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1
KPI’s 1) Daily dispatch of books (tasks) 2) Update Stock Sheet, 3) Ordering of books 4)Student Coach calls 5) Processing supplier invoices;0
1: Dispatch Study Material
Check book tasks daily on MajesticChoose relevant courierPackage books and create waybills on Fastway / Ram online PortalsPrint relevant info packs / schedules / assignment questions from Admin Server/Courses/Study GuidesPrint student cards on the student card printer and give to Nobakhize to double check informationOrganize collection with courier companyActivate all relevant electronic communications via the CRMAccurate notes and records on the CRMUpdate Stock SheetsIf a student request to collect books, ensure that we have it in stock and prepare collection form. Make sure collection form is signed and attached on Majestic
2: Dispatch Administration
Ensure that correct books are sent out at the correct time
Upkeep of accurate stock levels, order and pre orders over the Festive Season
Inform students of any delays telephonicallyAssist with stationary ordersEnsure ICB students are loaded on the ICB websiteSend out ICB module Dispatch schedules to studentsSet next dispatch task for students getting more than 1 moduleEnsure all book queries and complaints are dealt withKeep inbox up to date and attend to queries within 24 hoursKeep sales team informed and up to date as to which books we do not have in stockEnsure student’s accounts are up to date before dispatching booksProcess all Returned Mail / Parcels and contact students in this regard to get correct details.Inform Accounts Administrator about relevant mail leviesIf a student cancels or changes course, ensure study material is returned to us IN GOOD CONDITION, and new books are sent out. Liaise with Student Registrations and Student Accounts if there are charges for used books.If a student has LOST his books, ensure payment is made before dispatching new books.If a student has lost his student card, ensure they pay the replacement fee before sending a new card
Study Material book Orders
Keep stock of all study material, update stock spreadsheet once a weekKeep track of what study material is running low and process orders, especially ICB booksSend and administer book orders with the respective book suppliers l
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTM0OTI3MTk0P3NvdXJjZT1ndW10cmVl&jid=1188956&xid=1934927194
9min
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An established and growing Automotive company are seeking an Office Junior to join their team on a permanent basis. This role will involve supporting the accounts department and is best suited for someone who wants to get their foot in the door for an office role with great organisational skills.This role will be reporting to the Financial Director.Key Duties:Accountancy support; copy invoices, data entry and filingDaily cash allocations of cheques and other payments working out any account queriesAnswering phones and dealing with incoming and outgoing callsProcessing stationary orders for the companyOrganise meeting rooms ahead of bookingsGreet visitors in reception areaSorting and distributing incoming and outgoing postScanning filesKey Skills:Excellent communication skillsGreat organisational skillsAbility to work as part of a teamGreat telephone mannerNC Vision Recruitment is an equal opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.Monthly salary: R10KWorking Hours: Monday to Friday. 8.30 to 17.00Send CV to: vacancies@ncvision.co.za Or follow link below:https://ncvision.co.za/office-junior-kimberley/JOB REFERENCE: NCV897756
2mo
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SQL DBA - R450 000 p.a
Company based in Rondebosh is looking for a SQL DBA
The ideal candidate will have
Min 4 years experience in SQL DBA
Stable track record on SQL, Shell, Linux, Unix, T-SQL, Sybase IQ, Sybase ASE, MySQL, MSSQL (2000, 2005, 2008 R2,2012,2014,2016)
SSIS, SSRS and Analysis Services experience
Programming knowledge / Project Management / Resource Management / Network Knowledge / OS Admin Knowledge advantageous
Matric required
MCDBA or MCITP (Microsoft qualification)
Send your CV to marinda@prrrecruitment.co.za if you are looking for a new challenge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NzIwNjMxMDI/c291cmNlPWd1bXRyZWU=&jid=1317218&xid=472063102
2min
1
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Join Our Team: Life Insurance Administrator Wanted!
Are you ready to thrive in a dynamic, wealth-focused environment nestled in the picturesque Paarl in the Cape Winelands? Our independent insurance brokerage is seeking a skilled Life Insurance Administrator to join our team.
Requirements:
• Grade 12 qualification
• Minimum 3 years of experience in the Life Insurance industry
• Proficiency in Life Insurance products and services
• Ability to excel in a high-pressure setting.
• Strong grasp of MS Excel, Word, and Outlook
• Exceptional verbal and written communication skills in both Afrikaans and English
• Meticulous attention to detail with a commitment to delivering top-notch work.
