Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for social services in Jobs in Johannesburg
1
SavedSave
Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjczMDE0OTE1P3NvdXJjZT1ndW10cmVl&jid=1553861&xid=3673014915
1s
1
Responsibilities:
Assist the Procurement department in the listing of new stock itemsEstablishing new suppliersAssist with admin for price updates to shop/shelf talker templates for groupManagement of detailed information collation for all branchesAdministrative assistance for any overflow work within the procurement department as and when neededManage responses and incoming workflow from the company’s general email inboxCreative design collaboration with Graphic designer for certain print media publications
Social Media Tasks Include:
Implementation of ad campaigns for listed products & departmentsCalendar planning and content creation for marketing via social media (Facebook and Instagram) on all products for each department within the stores on a month-to-month basis following monthly promotions briefManaging social media customer reviews, queries, and interactions.Managing sponsored ad campaigns via social mediaOverseeing creative designs/ copy for company campaigns (at least 2 x main campaigns monthly)Generation of ad spend budgets to be implemented and monitored per bookingPopulating information of campaign analysis to record KPI data for company recordsCompile mailer of active campaigns for in-house mailing lists (2 x main campaigns monthly)Implementation of sponsored campaigns of various supplier initiatives (including the launching of new products/competitions/advertorials/brand awareness)Monitor Facebook and IG pages regularly, and ensure stories are updated at optimal times to showcase catalogue promotions and services on offerHR Administrative tasks include preparations for various vacancy positions to advertise on chosen platforms (namely Facebook) including copy preparation/ sponsored advert booking (budget confirmation)Manage Google pages for the various branches nationwide - uploading content, google ads, and responding to customer reviews per branch.Updating Google pages with special trading hours, Public holiday information, or special announcements
Skills: Outlook / MS Word / Excel, Google+ Business / Adverts/ Adwords / Gmail , PowerPoint , SharePoint , Social Media for business (Facebook/ Instagram)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTUyMTgxNDczP3NvdXJjZT1ndW10cmVl&jid=1293554&xid=3152181473
1s
1
SavedSave
Job Purpose:
Assists Project Managers during the development of major projects from commencement to completion. Monitors progress of the development projects within his/her area of responsibility and assists the Project Manager with the documentation when necessary.Key Stakeholder Management including Communication and InteractionInternal: Executives, Relevant Committees and Workgroups, Functional areasExternal: members and non-members, PCH PG representatives, PSO’s, SOs TPPP’s, South African Reserve Bank, National Treasury, Financial Sector Conduct Authority, International Payment System Bodies and Regulators.
Project Management Support:
Performing project administrative functions such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirementsEnsuring that meeting rooms are prepared, and all technology are functional to allow for effective engagementsRecord minutes, decisions, risks, issues, and actions at meetings and on time distribution of all documentation/reports and filing of project documentation (Project Administration Audit Checks)Keep an action log and follow up on agreed actions from meeting with Project Managers or Project StakeholdersHandle general project communication and administration activitiesAssist and/or prepare project performance reports, dashboards and/or presentations to provide a comprehensive view of a projectProvide support to project managers with changes in existing projects or execution of additional projects that cause changes to project schedulesEnsure accurate distribution of reports to relevant stakeholdersFacilitate approval/sign-off processesIdentify potential risks involved on delivery and timelines
Stakeholder Management:
Build and maintain sound relationships with project stakeholdersUnderstand the deliverables of internal and external project stakeholders and contribute to success through support
Networking:
Cooperate and work with others, encourage a positive team spiritExercise considerable degree of initiative in the execution of duties and perform duties independentlyPortray a professional image and high degree of social skill when dealing with colleagues and stakeholdersKeep abreast of changes and trends in project management
Education and Experience Required:
8 - 10 years of hands-on experience as a project administrator or coordinator, with at least 8 years and more involved in complex multidisciplinary projects or multiple projects/programmes in the financial services and banking industry.A tertiary qualificati...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTM0MjE0MTk3P3NvdXJjZT1ndW10cmVl&jid=1642460&xid=1934214197
