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Results for technical customer services in "technical customer services" in Jobs in Western Cape in Western Cape
1
Job Overview The Technical Manager will lead and oversee the Office Automation technical team. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development. The successful candidate will drive operational control, workflow planning, technical standards, and service excellence across the region.Requirements Grade 12 (Matric) qualification.3-4 years’ supervisory or management experience in a technical environment.Proven experience within the Office Automation industry.IT technical experience in an Office Automation environment.Valid driver’s licence.Willing and able to travel.Must reside in or around George, Western Cape.ResponsibilitiesStaff Management & Operations:Lead, supervise, and support Office Automation technicians andtechnical support staff.Maintain strong working knowledge of Office Automation hardware and software.Plan, schedule, and coordinate installations and system set-ups.Structure daily and weekly workflows and allocate resources effectively.Monitor logged calls and technician reports to ensure SLA timeframes are met.Track technician performance through KPIs and productivity reporting.Set clear performance targets and provide coaching and ongoing development.Identify skills gaps and coordinate technical training.Prepare daily, weekly, and monthly technical performance reports.Manage and control technical spares, stock levels, and stores organisation.Produce monthly and annual spares usage reports.Oversee and inspect the technical vehicle fleet for maintenance and compliance.Develop and manage standby rosters for after-hours support coverage.Report operational performance and metrics to the Operations Manager.Customer Service & Quality Assurance:Ensure high service and installation quality standards are maintained.Engage with customers to confirm satisfaction with services delivered.Investigate and resolve customer complaints and technical escalations.Manage escalations through to resolution within agreed timelines.Recommend system improvements or replacements where required.Promote consistent customer service standards across the technical team.Coordinate customer training following installations where necessary.Monitor and report on customer satisfaction indicators.Ensure accurate completion and maintenance of job cards and technicaldocumentation.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for
https://www.executiveplacements.com/Jobs/T/Technical-Manager-Office-Automation-George-1264872-Job-Search-02-23-2026-09-49-34-AM.asp?sid=gumtree
3d
Executive Placements
We are
seeking a Night Shift Customer Support Representative to join
our support team. The ideal candidate will be passionate about technology,
problem-solving, and delivering exceptional customer experiences.
You will
handle customer queries via WhatsApp, email, and phone, assist with technical
troubleshooting, and ensure smooth communication between clients,
technicians, and the operations team.
Key Responsibilities
Customer Support
Respond to customer inquiries
via WhatsApp, email, and phone professionally and promptly.Handle complaints, feedback,
and requests with empathy and efficiency.Follow up with customers
after installations, recoveries, and service calls.Maintain accurate records of
customer interactions and updates.
Technical Assistance
Assist clients with basic
troubleshooting of security devices and mobile app connectivity.Log and escalate complex
technical issues to the technical team for resolution.Work with technicians to
ensure timely installation, replacement, or recovery updates.Monitor system alerts and
ensure quick responses to offline or malfunctioning units.
Coordination & Reporting
Record all customer tickets,
recovery updates, and complaints in the CRM system.Prepare short daily/weekly
reports on service quality and customer satisfaction.Collaborate with sales and
finance teams to resolve client-related issues.
Requirements
Education & Experience
Diploma or degree in Customer Service, Computer Systems, or related field (advantageous).Minimum of 1 year
experience in customer service, preferably in a tech or tracking
environment.Familiarity with GPS
tracking systems, mobile apps, or IoT devices is an added bonus.Must be south African
citizen and must reside in cape town close to bellville
Skills
Strong verbal and written
communication skills.Excellent troubleshooting
and problem-solving abilities.Knowledge of CRM systems and
ticketing tools.Proficiency in Microsoft
Office (Excel, Word, Outlook).Ability to work under
pressure and multitask effectively.
Attributes
Tech-savvy with a
customer-first mindset.Patient, professional, and
calm even in stressful situations.Team player who collaborates
well across departments.Highly organized and
detail-oriented.
