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Results for front of house in "front of house" in Jobs in Western Cape in Western Cape
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FRONT OF HOUSE MANAGER – MUGG & BEAN TOKAIWe're a well-loved, high-volume Mugg & Bean franchise in Tokai, and we're looking for a passionate and experienced Front of House Manager to lead our team and deliver the warm, memorable guest experience our brand is known for.ABOUT THE ROLEAs FOH Manager, you'll be the heartbeat of our floor — overseeing daily operations, leading and motivating a team of waitrons, maintaining Mugg & Bean's brand standards, and ensuring every guest leaves happy.WHAT WE'RE LOOKING FOR• Minimum 2 years' experience as a restaurant manager or senior FOH supervisor• Experience in a franchise or branded restaurant environment is advantageous• Strong leadership skills with the ability to coach and inspire a team• Excellent guest relations and complaint-handling ability• Solid understanding of stock control, cash-up procedures, and admin• Reliable, honest, and professional with a can-do attitude• Minimum 2 contactable references from previous employers• Must reside in the Southern Suburbs (Tokai and surrounds preferred)WHAT WE OFFER• Competitive salary (market-related, based on experience)• A supportive team environment• The stability of working within an established, nationally recognised brandHOW TO APPLYPlease respond to this ad and attach your CV (PDF or Word format). Only applicants who attach a CV will be considered. Shortlisted candidates will be contacted for an interview — if you have not heard from us within 2 weeks, please consider your application unsuccessful on this occasion.We look forward to meeting you! ☕
1d
VERIFIED
1
We are seeking a highly motivated and experienced Front of House (FOH) Manager to oversee the daily operations of our restaurant and tasting room. The ideal candidate will be passionate about hospitality, wine, and food service, with a strong focus on delivering exceptional guest experiences. You will be responsible for managing FOH operations, supervising staff, and ensuring the highest standards of customer service, safety, and compliance.Key Responsibilities:Operational Management: Coordinate daily FOH operations, ensuring smooth service flow and adherence to quality standards.Customer Service: Deliver superior service, manage guest experiences, respond efficiently to customer complaints, and maximize customer satisfaction.Staff Management: Supervise and schedule shifts, conduct performance appraisals, train staff on customer service best practices, and motivate the team to perform at their best, especially during peak hours.Financial Management: Assist with financial reporting duties, including expense reports, budget management, and inventory control.Compliance: Ensure compliance with health, sanitation, and safety regulations, and manage food safety protocols.Guest Engagement: Promote wine sales, manage reservations, host guests, and upsell pairings and wine farm activities.Event Coordination: Oversee organising functions and events, coordinating with relevant departments for stock and operational requirements.Continuous Improvement: Regularly review FOH operations and staff performance to identify opportunities for improvement and implement necessary changes.Qualifications and Skills:Experience: Minimum of 3-5 years in a supervisory or management role in the hospitality industry, particularly in a high-volume restaurant or tasting room environment.Education: Matric certificate requiredSkills: Strong leadership, communication, and interpersonal skills; good customer service; attention to detail; financial acumen including budgeting and cost management; knowledge of food safety and inventory management; proficiency in restaurant management software (e.g., POS systems, OpenTable, DinePlan).Additional Requirements: Must be able to work flexible hours, including evenings, weekends, and holidays; ability to multitask and remain calm in stressful situations; strong problem-solving skills; passion for wine and food.Benefits:Competitive salary based on experienceOpportunities for growth and development within the companyTraining and support in a dynamic and professional environment
https://www.jobplacements.com/Jobs/F/FRONT-OF-HOUSE-MANAGER-1271259-Job-Search-03-12-2026-07-00-15-AM.asp?sid=gumtree
