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Outbound Call Centre Agent - Ghanian (Twi) languag
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1 year ago3429 views
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General Details
Description
We could tell our story as an acorn growing into an oak tree. We could tell our story as two friends who started a business in their bedroom that grew into the largest independent short-term insurance broker in South Africa.
Or we could tell a story about a belief and vision to contribute meaningfully into the lives of our clients, our suppliers, our partners, and our staff - because that is why we wake up every single day.
It is simple - if we value what we do, then we will add value our clients and our clients’ will add value to their families and their families will add value to their communities, and those communities will add value to the world.
- Understanding the Onboarding and Active Driver process and researching the mission and vision the business has.
- Contacting and assisting Driver Applicants through the registration process.
- Clear and concise communication on document requirements and document upload process.
- Striving to offer a seamless introduction to the Bolt family by utilizing your script and user interface to the best of your ability.
- Quality check applicant supporting documents i.e. Vehicle Registration, PrDP & Operator Disks
- Download supporting documents from the Document Collection System
- Import applicant supporting documents to the correct profile on the Admin systems
- Identify and discard all fraudulent applicants
- Assist Drivers to register their profiles in additional cities if required
- Follow up calls with Drivers that are outstanding supporting documents
- Able to work shifts 5 days per week (9:00 to 18:00)
- Able to speak Twi Language fluently
- Must have a valid work permit
Did we spark your interest? Get in touch and let’s talk!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDUyMTgxNzk/c291cmNlPWd1bXRyZWU=&jid=1262641&xid=545218179
Id Subtitle 1106773206
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iPersonnel
Selling for 2+ years
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By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
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Introduction
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Duties:
Developed and modified software modules based on business requirements.Developed high quality codes in C#, .NET languages.Good knowledge of MS-SQL or MySQLPrepared technical requirements, functional specifications and configuration documents.Addressed technical queries from clients in a prompt manner.Worked with QA team in unit testing and system testing.Coordinated with project team to develop ad-hoc prototypes.
Experience:
5 + years (Negotiable)
Skills:
C#.net CoreMVCMySQL or MS-SQLJavaScriptHTMLReact Native – Would be a bonus
Qualification:
B-TechBSC or equivalent from varsity College, CTI, University or CPUT – Depends on experienceSelf-learner, with the ablitiy to work in a team or on your own.
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Skills and competencies
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