Working Hours:
NIGHT SHIFT
Salary:
Negotiable based on experience
Location:
Trekit365
Head Office, Cape Town
To apply
send CV to jobs@trekit365.co.za,NO CALLS, subject put "Customer service application"
1d
Bellville1
Purpose of the Role: To service, maintain, and repair high-pressure cleaning equipment, ensuring reliable performance, excellent customer support, and timely on-site service delivery.Responsibilities include but are not limited to:Perform repairs, maintenance, and servicing of high-pressure cleaning equipmentDiagnose and troubleshoot technical issues to ensure minimal downtimeProvide excellent customer service and technical support to clientsManage inventory of spare parts and maintain accurate service recordsCriteria:Matric or similar certificationA proven track-record in a similar technical role (water purification, solar, compressor repair industry)Technical aptitude or experience with equipment repairsHighly motivated with a hands-on, can-do attitudeCustomer service-oriented with strong interpersonal skillsFluency in English and AfrikaansExcellent problem-solving and time-management skillsValid drivers license and willingness to travel for on-site service callsReliable, sincere, and approachable personalityReside in or near Cape Towns Northern Suburbs ONLY CANDIDATES RESIDING IN OR NEAR CAPE TOWNS NORTHERN SUBURBS WILL BE CONSIDERED FOR THIS ROLE
https://www.jobplacements.com/Jobs/T/Technician-Junior-HP-Cleaning-Equipment-1252723-Job-Search-02-22-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous)KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industry
https://www.jobplacements.com/Jobs/E/Electrician-1266321-Job-Search-02-26-2026-04-01-58-AM.asp?sid=gumtree
6h
Job Placements
1
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What Youâ??ll DoProactively contact customers, promote product lines, market specials, and support external sales visitsGrow the Diesel Pump Room customer base and assist in sourcing new products and suppliersPrepare quotations, process invoices, manage COD accounts, and track backordersAssist customers with diesel parts selection and provide accurate technical guidanceMaintain customer relationships through prompt communication on deliveries, logistics, claims, and supply issuesHandle returns, manage credits, and escalate account concerns when neededMaintain accurate customer information, track lost sales, and assist with stock counts and trade eventsEnsure a professional, organised workstation and uphold high service standardsWhat Youâ??ll BringMatric (essential)Strong technical knowledge of Diesel Fuel Injection systemsTrade Test / Diesel Fuel Injection Certification (advantageous)Experience in internal sales or technical salesExcellent communication and customer service skillsAbility to multitask, work accurately, and remain organised in a fast-paced environmentA proactive and reliable attitudeTo Apply
https://www.jobplacements.com/Jobs/I/Internal-Sales-Counter-Sales-1242324-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
3d
Job Placements
1
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Provide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Strive for first time resolution of support tickets to improve customer experience and reduce repeat escalations. Act as an escalation point for frontline support teams, offering guidance and expertise. Collaborate with internal teams to identify, escalate, and resolve systemic issues. Document troubleshooting steps, solutions, and best practices for internal knowledge sharing.Contribute to process improvements that enhance support efficiency and service delivery. Fault Diagnosis and Troubleshooting. Remote support via Any Desk to customers. Ticket Management and Escalation. Customer Interaction and Communication. Call Handling and Triage.Timely Client Feedback. Communicate directly with VIP clients via WhatsApp, providing timely updates, personalized support, and proactive notifications for known issues. Identify recurring issues and l
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1250815-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
6h
Executive Placements
1
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â?? Responsibilities include:Planning and organising workshop workloadScheduling and overseeing equipment maintenanceOrdering spares and componentsAssisting with technical designs and custom buildsProviding exceptional customer service and technical supportEfficient management of workshop operations and partsProduct knowledge and client engagementInventory and financial controlLoss prevention and housekeepingMarketing of servicesTeam leadership and SHEQ complianceBuilding long-term customer relationships ð??? Minimum Requirements:National Diploma (Sales & Marketing) and/or qualified ArtisanMinimum 2 years supervisory experienceStrong management and problem-solving skills
https://www.jobplacements.com/Jobs/E/Engineering-Workshop-Supervisor-1195107-Job-Search-06-17-2025-10-02-46-AM.asp?sid=gumtree
8mo
Job Placements
1
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Minimum requirements: Technical qualification or trade certificate in HVAC / RefrigerationMinimum 4years experience in servicing, installation, and repair of HVAC systemsValid drivers licenseKnowledge of electrical systems, mechanical systems, and refrigerant handlingAbility to work independently and in a teamStrong fault-finding and diagnostic skillsAbility to read technical drawings, wiring diagrams, and manualsProficient in installation and maintenance of both small and large-scale HVAC systemsGood communication and customer service skillsConsultant: Michelle Du Toit - Dante Personnel East Rand
