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Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and crossâ??functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding industry.Requirements:510+ years experience in customer service leadership, ideally in a highâ??pressure BPO or service environment.Strong track record of developing and executing strategy, driving operational performance, and resolving complex customer and business matters.Exceptional communicatorwritten and verbal.Demonstrated ownership and leadership maturity; not a clockâ??checker or job hopper.Resilient, decisive, and able to operate effectively under pressure.Can write and execute customer service strategies, with a clear focus on results.Is extremely well-spoken and confident in communication.Has a proven track record of handling complex matters and resolving issues decisively.Stable CVCan lead without clock-watching, taking full ownership of responsibilities.Has the tenacity and resilience to thrive in a challenging industry.DesirableExperience with reporting to senior executives.Proven change management and process optimisation experience.Key CompetenciesStrategic thinking & analyticsStrong interpersonal & communication skillsLeadership & coachingProblem solving & escalation managementCustomerâ??centric mindsetCompiling reportsAnalysing dataCan work in a high pressured environmentTraining skillsResponsibilities: Strategic LeadershipDevelop and implement the customer service strategy aligned with organisation goals.Work with executive leadership to shape customer experience priorities and performance indicatorsOperational ManagementLead dayâ??toâ??day customer service operations to ensure highâ??quality service delivery.Handle escalations, complex client issues, and highâ??stake service challenges personally when neededTeam Leadership & DevelopmentManage, coach, and mentor customer service team leaders and staff.Set performance expectations, monitor performance metrics, and drive accountabilityCrossâ??Functional EngagementCollaborate with ops, sales, marketing, and product teams to resolve issues and improve customer outcomes.Provide detailed reporting to CO
https://www.jobplacements.com/Jobs/S/Senior-Customer-Service-Leader-1254639-Job-Search-01-22-2026-04-07-31-AM.asp?sid=gumtree
17h
Job Placements
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Job Title: Business Intelligence (BI) SpecialistReporting Line: Chief Technology and Information Office (CTIO)Salary Range: R570 700 - R741 900 per annumMain Purpose of Job:Use business intelligence (BI) technologies to process, analyse, report on and track business information at operational and strategic levels. Key Responsibilities:Data Acquisition, Integration & Quality AssuranceEstablish the data requirements of internal/external clients through running consultation for developing data definitions and standards.Identify potential data sources through defining the data requirements and hypotheses, searching the general data environment and establishing partnerships and/or agreements with data custodians.Receive data in line with agreed partnerships, arrangements and/or agreements with internal/external clients as required.Review and normalise each set received from different sources through verifying the reliability, consistency and accuracy of the data in terms of data infrastructure standards.Integrate data from different sources through creating an integrated data framework, establishing relationships between data and identifying potential data conflicts or duplications.Database design and administrationDesign, develop and support databases required for BI/GIS reporting.Work closely with the IT team to install, configure, maintain and administer databse servers as and when required.Work closely with the IT team to ensure that the security and integrity of the databse is maintained at all times.Work closely with the IT team to ensure that backups of the database are done and restored daily.Work closely with the GIS team to build spatial geodatabases.Data analysis and interpretationAnalyse and manipulate raw data and create information, products that can be used across various business units of the organisation based on clients needs.Use GIS software to collect, analyse, and interpret spatial data.Use statistical software packages such as Microsoft Excel or R to process and summarise large volumes of qualitative and quantitative data.Use programming, scripting and/or model builders to develop spatial and statistical models that could be used to support operational and strategic decision-making.Interpret findings from data analysis and develop conclusions and recommendations for application by clients.Data visualisationUse Business Intelligence tools such as Micro
https://www.jobplacements.com/Jobs/B/Business-Intelligence-BI-Specialist-1254648-Job-Search-1-22-2026-7-10-39-AM.asp?sid=gumtree
17h
