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Job Title: Administrative Assistant
Company: Amalebe Funeral
Location: Khayelitsha
Employment Type: Contract
About Us:
Amalebe Funeral is a respected and compassionate funeral service provider
dedicated to supporting families during their most difficult times. We pride
ourselves on offering professional, caring, and dignified services to our
community. We are seeking a highly organised and empathetic Administrative
Assistant to join our team and ensure unified operations in our office.
Key Responsibilities:
·
Front Desk Operations: Professionally greet and welcome
visitors and client families to the funeral home, maintaining a warm and
friendly atmosphere.
·
Communication Management: Coordinate and direct phone calls to the
appropriate staff members, taking messages accurately and relaying them
promptly.
·
Administrative Support: Provide comprehensive administrative and
clerical support to funeral directors and management as directed.
·
Document & Record Management: Handle filing, data capturing, and
ensure all records, paperwork (such as registration forms and veteran's
paperwork), and documentation are managed accurately and kept up-to-date.
·
Service Coordination: Assist with the coordination of service
logistics, including preparing sign-in books, arranging floral offerings, and
ensuring chapels and parlours are clean and ready for services.
·
Purchasing & Invoicing (if applicable): Assist with day-to-day purchasing
activities, creating purchase orders, and matching invoices.
·
Technology Use: Utilise company software programs, Microsoft Office Suite
(Excel Word and publisher), email, and update the funeral home website as
needed.
·
General Duties: Maintain a neat and well-organised office area and assist
with general office cleanliness.
Qualifications and Experience:
·
Minimum of a high school diploma or equivalent (Matric).
·
Proven experience as an administrative assistant, receptionist,
or in a similar customer-facing role, preferably within the funeral industry
(though not required).
·
Strong verbal and written communication skills.
·
Professional demeanor with strong customer service orientation
and the ability to work well under pressure and handle challenging situations
with tact and empathy.
·
Highly organised with excellent attention to detail and the
ability to multitask effectively.
·
Proficiency in basic computer applications and office equipment.
How to Apply:
Interested candidates are invited to submit their updated CV and a cover letter
detailing their relevant experience to sshumane@amalebe.co.za by 10 February 2026
If you have not heard from us within [e.g.,10
days] after the closing date, please consider your application unsuccessful.
Khayelitsha
Results for client services in "client services" in Jobs in Western Cape in Western Cape
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Requirements
MatricAML Certification an advantageRelevant experience of at least 2+ years in a related role where you have dealt with all processes relating to client onboarding.Sound foundational understanding and exposure to the various applicable legislation including but not limited to experience with UT Manco environment and operations, and FICA
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Please apply online
FROGG Recruitment
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