Office Admin

We are looking for a proactive, organised, and well‑spoken Property Leasing Administrative Assistant to strengthen our daily leasing and rental operations. This role is ideal for someone who is confident with rental follow‑ups, comfortable communicating with tenants, and able to keep leasing processes running smoothly from first enquiry to final paperwork.

Core Focus: Rental Follow‑Ups & Financial Coordination

• Track monthly rentals, deposits, and outstanding accounts

• Send reminders, statements, and payment confirmations

• Assist with arrears monitoring and basic reconciliations

• Liaise with the finance team to ensure accurate, up‑to‑date records

• Maintain clear communication with tenants regarding payment status and obligations

Leasing Support & Client Interaction

• Arrange and coordinate viewings for shops and office units

• Provide rental quotations and basic lease information

• Welcome walk‑in clients, answer calls, and record messages

• Respond to tenant enquiries and assist with general issues

• Facilitate communication between tenants and internal teams

Administration & Documentation

• Prepare quotations, lease documents, and supporting paperwork

• Update tenant information, leasing status, and payment records

• Capture and maintain data on property management systems (training provided)

• Assist with renewals, terminations, and tenant changes

Operational Coordination

• Arrange access, inspections, and operational requirements with tenants

• Coordinate cleaners, maintenance teams, and contractors

• Support internal staff with daily leasing and centre operations

• Assist with monthly reports and expense records

Requirements

• Experience in property administration, leasing support, reception, or customer service

• Understanding of rental processes and basic financial concepts

• Strong communication, organisational, and follow‑up skills

• Responsible, detail‑oriented, and able to work independently

• Valid driver’s licence is an advantage (for site viewings)

• PropWorx experience is welcome but not required