https://www.jobplacements.com/Jobs/H/HVAC-Technician-CPT-1266021-Job-Search-02-25-2026-04-34-25-AM.asp?sid=gumtree
16h
Job Placements
1
REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1263858-Job-Search-02-18-2026-10-25-15-AM.asp?sid=gumtree
7d
Job Placements
1
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Key ResponsibilitiesTechnical Support:Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs.Maintenance Planning & Support:Coordinate and execute planned preventative maintenance to reduce system downtime and extend asset life. Work closely with teams to ensure adherence to maintenance schedules and effective use of resources.Compliance:Enforce adherence to safety standards, maintenance documentation protocols, and regulatory requirements. Participate in internal audits and ensure HSE standards are maintained.Customer Service:Act as a point of contact for technical escalations. Resolve internal and external queries professionally and within agreed timelines. Contribute to a positive client experience by maintaining high service quality.Candidate ProfileMinimum Qualifications:3 Phase Installation ElectricianWiremans LicenseAdvantageous:Electrical Engineering Diploma or equivalent technical trainingExperience Required:3 to 5 years of hands-on experience in fault finding, solar installations, and system integrationKey CompetenciesTechnical:Proficient in system diagnostics and troubleshootingFamiliarity with SAP, ERP systems, and job-specific platformsUnderstanding of ISO-aligned maintenance practicesKnowledge of production, engineering, and solar operational processesBehavioral:Proactive and solutions-orientedStrong analytical and problem-solving abilitiesFlexible and resilient under pressureExcellent planning, organization, and communication skillsCustomer-focused with a commitment to quality service deliveryCapable of building strong cross-functional relationships
https://www.jobplacements.com/Jobs/O/OM-Support-Technician-1199387-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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THREE PHASE INSTALLATION ELECTRICIAN MONTAGUE GARDENS (CPT) ONLY APPLY IF YOU HAVE A 3 PHASE WIREMANS LICENSE We are constantly growing and looking to expand or supplement our country wide engineering team. We are looking for the right individual to help us with PV and backup onsite projects, technical support work and after care to our large customer service in the power, alternative and backup energy marketplace. Preferred Qualifications Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations. Previous OH&S safety training 3 Phase Wiremans License is a must Duties & Responsibilities Liaise with Technical Support Manager to review project plans and drawings and ensure that the project is build according to design. Work with engineer team to source any problem or fault finding of an existing installation. Revert back to the technical support manager of fault findings and solutions Set up solar monitoring system, Maintain high levels of quality assurance and quality control with an emphasis on safety, diagnose and troubleshoot system malfunctions and operational issues.Communicate with customers in a professional, considerate, and respectful manner, answering all questions and concerns to the best of your ability. Please send you CV to: admin@gridtieprojects.co.zaPlease indicate your salary requirements with your application.
2d
1
Employer DescriptionThis is a company that manufacture and supply rubber products to various industriesJob DescriptionYour responsibilities will be the following:Proactively identify, contact, and acquire new clients through cold calling, networking, and visiting potential customers in a designated, often large, geographical area.Maintain and nurture relationships with existing clients to encourage repeat business and ensure high customer satisfaction.Present, promote, and sell products or services using solid arguments to existing and prospective customers, including performing product demonstrations and negotiating contracts.Meet or exceed monthly, quarterly, and annual sales targets and Key Performance Indicators (KPIs) set by management.Maintain accurate, up-to-date documentation on sales activities, CRM updates, call cycles, and expense reports.Monitor competitor activity, analyse market trends, and provide feedback on product performance and marketing opportunities.https://www.jobplacements.com/Jobs/C/CTS-17953-Technical-Sales-Rep-Rubber-Products-Cape-1265825-Job-Search-2-25-2026-3-11-37-AM.asp?sid=gumtree
16h
Job Placements
1
REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1264279-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
6d
Job Placements
1
Purpose of the RoleA Field Service Engineer in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. At a senior or team lead level, this extends to guiding and coordinating a team of field engineers to deliver consistent, high-quality service across multiple sites. Overall, the role requires a combination of advanced technical expertise, strong problem-solving skills, excellent communication abilities, and leadership to provide top-notch IT support while mentoring team members and optimizing field operations.Key Responsibilities Hardware and Software InstallationInstall, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.Install and update software applications and operating systems.Oversee team installations for complex projects, ensuring adherence to standards and timelines.Troubleshooting and SupportDiagnose and resolve hardware and software issues.Identify