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Key RequirementsQualifications & ExperienceGrade 12 or MatricTechnical certification or diploma in mechanical or electrical fields an advantage.3-5 years extensive experience with hard rock mining equipment.Ability to work extended hours as required to meet deadlines.Ability to travel as required.May be required to work in an underground environment.Basic FunctionStrong understanding of best practices for technical writing, including structured documentation. Knowledge of, and experience with, Word,DITA XML is beneficialUtilize 3D CAD programs to create illustrations for manuals.Strong knowledge of hydraulics and electrical systems.Knowledge of 3D animation, graphic design principles, HTML/programming, database functions are all beneficial.Good understanding of engineering drawings with ability to read and interpret equipment schematics.Good understanding of bill of material structures and engineering/manufacturing processes.Strong problem-solving skills.Ability to work under pressure to tight deadlines.Ability to work in a team environment.Excellent written and verbal communication skills.Must be flexible, self-motivated, and driven to achieve customer satisfaction goals and targets.Knowledge of customer industry.Superior customer relations and active listening skillsDuties & ResponsibilitiesObserves production, developmental, and experimental activities to determine operating procedure and detail as required for publications.Communicates with production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.Reviews supplier manufacturers and trade catalogs, drawings and other data related to operation, maintenance, and service of equipment.Uses XML, Microsoft suite, editing and component content management software to write, organize, build and publish documents for the required audience.Organizes material and completes publications according to Companys set standards regarding configuration, clarity, conciseness, style, and terminology.Reviews published materials and recommended revisions or changes in scope, format, and content.Support conversion of manuals to electronic formats that enable webbased customer access.Determine requirements for translation of technical manuals (Operator & Service); work with translation services to create final foreign language manuals along with duplicate English copy. Uses localization tools to collaborate with vendors for the procurement of required language versions of documentsCreates or selects and edits photographs, drawings, sk
https://www.jobplacements.com/Jobs/T/Technical-Writer-1254633-Job-Search-01-22-2026-04-06-26-AM.asp?sid=gumtree
17h
Job Placements
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Minimum Requirements:Grade 12Accounting or Financial qualification preferredExperience with Sage or XeroPrevious experience as a Creditors Clerk Duties and Responsibilities:Accurately processing invoices,Reconciling statements,Managing supplier paymentsMaintaining vendor files,Responding to queries,Assisting the Accountant in month-end procedures PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions. *** In the meantime, please download our
https://www.jobplacements.com/Jobs/C/Creditors-Clerk-1254649-Job-Search-01-22-2026-04-12-13-AM.asp?sid=gumtree
17h
Job Placements
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Key Performance AreasComplete repair orders efficiently and timeously within allocated labour times.Achieve workshop productivity and labour targets by working efficiently and upselling where appropriate.Diagnose customer concerns accurately and provide effective technical solutions.Ensure parts are ordered timeously and booked correctly to job cards.Stay up to date with technological developments through training, bulletins, and ongoing learning.Support the Service Manager and Foreman with operational tasks where required.Adhere to all dealership business processes and contribute to continuous improvement initiatives.Maintain clean, organised, and safe workstations, tools, and equipment at all times.Treat all customer vehicles with care and professionalism.Minimum RequirementsQualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years post-qualification dealership experience.Fully bilingual (English & Afrikaans).Previous experience within a motor vehicle dealership environment (premium segment preferred).Strong diagnostic experience will be a distinct advantage.Computer literate.Valid drivers licence.Essential CompetenciesStrong adherence to procedures and technical standardsHigh customer service orientationResults-driven with strong productivity and efficiency focusExcellent problem-solving and diagnostic abilityStrong teamwork and communication skillsWhy This Opportunity?This role offers the opportunity to work within a professional, premium automotive environment, where technical excellence, customer satisfaction, and career development are highly valued.
https://www.jobplacements.com/Jobs/Q/Qualified-Motor-vehicle-Technician-1254695-Job-Search-01-22-2026-04-23-39-AM.asp?sid=gumtree
17h
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Responsibilities:Present and sell chemical products, dosing units, and electrical cleaning equipment to existing and new clients.Develop new business opportunities and upsell to current clients.Maintain accurate client records, call plans, and sales reports.Provide product demonstrations, staff training, and technical support on-site.Build strong relationships with key decision-makers in client organizations.Monitor sales, gross profit, and meet agreed targets.Assist with deliveries, installations, and equipment maintenance where required.Requirements:Matric / Grade 12; Sales or Marketing Diploma advantageous.Minimum 3 years experience in a sales environment, preferably in the chemical industry.Experience with dosing units, electrical equipment, or industrial cleaning chemicals highly desirable.Proficiency in Microsoft Office.Excellent communication, negotiation, and presentation skills.Valid drivers license and own vehicle.Bilingual is an advantage.Self-motivated, organized, and able to work independently under pressure.Personal Attributes:Positive, patient, and approachable.Professional, tactful, and able to maintain confidentiality.Team player with strong problem-solving skills.Detail-oriented with excellent organizational skills.
