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Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
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KEY OUTPUTS
Managerial
Overall responsibility for the effective management on all levelsOverall management of all operational management at the Tented Camp and direct support to the Management Team including Security, Chefs and Guiding TeamDevelopment, Training and relief schedules of all direct reports managementOverall responsibility for all permanent and seasonal staff at KTTC and the creating of an environment of learning and development within the company valuesOverall communication between General Management, HOD’s and general staff departments through all levelsManaging HR issues and industrial relations proceduresManaging the Tented Camp in absence of General and Assistant General Manager
Financial
Assisting in creation of lodge budget in conjunction with the General Manager and Lodge accountantActive management of stocks in the Camp such as crockery and cutlers, linen, operational items, spa stocks and safari shop stocksCreate an environment of care for equipment, saving and sustainability
Operational
Management of all Guests areas and exceeding of guest expectationsOverall accountability of following up on all maintenance in ALL front of house areasOverall accountability to live the company behaviours and implement a culture of care and learningDaily, monthly and weekly training of Housekeeping, Butlers, Cleaners etc.Daily, monthly and weekly training of all Service departments within company standardsAssist with daily hosting during mealtimes, welcome, check in etc.Coordinating of reception for day sheets, reservations, VIPs, special requests and guest movementsAssist with daily/weekly/monthly departmental meetingsProvide support and guidance to the Head Housekeeper with Rooms checks, room maintenance and upkeep of company standard in the roomsProvide support and guidance to F&B Supervisor and Service Teams with Main area checks and upkeep of company standards in serviceImplementing and follow up on Development plan and performance management of F&B Supervisor and Lodge StaffCoordinate and actively oversee the exceeding of guest expectations and guest delightsOverall accountability for Leave cycles of Service staff, Reception and Safari ShopDaily and weekly meetings with Assistant GM and GM for smooth operations and updates at the CampDaily and weekly feedback to Reservations on Agents, bookings etc.Implementing of new standards, equipment and active participation into the company cultureImplementing of Fox Browne feedback, regional feedback and adhere to the company standards at all timesCreating an en...
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KEY OUTPUTS:
GENERAL:· Responsible for the maintenance and improvement of all buildings and associated infrastructure primarily water purification systems and networks, electrical systems and networks, waste water treatment and related infrastructure and IT networks and systems located within &Beyond Ngala Private Game Reserve.· Set, maintain and monitor detailed daily, weekly, monthly, annual preventative maintenance plans.· Ensure highest degree of workmanship and quality control are set and met by the department. · Ensure systems in place to facilitate immediate repair and maintenance to guest rooms and areas. · Plan, budget and execute renovations of existing infrastructure and buildings as well as construction of new buildings and associated projects. · Management, mentorship and training of maintenance teams.· Management and liaison with specialist contractors and maintenance services.
PROCESSES: · Manage and maintain stock control systems and procurement.· Manage budgets and communicate any unforeseen costs. · Management and control of preventative maintenance plans and systems.· Manage recycling and waste management.· Manage and reporting of sustainability statistics and audits.· Source reliable suppliers and constantly strive to negotiate the best prices from them· Sourcing of maintenance parts through local channels· Control all maintenance related purchases· Ensure your teams, treat all equipment with care and are trained in their areas of responsibility· Control wastage within your department· Management and control of maintenance related machinery and tools.
FINANCES: · Ensure stores and stocks are controlled· Negotiate the best prices and spot check agreements· Control the expenditure and manage the budgets to remain within the limits agreed on with management. · Ensure effective logistic planning to ensure necessary spares, equipment and materials. · Report on and justify all expenditure
LEADERSHIP:· Ensure that all staff are trained and competent to carry out their respective roles and responsibilities. · Manage performance through feedback and annual performance appraisals.· Ensure all maintenance staff are sensitive to working in guest areas, noise levels, and uniform is clean, neat and name badges are worn.· Allocate staff to perform tasks according to prioritized needs.· Recruit and induct new staff in conjunction with HR.· Identify training needs within the maintenance department· Keep an attendance register· Ensure that your staff are properly equipped to carry out their duties safely and effectively· Ensure that ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE2ODQ1MzU0P3NvdXJjZT1ndW10cmVl&jid=1503276&xid=3316845354
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JOB ROLE
FUNCTIONAL RESPONSIBILITIES
Line Management of Kenya Operations
As General Operations Manager you are end-responsible for the management of all operations
in Kenya. This includes amongst others:
Line management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenanceEnsuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a/o health & safety and admin controlsEnsuring that all assets and equipment are kept in excellent conditionStrong general performance of the company’s Kenya operations against set management objectivesStrong financial performance of the company’s Kenya operations against its Operating Budget as well as good management of CAPEX against CAPEX budgets/plans
Your Profile
We are looking for an experienced, well-rounded GM-like Operations Manager with the following profile:
Minimum 10 years of experience in various operational management roles (Africa experience and tourism industry experience a must)Strong organizational and logistic skills in leadership positions in organisations with >150 staffEffective at managing and training/coaching middle managers and staffEffective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environmentGood working knowledge & experience in the majority of the following areas:Logistics/resupplyCost managementHRMenus, food quality and food presentationSome bush/guide knowledgeAsset & fleet maintenance managementAbility to build good working relationships with people at all levels from camp staff to the Board of DirectorsProven ability to handle complex intercultural people matters, with cultural sensitivity and awarenessPassion for positive impact and wildlife tourism as well as community developmentMinimum degree or diplomaStrong verbal and written communication skills and ability to structure and present work plans and ideasIndependent ‘getting things done’ mentality; willing to work hardSwahili a preference
Location & Travel Requirements
You will be based in Nairobi with frequent tra...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTg4NDg3Njg/c291cmNlPWd1bXRyZWU=&jid=1210322&xid=718848768
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Ensure maximum efficient operations of equipment and machinery, as well as the care of plant and support equipment, through the direction of a technical support team made up of foreman, technicians, and artisans.