3min
1
Purpose of this role:
To strategically provide direction, manage and improve EPMO strategy, frameworks and policies align to industry standards, regulatory requirements, and risk management that is fit for Alexander Forbes requirements.To provide oversight and manage the enterprise-wide portfolio of the EPMO which includes a designated Team of Programme Mangers, Project Managers, Administrators, Business Analysts (Permanent & Contracted) and third party service providers contracted responsible for execution of various Operational and Strategic Projects and Programmes end to end within the Alexander Forbes (AF) project and programme delivery framework on a day-to-day basis.Collaboration with stakeholders across organisation to drive and ensure successful execution against Business Cases and Benefits for specific Projects and Programmes and completion within set timelines and budgets approved, while ensuring professional standard of work.Lead by example in living the Alexander Forbes Values and ongoing care and development of the team to stay aligned with best practices fit for the purpose to deliver a positive outcome and success in line with organisation objectives and priorities.Provide ongoing professional guidance, mentoring, coaching, development and on the job training of team and members to ensure excellence and progressing in ongoing improvement of the overall EPMO capabilities and execution success
Education and Experience:
A Bachelors degree in Business, Administration, or a related field.Project Management Professional (PMP)Managing Successful Programmes (MSP)Agile CertificationPRINCE 2 Foundation and Practitioner – advantageousBusiness Analysis Diploma – advantageousMinimum of 10 years plus experience in industryMinimum of 5-year leadership experience in PMO
Knowledge and skills:
Strong leadership experience.Manage a remote working environment.Professionally liaise with Senior managers and Executives as an ambassador for the EPMO function.Work effectively and efficiently to achieve objectives.As required from time to time, various formal and informal meetings will have to be attended and participated in StrongGood written and verbal communication skills.Strong attention to details and technicalities.Excellent organizational and technical skills.Good interpersonal and multi-tasking skills.Ability to work under pressure
Business understanding:
Strong Commercial understanding.Client orientated execution and delivery.Stakeholder roles and importance of peer networking.Lead and drive the socialization of change.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTgzODU5NjQ3P3NvdXJjZT1ndW10cmVl&jid=1166824&xid=1583859647
15min
1
SavedSave
Plan, develop, execute, track and report across paid search and Google Ads display campaigns. Manage key media strategies across paid search, social and display channels, as well as effectively manage and optimize each channel and Google Ads display campaigns. Possess a firm understanding of the primary online marketing channels: SEO, paid search, social platforms, content marketing, targeting, and retargeting. Have working knowledge of the paid search platforms and implement campaigns and have the ability to work across multiple accounts.
RESPONSIBILITIES
Paid Search Planning
To manage and deliver Paid Search planning activities. Develop and update the operational digital marketing plan to align the plan with business goals; contribute to the overall alignment of the marketing plan to the goals of the business.
Marketing Campaign Development
Develop tactical Paid Search strategies to assist in the achievement of operational marketing goals. Manage online marketing campaigns and negotiate service level agreements to ensure successful campaigns and value for money. Plan, coordinate, and supervise activities relating to campaigns.
Paid Media
Develop and/or deliver a plan for significant aspects of a product, service or marketing area under guidance from senior colleagues. To manage the performance media including but not limited to PPC and Google Ads Display, activities by brand.
Project and Portfolio Management
Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved. Manage a portfolio of projects while reporting to senior colleagues.
Stakeholder Engagement
To liaise with key resources and stakeholders (Marketing Managers, Channel Managers, Wider Digital function and Digital Marketing Team). Develop stakeholder engagement through identifying stakeholders, finding out their needs//concerns and reacting to these to support the communication of business information and decisions.
Budgeting
Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas of the organization. Manage the media budgets and ensure a high return on advertising spend (ROAS).
