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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
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VERIFIED
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Company based in Umhlanga Rocks Drive is looking for an administrator.
Hours 8.30-4.30. Matric minimum. Own car essential. Proficient in MS Office programmes. CANVA an advantage.
Email your cv including current or previous salary and notice period.Responsibility:Opening and closing the office.
Responding to emails and queries.
Purchasing goods.
Organizing loans.
Record keeping.
Stock control.
Organizing couriers.
General office admin.
Salary: R10000
7d
Foord Consulting
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Office Manager Century City Cape Town
Our SAAS / technology client in Century City Cape Town is looking for an Office manager with 7 years office management experience and exceptionally experienced with software like Microsoft, Excel, powerpoint, pastel and others. You will be responsible for overseeing the daily operations of our office, ensuring a smooth and efficient work environment. This role involves managing administrative tasks, supporting staff, and coordinating office activities to enhance productivity and maintain a positive office culture.
Salary Negotiable
Min Requirements and Qualifications
• Matric and an Office Administration diploma qualification
• 7 years proven experience as an Office Manager, Administrative Assistant, or similar role.
• Proficiency in office software (e.g., Microsoft Office Suite, Excel, powerpoint, Pastel/SAGE, Google Workspace).
• Familiarity with office management procedures and basic accounting principles.
• Ability to work independently and as part of a team.
Responsibilities
• Office Administration - Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities.
• Coordinate with vendors and service providers for office maintenance and supplies.
• Assist with Service level agreements and contracts
• Assist with all supplier, ordering and deliveries
• Booking of Board and meeting rooms
• PA related duties to Senior Management
• Oversee the office budget and manage expenses effectively.
• Staff Support - Assist in onboarding new employees and organizing training sessions.
• Serve as a point of contact for employees regarding office-related inquiries
• Communication and Coordination - Facilitate communication between departments and ensure information is disseminated effectively.
• Manage the office calendar and schedule meetings and appointments as needed.
• Ensure the office complies with health and safety regulations.
• Implement and maintain office policies and procedures.
Apply online
FROGG Recruitment
Consultant Name: Quinton Wright
13d
FROGG Recruitment SA
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Exciting opportunities exist with COID Support based in Centurion, seeking experienced outbound call centre / administrative agents.You will be handling all the liaison and administrative duties with regards to Injury on Duty cases on behalf of our clients. Documents are sourced from medical service providers and employers. See our website for more information – www.coid.co.zaThe best candidate should:- have 2+ years’ work experience in outbound calls, document collection and data capturing;- have good speaking and writing skills;- handle daily administration assignments- have a good attitude and good work ethics- be computer literate- can maintain good relationships with clients;Salary R5,500 pmOn the job training will be provided.Please send your CV to cv@coid.co.za or reply to this advert and include your CV.Closing date is 3 March 2026.Individuals not contacted within one week after closing date should see their application as unsuccessful.
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