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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Results for matric work in "matric work" in Jobs in Western Cape in Western Cape
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Responsibilities:Operate the coiler.First line quality control.Stand by grinder and assembler.Requirements: Matric certificate.Prepared to work overtime and on weekends.Willing to work shifts.Reliable transport.Must be prepared for labour intensive work.Numeracy skills.Forklift licence.Grinder and assembly experience is beneficial.Must have good communication skills in English and Afrikaans.
https://www.jobplacements.com/Jobs/C/Coiler-Operator-1184564-Job-Search-06-19-2025-00-00-00-AM.asp?sid=gumtree
8mo
Job Placements
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Purpose of the position:To provide friendly and speedy customer services ensuring that cash sales and EFT transactions are completed accurately and efficiently.Preferred Requirements:Matric (Basic Maths)1-year Retail Cashier experienceExcellent communication skillsComputer Literacy (Word & Excel)Ability to work under pressureKnowledgeCustomer ServicesCustomer ComplaintsProduct & Pricing knowledgeCustomer refunds & exchanges (Manager Authorization)General HousekeepingGeneral Administration
https://www.jobplacements.com/Jobs/S/Shop-Assistant-Cashier-1266723-Job-Search-2-27-2026-6-48-50-AM.asp?sid=gumtree
5d
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REQUIREMENTS Matric, or relevant qualifications1 2 years experience in Internal Sales Essential to have worked in Stainless Steel or with Aluminium productsExperience in Syspro or PastelComputer proficiency in MS Office Word, Excel, OutlookExcellent written and verbal communication skills in English and AfrikaansAbility to negotiateAbility to work under pressure and meet deadlines, while maintaining exemplary customer serviceAbility to work independently to carry out assignments to completion within instructed parameters given, prescribed routines, and standard accepted practices DUTIES Preparing quotations and following up on quotationsUpdating the price MatrixMonitoring stockManaging customer complaintsPerforming general admin duties as requiredReceiving and managing incoming sales calls and queriesConducting cold calling to establish new businessLiaising with customers and external sales reps regarding deliveries and lead timesBeing involved in order planning and following up on delivery datesBeing available to carry out stock takes Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/S/Steel-Industry-Internal-Sales-Executive-1194734-Job-Search-06-13-2025-10-34-01-AM.asp?sid=gumtree
9mo
Job Placements
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A reliable Technical Services Provider is seeking a Billing Administrator with basic working knowledge of financial and accounting concepts to join their team. You will be responsible for the reconciliation of accounts and preparing account statements. You will also need to pick up and identify mistakes on accounts and bills and correct them. Requirements:National Senior Certificate/ MatricFully Bilingual in both English and AfrikaansWorking knowledge of Billing System software (Infosoft/SAGE X3/ICE)Computer Literacy with working knowledge of Microsoft ExcelWillingness to work overtime as requiredOwn vehicle with valid Driverâ??s License Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/B/Billing-Administrator-1230117-Job-Search-03-02-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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This person will provide a welcoming front-of-house service while supporting the efficient day-to-day administrative and office operations of the business.This role offers exposure to a tax and deceased estates environment, requiring a high level of professionalism, discretion, and organisational ability. The successful candidate will play a key role in ensuring smooth office operations and a positive client experience. Minimum Qualifications & ExperienceMatric / Grade 122 - 3 yearsâ?? experience in a receptionist / office administration role in tax or legal sector.Office Administration or Business Administration qualification (advantageous)Proficient in Ms Office (Word, Excel, Outlook, PowerPoint)Key ResponsibilitiesFront-desk and reception management.Professional handling of calls, visitors, and correspondence.Office administration and document management.Client liaison and support.Office coordination and supplier liaison.General administrative and operational support.Key Performance Indicators (KPIs)Professional client and visitor experience.Accuracy and timeliness of administrative work.Effective call and correspondence management.Compliance with internal procedures and confidentiality.Reliability and contribution to office efficiency.Probation Review Criteria (First 3 Months)Understanding of company structure and reporting lines.Professional conduct and client service.Administrative accuracy and organisation.Ability to work independently and manage priorities.Team integration and communication.Confidentiality & EthicsThe Receptionist / Office Administrator is required to maintain strict confidentiality regarding all client, estate, and company information in accordance with company policy and applicable legislation, including POPIA. To Apply:Please send your detailed CV, motivational letter, recent head-and-shoulders photo, proof of Matric & Tertiary qualifications.Should you not hear back from us within 2 weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/R/Receptionist-Office-Administrator-1259855-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
7d
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This role supports the Product Support team and technicians by ensuring best management practices are followed.Key responsibilities include:Meeting performance criteriaAchieving service delivery objectives.Following procedures and promoting a customer-focused service.Implementing and maintaining actions aligned with the companys strategic vision.Schedule, plan, and communicate the technicians service activity to relevant staff member(s) and customers.Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech.Following up on all WIP jobs in progress, dailyFollow up daily on all work-in-progress (WIP) jobs.Handle customer calls, complaints, and queries, ensuring they are addressed and communicated back to customers.Plan and arrange for machines to be brought to the workshop, assign technicians, and oversee the process until the machine is delivered.Coordinate with internal customers, as well as the New and Used Sales and Rental departments.Compile a monthly sustainability report.Invoice completed jobs within three working days, ensuring jobs are opened and closed according to company standards, with accuracy and timeliness.Submitting of tax invoices and job cards to customers for chargeable & maintenance workPreparing quotations, submitting, following up with the customers, and submitting to Product Support to follow up on order numbers.Must-have requirements:Grade 12 / Matric + 3 years relevant experience.A National Diploma in Business Management is an advantage.Advanced/expert computer literacy in MS Outlook, Word, and Excel.Minimum of 3 years working experience working closely with technicians within the automotive industry or material handling or logistics industry or similar.Maintaining and updating information on the database.Excellent communication skills.
https://www.jobplacements.com/Jobs/C/Controller-1267018-Job-Search-2-28-2026-8-48-31-AM.asp?sid=gumtree
4d
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