EDUCATION
Grade 12/ SAQA Accredited Equivalent (Essential); Relevant degree and/or
Diploma (Advantageous)
EXPERIENCE
3-5 years hands-on experience within a PPC campaign management environment (Essential);
3-5 years digital marketing experience (Essential);
Experience within a financial services industry and Ecommerce (Advantageous)
Managerial Experience
2 or more years experience of planning and managing resources to deliver predetermined obje...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjkxNTQwOTA1P3NvdXJjZT1ndW10cmVl&jid=1595532&xid=4291540905
29min
1
SavedSave
JOB PURPOSE
Plan, develop, execute, track and report across paid search and Google Ads display campaigns. Manage key media strategies across paid search, social and display channels, as well as effectively manage and optimize each channel and Google Ads display campaigns. Possess a firm understanding of the primary online marketing channels: SEO, paid search, social platforms, content marketing, targeting, and retargeting. Have working knowledge of the paid search platforms and implement campaigns and have the ability to work across multiple accounts on a daily basis, organize workflows and deliver on deadlines.
RESPONSIBILITIES
Paid Search PlanningMarketing Campaign DevelopmentPaid MediaProject and Portfolio ManagementStakeholder EngagementBudgetingInsights and ReportingLeadership and DirectionPerformance ManagementContinuous ImprovementTeam Capability Building
SKILLS
Computer and System skillsCommercial AcumenCosting and BudgetingData Collection and analysisInformation retrieval and searchingAction PlanningPlanning and OrganizingPolicy and proceduresPolicy and RegulationCustomer and Market Analysis
EDUCATION
General Education
Grade 12/ SAQA Accredited Equivalent (Essential);Relevant degree and/or Diploma (Advantageous)
EXPERIENCE
General Experience
3-5 years hands-on experience within a PPC campaign management environment (Essential);3-5 years digital marketing experience (Essential);Experience within a financial services industry and Ecommerce (Advantageous)Managerial Experience 2 or more years experience of planning and managing resources to deliver predetermined objectives as specified by more senior managers (Essential)
TASKS
Responsible for the development of marketing campaigns using paid digital channels.Working closely with all media partners such as Google, Facebook and agencies.Developing and implementing campaign plans and optimisating to achieve key performance metrics by brand.Partner with marketing team members to develop integrated efforts across channels, on new and upcoming campaigns.Develop a total understanding of digital audiences marketing thought targeting technics.Provides campaign performance reporting and analysis on a daily, weekly and monthly basis.Work with Marketing Managers and channel peers, as needed, to finalise and agree budgets and volumes and KPI’s.Ongoing audits of search and display channels for each brand and provide insight as to how ROI can be increased.Respon...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjA1NDczNTgzP3NvdXJjZT1ndW10cmVl&jid=1687780&xid=2605473583
30min
1
SavedSave
Overall Purpose of the Job:To develop and manage the delivery of effective media (traditional, digital and social media) and internal communications strategies aimed at all stakeholders of the organisation. To manage and provide an effective internal and external communication service to the companys staff and stakeholders by providing strategic and tactical guidance and advice to management and leadership
Minimum requirements:
Degree in Communications or Public Relations or Journalism
Ideal Qualification Post Graduate qualification in Communications or Public Relations or Journalism.