Responsibilities:
Ensure alignment of all work processes to the required quality standards.Proactively identify continual improvement strategies.Action agreed quality initiatives ensuring that they are aligned to tasks/ processes/ systems.Manage capital expenditure and lead projects across the business.Develop and implement strategies to improve engineering services, performance, and operational efficiency.Manage budgets and monitor expenses ensuring expenditure is within the budget.Continuously strive to save costs.Provide leadership to the team, defining objectives to be achieved by the department.Deploy people management processes workforce planning, recruitment, and selection, learning and development, performance management, career and succession planning and employee relations etc. effectively, in line with organisational policies, procedures and prevailing improvement initiatives.Manage the working environment and ensure it contributes to improving staff morale and increasing productivity.Design and review operation’s organisational structure to support operational plans and strategy, in collaboration with HR.Oversee and manage the implementation of maintenance and preventative maintenance programmes.Ensures equipment and machinery compliance with production procedures and processes specifications related to mechanical, machinery, instrumental and electrical or civil works.Ensures plant operates cost effectively with minimum downtime.Enforce adherence to good manufacturing principles in line with standard operating procedures.Act as the legally responsible engineer for the area of responsibility (GMR2.1).Keep up to date with legislative changes in relation to food safety and processing methods.Ensure insurance requirements are met regarding machinery and equipment.Keep up to date with environmental laws (safety, health, and environment) and implement changes arising.Enforce safety practices by ensuring adherence to the Occupational Health and Safety ActResponsible for implementing recommendations because of audit findings/outcomes and identify further audit requirements.Adhere to and meet all relevant safety targets and measurements within the area of responsibility.Monitor any trends in food and operational safety compliance issues and proactively address to resolve.Actively address all customer and supplier concerns.Adhere to, and lead in the compliance of all Environmental, Health and Safety and all other applicable regulatory statutes, ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTEwMTYxOTEyP3NvdXJjZT1ndW10cmVl&jid=1314497&xid=2510161912
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HR/IR/Traning Manager - Mozambique (Tete) candidates only - Salary Neg + Housing, Travel, Education Allowance and transport allocation. Medical aid and Pension fund. I am looking for an HR Generalist The ideal candidate will be responsible for Advising and supporting on all HR and industrial relations Build and maintain relationships Strong experience in policies and procedures. Degree is required (Human Resource) 3-5 years experience HR3-5 Years of Experience in the development and execution of training plans. Send your Cv to marinda@prrrecruitment.co.za #hrcareers #Mozambique#Tete#HR#IR
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTUyMTg0MTcyP3NvdXJjZT1ndW10cmVl&jid=1298020&xid=3152184172
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Limpopo- Freelance Facilitator/Assessor Wanted to train the below Unit Standard/Qualification:HWSETAQualifications:Overhead Crane Pendant and Overhead Crane Cabin Truck Mounted Crane Counter Balance Lift Truck <15 Tons F1 Counter Balance Lift Truck <15 Tons F2 Counter Balance Lift Truck <15 Tons F3 Counter Balance Lift Truck <15 Tons F4 Advanced Lift Trucks F5,F8,F9,F13,F14,F15,F16Lift Trucks F6,F7,F12Bulldozer Novice Bulldozer Refresher Dumper Truck Refresher Dumper Truck Novice Excavator Novice Excavator (Re-certification) Front end loader Novice Front end loader Novice TLB Novice TLB Tractor Loader Backhoe Refresher Tractor Refresh Tractor Novice Scaffolding Erector Scaffolding Inspector First Aid Level 1 Training ProgrammeControl Workplace Hazards and Risk Basic Fire Fighting Programme Sling LoadsHazard Identification and Risk Assessment Hazchem Handling (Engineering and Construction)Workplace Hazardous Substances (Hazchem Handling-Mnaufacturing) SHE Representative Advanced Assessments - Handtools (Powered) Stacking and Storage RegulationsConfined Spaces Incident Investigation Evacuation and Emergency Drills (Fire Fighting and Emergency Action Plan) Requirements: Must be registered with HWSETA or TETA SETA Must be registered with ETDP SETA Own Vehicle(Advantageous) Must live in or around Gauteng Rate : R800 - R1200 p/day Availability: Immediate Subject Line - Subject Matter Experte-mail to hr@mtechtraining.co.za or whatsapp cv to 0614138351