• Proven track record of efficiency and accuracy
• Excellent organizational and time management abilities
• Must have own reliable transportation and a valid drivers license.
Perks:
• Collaborative team environment
• Opportunity for professional growth and development
• Competitive compensation package
• Chance to make a real impact in clients lives.
If youre ready to bring your expertise to a thriving brokerage dedicated to financial solutions and wealth creation, we want to hear from you!
Apply now with your CV: craig@personastaff.co.za
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant.
craig@personastaff.co.za
2min
1
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Our client based in the Northern Suburbs is looking for a Retail Administrator to join their team.
Desired Experience & Qualification
•Matric
•3 + years processing/office duties etc.
•Sage Pastel.
•Excellent verbal and written communication.
•Intermediate level of experience in Microsoft Office, specifically Excel.
•Previous experience in the fuel industry can be an advantage.
Duties & Responsibilities:
•Daily reconciliation of retail site diesel.
•Efficient handling of queries relating to diesel reconciliation - follow through and finalizing queries.
•Balancing daily shift reports from 4 cashiers.
•Monthly reporting on retail site.
•Managing queries from customers.
•Efficient management, follow up and reporting on outstanding debtors.
•Strict/confidential handling of cash.
•Adjusting customer prices on a monthly and ad hoc basis.
•Assisting receptionist with switchboard.
•Manage Smart Fuel system to agree to Pastel (imports etc.).
•Manage and attend to all office queries/telephone/printer etc. issues and handle timeously.
•Adhoc tasks.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
natasha@personastaff.co.za
2min
1
Our client is looking for a software developer to be office based if you are interested and meet the expectations please apply
Job Purpose:1. Fats track existing and future strategic projects2. SQL optimization3. Partsfinder optimization4. Emmomerce deployment and maintenance5.6.Qualifications and or Experience:• Dimploma/ Degree in programming• Azure developer training• .Net Developer• .Net Framework (version 4 >)• .Net Core• WinForms• MVC• WebApi• JSON• SOAP• Javascript• HTML• CSS
• MS SQLBeneficial• Xamarin• Entity Framework• SQL Views• SQL Stored Procedures• Azure Developer Associate• Azure DevOps knowlegue• SignalR• WebSync (FrozenMountain)• DevExpressSkills, Knowledge and Attributes:• Excellent Communication skills• Analytic skills (Information processing)• Interpersonal skills• Good understanding of IT Infrastructure• Good understanding of Microsoft applications and SQL DB• Ability to take ownership of an ICT problem or project from beginning to completion.• Excellent written, communication and presentation skills• Excellent organizational and follow-up skills• Competent in problem solving (problem analysis)• Outstanding organizing skills• Ability to update and draft technical Documents.• Attention to detail.• Monitoring• Record keeping and documentation• Planned change
• Ability to work under pressure• Deadline orientated• Apply company ISO policies relating to network and security.• Monitor and report on security vulnerabilities.• Implementation of network and security standards• Proactive Monitoring
KEY PERFORMANCE ASPECTSKEY PERFORMANCE AREASRESPONSIBILITIES & TASKSKEY PERFORMANCE INDICATORS/MEASUREKPA WEIGHT(%)LIASIONCOMPETENCIES, SKILLS AND ATTRIBUTES FUNCTIONAL(For office use only)Software Development1. Resolve software development tasks assigned according to company standards2. Ability to take ownership of a task until its resolution.3. Follow ISO policies where they have been implemented.4. Follow software policies and flows where they have been stipulated or discussed5. Commit code base to source control at the end of a workday6. Ensure that code is in such a state that it can be committed to source control and would not break any subsequent release or any application7. Update Task list development team is using at the time8. Provide input in planning and scoping sessions? Task completed in a timely but complete manner? Task transparency? Task admin up to date? Project deployment/ implementation and completion? Record keeping and docume...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU3NTYzMTA3P3NvdXJjZT1ndW10cmVl&jid=1301897&xid=2057563107
3min
1
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My client who owns several restaurant stores needs an accounting admin clerk to assist.
You will have an accounting qualification and be able to speak Afrikaans.
You need to live within 20km of Durbanville and have your own car to travel to the different stores in the Northern Suburbs. One store is in Somerset West, petrol will be paid.
Salary is slightly negotiable.