7 Years Experience in Communication / PR and Marketing5 Years Management Experience
Duties and responsibilities:
Management of the Corporate Communications Plan:
Manage the implementation and evaluation of an effective internal and external communication business plan in line with the Corporate Communication and Marketing strategy.Continuous monitoring and evaluation of compliance to existing policies and procedures.Responsible to develop processes that will add value to the overall Corporate Communications and Marketing
Management of the Media Relations Plan:
Manage the process of content compilation for media releases, boilerplates and opinion pieces, Letters to the Editor and associated activitiesArrange and manage media conferences (including all logistics)Manage the media query process and develop and maintain a media query register, as well as the timeous response to all media queriesManage the monitoring and analysis of media coverageManage and maintain the Scompanys electronic media libraryManage and ensure compliance with the media relations policyGuide senior leadership and appointed subject matter spokespersons throughout the company in the media liaison processesPlay an active role, as a member of the Crisis Committee, in crisis management situations to defend the reputation of the companyArrange media networking eventsEnsure sufficient positive coverage for the companyManage social media platforms
Management of the Internal Communications Plan and Activities:
Manage the intranetManage the compilation and dissemination of all formal internal corporate communicationsPlan and coordinate information sessions for staff on behalf of the Director of Civil Aviation
Management of the External Communications Plan and Activities:
Manage the provision of writing, presentation and speech compilation services to interested SACAA partiesManage the translation servicesManage the sub-editing ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ2NjE5ODU3P3NvdXJjZT1ndW10cmVl&jid=376226&xid=3946619857
36min
1
SavedSave
PURPOSE OF ROLE
A Social Media Administrator will be responsible for ensuring that all Social Media enquiries and queries are responded to and addressed timeously and accurately within the stipulated time frames. Should take a proactive role in learning about the client’s business needs and company culture and provide a high level of service.
RESPONSIBILITIES
Ensure that all enquires are acknowledge upon receipt with 24 working hoursEnsure that all Google Business Account queries and enquires are responded to timeouslyTo ensure that all queries are properly channeled to back office and that member is kept up to date on the progress of the queryTo manage that where enquiry is not clear a telephonic engagement is made with member to ascertain purpose of the queryTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims queries, escalations and ensuring that they are processed timeouslyIdentify the source of the query by identifying all parties to a complaint, and ensure that the relevant information be sought from all parties.Accurate query response within the stipulated timelines.Have good problem solving capabilitiesControl the outcome of the queries and ensure it is resolved.Be able to deal with the Board of Trustees and other stakeholder queries.Deal with day to day member queries telephonic and via emailsProvide a weekly report/update of all complaints and queries to ManagementProvide monthly reports for the relevant stakeholders
REPORTING AND ADMIN
Submit daily and weekly reports including any ad-hoc reports as and when required by business
RELATIONSHIP MANAGEMENT
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
TIME MANAGEMENT
Excellent time management.Flexible and ability to work under pressure and multitask.
COMPETENCIES REQUIRED
MatricCommunication (Written and Verbal)English (Business writing and email etiquette)Stakeholder management (CRM)Industry knowledge and at least 2 years Industry experienceAccuracy and attention to detailJudgement and Decision MakingWorking under pressure And Deadline drivenOrganizational skills / Planning and prioritizingInterpersonal skillsSettings goals
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTgzMzQ0NTY/c291cmNlPWd1bXRyZWU=&jid=376759&xid=718334456
39min
1
SavedSave
We are looking for a creative and very passionate Copywriter to write clear and concise copy for any of marketing collateral (products brochure, blogs, ads, publications and websites). Your words will inform and engage target audiences.
Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
Primary Responsibilities for the Role
Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters, mailers, brochure and other marketing collateral on & offline )
Conducting thorough research and interviews
Working with creative professionals to build marketing projects and campaigns.
Research industry-related topics (combining online sources, interviews and studies)Conduct high-quality research and interviewsWrite clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsProofread and edit blog posts before publicationSubmit work to editors for input and approvalCoordinate with marketing and design teams to illustrate articlesConduct simple keyword research and use SEO guidelines to increase web trafficPromote content on social mediaIdentify customers’ needs and gaps in our content and recommend new topicsEnsure all-around consistency (style, fonts, images and tone)Update website content as needed
Minimum Qualification and Experience Requirements
Proven experience as a copywriter or related roleKnowledge of online content strategy and creationExcellent writing, editing and proofreading skillsExperience with SEOStrong research skillsCreativityCollaborative spiritExcellent time-management and organizational skillsBSc/BA in marketing, English, journalism or related fieldKnowledge of French language may be beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjc2NDMyNzgyP3NvdXJjZT1ndW10cmVl&jid=1280285&xid=1676432782
1h
1
SavedSave
Client based in Bryanston seeks the services of Digital Marketing Specialist to support the formulation of digital marketing strategy and implementation to ensure the effectiveness of the results aligned to business requirements. Maintain our current B2B customer base & help to implement strategies to penetrate B2C with a consumer focus. Influencing targeted consumers or businesses to choose LS products and services in order to achieve specific measurable business and marketing objectives.