12d
Job Placements
1
Minimum Requirements- Minimum 2 years guest relations or front-of-house experience in a 4- or 5-star hotel environment- Diploma or certificate in Hospitality Management advantageous- Strong knowledge of guest service, VIP hosting and complaint handling- Proficiency in Opera PMS and Microsoft Office- Excellent interpersonal and communication skills with a guest-centric approach- Well-presented, professional and confident in interacting with high-profile guests- Strong organisational and problem-solving skills- Ability to work flexible hours, including evenings, weekends and public holidays- South African citizen with a valid IDKey Responsibilities- Act as the main point of contact for guests, ensuring a seamless and personalised arrival-to-departure experience- Anticipate guest needs and provide personalised assistance, recommendations and solutions- Handle guest queries, feedback and complaints with professionalism, ensuring effective service recovery- Coordinate special requests, celebrations and VIP arrangements in collaboration with relevant departments- Maintain excellent knowledge of Cape Town attractions, dining and cultural experiences to enhance guest stays- Work closely with Front Office, Concierge and F&B teams to deliver exceptional service across all touchpoints- Maintain accurate guest profiles and preferences to elevate repeat guest experiences- Uphold hotel standards, brand values and service excellence in every interactionKey Skills- Genuine passion for guest service and hospitality- Strong interpersonal and communication skills- A
https://www.jobplacements.com/Jobs/G/Guest-Experience-HostGuest-Relations-Agent-1224614-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
1
Job Profile Assistant Lodge ManagerReports To: General Manager / Lodge ManagerLocation: Garden Lodge / Forest Lodge / Villas (as required)Department: Operations / Front of HouseWorking Hours:Early Shift: 06h30 16h30Late Shift: 12h00 22h00Hours may vary according to operational requirements. Role SummaryThe Assistant Lodge Manager supports the General Manager and Lodge Manager in overseeing the daily operations of the lodge to ensure smooth and efficient functioning of all departments.The primary focus of this role is delivering and maintaining an exceptional guest experience, ensuring every guest receives personalized, attentive service that exceeds expectations and reflects the luxury standards of Grootbos.The Assistant Lodge Manager plays a key leadership role in coordinating lodge operations, supporting staff development, maintaining operational standards, and ensuring that every guest interaction contributes to memorable and meaningful experiences. Key ResponsibilitiesGuest Experience· Ensure exceptional guest service and satisfaction at all times.· Personally welcome arriving guests and engage with guests daily.· Ensure all guest requests and special arrangements are fulfilled efficiently.· Manage guest feedback and resolve complaints promptly and professionally.· Build strong guest relationships to encourage repeat visits. Operations Management· Oversee the daily operations of the lodge to ensure seamless service delivery.· Coordinate activities between departments, including housekeeping, maintenance, food & beverage, and guiding teams.· Ensure lodge facilities, guest areas, and public spaces meet 5-star standards at all times.· Monitor inventory and support procurement processes. Staff Leadership & Development· Provide mentorship and guidance to Front-of-House staff.· Conduct performance reviews and ongoing staff training.· Foster a professional, respectful, and motivated working environment. · Support HR processes, including staff development and discipline where required. Food & Beverage Oversight· Ensure consistent service standards during breakfast, lunch, and dinner.· Monitor food quality, presentation, and guest dietary requirements.· Conduct daily service briefings and debriefings. Quality & Compliance· Conduct daily lodge inspections to maintain luxury standards.· Implement and maintain Standard Operating Procedures (SOPs).· Support sustainability and eco-friendly practices in operations. Strategic Contribution· Contribute to continuous improvement of lodge operations.· Imp
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1273511-Job-Search-03-19-2026-10-07-55-AM.asp?sid=gumtree