https://www.jobplacements.com/Jobs/S/Sales-Representative-Gqeberha-1254624-Job-Search-01-22-2026-04-04-41-AM.asp?sid=gumtree
17h
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Collaborate with our internal team and key stakeholders to develop, design and create multimedia content including but not limited to web, mail, digital, social, display, video and print. Implement, design, and adapt templates and workflows for the above collateral. Design digital marketing, including websites, social media, and digital advertising. Design direct marketing, including email, desk drops and notifications, etc. Design internal and external communication, including newsletters, mailers, etc. Design advertising, including digital ads, outdoor, digital campaigns, etc. Design collateral and branding, including brand guides, brochures, publications, merchandising, etc. Design multimedia content, including infographics, social media posts, stories, videos, etc. Design promotional, conference and event material, including banners, programmes, invitations, etc. Produce digital marketing videos and take event photos. Own and evolve our multimedia design and execution to ensure high visibility across various channels and platforms. Use multimedia design skills across all disciplines to develop a visual language that is brand compliant whilst connecting effortlessly with our stakeholders. Take on additional responsibilities commensurate to the role as and when required. Multimedia Design: Create visually appealing and attention-grabbing graphics, illustrations, and animations for use across various digital platforms. Develop compelling visual content for social media campaigns, email marketing, website banners, advertisements, and other marketing materials. Utilise animation and drawing skills to bring concepts to life and enhance visual storytelling. Collaborate with the marketing team to conceptualise and execute creative designs that align with the companys brand identity. Ensure all designs are in line with brand guidelines and maintain consistency across all marketing channels. Stay up to date with industry trends and best practices in multimedia design, anim
https://www.jobplacements.com/Jobs/G/Graphic-Designer-1254630-Job-Search-01-22-2026-04-05-29-AM.asp?sid=gumtree
17h
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Own production and inventory accounting across the manufacturing operationVerify and reconcile workâ??inâ??progress to the general ledgerAnalyse material, production, and consumption variances and drive corrective actionReview and manage stock counts, adjustments, and perpetual inventory accuracyProduce monthly production, stock, and cost reportsLead excess and obsolete inventory reviews and reportingPrepare and post monthâ??end journals and standard cost updatesReconcile inventory balances regularly and investigate discrepanciesMaintain ERP integrity through review, analysis, and internal control checksConduct risk assessments and support mitigation strategies across operationsPartner with production and inventory teams to improve cost and stock disciplineSupport internal and external audit processes, including annual auditsCoordinate monthly stock counts across the operationAssist with adâ??hoc finance tasks as required by finance leadershipSkills & Experience: Minimum 3-5 years experience in a similar roleManufacturing Experience NON-NEGOTIABLESage ExperienceGood Tax KnowledgeDetail drivenQualification:BCom Finance or AccountingCIMAContact TATUM ROBINSON on
https://www.jobplacements.com/Jobs/C/Cost-Accountant-1254663-Job-Search-01-22-2026-04-14-14-AM.asp?sid=gumtree
17h
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The Events Manager is the creative and operational driver behind all functions hosted at the property, from highâ??end corporate conferences to weddings and bespoke celebrations. This role blends strategic marketing, meticulous planning, and handsâ??on execution to ensure every event reflects the hotels luxury standards and delivers a seamless guest experience.Core Criteria:At least 5 years in event planning and management.Qualification in Event Management, Hospitality, or related field.Strong organizational and multitasking abilityLeadership and team coordinationExcellent communication and negotiation skillsCreative problemâ??solving mindsetProficiency in event management software/tools.Commitment to diversity, equity, and inclusion.Candidate Responsibilities:Market the venue and source new business opportunities for the hotel group.Plan, coordinate, and deliver events from concept through to completion.Engage with clients to understand objectives, budgets, and expectations.Manage event budgets, allocate resources, and oversee vendor contracts.Work with hotel departments to ensure seamless event operations.Source and manage suppliers, entertainers, and service providers.Ensure all events meet health, safety, and legal regulations.Develop new event offerings and maintain strong client relationships to drive repeat business.This can be a Live-In or Live-Out position
https://www.jobplacements.com/Jobs/E/Events-Manager-1254647-Job-Search-01-22-2026-04-10-32-AM.asp?sid=gumtree
17h