Key Performance area:
• Execute effective digital marketing and social media strategies in support of and in response to the business’ overall objectives while ensuring effectiveness of results:o with an understanding of digital marketing tactics, including SEO, PPC, native advertising, email marketing and online reputation management, crossing into areas as integrated campaignso working with agency strategy, development and creative teams to ensure all strategy and messaging align with integrated digital marketing campaignso Provide support, input and influence in all digital marketing activities, based on relevant insights generated, and with the aim of improving digital marketing activities• Develop strong relationships with key internal stakeholders across the business within Property and Auto businesses• Keeping abreast of digital marketing and social media trends, with a firm understanding of user experience principles and influence stakeholder perception of digital marketing value to the business
• Co-ordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off digital marketing plan• Participate in conversations and provide insights/recommendations when reviewing data presented by reporting platforms
Qualifications:
• Essential: Marketing Diploma or Degree with particular focus on Digital Marketing• Advanced Diploma or Degree in Marketing is an advantage
Experience:
• 3- 5 years of digital marketing roles that include client-facing roles, digital project implementation• Working knowledge of best practices and workflows for digital marketing channels (web, social, mobile, media, etc.) and digital content/asset creation.
Technical Skills:
• Data interpretation• Marketing Strategy understanding as it relates to the components of the marketing mix• Analytical thinking ability to enable the application of client insights, market/competitors• Communications skills and understanding including all communications mix elements (ATL/BTL)• Understanding of branding & brand building principles and techniques as drivers of marketing strategies• Writing of briefs and verbal articulation thereof to internal and external stakeholders• Implement...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc3MTE3NTQwP3NvdXJjZT1ndW10cmVl&jid=1188899&xid=3877117540
1h
1
Our client, a call centre located in Randburg, Johannesburg, are looking to employ customer service agents who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
Danish / Swedish / NorwegianPrevious customer service experience advantageousStrong PC literacyStrong customer orientationAvailability to work shifts (International Call Centre)
Job Description
Identify the needs of the end userAnswer chats, calls and respond to social media queries & emailsResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessaryMeets or exceeds quality and productivity goals assigned by managementDemonstrates clear and polite written and oral communicationMaintain a positive and professional demeanour and portray the company in a positive lightDemonstrates appropriate sense of urgency across channel responses and service levelsFollow company policies and processes in order to process customer requests appropriatelyDemonstrates knowledge and use of departmental resources, policies, and proceduresUses customer service tools in order to provide an accurate response and an exceptional customer experienceEscalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer serviceProactively communicates system and process issues, and customer feedback trends to managementExceeds customer expectations by going above and beyond
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA4NjkwNjM1P3NvdXJjZT1ndW10cmVl&jid=579947&xid=3008690635
1h
1
Scope of position
Customer Service Team Lead acts as the contact point for all team members hence excellent communication skills is required. You need to act proactively to ensure smooth team operations and effective collaboration. You will be responsible for supervising, managing and motivating team members on a daily basis by optimizing group dynamics and team composition. Ultimately, you should lead by setting a good example and engage the team to achieve the necessary KPIs.
