathetic when dealing with upset or challenging customers.Knowledge of debt collection laws and regulations is a plus.Proficiency in using computer software and database systems for tracking and documenting collection efforts.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDIzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779856&xid=1109_184232
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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Credit Controller, your role is pivotal in maintaining financial stability and ensuring effective cash flow management within our organization. Your primary responsibility will be to oversee and manage all aspects of credit control, ensuring timely collection of outstanding debts and minimizing credit risk exposure.
Responsibilities:
• Collection of outstanding money on the debtors book
• Reconciliation of customer accounts as needed
• Reconciliation of all control accounts
• Preparation of credit and debit notes
• Preparation of journals
• Credit vetting according to company policy
• Follow up on account queries
• Inter branch reconciliations and confirmations
• Import CATS and great plains debit order files
• Daily processing of new and cancelled debit orders
• Daily printing and coding of efts from CATS (Standard bank)
• Phoning and updating customer notes on IT system
• Manage and control the debtors process
Requirements:
• 3 years experience in a credit management position
• Certificate / Diploma in credit management or equivalent experience
• Admin skills
• Basic Understanding of debtors
• Communication skills
• Computer literate
• Knowledge of the national credit acts
• Comply with O.H.S.A.
• Valid Drivers license
Hours: 08:00am to 16:30 / Monday to Friday / Onsite
Salary: Between R16 000 to R18 000 CTC depending on experience with Provident Fund
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202666 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202666
5d
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Litigation Attorney Must have the following requirements; Admitted as an Attorney. 3 - 5 years experience. Own reliable vehicle. Experience in RAF, Debt CollectionFurthermore the candidate needs to be well presented as we represent big clients, be able to work well under pressure and understand the urgency of matters. If you meet the above please send a copy of your cv to silvana@jcgservices.co.za. Please email your cv with all relevant documents and indicate the job title on the subject line.
3d
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* Responsible for leading the collections team, call centre and collections processes to enhance cash flow, maximize collections, minimize bad debt and build relationships with external and internal clients through effective resolution of account queries and efficient collection of payments due to the company.
* Developing and delivering operational quality improvement that results in highly predictable and effective collections.
* Effective management of resources
* Building customer relationships and driving superior service levels
* Leading a data and technology driven approach to collections
* Develop, implement, and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companies guidelines.
QUALIFICATONS and EXPERIENCE
* Minimum of 3-year financial degree
* Post Graduate degree will be advantageous
* Minimum of 5 years experience in collections and credit management, with 3 years experience in supervisory or management role
* Experience working in a medium to large organization
POSITION OUTPUTS
Strategic Input:
* Strong leadership skills with an ability to motivate direct reports
* Setting objectives for the collections team that align with the departments/organisations goals
* Directly accountable for operationalising the strategic company collections and credit management related objectives and will drive performance and execution.
Operational Planning:
* Proven ability plan strategically and set clear operational priorities
* Solid track record of improving processes, solving complex problems and monitoring process for accuracy and effectiveness
* Develop, implement and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companys guidelines.
* Monitor primary control execution and updates as and when required.
Operations and Service Enhancement:
* This position is highly visible and requires a strong leader with the ability to prioritise, plan, and direct the team.
* Build a clear collections operating rhythm designed to deliver results while developing capabilities tied to process management and operating excellence
* Build operational rigor across the collections function, resulting in overall operating plan attainment - standardised work, performance metrics and operating rhythm
* Apply lean thinking to improve processes and identify opportunities for digitisation (Leveraging existing capabilities, Self-Service, robotic process automation, etc.)
* Establish consistent collections processes across multiple systems
* Ability to lead, direct, train and manage team
* Create a center of excellence to ensure collections processes are accretive to positive cash flow
Credit Management and Risk Assessment:
* Drive adherence to policies, processes and procedures
* Set targets and KPIs for collections and drive the achieve these targets.