4d
Job Placements
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Key ResponsibilitiesSupport the day-to-day management of all food and beverage operationsOversee front of house service to ensure exceptional guest experiencesSupervise and guide food and beverage team members on shiftMaintain high service standards and ensure consistency across outletsAssist with staff scheduling, training and performance managementMonitor guest satisfaction and resolve any service-related concerns promptlyAssist with stock control, stock takes and ordering processesSupport kitchen with basic costing and cost control measuresEnsure compliance with health, safety and hygiene standardsWork closely with senior management to improve operational efficiencyMinimum RequirementsPrevious experience in a food and beverage supervisory or junior management roleStrong front of house operational experienceSolid understanding of restaurant and bar service standardsExposure to stock control and basic costing processesExcellent communication and leadership skillsAbility to work shifts, weekends and public holidaysA hands-on approach with strong attention to detailKey SkillsGuest-centric mindsetTeam leadership and staff motivationStrong organisational abilityProblem-solving and decision-makingAttention to detail and service excellenceAbility to perform in a fast-paced hospitality environmentPackageAccommodation providedMarket-related salaryOpportunity to grow within a unique hospitality destinationIf you are passionate about hospitality, enjoy
https://www.jobplacements.com/Jobs/J/Jnr-FB-Manager-1274441-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
5
Hirepro Hospitality Training Centre - Waiter Training
Customer Service & Front of House management
New Course starts soon
Course 1 : Introduction to Professional Waiter training
R1500 per enrollment
Course 2: Waiter Advance Course - Customer Care & Front Of House Management
Culinary Course
Restaurant Management and Operations
Health and Safety
Please send direct 079 751 2227 whatsup to. Principal Antoni
Add your Name and Surname and contact number
What course you would like to attend
N.B: No phone calls
15d
VERIFIED
1
Hoseki Restaurant is looking for a Restaurant Supervisor to support daily operations, ensure excellent service, and lead a professional front-of-house team while maintaining high standards of guest experience and operational efficiency.Main Responsibilities:• Supporting the Restaurant Manager Team with the daily operations of the restaurant;• Being present on the restaurant floor to assist with service flow, guest interaction and responding to guest needs;• Assisting with the training and development of restaurant staff in line with the restaurant’s service standards and service journey;• Monitoring service quality and ensuring that established service standards are maintained;• Communicating relevant information to the team and coordinating communication between the front-of-house and kitchen teams;• Assisting with staff rosters and ensuring adequate coverage during service periods;• Assisting with daily cash-ups and reporting discrepancies to management;• Supporting general administrative duties such as responding to guest queries, maintaining records and assisting with stock control;• Ensuring compliance with health, safety and hygiene regulations;• Maintaining a professional and visible presence on the restaurant floor during service;• Supporting management with staff guidance and ensuring team members follow operational procedures.Main Requirements:• Grade 12;• Bilingual;• 1 – 2 years’ experience in a supervisory or senior waiter role within a hospitality environment (preferably 5* or luxury establishments);• Comfortable engaging with distinguished clientele;• Good knowledge of food and beverages, including dietary requirements, bar basics and wine varietals; wine knowledge or WSET certification advantageous;• Strong teamwork and communication skills;• Well-presented with a strong customer service orientation;• Ability to learn menus and wine lists quickly;• Ability to work within operational hours (evenings, weekends and public holidays);• Ability to maintain professional relationships with colleagues across departments;• Flexible, reliable and enthusiastic.Delaire Graff Estate is an equal opportunity employer.