Key responsibilities
To motivate, develop and mentor team members in a dynamically changing environmentDrive process performance to achieve and exceed SLA deliverablesLead and deliver complex client engagements that help identify, design and implement creative business solutions for the companyProvide excellent customer service and determine the needs of the client.Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performanceManage Shrinkage, Productivity and control attritionManage dips in performance with adequate reinforcement plans proactivelyPeople management and associated responsibilities like performance and development managementAbility to communicate well and Manage relationships with internal and external contactsManage & delegate daily volumes within team and coordinate activities to ensure daily BAU delivery is in line to customer KPIsUnderstanding of processes run by team and ability to bring in improvements and efficiencies within operationsCreate a mode of operations to be adhered to by team members in order to maintain good routine and orderlinessConduct Team Huddles to discuss process updates, feedbacks and key focus points for the dayAnswer and manage client queries/complaints across LOBs, rectify issues and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutionsAble to mentor team in process & quality parametersPerform Root Cause Analysis to identify key AFIs and create action plans / goals to improveProvide Direct Customer Support, answer live chats or/and social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member.Create, Publish and Maintain operations related reports on timely mannerDiscover training needs and support in training to provide the necessary coaching on groundCollaborate with the different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performanceAny additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPIAdh...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI0ODI0ODAyP3NvdXJjZT1ndW10cmVl&jid=370510&xid=1224824802
1h
1
Our client based in Gauteng seeks the services of an International Product Growth Specialist to ensure that the company is locally relevant and successful. The successful candidate would leverage a deep understanding of the competitive and product landscape across the region, highlighting product gaps and identifying growth opportunities. Candidate must have a leading social technology experience.
DO YOU HAVE:
A deep understanding of the socio-economic and political fabric across the country?Can you provide local insights – identify strengths, weaknesses, opportunities, and threats?Do you understand how to communicate strategic and competitive positioning in South Africa?Can you explore, identify and drive execution on strategic growth opportunities?Do you have knowledge on how to escalate and drive solutions with product management for identified market-specific product issues and gaps?
Criteria:
Validation of data findingEnsure the companys family of apps are fully functional and well adapted to be successful across South AfricaPartner with product teams to identify new product/feature launch plans and changes that may impact product growth across South AfricaIdentify critical usability issues and suggest optimization plans to enhance user experienceDesign and oversee local execution of a continuous testing plan for important end-to-end flowsTrack progress of market-specific product improvements7+ years consumer tech product management or related field experienceDeep understanding of the South African market and consumer behavior across the geo-political zonesExperience with social products, technologies, and platformsSelf-driven and comfortable with a fast-paced, always-on, highly ambiguous environmentCreative, resourceful, detail-oriented, highly organized, and hands-onStrong problem solving and storytelling skillsExperience working in start-ups or successful entrepreneurial adventures and working in a global environmentAnalytical skills; Experience with SQL and data analytics work iFamiliarity with the socio-economic and political environment in South AfricaFluency in both written and conversational English.Fluent in at least one of the following local South African languages, such as Setswana, isiNdebele, isiXhosa, ChiShona, and isiZulu.
Education
BSc./BEng in Computer Science, Engineering or related technical field or equivalent working experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDYzNDYxMTc3P3NvdXJjZT1ndW10cmVl&jid=375199&xid=4063461177
2h
1
SavedSave
A multi-discipline creative agency that specialises in through-the-line marketing solutions for some of the biggest brands has an exciting opportunity for a Search and Web Specialist to join their team.
Purpose of the Role
The Search and Web Specialist is responsible for the strategic direction and management of Search and Web channels, such as Owned and Earned Media, YEXT, etc. In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to our client’s websites. Being the Search and Web Specialist lead, you will not manage a team of direct report. However, you will be responsible for sharing your knowledge and insight to drive team development as well as ensuring that the cross-channel digital approach is a single, consistent voice across all digital client properties, in order to deliver business growth.