Only SA to apply
If you do not hear back in 3 days, you have not been shortlisted.Responsibility:Check invoices
Do recons
Store checks from an accounting admin perspective - HR time sheet checks
We need someone with a good eye who can pick up discrepancies and uncover how they occurred - investigative mind.Salary: R20000Job Reference #: accountingConsultant Name: Carol Ann Farrelly
4d
1
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Introduction
A well-established Software company based in Pretoria, is looking for an experinced Full Stack Software Developer to join their dynamic team.
Duties & Responsibilities
Development and enhancement of the company’s in house developed Life Insurance Policy Administration solutionDevelop and creates front-end and back-end software applications using C#, ASP.NET, HTML and SQL.Translate company and customer needs into functional and appealing interactive applications.Technical quality assurance through quality coding standards and automation testingModify existing software to correct errors, to adapt it to new hardware systems or to upgrade interfaces and improve performance.Coding and determining the technical requirements from our clients.Solving code problems
Desired Experience & Qualification
A relevant IT / Programming diploma or degree at an Accredited Institution10 or more year’s work experienceProven experience as a Full Stack Developer or similar roleLife Insurance, pension or financial services industryExposure to both front-end and backendExperience working on working on a financial system or policy admin system.Azure training (fundamentals, developing windows azure and web services)Agile methodologyVb.netWeb servicesDevOpsC#HTMLASP.NETSQL
Package & Remuneration
Negotiable.
Interested?
If you are interested in this amazing opportunity apply now, or send your CV to hr1@peopledimension.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTI2OTIxNDM1P3NvdXJjZT1ndW10cmVl&jid=1584784&xid=2926921435
6min
1
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Our client based in the Northern Suburbs is looking for a proactive and organized individual to join their team as an Office Administrator & Secretary.
The successful candidate will play a crucial role in supporting our office operations and assisting with various administrative tasks.
About the company:
A dynamic and innovative architectural company dedicated to delivering high-quality design solutions to their clients. With a focus on creativity, functionality, and sustainability, we strive to exceed expectations and create spaces that inspire and endure.
Requirements:
Young and energetic individual with a minimum age of 25 years old
Excellent verbal communication skills
Strong problem-solving abilities
Self-motivated and punctual
Trustworthy with high levels of integrity
Exceptional organizational skills
Proficient in Microsoft Office 365
Fluent in both Afrikaans and English
Possession of a valid driver’s license and own transport
2-3 years of experience in office administration and secretarial duties, preferably within the architectural or construction industry, with a good understanding of building materials
Responsibilities:
Perform general office administration tasks.
Organize and maintain client files, ensuring they are up to date.
Prepare and type meeting minutes and notes as required.
Coordinate service requests as required.
Run errands for the office as needed.
Manage inventory of office supplies
Maintain cleanliness and tidiness of reception area and boardroom.
Assist with compiling documents and reports.
Welcome clients and prepare refreshments.
Aid in the preparation and administration of tender documentation.
Communicate with clients, consultants, and suppliers regarding projects and information requirements.
Attend site visits and technical meetings, as necessary.
Provide verbal updates and written reports on dedicated projects.
Complete and submit local authority submissions for building plan approvals.
To apply, please send your CV with your salary expectations to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
liza-nelle@personastaff.co.za
6min
1
Purpose of this role:
The management of systems, staff and process producing and ensuring the accurate valuation of Alexander Forbes Investments’ range of portfolios which include Life, Local and Global Collective Investments as well as Platform portfolios.
Education and Experience:
Relevant BSc/BCom degreeComplete or part CFA preferential7 years’ experience in Multi Manager valuations environment5-7 years’ management experienceSolid working knowledge of Unitisation principles essential3-5 years’ experience in administration of CISCA portfolios.
Knowledge and skills:
Investment security understanding relating to portfolio management and investment concepts (valuation management experience advantageous).Attention to detail essential. Able to analyse and process bulk data.Understanding investment administration systems and the flow of data between parties involved
Requirements
Education and ExperienceFAIS Fit and Proper RequirementsKnowledge and skillsBusiness understanding
Business Skills:
Rule and excellence orientationLeadership through shared visionDrive for resultsResults and solutions focused (drive, energy and execution)
Management and oversight of the daily Pricing & Valuation of Investment Products
Execution of accurate daily valuation processes within the defined timeliness (including performance and benchmarking)Ensure CISCA portfolio income is monitored and managed towards correct distributions per periodRegular review of processes for efficiencyReview systems and processes for enhancements to both automation as well as qualitative elements of valuation principlesManagement of outsourced Admin Provider and External Asset Managers to ensure exceptions identified are remedied within SLA timelinessException management of all security related issues identified including suspended shares, stale securities, corporate actions etc.Collaborate with the broader Portfolio Management Team in keeping abreast of portfolio changes and new investment vehicleManagement reporting on team delivery around qualitative and quantitative matters.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxNDE4MDA4P3NvdXJjZT1ndW10cmVl&jid=1180219&xid=2171418008
7min
1
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Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact.