and address technical problems that customers or end-users encounter and provide solutions.Provide technical support to customers on-site.Respond to service requests, answer technical questions, and assist users in resolving IT-related problems.Act as an escalation point for complex issues escalated from junior team members.Network SupportSet up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimize network performance.Lead network deployment projects and guide team members in advanced troubleshooting.DocumentationCreate and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).Maintain accurate documentation with regards to site and network credentials.Ensure team compliance with documentation standards and conduct periodic reviews.Collaboration and LeadershipWork closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.Lead and mentor a team of field service engineers and technicians: assign tasks, coordinate schedules, monitor performance, provide technical guidance, and conduct on-the-job training.Manage daily field service operations, prioritize ticket queues, allocate resources, and ensure timely resolution of service requests.Facilitate team meetings, track prog
https://www.executiveplacements.com/Jobs/T/Team-Lead-Senior-Field-Services-TechnicianTelecomm-1264379-Job-Search-02-20-2026-03-00-19-AM.asp?sid=gumtree
6d
Executive Placements
1
Title: Regional Technical Support SpecialistArea: Cape Town (incl. WC Region)Industry: Capital Equipment (Sales & Rental-Hire)Ref No.: TRG 2342Salary: Market related TBC (avail/neg)Start Date: ASAPType: Permanent An experienced REGIONAL TECHNICAL SUPPORT SPECIALIST is required for permanent employment based in Cape Town (Western Cape region).To be the technical specialist for all types of machines and equipment across all machine types and brands in a designated region.To provide specialist technical mentorship, support, and assistance to customers, field service technicians and workshop staff in the region.To identify technical shortfalls in resource capability and report on these shortfalls to the operational management.To ensure that the quality of the machines, the work done by the technicians, and the processes followed are in line with company standards.To provide mentorship and practical experience to any apprentice allocated to the tech, and to keep record of all tasks completed required by the apprentice training program.Reports to the RGM with a dotted line to National Technical ManagerNot assigned to do PDIs, breakdowns, or service and maintenance tasks DUTIES & RESPONSIBILITIES: Regional, on-site supportTravel to sites within the region to support technicians with troubleshootingTravel to sites within the region to support customers & technicians with repair and quality assessmentsTravels to sites within the region to assist the local technician with difficult and challenging repairs on rental and customer units where necessary Training and developmentEstablish & maintain a safe work environmentTransfer product knowledge and technical skills to the regional techniciansMentor technicians in resolving complicated faultsMentor technicians and cultivate positive attitudes to excel in the quality of their workmanshipCreate an environment in the region where the technicians are constantly learning and sharing their learnings and methodologiesCompare the quality of work of each technician to the standard and report on the failing technicians for management to interveneVerify the quality of PDIs and paperwork submitted by the technicians, and provide mentorship where the standard is not maintainedIdentity technicians that are motivated to grow and learn, and report to the RGM and NTMIdentify techn
https://www.executiveplacements.com/Jobs/R/Regional-Technical-Support-Specialist-1195947-Job-Search-6-19-2025-1-25-34-PM.asp?sid=gumtree
8mo
Executive Placements
1
REQUIREMENTSMatric, or relevant qualificationProven experience in outbound sales, ideally within the sheet timber supplies, machinery or manufacturing industriesValid driverâ??s license and own reliable vehicle (essential)Strong technical knowledge of wood types, applications and processingExcellent communication, negotiation and presentation skillsSelf-motivated, target-driven and able to work independentlyWillingness to travel extensivelyBackground in Industrial Sales, Wood Technology, Manufacturing or related fieldsKnowledge of the footwear manufacturing process and machinery is an advantage DUTIESDevelop and maintain strong relationships with customers in the footwear, furniture and timber-related sectorsAchieve agreed sales targetsPromote and sell sheet timber suppliesIdentify new business opportunities and grow the companyâ??s customer baseConduct regular site and customer visitsProvide technical advice and product recommendations based on customer needsPrepare quotations, follow up on leads and negotiate sales termsStay informed on market trends, competitor activity and product developmentsWork closely with internal teams to ensure customer satisfaction and efficient service delivery Salary negotiable dependent on experience, excluding bonuses Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Â
https://www.jobplacements.com/Jobs/S/Sales-Representative--Timber-Sector-1259719-Job-Search-02-05-2026-10-34-15-AM.asp?sid=gumtree
2d
Job Placements
1