Qualifications
B.Com. Marketing / Project Manager; qualifications in digital monitoring
Experience
7 years experience in client service in a digital marketing agency5 years digital marketing, with a focus on search (owned and earned media) and webExperience developing and executing innovative, integrated digital solutions and strategic roadmapsExcellent understanding of the digital marketing mix, including an understanding of paid media strategy, buying and reportingExperience of working across multiple brands and ability to adapt strategy to eachA team player who can lead projects and who has strong project management skills
Knowledge
Excellent knowledge of project management, delivering in time and on budgetSound knowledge of owned and earned media to deliver integrated digital strategiesTools required for reporting, including but not limited to analytics packagesAn up-to-minute knowledge of digital trends, both locally and internationallyExperience in developing, managing and presenting solutions within a creative environmentShould have a good understanding of social media and content marketing and optimising creative performance across platforms
Responsibilities
SEARCH and WEB CHANNEL STRATEGY
Develop, guide and lead the organic search and web strategy: deliver the strategic framework for each channel as part of clients AO, Campaign and Digital strategy ensuring integration of the companys ecosystemOrganic Model: create comprehensive AO organic strategies for clients, to ensure adherence to search engine best practice and algorithmic updates, including budget recom...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU0MDg0ODg2P3NvdXJjZT1ndW10cmVl&jid=1222611&xid=3954084886
2h
1
SavedSave
Who we are: A small progressive, closely-knit agency, located in Fourways.
What we do: Creative solutions (design, campaign, event marketing), events and experiences (events, conferences, activations, (SWAG and associated brand building (marketing services for associations i.e. newsletters, social media and marketing campaigns).
What we are looking for: Traffic / Operations Manager.
What you will do: Responsible for ensuring adherence to the agency process and to ensure deadlines are met and projects run smoothly (from CE to close out of project). This includes scheduling of all work, meetings, liaison between team members and supervising, coordinating and ensuring all deadlines are met in an orderly flow while maintaining the quality and creative excellence of the agency.
What you must have:
1. At least 5 years experience in a similar role within an advertising / event agency.
2. Project management skills using Click Up or Monday.com will be advantageous.
3. Event management.
4. Willingness to travel and work overtime when need be.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTI4ODI3NjQ5P3NvdXJjZT1ndW10cmVl&jid=1507578&xid=1928827649
2h
1
SavedSave
Who are we? A multifaceted destination offering a truly remarkable space that serves as a vibrant hub for leading retail brands, social interaction, and exciting events.
Who are we looking for? A hospitality manager with strong leadership and sales abilities who has a keen awareness of current trends in the food and beverage industry.
What will you do?
The primary roles of the Hospitality manager are being responsible for organising and overseeing the daily operations within the retail environment. The Hospitality manager will also be required to drive sales of the eventing spaces as well as promote the eventing spaces through various channels (Events companies/Agencies/Event space platforms)
What do you need?
BSc/BA in hospitality management (preferable)5 years previous work experienceHospitality & Service training experienceSales experience and track recordCompetency with Microsoft programs (Excel and PowerPoint)Business Negotiation, closing, relationship building and Presentation SkillProven track recordExcellent organisational skillsOutstanding communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTA0NTc1NzY3P3NvdXJjZT1ndW10cmVl&jid=1736979&xid=1504575767
2h
1
SavedSave
Our client in the Information Service Industry is searching for someone to join their team in Sandton.