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Key RequirementsQualifications & ExperienceMatric.Bachelors degree, diploma or higher certificate in Data Analytics, Finance, Engineering, Business, or equivalent (preferred).Minimum 3 years experience in pricing analysis, data analytics, commercial support, or similar roles.Experience within the mining, construction, or heavy-equipment industries advantageous.Highly proficient with Microsoft Excel and analytical tools.Experience with ERP and CRM systems.Strong commercial acumen and understanding of margin principles.Analytical mindset with the ability to interpret complex datasets.Basic FunctionPricing Strategy Development & ManagementERP Pricing AdministrationMarket Intelligence & Competitive AnalysisTransfer PricesContract Pricing ManagementTender & Bid Pricing SupportReporting & Commercial AnalyticsSpare Parts Consumption & Stocking InsightsRepair Spares Stock Level ManagementNew Product Pricing ReadinessSlow-Moving Stock & Fire-Sale Opportunity IdentificationSales Forecasting & Opportunity ModellingCross-Functional Commercial SupportPart Number Governance & Technical Data SupportDuties & ResponsibilitiesPricing Strategy Development & ExecutionImplement approved pricing strategies across all product categories and customer segments.Ensure pricing aligns with margin targets, commercial objectives, and market conditions.Proactively identify areas where margins, pricing structures, or strategies require adjustment.ERP Pricing AdministrationMaintain accurate, up-to-date pricing information in the ERP.Ensure proper version control and traceability for pricing updates.Verify price accuracy and investigate discrepancies with Finance, Inventory, and Sales teams.Market Intelligence & Competitive AnalysisCollect competitor pricing and market intelligence for regular commercial reviews.Analyse customer buying patterns to recommend pricing adjustments.Maintain an updated market pricing database for management reporting.Transfer PricesWork closely with the Supply Chain team to gather updated transfer prices or cost inputs for all relevant items.Implement the approved sales pricing strategy to establish accurate selling prices aligned with margin targets and commercial guidelines.Contract Pricing ManagementImplement contract price updates as per escalation tables, CCB provisions, or review schedules.Ensure price files and contract-specific rates are kept current and au
https://www.jobplacements.com/Jobs/S/Sales-Data--Pricing-Analyst-1254632-Job-Search-01-22-2026-04-06-26-AM.asp?sid=gumtree
17h
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Employer DescriptionIndustrial Manufacturing CompanyJob DescriptionCompany is seeking a candidate who is physically and mentally very strong. This is an environment dealing with very heavy equipment which you may need to handle from time to time. Your responsibilities will vary from invoicing, quotations, internal sales, packaging, answering telephones and other administration that is required. You must be able to converse fluently in English and Afrikaans with clients.QualificationsMatricBookkeeping or Administration QualificationSkillsProficient on MS OfficeFluent in English and AfrikaansMust be able to Multitask and take instructionsMust be physically and mentally fitMust be able to handle Finance, Sales and Office Support simultaneously
https://www.jobplacements.com/Jobs/N/NAM-17706-Finance-Sales--Office-Administrator--J-1254615-Job-Search-1-22-2026-7-03-36-AM.asp?sid=gumtree
17h
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Senior FX DealerTake ownership of a high-performing trading desk in a dynamic FX environmentForeign Exchange & Cross-Border Payments | Salary: Market-relatedAbout Our ClientOur client is a specialist foreign exchange and cross-border payments provider, assisting corporate and private clients with tailored FX solutions to meet their international transfer requirements. They are known for their client-focused approach, deep market expertise, and strong compliance culture within a fast-paced financial services environment.The business offers a collaborative and performance-driven culture, where experienced dealers play a critical role in driving profitability, client satisfaction, and long-term growth.The Role: Senior FX DealerReporting to the Head FX Dealer, the Senior FX Dealer is responsible for the performance of the trading book and the overall success of the FX desk across operations, sales, and profitability. The role combines active trade execution, risk management, client relationship management, and business development, with a strong focus on delivering value to clients while managing margins and compliance.Key ResponsibilitiesExecute FX trades accurately and timeously on behalf of clientsSecure competitive exchange rates while managing margins within agreed parametersMonitor global market conditions, economic events, and currency movementsAssess and manage market and exchange rate risk for clientsProvide clients with market insights, analysis, and house views when requiredEnsure full compliance with SARB Exchange Control, AML, and KYC requirementsBuild and maintain strong, long-term relationships with key clientsDeliver personalised service aligned to clients business and personal FX needsMeasure and manage client satisfaction through feedback and surveysProactively manage client relationships through regular calls and meetingsIdentify and execute cross-selling opportunities to existing clientsResolve client queries, complaints, and issues effectively and professionallyIdentify and evaluate new business opportunities through market researchGenerate leads from internal and external sourcesSupport Business Consultants with RFQs, pricing discussions, and market inputDevelop and maintain relationships with key stakeholders, clients, and partnersContribute to retention strategies and revenue growth initiativeshttps://www.jobplacements.com/Jobs/S/Senior-FX-Dealer-1254595-Job-Search-1-22-2026-5-12-24-AM.asp?sid=gumtree
17h
Job Placements
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