* Liaise with stakeholders regarding data and required information on ke
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Call Centre Agent Salary: Up to R8 000 per monthOur client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlakes who has experience within the loans or debt collections industry.Minimum requirements:MatricReliable own transportationPrevious Debt Collection or loans industry experience within a call center environmentComputer literate (MS Office and Excel)Strong customer service backgroundAbility to multi-taskStrong interpersonal skillsExcellent communications skillsFully Bilingual in Afrikaans and English (third language will be beneficial)Working Hours: Monday – Friday 8am – 4pmDuties will include but is not limited to:Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrearsEffective communication and negotiation to ensure successful commitments to payFollow- up daily on progress of the PTP’sUpdating and status management of all clients’ accounts on system softwareTaking inbound callsMaking outbound callsGranting loans through the call centerScreening customers for loan approvals#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsa
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Minimum requirements: Provide support to Credit Risk Advisors, and guidance to the credit risk teamImprove customer cash flow and minimize risk by proactively recovering any outstanding debtLiaising Internally and Externally: Clients, Attorneys, Tracing Agents, strategic partnersNQF qualification/diploma or degree will be an advantage3-5 years experience in debt collection or credit control2-3 years experience with Credit InsuranceExperience in a Legal firm will be an advantage Consultant: Mellissa Rambally - Dante Personnel Johannesburg
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An opportunity exists for a Collections Clerk at Eden Gardens Private Hospital reporting to
the Finance Manager. The successful candidate
will be responsible for the maximum collection of amounts overdue from
various funders and patients.
Key Responsibilities
·
Management of
outstanding and unpaid debt and the collection thereof for Medical Aid Claims
and Private Patients Collection of outstanding debt.
·
Ensure that monthly
statement run is completed for all outstanding accounts, i.e., the debtor
(patient) must receive a monthly update in respect of his/her outstanding
balance irrespective of the medical aid liability.
·
Patients are
accurately identified and traced for collection of debt.
·
Ensure that all
medical aid claims are submitted within the regulated time frame in respect
of the Medical Schemes Act and that any rejections are promptly dealt with in
the regulated time frame.
·
Negotiate payment
terms and methods with patients.
·
Making sure that
accounts do not become stale.
·
Hand over accounts to the
private debt collector for collections timeously and in line with the
company’s internal regulations in respect of such accounts.
·
Ensure that payment
arrangements and estate accounts are handed over to the private debt
collector for management timeously and in line with the company’s internal
regulations in respect of such accounts.
·
Accurately record the
collection status and relevant collection notes for each account on SAP.
·
Effectively manage the
outstanding debt to prevent bad debt write-offs, medical aid stale claims,
and prescription of debt.
·
Debtor and Medical Aid
Claim Liaison Communicate with debtor’s medical aid officials by telephone
and/ or written correspondence to attempt to collect urgent payment of
outstanding accounts.
Provide thorough, efficient, and accurate
updates on medical aid payment processes to the debtors.
Minimum Requirements
·
Grade
12 or equivalent NQF Level 4 qualification.
·
2
years’ experience in a similar role in healthcare.
·
Computer
proficient.
·
Closing
date: 02 May 2024
Interested candidates who meet the minimum
requirements are invited to apply by forwarding a comprehensive CV by close
of business on to Email: Recruitment@edengph.co.za:
Tel: 0338154600
Eden Gardens
Private Hospital is an equal opportunity employer, external candidates will
also be considered. Only shortlisted candidates will be contacted, should you
not receive any communication after 2 weeks of closing date kindly consider
your application as unsuccessful.