Responsibilities
The CMO is part of the companys leadership team focussed on Marketing Activities. This role will play a fundamental role in how the company grows over the coming years and will offer a fantastic opportunity to not only help further scale our existing products but also influence new content.This is a strategic role that brings together the various pillars of Marketing but will require someone who is also able and willing to get stuck in, contribute practically, influence action and drive performance.The CMO shall be responsible for the overall strategies of the various teams within Marketing and will be expected to establish an effective organisation framework between the teams to leverage opportunities and improve ROI. As such, the CMO shall oversee and positively influence the contribution of Marketing to the company’s goals and objectives.Importantly, the CMO will also be required to establish close, collaborative relationships with the respective departments to ensure the voice of Marketing (and that of our players) is heard. The CMO will be expected to support the various teams within Marketing and establish effective reporting that helps improve understanding across the business, drives action and delivers value; detailing the progress and profitability of all Marketing initiatives to each of the game teams, across the company, to the leadership team and in Board meetings.This role combines the creative part of Marketing and the functional expertise of the channels with a data-driven performance-based approach. The CMO will also collaborate with other leaders from across the group on common projects and for group-wide knowledge-sharing
Role Responsibilities & expectations:
Responsible for Marketing, including: o Performance Marketing across multiple channels including Facebook, Google, Networks & ASO o Brand/positioning and Product Marketing o Creative Services production of well-fitting and high-performing creatives o Platform relations (i.e. Apple & Google) o Community Management (including social media and influencer activity) o Ownership of all existing Customer Touchpoints o Promotional and Communication Strategy Planning and Execution o Automation and Journey Structure Definition o Brand/positioning and Product Marketing o Working closely with the Creative Studio to ensure the production of well-fitting and high-performing creativesWork with the leadership team to agree on high-level Marketing strategy/plans and goals/targets that drive profit and complement business objectivesSet the overall strategy for Marketing to keep being ahead of competitors in terms of...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjUxMTg1NTkxP3NvdXJjZT1ndW10cmVl&jid=1619495&xid=3251185591
2h
1
SavedSave
Main Responsibilities
Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope
Main Purpose of Job
To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data
Key Competencies/Skills
Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466
1d
1
SavedSave
Red Ember Recruitment is currently recruiting for Sage X3 Functional Consultant .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
3+ years Sage X3 implementation and supportCompleted min 1 Sage X3 V12 implementation projectCertified Sage X3 Functional ConsultantGrade 12 or Matric EquivalentTertiary Certificate, Diploma or Degree in Computer Systems or equivalent desiredExperience as an ERP Implementation ConsultantImplementing Sage X3Understanding of ERP software implementation project life cycles & implementation methodologies.Solid understanding of basic accounting principles and dataConsulting background with a record of delivering complex technical solutions within defined timeframes and budgets.Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value.Experience translating business requirements into solution specifications.Experience leading requirements definition and design sessions through the use of interviews, surveys, user workshops, product/prototype demos, etcSuccessful track record of delivering on agreed-upon business objectives and performance on key metrics.Ability to effectively document business and technical designs.Ability to effectively prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Strong relationship and social skills with the ability to build and manage a strategic external industry network.Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer and team member needs.Customer-focused - with a sincere desire to help; calm under pressure and able to reassure customers that so that they remain our customer.Drive for results – has a bias for taking action; works with a sense of urgency to find solutions to problems.Collaborative - able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service and quality to customers.
RESPONSIBILITIES:
Achieve high customer satisfaction.Plan, design, develop, and launch efficient information systems and oper...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU1Mzg5MzYyP3NvdXJjZT1ndW10cmVl&jid=376958&xid=1555389362
1d
1
SavedSave
Who we are: We are a leading integrated communications group in Africa.What we do: Create brand platforms that defy convention and compete with culture.What we are looking for: A Mid-level Art Director to deliver the worlds most advanced luxury automotive creative campaigns.What you will do:Conceptualise, develop and produce integrated marketing materials from TTL to digital assetsUnderstanding of how to develop an integrated and multi-channel campaign within the automotive industryStay informed of trends and competitor brands thus ensuring creative campaigns stay on the front line of exceptional campaignEnsure that digital designs align with and reinforce the overall brand identity and guidelinesCollaborate with Client Services and Planning in the development of client strategies, analysing results and identifying opportunitiesMaintain creative brand guidelinesWhat you must have:A relevant qualification in Graphic Design, Art, or equivalentA minimum of five years’ experience in Art Direction within an advertising agencyAutomotive or global client experienceProven ability to ideate for film, print, digital, out-of-home, experiential and socialAbility to thrive in a fast-paced, highly entrepreneurial environment with multiple different stakeholders and regulatory requirementsData-driven and obsessed with the measurable impact of a campaignExcellent presentation skills and ability to gracefully defend creative work to stakeholdersHave a professional, proactive and positive attitude that sets an example for othersAbility to take direction and a willingness to learn new thingsCollaborative attitude with the ability to work independently and lead as requiredExcellent verbal and written communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY1NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789667&xid=1108_182654
1d
Save this search and get notified
when new items are posted!