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Requirements: Relevant qualifications I.E Human ResourcesMinimum of 2 years experience in a Training / HR roleUnderstanding of Skills and Employment Equity ActBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU2MjA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130719&xid=1109_56204
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Job Purpose:Ensuring the efficiency and productivity of the Branch, Warehouse, Production and Distribution functionsKey Responsibilities:Management of COD customer collections & deliveriesMonitor warehousing spending costsMaintained neat and tidy at all times- including perimeter of buildingEnsure sales orders are processed and delivered timeouslyAccurate and efficient stock countsFIFO stock rotationEfficient and accurate receiving of stock - notifying branches of differencesFollow up on in-transit; inbound and customer queriesEnsure adherence to food safety and hygiene practicesFollow up on delivery queriesAccurate stock order replenishDrive cost reduction within the branchGeneral AdministrationHousekeeping and MaintenanceLiaise with Telesales and Telesales supervisor on all aspects of customer deliveriesCredit control on credit approval for customersAccurate daily processing and maintaining of deposits and ordersStaff managementRequirements:5 years in production and warehousingVast experience in Warehousing and DistributionSupervisory skillsBudget managementContinuous improvementWe will only review applications that are based in and around Nelspruit, a South African Citizen and that meet the criteria. If you have not heard back from our HR department within 2 weeks of your submission, please consider your application as unsuccessful.QualificationsDiploma Logistics ManagementDesired Skills:Staff ManagementdistributionWarehouse Managementfinancial managmentDesired Work Experience:2 to 5 years FMCG2 to 5 years Team Leader & Supervisor
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0NDk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130549&xid=1109_54496
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VACANT POST
MOK Projects and Distribution (Pty) Ltd is currently
looking to employ an experienced Candidate
for the following Post:
Diesel Mechanic
Minimum Requirements
Must have relevant trade test qualificationsMinimum 3 years’ experience in a similar role.Previous workshop experience essentialProven experience with maintenance of trucksHave knowledge of mining equipment and general maintenanceAbility to work under pressureValid driver’s license
DUTIES/RESPONSIBILITIES
Fault-finding and diagnosis by interpreting product “under
performance” and/or failureFollow repair, maintenance instructions and specifications as per
the manual
·
Provide comprehensive and
accurate reports on diagnosis, assessment of component/part, failures,
observations, actions and recommendations
·
Vehicle Inspections and
General Repairs
Ensure all vehicle detail is accurately recordedComply with all company policies and procedures regarding
inspection sheetsEnsure all special tools and equipment is available and in working
conditionEnsure the following (minimum) aspects
are fully understood and can be repaired and maintained as required:
Engine; Gearbox; Retarder Clutch; related functionsTyre Audits and rotation of tyresBrakes operationsBasic Air SystemsEnsure post-repair check-lists are done
Adhere to all Health and Safety policies
and proceduresMust attend to all the breakdownsPerform any other duties assigned by
Management
Salary: Market Related (Negotiable)
Applications can be directed to the following email
address: hr@mokprojects.com
For more information please contact HR Department:
011 974 0623/ 081 791 9411
Closing date: 20 May 2024 at 16h00 pm
If you do not hear from us within a week after closing date, it means
your application was unsuccessful.
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VACANT POSTS
MOK Projects and Distribution (Pty) Ltd is currently
looking to employ three experienced Candidates
for the following Post:
Truck /Fleet Controller X 3
Duties &
Responsibilities
·
Manage fleet on pointer/telematics system
·
Ensure drivers adhere with the speed limits
·
Be able to communicate with mines
·
Check truck movement all the time
·
Check if tracking units are all working fine
·
Capturing POD's
·
Reporting breakdown to the workshop
·
Perform any duties that is assigned to you by
management
Minimum
Requirements
Must have 2 years relevant experience
Ability to work under pressure
Excellent communication skills
Salary: Market Related (Negotiable)
Applications can be directed to the following email
address: hr@mokprojects.com
For more
information please contact HR Department: 011 974 0623/ 081 791 9411
Closing date: 20 May 2024 at 16h00 pm
If you do not hear from us within a week after closing date, it means
your application was unsuccessful.
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