5d
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We are looking for a talented Analyst Developer to join our team, specializing in the development and maintenance of Collections applications, including SSO (Single Sign-On), KAS (Key Account Servicing), DEB (Debt Management), and CRA (Credit Risk Assessment). The Analyst Developer will play a key role in designing, implementing, and supporting software solutions for efficient collection processes.What you’ll do:Build features and applications that exceed the business specifications and requirements.Analyze existing software applications and align with BAU Support and other functional requirements from business users. (e.g. legislative requirements)Write and test effective interfaces to other applications and services.Troubleshoot, debug, and upgrade software and assist in defect resolution and testing of applications.Create technical documentation and provide technical direction, ensuring software development tasks align with operational goals.Standby responsibilities, as and when required.Your Expertise:5-8 years’ experience in Mainframe Software Development.Prior exposure to applications in Financial Services will be strongly recommended.Exposure to collection systems such as debit orders and stop orders will be to your advantage.Proven record of exceptional work performance.In-depth understanding and knowledge of Cobol and Assembler on the mainframe.In-depth understanding and knowledge of XML and XSD. (MTX).In-depth understanding and knowledge of CA-GEN, and GuardIEn. (SSO, SSS, CRA).Sound Understanding of CA-Gen JAVA proxy classes. (CRA system).Solid knowledge of EJB2, JAVA, and SOAP web services. (CRA system).In-depth understanding and knowledge of the mainframe development environment. (ROSCOE, TSO, Dumpmaster, etc.)A basic understanding of TP monitors (e.g. IMS and CICS) and Data Management Systems (e.g. QSAM, DB2) will be strongly recommended.Strong technical skills. (MQ, SQL, JCL and VSAM).Sound understanding of the Software Development process and methodology in the IT Organisation.A good understanding of financial products, especially long-term insurance products.Other information applicable to the opportunity:Contract PositionLocation: Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODQxNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779029&xid=1108_178414
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DEBTORS CLERKMidrandSalary: R----- - R----- + 50% Medical Aid and Provident fund.Responsible for 200 - 250 accounts (R40m - R50m)Were seeking a passionate and self-motivated DEBTORS CLERK to join our awesome Financeteam to ensure the timeous collection of the bank debtors book in order to optimise cash flow,minimize risk and reduce outstanding debtors book to an acceptable level. Ensuring thecompany policies and procedures are adhered to in respect of handling debtor accounts.QUALITIES WE ARE LOOKING FORThe ideal candidate should possess strong analytical skills, exceptional problem-solving skills, aflair for numbers and be highly organized. We are looking for a mature individual who has agood eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class Debtors Clerk can maximize company profits by efficiently managing its debts.A DAY IN THE LIFE OF A DEBTORS CLERK? Liaise with customers timeously regarding outstanding payment and arrange paymentterms.? Follow up and solve all debtors queries timeously to ensure customers are happy.? Complete the monthly aged analysis and liaise with the Financial Director.? Complete debtors reconciliations and follow up on weekly or monthly payments.? Capture and allocate payments.? Request remittance advice, ensuring the payment allocation is done accurately.? Batch input discounts, rebate and advertising to be processed on accounts.? Put account on credit stop if payment is not received by the 7th of each month and notifythe relevant Sales Representative.? Prepare Final Letter of Demand within 5 days of grace period, if the payment still notreceived.? Remove account from credit stop once payment has been made.? Email or fax a full general ledger if there is a difference on a customers account.? Request copies of the claim forms from customers.? Send claim document to the relevant Sales Representative to ensure stock is picked upand send back to be credited.? Ensure a credit note has been processed correctly and then allocate accordingly.? Do trade references.? Scan credit applications onto the system and update customers details accordingly.? Fax or email invoice, pod, credit note or statement on request.? Ensure all filing and administration is up to date.SKILLS & EXPERIENCE? Ability to reconcile complex debtors accounts.? Excellent analytical and numerical skills.? Attention to detail.? Critical thinker and problem-solving skills.? Team player.? Good time-management skills.? Excellent communication skills, especially over the telephone with the sales team andcustomers.? Ability to affectively plan your day and prioritize your duties.? Able to work under pressure and extended hours if necessary.QUALIFICATIONS &am
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Together with our client, a leading claims administrator in Johannesburg North, we are recruiting for a Medical Credit Controller to assist with Private and medical aid claims.Duties and Responsibilities: Implement credit control procedures for specialist doctors and Allied Professionals in accordance with our credit control/debt collection policyExperience in collecting payments for specialist patient accounts with medical aids, with proficiency in at least four of the following specialties: Surgery, Gynaecology, Paediatrics, Urology, Physiotherapy, General Practice (GP), Physician and Psychiatry.Follow up with medical aids to ensure prompt payment of outstanding claims.Apply any necessary fixes or adjustments to claims.Monitor and follow up on claims related to Prescribed Minimum Benefits (PMB), providing relevant documentation as required.Collect payments directly from patients for accounts where they are liable.Perform daily reconciliation of Electronic Remittance Advice (ERA) and bank statements.Obtain and input manual Remittance Advices (RA)Resolve rejections from medical aids and upfront claim rejectionsSubmit paper claims when electronic submission is not possibleProvide timely responses to inquiries from both medical practices and patientsFollow the handover process once the collection process is completedPerform any additional duties as requested by supervisors and management Qualifications and Experience:Matric / Grade 12Credit Control/debt collection within a medical bureau, performing collections on specialist doctors patient accountsCPT 4 Code experienceTariff code experienceICD 10 Coding experienceValid driver’s license and own vehicle Skills and Competencies:Computer literate in MS Office (Microsoft Excel, Word, and PowerPoint; and Outlook)Articulate with strong communication skills (oral and written)Ability to adapt and learn new skills.Ability to multitask.Cope well under pressure. Remuneration R 15 000.00 – R19 000.00 CTC per month depending on experienceYearly bonus – target based15 Days holiday, with 2 additional holiday days for every 5 years’ service completedTeam building fun day once a yearYearly salary increase based on performance Only candidates who meet all the requirements stipulated in this advert will be considered. If you don’t receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.