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KEY PERFORMANCE AREASBusiness DevelopmentMaintain the companys brand reputation and ethos in a professional manner at all times.Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities.Present and sell company products and services to existing and potential clients.Follow up on new leads and referrals generated through field activities.Provide product demonstrations to both new and existing clients.Identify and develop new business opportunities within existing accounts (upselling).Achieve agreed-upon sales targets.Customer Relationship ManagementComplete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers).Provide prompt and professional service and assistance at all times.Assist with customer deliveries when required due to unforeseen circumstances.Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups.Perform technical installations, repairs and maintenance of equipment when required.Apply the companys consultative sales approach by using hands-on service to enhance overall customer value.Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training.Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager.Assist in providing the Sales Manager with relevant service report data.Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies.Use prescribed templates where applicable.Meet all set and required deadlines.Administration ServicesSupport the Debtors Department by following up on outstanding p
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264631-Job-Search-02-20-2026-04-37-39-AM.asp?sid=gumtree
6d
Job Placements
1
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Have you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have the perfect opportunity.We are looking for enthusiastic individuals to join our dynamic and expanding Technical IT Services Division. You’ll become part of our new Cape Town based Technical Support Team, working with Service Desk engineers and consultants, supporting our customers, providing a first-class service, gaining vital knowledge, skills, and experience along the way.Responsibilities:The extent of your duties will include but are not limited to:Provide remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st Line Engineers.Take ownership of customer issues to resolution providing technical support via telephone, email, and remote access.Provide in depth troubleshooting and resolution for hardware, software and network problems.Manage user accounts, Active Directory configuration and maintenance of IT systems and applications.Provide in depth understanding of products such as Intune, SharePoint and Microsoft 365Prioritise and manage several open tickets at one time, monitoring responses and any upcoming SLA eventsFollow up with clients to ensure their IT systems are fully functional after troubleshootingEnsuring customer processes and documentation are kept up to dateExperience / skills required: Proven experience as a 1st or 2nd line engineer or similar roleExperience working in an IT support environment on a service deskExcellent verbal & written EnglishRobust influencing and interpersonal skills with the ability to communicate at all levelsAbility to prioritise and handle multiple activities at any given timeHighly organised with excellent time management skills and attention to detailDesire to learn new products and technologiesCan-do attitudeIn depth knowledge of Microsoft Desktop Operating SystemsMicrosoft 365 / SharePoint / Intune Administration experienceServer Administrative Tools (Active Directory, Group Policy)Firewalls & SwitchesNetwork DevicesNetworking & VPN SystemsVirtualisation Technologies (VMWare / HyperV)Beneficial experience / skills: Microsoft Azure (Entra ID, Azure Virtual Desktop)Veeam BackupRemote Desktop TechnologiesMAC Operating SystemsThe following certifications would be beneficial:A diploma or degree in Information Technology, C
https://www.executiveplacements.com/Jobs/A/2nd-Line-Suppoort-Engineer-1265418-Job-Search-02-24-2026-03-00-29-AM.asp?sid=gumtree
2d
Executive Placements
1
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Position Summary and Primary ObjectivesThe Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.The Junior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; via telephone, email or remote support.Main Duties / Key AccountabilitiesAssist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.The position responsibility requires independent analyses, communication and problem solving.Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system.Works with vendor support contacts to resolve technical problems.Ensure Desktop computers interconnect seamlessly with diverse systems.Work with procurement staff to purchase hardware and software.Other Duties as required.Requirements:Qualifying Experience1-2 years experience with Windows 10, Windows 7/8 and MS Office 2003-2016.Experience supporting MacOSConfiguring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.Experience installing/uninstalling software, patches, updates on Desktops and Laptops.Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.Knowledge regarding, routers (logging into a router. basic configuration)Knowledge of anti-virus and virus removal.Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.Customer Service experience. Education and TrainingGrade 12A+N+MCITP/MCTS/MCSAOther IT related certifications may be presentedPersonal Attributes and Skills Required Ability to work without supervision.Good communication skillsShow Initiative.Ability to multi task.Good at problem solving.Customer Service / Customer relations.Ability to work in a team and support team members.Rise to the occasion when presented.Own car and valid drive
https://www.jobplacements.com/Jobs/J/Junior-Technical-Specialist-1265903-Job-Search-02-25-2026-04-00-43-AM.asp?sid=gumtree
16h
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