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Results for customer agent in "customer agent" in Jobs in Western Cape in Western Cape
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Customer Support Consultant (POS25031)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousPrevious experience in the Property/Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 15 February 2025
https://www.jobplacements.com/Jobs/C/Customer-Support-Consultant-1198353-Job-Search-6-27-2025-8-59-03-AM.asp?sid=gumtree
8mo
Job Placements
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
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Lead Gen / Sales agent wanted ( fully remote ).
No experience required.
Simple digital service offering based system.
We are looking for individuals who would like to work from home ... Selling a very unique well needed service to our large database of leads available who are already in the market or business line and would require out service to create a hands free new approach for our customers to be .
Your commission on a service purchased would be 50% of the service price ..
You will not be waiting till the end of the month to get paid you will get paid every 3 days .. in a tricycle payroll ..
You will only need to make between 5 and 6 sales a month.
No need for cv's
contact me on
WhatsApp : 0664527258
6d
1
Job Title: Telesales / Counter Sales Agent George Location: George Salary: R10 000 per month (negotiable)Minimum Requirements:Motor industry and parts knowledge (specifically aftermarket parts)Sales experience with strong customer service skillsExcellent communication skills, verbal and writtenAbility to identify sales opportunities and tailor solutions in real-timeHigh level of computer literacy, including CRM systems and Microsoft OfficeEthical and professional conductExtensive knowledge related to vehicles and partsSkills and Qualifications:Matric / Grade 12 or equivalentCustomer-focused mindset with a proactive attitudeStrong sales, negotiation, and problem-solving skillsHighly organized with attention to detailResilient under pressure with effective conflict resolution abilitiesClient-centric approachJob Specification:Over-the-Counter Customer Service:Greet and assist customers in-personTake and process orders accuratelyPrepare and negotiate quotes
https://www.jobplacements.com/Jobs/T/Telesales--Counter-Sales-Agent-1263782-Job-Search-2-18-2026-12-06-47-PM.asp?sid=gumtree
14d
Job Placements
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Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions.Responsibility:They are looking for an Internal sales Rep to join their dynamic team.
Knowledge of sealants, adhesives, bonding and plastering agents
Previous experience in the DIY, Construction and Hardware Retail sector
Knowledge of Anti-foams, Emulsions, Foam Control Agents, and Silicone fluids.
Basic duties, but not limited to:
Meeting with clients
Cold calling and prospecting
Building and maintaining relationships
Meeting with clients
Assisting with quotations
Providing excellent service to customers
All related admin
Requirements:
Product Knowledge
Grade 12
Accpac, Syspro
Client Offers:
Basic market related salary
Please send your CV and salary expectation to Pieter – Email: careers@servicesolutions.co.zaConsultant Name: User User
2d
Service Solutions
1
Description:Handle inbound and outbound client calls in a professional mannerAssist customers with policy queries, product information, and cover explanationsProcess policy changes, cancellations, and updates on CRM systemsFollow up on outstanding documents and client requestsCapture accurate client details and maintain customer recordsProvide quotes (if licensed/qualified) and generate leads for sales teamsMeet daily productivity and quality targetsResolve customer issues and escalate when necessaryRequirements:Grade 12 / MatricMinimum 1â??2 years Call Centre or Customer Service experience (insurance experience an advantage)Excellent communication skills â?? verbal & writtenComputer literate with strong typing & CRM system skillsAbility to work under pressure and handle high call volumesPatient, client-centred and professional phone etiquetteWorking Hours:Monday to Friday 7h30 â?? 17h00Every 2nd Saturday â?? 8h30 â?? 13h30Training providedPlease note only candidates that meet the minimum requirements will be considered.  Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1236136-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
14d
Job Placements
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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree
9d
Job Placements
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Our client is looking for a high-energy, results-driven Business Development Manager with a proven hunter mindset to aggressively grow new business across technical, construction, DIY, and chemical markets. This role is 100% focused on new customer acquisition once a customer is successfully onboarded, the account is handed over to the sales team.This position is suited to a self-starter who thrives on prospecting, closing deals, and opening doors in competitive markets.Key ResponsibilitiesAggressively prospect, target, and secure new customers across assigned industriesDrive the entire new business sales cycle from cold calling to deal closure and onboardingIdentify untapped markets, dormant accounts, and competitor clientsPresent and sell technical product solutions with confidence and credibilityConsistently meet and exceed new business targetsBuild a strong, high-value new business pipelineEnsure seamless handover of newly onboarded clients to the internal sales teamMaintain accurate reporting on leads, opportunities, and conversions Industry Knowledge & Experience RequiredConstructionSolid working knowledge of the construction industryProven experience with sealants, adhesives, bonding and plastering agentsExposure to:Property DevelopmentGutteringGlass & GlazingWaterproofingCold Room & RefrigerationPaint ContractorsWoodworking & CarpentryDIY / Hardware RetailStrong understanding of the DIY and hardware retail marketExperience selling sealants, adhesives, bonding and plastering agentsPrevious exposure to DIY or hardware retail sales is essentialChemicalKnowledge of the chemical industryFamiliarity with:Anti-foamsEmulsionsFoam Control AgentsSilicone Fluids (application knowledge advantageous)Exposure to:Industrial, Hygiene, Cleaning, and Food & Beverage chemical sectors RequirementsProven experience in new business development (not account management)Strong closing and negotiation skillsValid drivers license and willingness to travel extensivelyAbility to work independently with minimal supervision The Client OffersCompetitive basic salary with performance-driven commission, motor vehicle allowance, petrol allowance a
https://www.jobplacements.com/Jobs/B/Business-Development-Manager-Epping-1265117-Job-Search-2-23-2026-7-52-44-AM.asp?sid=gumtree
10d
Job Placements
1
Working Hours (UK Time Zone)This role operates on an out-of-hours shift basis covering the following times: Monday to Friday00:00 07:3018:30 23:59Saturday00:00 07:3017:00 23:59Sunday00:00 09:3017:00 23:59Shifts will be scheduled within these timeframes. Candidates must be flexible and able to work overnight, weekend, and public holiday shifts as required. Systems & ToolsWebexOutlookInternal booking and form systemSkills & Experience RequiredPrevious contact centre or customer service experience preferredStrong verbal communication skillsExcellent listening skills and empathyHigh level of accuracy and attention to detailAbility to work efficiently under time pressureStrong administrative and data-capturing skillsComfortable working night shifts and weekendsBasic computer literacy and experience using communication platforms
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-WORK-FROM-HOME-OPPORTUNITY-1262783-Job-Search-02-16-2026-00-00-00-AM.asp?sid=gumtree
15d
Job Placements
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