As our Property Finance Administrator, you are the backbone of the company. You hold all the critical pieces together seamlessly and are able to track, monitor and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Key responsibilities include:
•Keeping meticulous financial records and reconciling accounts
•Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
•Ensuring compliance with regulatory requirements
•Managing payroll
•Processing weekly payments
Were looking for someone with at least 5 years of experience in the finance industry, familiarity with Google products, and the ability to thrive in a small team environment.
We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za.
craig@personastaff.co.za
7min
1
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The incumbent will support the Unit / Directorate Manager in relation to diary management,typing and other clerical duties. Additionally, the incumbent will also provide generaladministrative support to the entire Unit/ Directorate and assist in terms of traveladministration, meeting management etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTQyNDUzOTM5P3NvdXJjZT1ndW10cmVl&jid=1221227&xid=1542453939
8min
1
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Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact.
As our Property Coordinator you are the mover of the company. You know all the ins and outs of the various properties, suppliers, and assets. Simply put you make things happen, taking calls from tenants, understanding, and solving their problems, finding suppliers, and connecting them to the tenants and following through to ensure the work is completed satisfactorily.
Key responsibilities include:
•Property maintenance: From monthly inspections to repairs, youll ensure our properties are in top shape.
•Administration: Keep our property files up to date and ensure compliance with insurance and OHASA regulations.
•Tenant management: Managing tenant move ins and outs.
Were looking for someone with at least 5 years of experience in the property industry, familiarity with Google products, and the ability to thrive in a small team environment. A valid drivers license and own vehicle are a must.
We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
craig@personastaff.co.za
9min
1
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“An exciting opportunity within Energy at Work Projects has now become available! We are looking to appoint an individual who will be part of our Learnerships for 2023. We are looking for an individual who is confident, well-articulated and looking to gain work experience. This opportunity also offers a fully paid qualification relevant to our industry. This individual will have the opportunity to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg3MDk5MjgxP3NvdXJjZT1ndW10cmVl&jid=1540363&xid=3887099281
9min
1
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Our client based in the Northern Suburbs of Cape Town, is a well-known meat manufacturing plant is in the market to employ a suitably qualified Costing Clerk with FMCG experience to join their team.
Requirements:
A basic tertiary qualification in cost accounting
A minimum of five (5) years proven experience
Must be willing to learn.
Must have own transport.
Experience on Excel
Experience on Pastel would be an advantage.
Responsibilities:
Cost calculations on our products sold.
Gather all data needed to perform cost calculations.
Billing of clients (primarily WW).
Provide regular updates on goods sold to clients and cost of goods sold.
Assist with billing queries on clientâ??s account.
Report on cost information needed to WW Account Manager as well as the Finance and Admin Manager
Handle any other queries relating to cost, pricing, budget, and sales projections on clientâ??s account.
To apply, please send your CV to hannah@personastaff.co.za
    Please note that only shortlisted candidates will be contacted.Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004308/H&source=gumtree
10min
1
Our client in the educational industry has a vacancy for a Junior Editorial Coordinator to join their scholarly publishing team.
The successful candidate will provide manuscript submissions and review coordination across the publisher’s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to acceptance.
https://personastaff.co.za/vacancies/
10min
1
Administration
1) Prepare and maintain sketches, maps, reports, and legal descriptions of surveys in order to describe, certify, and assume liability for work performed.
2) Verify the accuracy of survey data, including measurements and calculations conducted at survey sites
3) Direct or conduct surveys in order to establish legal boundaries 4) Record the results of surveys, including the shape, contour, location, elevation, and dimensions 5) Calculate heights, depths, relative positions, property lines, and other characteristics of terrain.
Other
any other reasonable instruction by management
https://www.ditto.jobs/job/gumtree/2384401489?source=gumtree
11min
1
We could tell our story as an acorn growing into an oak tree. We could tell our story as two friends who started a business in their bedroom that grew into the largest independent short-term insurance broker in South Africa.