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We are seeking to employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader
Basic Function
Drive overall performance and manage International Insurance voice processes.Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines.Produce reports to gauge process performance and lead process meetings / calls.In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Role / Responsibility
Manage teamsEnsure customer satisfaction and productivityMeet targetsMotivate team membersManage complaintsMonitor call transactionsProvide coaching and feedback to team membersAssist new hiresClient Interaction, where requiredEnsure compliance with internal policies and procedures, external regulations and information security standardsCollect and provide data for auditsEffectively management of workload
Competencies & Skills
Knowledge of the function, process and systemsCoaching and Feedback abilityExcellent communication skillsEffective operations managementPrevious experience in a similar environment is preferred
Values & Behaviour
Customer Service OrientationQuality OrientationEmpathy for effective on the job coaching and feedback
Work Experience Requirements
Minimum 12 months experience as TL, Team Manager, Assistant Manager in at an International Call Centre
Education Requirements
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.
Additional Requirements
Open to work US or UK hoursCannot have any criminal recordNo bad debt (accounts in arears/ under debt review)
If you are interested
Please share your CV with James Knoll
James@abcworldwide.com
Send CV along with current salary, expected salary and notice period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzk5NTYwMDk0P3NvdXJjZT1ndW10cmVl&jid=1484496&xid=3799560094
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Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMjcxNjg/c291cmNlPWd1bXRyZWU=&jid=1320671&xid=307327168
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KEY OUTPUTS
Clients Guests and Suppliers
Be on call for any major emergencies and immediately alert the client and Regional Touring ManagerConstantly re-evaluating internal processes, eliminating any re-work to ensure the smooth, effective and efficient functioning of the teamActively work at improving information flow to all key Suppliers via the MOSEnsure all client and/or guest complaints are replied to immediately and follow process of informing Guest Feedback and ensure Regional Manager Touring copied on all relevant correspondenceAssisting consultants in advising clients on all product related queriesActively checking the MOS on filesNegotiate preferential rates with suppliers and specialised terms for group bookingsImplement secondary buying with the groups team to increaseMust be able to do on-site inspections with Clients and assist with traveling groupsHelp prepare and support all operations of traveling filesAssist with compilation of gifting, filing, welcome notesEnsure all country travel restrictions are taken into account in planning and executing of groups travelingAssist in all administration required for adhering to travel restrictions and paperwork are in place and done for each guestEnsure administration Covid 19 protocols are in place for traveling groups
People
Managing a team of groups consultants when the G&I Sales Manager is on leave or travellingHands on management and checking of all files to ensure all quality control measures are in place and the operations of the itinerary pre trip and during trip and post trip go according to operating proceduresEnsure emergency duty reports are submitted each Monday and any issues are followed up and action taken and outcome reported to Regional Manager Touring
Finance
Ensure through strong commercial focus that all files are profitable and that margins remain in line with company guidelines and immediately bring to attention of G&I Sales Manager any errors resulting in loss of margin through consultant or supplier errorMonth end processes and procedures to be complete accurately and timeously complying too the month end time tableSupport and communicate with accounts teams to ensure debtors are collected timeously and inform Regional G&I Sales Manager, Manager Touring and Sales Director/Sales Manager of any potential bad debtBack buy opportunities are created to increase the Margins where possible
KNOWLEDGE REQUIRED
Extensive knowledge of Tourplan, alternatively, another reservations systemIn-depth geographical, logistical and product knowledg...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM1MTIyNDQ4P3NvdXJjZT1ndW10cmVl&jid=1258551&xid=1135122448
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