https://www.jobplacements.com/Jobs/R/Restaurant-Supervisor-Hoseki-Restaurant-1272180-Job-Search-03-16-2026-09-00-14-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needsTraining and quality control of the Restaurant staff & managing staff performanceCommunicating relevant information to team, Restaurant Manager and guestsCoordinate communication between front of the house and back of the house staffPlanning rosters and managing stock flowDoing daily cash-ups and notifying any other departments/suppliers of relevant informationMonitor compliance with safety and hygiene regulationsGeneral administrative duties, including record keeping, ordering of staff uniforms, processing emails, responding to guests, meeting with suppliers Requirements: Grade 12At least 2 - 3 years previous restaurant management experience or similar role in the hospitality industry at a similar establishmentBilingualComfortable in dealing with very discerning clienteleGood knowledge of food and beverages, including dietaries, bar and wine varietalsTeam management & training abilitiesMust be well-presented and have strong customer service orientationAbility to learn quickly - must have mastered the menu after a period of 1 month in the positionAvailability to work within opening hours (e.g., evenings, public holidays, weekends)Excellent interpersonal- & communication skillsAbility to maintain a professional working relationship with all departmentsFlexibility and AccountabilityEnthusiastic personality
https://www.jobplacements.com/Jobs/A/Assistant-Restaurant-Manager-1269757-Job-Search-03-09-2026-04-03-52-AM.asp?sid=gumtree
15d
Job Placements
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The RoleAs Hotel Manager, you will be responsible for the full operational oversight of the property, including:- Daily operations management- Guest experience and service standards- Team leadership and staff development- Financial oversight and cost control- Reservations and revenue optimisation- Supplier management and stock control- Maintenance coordination- Ensuring seamless front-of-house and back-of-house integrationThis role requires a visible, present leader who leads by example and is comfortable being operationally involved when needed.Minimum Requirements- Proven experience managing a small boutique hotel or high-end guest house- Strong operational knowledge across Front Office, Housekeeping, and Food & Beverage- Demonstrated financial acumen (budgets, stock control, reporting)- Stable career history reflecting commitment and longevity in previous roles- Strong leadership presence with the ability to motivate small teams- Excellent guest engagement and problem-solving skills- Ability to work flexible hours as required in hospitalityWe are specifically looking for candidates who have demonstrated steady progression and commitment within previous roles, as this property values long-term leadership stability.Key Competencies- Strong managerial and organisational skills- High attention to detail- Professional communication skills- Calm under pressure- Service-driven mindset- Commercial awareness- Ability to maintain boutique-level standards consistentlyThis opportunity would suit a Hotel Manager who enjoys being close to the operation, values meaningful guest interaction, and takes pride in running a property as if it were their own.https://www.jobplacements.com/Jobs/H/Hotel-Manager-1267231-Job-Search-03-02-2026-04-02-29-AM.asp?sid=gumtree
22d
Job Placements
1
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JOB SPECIFICATION: DUTY MANAGER (GAME RESERVE / SAFARI LODGE)Location: South Africa (Game Reserve / Lodge)Reporting to: Lodge Manager / General Manager1. Job PurposeTo oversee daily lodge operations during assigned shifts, ensuring exceptional guest experiences, smooth departmental coordination, and adherence to 45-star hospitality standards in a remote game reserve environment.2. Key Responsibilities2.1 Operations ManagementOversee all lodge operations including:Front OfficeHousekeepingFood & BeverageMaintenanceGuest ActivitiesEnsure seamless coordination between departmentsAct as the senior manager on duty during shiftsConduct daily briefings and manage shift handoversStep in for Lodge Manager when required2.2 Guest ExperienceWelcome and host guests to deliver a luxury safari experienceManage check-ins, check-outs, and guest itinerariesHandle guest complaints, queries, and special requests professionallyEnsure personalized service for VIPs, honeymooners, and special occasionsMonitor guest satisfaction and resolve issues promptly2.3 Staff Supervision & LeadershipSupervise and lead front-of-house and operational staffTrain, mentor, and develop junior employeesManage staff schedules, attendance, and performancePromote teamwork and a positive lodge cultureEnforce discipline, grooming, and service standards2.4 Administration & Financial ControlManage reservations systems (e.g., NightsBridge, Opera)Handle billing, cash-ups, and daily revenue reportingAssist with stock control, procurement, and inventoryCompile daily reports, incident logs, and guest feedbackMonitor cost control and operational budgets2.5 Health, Safety & ComplianceEnsure compliance with:Health & safety regulationsHygiene and food safety standardsEnvironmental and conservation policiesAct as emergency contact during shiftsMaintain lodge security and safety procedures2.6 Guest Activities CoordinationCoordinate:Game drivesBush dinnersSpa treatmentsTransfers and excursionsEnsure all guest experiences meet lodge standards3. Minimum RequirementsQualificationsGrade 12 (Matric) essentialDiploma/Degree in Hospitality / Tourism preferredExperience35+ years
https://www.jobplacements.com/Jobs/D/Duty-Manager-1273085-Job-Search-03-18-2026-10-08-43-AM.asp?sid=gumtree
5d
Job Placements
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