Or we could tell a story about a belief and vision to contribute meaningfully into the lives of our clients, our suppliers, our partners, and our staff - because that is why we wake up every single day.
It is simple - if we value what we do, then we will add value our clients and our clients’ will add value to their families and their families will add value to their communities, and those communities will add value to the world.
Understanding the Onboarding and Active Driver process and researching the mission and vision the business has.Contacting and assisting Driver Applicants through the registration process.Clear and concise communication on document requirements and document upload process.Striving to offer a seamless introduction to the Bolt family by utilizing your script and user interface to the best of your ability.Quality check applicant supporting documents i.e. Vehicle Registration, PrDP & Operator DisksDownload supporting documents from the Document Collection SystemImport applicant supporting documents to the correct profile on the Admin systemsIdentify and discard all fraudulent applicantsAssist Drivers to register their profiles in additional cities if requiredFollow up calls with Drivers that are outstanding supporting documentsAble to work shifts 5 days per week (9:00 to 18:00)Able to speak Twi Language fluentlyMust have a valid work permit
Did we spark your interest? Get in touch and let’s talk!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDUyMTgxNzk/c291cmNlPWd1bXRyZWU=&jid=1262641&xid=545218179
11min
1
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PURPOSE OF THE ROLE:
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.To assist in employer engagements in areas where they are visiting
Areas of Responsibilities
Key Activities
Member Walk-Ins
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed and signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearLetter from SARS is available and show Tax number
Advise member is there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO and/Compliance Manager for further investigation.Provide members with benefit statements, where available.Help member submit the funeral claims to the funeral claim administrator.Educate members on benefits of the fund and process.Provide a weekly report to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per monthAll travel plans to be approved by the manager and ultimately by the head of department before you embark on a trip. All travel requirements to be fulfilled prior to submission for approval.Any deviation from plan must be motivated and plans changed accordingly.
Assisting with Employer Engagements
To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOsTo prepare for employer visits by ensuring that a full recon, outstanding claims and unallocated contributions have be...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc5NjQ2NDg2P3NvdXJjZT1ndW10cmVl&jid=1144151&xid=3579646486
12min
1
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Our client in the FMCG Industry based in Johannesburg is currently looking to employ a Customer Services Consultant.
An awesome career opportunity awaits!
Requirements:
Grade 12 certificate.3 years’ experience working on Microsoft operating systems.Strong administrative skills.No specific experience in IT is necessary.A successful candidate needs to be good with people.Have a passion for customer service excellence.The successful candidate will need the ability to manage End User frustrations effectively.Ability to work well under pressure and be able to identify and manage priorities.
Responsibilities:
Create and Maintain documentation. This includes creating process documentation, user documentation, help guides, user guides, product manuals, etc.Manage the Helpdesk phone. This includes taking calls and ensuring that all calls are logged in the system as well as providing feedback on already logged calls. This will be done by communicating with the relevant people internally to provide feedback to the end users.Manage WhatsApp groups. This includes taking down and logging of calls that are submitted via WhatsApp.Communication to the business. This includes ensuring that important communications are sent to the business as and when needed in a professional manner.Pulling reports and providing to business. Telephones, Helpdesk, other. These are done usually on a monthly or weekly cycle but can also be requested ad hoc.Assist in Helpdesk Management. This includes following up on calls for staff as well as managing outsourced calls.Quotes and Orders. This includes loading of quotes, requesting quotes and managing the fulfilment of those that become orders.Follow up with services providers on issues logged externally. From time-to-time calls are logged with service providers (such as phones, printers, arch, SAP, internet lines etc..) These calls need to be managed and service providers held to SLA agreements.IT Training. Setup and provide basic IT training for new employees as well as existing employees on IT processes and productions. For example: how to apply for leave, claims, access company policies etc.General Admin. This includes any IT administration task that may need to be done, for example: taking minuets in meetings when requested, organizing training, organizing IT functions etc.Maintenance of Chronoscan. This includes mapping documents for electronic extraction. (EDI)Maintenance of the telephone system. This includes setting up new phones, speed dials etc.
Please note should you not receive a response within two weeks of applying please consider your applicatio...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDk1ODU5OTA0P3NvdXJjZT1ndW10cmVl&jid=1489925&xid=2095859904
13min
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